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  • Field Utility Coordinator (DCOPS)

    2800 U.S. Hwy. 281 N., San Antonio, Texas 78212 United States SAN ANTONIO WATER SYSTEM Full Time $45,552.00 - $74,734.00 Annually May 02, 2025
    San Antonio Water System Employer:

    SAN ANTONIO WATER SYSTEM

    The San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties.  The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need. As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority. San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.  Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety. SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success. SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment. Why Choose a Career at SAWS?   For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family. For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals. For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options. For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs. For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.

    Job Description

    Grade 16 - Starting hourly rate: $21.90. Rate of pay depends on qualifications.

    Job Description

    JOB SUMMARY
    The Field Utility Coordinator is responsible for performing field and administrative work in support of utility location efforts within Distribution & Collection Operations. Evaluates priority and coordinates operational assignments with minimal disruption in utility service to customers. Responds to maintenance and construction activities during normal and crisis situations and maintains effective communication with internal and external customers, contractors, and governmental agencies. The Field Utility Coordinator receives general supervision.

    ESSENTIAL FUNCTIONS
    All Specialties
    • Facilitates interdepartmental teamwork and communicates regularly with management.
    • Promotes and practices a safe working environment for internal and external customers.
    • Forecasts and secures needed resources within area of assignment.
    • Performs other duties as assigned.

    Utility Coordinator Specialty
    • Investigates assignments by responding and organizing activity during normal and crisis situations in order to maximize efficiency and effectiveness of work personnel.
    • Performs utility locations for internal and external customers to protect SAWS assets. Coordinates utility locates by external agencies for maintenance and construction personnel.
    • Coordinates work assignments with contractors and performs field checks of work for completeness and adherence to scope, as required within area of assignment.
    • Facilitates interdepartmental teamwork and communicates regularly with management.
    • Promotes and practices a safe working environment for internal and external customers.
    • Forecasts and secures needed resources within area of assignment.
    • Performs other duties as assigned.
    MINIMUM REQUIREMENTS
    • High School Diploma or GED.
    • Three years' experience in the construction, water, wastewater or similar work environment.
    • Valid Class "C" Texas Driver's License.
    • Class "I" Texas Wastewater Collection System Operator License or Class "C" Texas Water Distribution Operator License. Applicants without a water or wastewater license must obtain within twelve (12) months from date of hire.
    • Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.
    JOB DIMENSIONS
    • Knowledge of principles, practices, methods, and materials used in utility maintenance and/or construction.
    • Knowledge and ability to interpret and apply all applicable local ordinances, codes and regulations related to construction within the right-of-way.
    • Knowledge of safe work and vehicle operation practices and procedures.
    • Skill in operating a personal computer and utilizing job related software, systems and specialty equipment.
    • Skill in planning and coordinating work assignments.
    • Ability to read and interpret utility maps, including GIS and block maps.
    • Ability to perform basic mathematical calculations.
    • Ability to compile, organize, and maintain accurate and complete records and files.
    • Ability to establish and maintain effective working relationships with internal and external customers, contractors, and governmental agencies.
    • Ability to communicate effectively, verbally and in writing.
    PHYSICAL DEMANDS AND WORKING CONDITIONS
    Physical requirements include lifting/carrying up to 50 pounds occasionally. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time to perform job scope. Requires visual acuity, speech and hearing.

    Working conditions are inside and outside with exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; and animals, snakes and poisonous insects. Operates a company vehicle on a daily basis.

    Depending on area of assignment, may be required to work hours other than regular schedule such as days, nights, weekends, holidays and rotating shifts.

    San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
    From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:
    • Competitive, market-based salaries
    • Performance-based incentives
    • Medical benefits
    • Dental benefits
    • Life insurance
    • Prescription drug program
    • Vision care plan
    • Two retirement plans
    • Deferred compensation plans (457 plan)
    • Disability income
    • Paid leave (vacation, sick, personal)
    • Education assistance program
    • Employee assistance program
    • Flexible, tax-deferred health and dependent care spending accounts
    • Wellness programs
    • On-Site Fitness Facilities
    • Community service opportunities


    Closing Date/Time: 5/18/2025 11:59 PM Central

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Utilities Jobs and Career Opportunities

Top Utilities Jobs and Career Opportunities
 

Utilities Industry Overview

The utility industry is crucial in providing essential services that power modern life, such as electricity, natural gas, water, and wastewater. These services keep communities running smoothly and ensure the well-being of millions of people.

Public utilities are central to the daily lives of individuals and businesses alike, whether they power homes, ensure clean drinking water, or treat wastewater.

As a public utility, the industry’s commitment extends beyond profits to community service, offering reliability and efficiency in everything it does. This sense of purpose makes the utility industry attractive for job seekers looking for opportunities that combine stability with the opportunity to make a real impact.

From roles in natural gas to wastewater services and other areas, the industry offers various positions that span technical, managerial, and customer-focused jobs.

 

Job Opportunities in Utilities

If you’re looking for a career that offers long-term stability, the utility industry provides diverse job opportunities in various fields, such as engineering, operations, finance, human resources, and customer service.

Utilities are an essential service, so many organizations—whether public utility companies, private firms, or government agencies—are always looking for qualified individuals to fill key roles.

Here are some of the typical areas where job opportunities can be found:

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  • Engineering: Engineers in utilities design and maintain the complex systems that provide gas, electricity, and water services. These roles may include electrical, mechanical, and civil engineering positