Search Education And Training jobs

2305 Education And Training Jobs

2305 jobs found Jobs found Email me jobs like this
Load More

  • Customer Service Representative

    Elk Grove, California United States CITY OF ELK GROVE, CA Full Time $51,521.00 - $69,058.00 Annually Aug 20, 2025
    City of Elk Grove Employer:

    CITY OF ELK GROVE, CA

    Elk Grove is a young, modern city on the move. With a growing population of 168,000, Elk Grove is the second largest city in the Greater Sacramento region, California’s fifth largest metro area. The City’s business climate, existing and planned projects, customer base, amenities, and overall quality of life make Elk Grove THE place to put your business on the map. According to a recent survey conducted by WalletHub, Elk Grove has been ranked as the fastest growing city in California and the 11th fastest growing city in the country. At the City of Elk Grove, our top priority is your business success. Our dedicated staff of professionals is committed to providing you personalized business retention, expansion, and attraction services so your business can realize its startup, scaleup, or relocation goals. From site selection to certificate of occupancy, and everything in between, we’re ready to help, because when you succeed, we succeed. To encourage the development of new businesses and the expansion of existing businesses, the City of Elk Grove provides several incentive programs. We established these programs to enhance the City’s competitiveness in attracting and facilitating the growth of businesses, in order to help put Elk Grove on the map as a location of choice in Northern California. Our economic development team can provide you with tools and resources to put your business on the map here in Elk Grove.

    Apply Now View job Employer Profile

    Job Description

    Description/Special Instructions

    The City of Elk Grove is now accepting applications for the position of

    CUSTOMER SERVICE REPRESENTATIVE

    The City of Elk Grove is looking for an enthusiastic individual who is driven and responsible, to join our team of talented employees at our state-of-the-art animal shelter. Our customer service representatives are an integral part of a team that provides strong communication, value driven and customer focused skills that promote positive interactions with our community while supporting the needs of other shelter and field staff. Experience working at an animal shelter, animal rescue facility, or a veterinary office is not required, but highly desirable.

    Tentative Recruitment Timeline (subject to change)

    Filing Deadline: 11:59 PM on September 17, 2025

    Written Exam: September 22 - 23, 2025, and September 25, 2025 (in person)

    Oral Board Interviews: October 7 and 8, 2025 (virtual)

    Final Selection Interviews: October 14, 2025 (in person)

    The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more.

    Why work for the City of Elk Grove?     Proud Heritage. Bright Future.

    Community Profile
    Elk Grove is a vibrant, family-friendly community of approximately 182,842 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year.

    Representative Duties

    Description

    DEFINITION

    Under general supervision, performs a variety of customer service duties in support of an assigned department; serves as the first point of contact for assigned functional areas ; processes the receipt of payments, departmental forms, or applications; provides support for accounting, financial, and cashier functions in assigned department; maintains department records; p rovides information and assistance to customers, the public , City staff and external departments ; p repares correspondence and reports as needed ; and performs related duties as assigned.

    SUPERVISION RECEIVED AND EXERCISED

    Receives general supervision from assigned management or supervisory personnel . Exercises no direct supervision over staff.

    CLASS CHARACTERISTICS

    This journey level classification is responsible for independently performing customer service duties in support of assigned programs and/or function al areas . Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

    Representative Duties

    EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

    Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

    • Serves as the first point of contact in person, over the phone, and through electronic means for functional areas that have heavy contact with the public; p rovides customer service and assistance to the public in person, by phone, or by mail; responds to inquiries; explains internal processes, procedures, and requirements for a variety of transactions, services, or activities.
    • Receives and responds to requests for information, records, and documents; converts hardcopy records into digital formats; indexes digital records into an electronic records system; maintains electronic and hardcopy files; files and retrieves record copies; responds to public complaints.
    • Receives and processes department forms; verifies accuracy of information on forms, collects appropriate fees , and posts payments; routes forms to appropriate departments for review and action.


    • C ompiles, reviews, and records financial data to various departmental accounts; resolves discrepancies; establishes and maintains various files and records; balances cash; prepares and delivers bank deposits.
    • Perform a variety of cashier duties, including acceptance of payments in the form of cash, check, or credit card payments for department fees.
    • Performs a variety of general office support functions including typing, record keeping, and proofreading; maintains department schedules; creates correspondence with community members regarding donations, refunds, payment plans or other business transactions.
    • Assists in the preparation of reports; gathers and organizes data; prepares and maintains a variety of files, logs, records, and reports.
    • Receive, review, and process mail for assigned department; process return to sender mail; creates mailers and distributes mail throughout the department.
    • Maintains reception area and ensures all public areas clean and tidy ; secures and opens reception area at assigned business hours.
    • Monitors and maintains adequate quantities of supplies and forms; orders supplies and forms, as necessary.
    • Performs related duties as assigned.


    When assigned to Animal Services/Animal Shelter:

    Employees are regularly exposed to animals and are required to perform animal handling as part of their duties.

    Qualifications

    QUALIFICATIONS

    Knowledge of:

    • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
    • Records management principles and procedures including record keeping and filing principles and practices.
    • Methods and techniques of clerical accounting, coding, verifying, balancing, and reconciling accounting records.


    • Basic mathematical principles.
    • Pertinent federal, state, and local laws, codes, and regulations.
    • Basic principles and procedures of financial record keeping and reporting.
    • Operations, services, and activities offered by the City , area, or function assigned.
    • Techniques for effectively representing the City in contacts with the public .
    • Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
    • Methods and techniques of preparing general business correspondence.
    • City and mandated safety rules, regulations, and protocols.
    • The structure and content of the English language at a level necessary to successfully perform the duties assigned.
    • Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.


    Ability to:

    • Understand the organization, operation, and services offered by the City and of outside agencies as necessary to assume assigned responsibilities.
    • Understand and interpret federal, state, and local laws, codes, and regulations relevant to the area(s) of assignment .
    • Establish and maintain a variety of files and records.
    • Perform routine mathematical calculations.
    • Read, understand, and review documents for accuracy and relevant information.
    • Work and multitask effectively in an environment with frequent interruptions and a high degree of public contact by phone and in person.
    • Utilize effective and efficient customer service techniques to interact with internal and external customers, including responding to general inquiries and complaints.


    • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.


    • Communicate clearly and concisely in the English language at a level necessary for successful job performance.


    • Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
    • Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
    • Establish, maintain , and foster positive and effective working relationships with those contacted in the course of work.


    Education and Experience:

    Completion of the twelfth grade and one ( 1 ) year of experience of experience providing administrative support or customer service in a n environment with heavy public contact .

    Licenses and Certifications:

    None

    Physical Demands and Work Environment

    PHYSICAL DEMANDS

    Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone . Standing in and walking between work areas is frequently required . Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment . Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information . Employees must possess the ability to lift, carry, push, and pull materials and objects up to 1 0 pounds and up to 40 pounds when specifically assigned to Animal Services/Animal Shelter Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification.

    ENVIRONMENTAL CONDITIONS

    Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

    WORKING CONDITIONS

    When assigned to Animal Services/ Animal Shelter, employees may be required to work non-traditional hours including evenings, weekends, and holidays.

    The information listed above is subject to change and does not constitute either an expressed or implied contract. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478-2230.

    CITY OF ELK GROVE

    EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED

    Annual Leave (vacation/sick)
    Upon Hire 176 hours 6.77 hours per pay period
    5 Year Anniversary 216 hours 8.31 hours per pay period
    10 Year Anniversary 232 hours 8.92 per pay period
    15 Year Anniversary 256 hours 9.85 hours per pay period
    20 Year anniversary 272 hours 10.46 per pay period

    Deferred Compensation

    Employee may participate in a 457 deferred compensation plan up to maximum allowed by law.

    Deferred Compensation - City Match

    The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period.

    Employee Assistance Program

    Available to employee and immediate family.

    Flexible Spending Account

    Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis.
    • Medical spending up to $3,300.00 annually.
    • Dependent care up to $5,000 annually.
    • Adoption Assistance FSA up to $16,810 annually.


    Health (Medical) Insurance
    The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance.

    The City's Contribution rates for the 2025 plan year are as follows:

    Single: up to $1,001.61 per month
    2-Party: up to $2,003.22 per month
    Family: up to $2,604.19 per month

    Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month.

    Dental Insurance
    100% City paid for employee and eligible dependents if enrolled in the City's medical plan.

    Vision Insurance
    100% City paid for employee and eligible dependents if enrolled in the City's medical plan.

    Pet Insurance
    City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife.

    Supplemental Health Insurance
    The City provides supplemental health insurance up to $15,000 per year for eligible participants.

    Retirement Health savings Account

    City provided defined contribution program for IRS-eligible medical expenses upon retirement.

    Holidays

    Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year.

    Alternative Work Schedules
    Available depending on Department

    Life Insurance

    City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000.

    Military Leave

    The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week.

    Retirement -PERS
    Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System.
    • 2.7% at 55 if hired before 8/12/12.
    • 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS.
    • 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS.

    Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification.

    Short Term/Long Term Disability
    • The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month.
    • The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week.
    City employees DO NOT contribute to the California State Disability Insurance (SDI) program.

    Social Security

    City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program.

    Tuition Reimbursement

    80% up to $2,000/year for City related Certification programss.
    80% up to 3,500/year for Associates, Bachelors or Masters Degree

    Wellness Program

    Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week!

    Closing Date/Time: 9/17/2025 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

  • Lead Operator - Water Systems
    South Adams County Water and Sanitation District

    Lead Operator - Water Systems
    • Commerce City, Colorado
    • South Adams County Water & Sanitation District Jobs: Overview | South Adams County Water & Sanitation District
    • Water and Wastewater Treatment
    • Other
  • Fleet Coordinator
    Town of Prosper

    Fleet Coordinator
    • 250 W. First Street, Prosper, Texas
    • TOWN OF PROSPER, TEXAS
    • Full Time
    • Fleet Management
    • Public Health
  • Administrative Assistant II
    ACWA JPIA

    Administrative Assistant II
    • Roseville, California
    • ACWA JPIA
    • Full Time
    • Administration and Management
  • Pool Lifeguard
    Los Angeles Community College District

    Pool Lifeguard
    • Los Angeles, California
    • Los Angeles Community College District
    • Full Time
    • Public Safety
  • Town Manager
    Columbia ltd

    Town Manager
    • 50 Vasquez Road, Winter Park, Colorado
    • Town of Winter Park, CO
    • Full Time
    • Administration and Management
  • 911 Executive Director
    Lewis County, WA

    911 Executive Director
    • Chehalis, Washington
    • Lewis County, WA
    • Full Time
    • Administration and Management
  • Transit Systems Manager

    Transit Systems Manager
    • Santa Rosa, California
    • County of Sonoma
    • Full Time
    • Administration and Management
    • Engineering
    • Planning and Development
    • Transportation or Transit
  • Academy Training Officer
    Montana Department of Justice

    Academy Training Officer
    • Helena, Montana
    • MONTANA DEPARTMENT OF JUSTICE
    • Full Time
    • Education and Training
  • Temporary Customer Service Representative
    Sacramento Suburban Water District

    Temporary Customer Service Representative
    • Sacramento, California
    • SACRAMENTO SUBURBAN WAT
    • Customer Service
    • Education and Training
    • Other
  • ASSOCIATE PLANNER
    CITY OF LAWNDALE

    ASSOCIATE PLANNER
    • 14717 Burin Avenue, Lawndale, CA 90260, Lawndale, California
    • City of Lawndale
    • Full Time
    • Community and Economic Development
    • Planning and Development

Government Training Jobs: Empowering the Next Generation of Public Servants

Government Training Jobs: Empowering the Next Generation of Public Servants
 

Introduction

The federal government offers a diverse array of education and job training programs across various departments and agencies. These roles cater to different skill sets and interests, providing opportunities for professionals from various backgrounds.

Free to explore the opportunities here, you can find a position that not only utilizes your skills but also allows you to contribute meaningfully to the development of our nation's public workforce. The world of government training jobs is vast and full of potential – your perfect fit might be just around the corner!

 

Qualifications and Skills Required

Securing a government training position requires a blend of education, experience, and specific skills. While requirements may vary depending on the role and agency, there are common qualifications sought after in government training jobs.

Educational Background

Most government training positions require at least a Bachelor's degree, often in fields such as education, human resources, psychology, or business administration. Some roles may require or prefer a degree related to the specific subject matter being taught. For more advanced positions, a Master's degree may be necessary or give you a competitive edge.

Relevant Experience

Agencies often look for candidates with prior teaching or training experience, a background in instructional design, expertise in curriculum development, and familiarity with adult learning principles. Previous work in the public sector can be a plus, though it's not always required.

Communication Skills

Strong communication skills are essential for effective trainers. You'll need to excel in public speaking, written communication, active listening, and interpersonal communication. These skills will enable you to convey complex ideas clearly and engage with diverse audiences.

Technical Proficiency

Technical proficiency is increasingly important in today's digital age. Depending on the role, you may need skills in e-learning authoring tools, learning management systems, Microsoft Office Suite, video editing software, and data analysis tools. Familiarity with these technologies can set you apart from other candidates.

Adaptability and Continuous Learning

Adaptability and a commitment to continuous learning are vital in this ever-evolving field. Government trainers must stay updated with new technologies and methodologies, adapt to changes in policies and regulations, and be willing to learn new skills and subject matter as needed.

Remember, each position and agency may have unique requirements. Always carefully review job announcements and tailor your application to highlight how your specific qualifications align with the role you're seeking. During the hiring stage, prepare adequately for interviews by accentuating your skills.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

JOIN NOW
 

Benefits of Working in Government Training

Embarking on a career in government training offers a unique blend of personal fulfillment and professional advantages. Let's explore the numerous benefits that make this field an attractive choice for many job seekers.

Job Stability and Security

Government positions are known for their stability, offering a level of job security that's often unmatched in the private sector. As a government trainer, you'll enjoy the peace of mind that comes with steady employment, even during economic downturns.

Diverse Work Environment

Government agencies serve a wide range of communities, fostering a diverse and inclusive work environment. You'll have the opportunity to collaborate with colleagues from various backgrounds, enriching your professional experience and personal growth.

Meaningful Impact

Perhaps one of the most significant benefits is the chance to make a real difference. Your work as a government trainer directly contributes to:

  • Improving public services

  • Enhancing government efficiency

  • Shaping policies that affect millions of lives

Clear Career Progression

Government jobs often have well-defined career paths with opportunities for advancement. As you gain experience and expertise, you can move up to senior training roles, management positions, or even transition to different agencies with the right contact.

Retirement Benefits

Government jobs are renowned for their excellent retirement benefits. You'll have access to pension plans and retirement savings options that can provide financial security long after your working years.

From job security to the opportunity for meaningful impact and continuous growth, government training positions provide a fulfilling career path for those passionate about education and public service.

 

Conclusion

category022-image-001-careers-in-government

As you consider your career options, remember that a role in government training will create the opportunity to shape the future of our public workforce and contribute to the efficient operation of our nation's services. Whether you're just starting your career or looking for a change, the world of government training jobs awaits with open arms.

Your skills, passion, and dedication could be the key to empowering the next generation of public servants. Explore the opportunities available in government training today and embark on a career path that offers both personal satisfaction and professional growth. The future of government training - and the positive change you can bring to public service - starts with you.

Unlock Government Opportunities with Careers in Government

Elevate your career or find the ideal government talent on Careers in Government! Explore and shape the future with us.

JOIN NOW
 
SHOW MORE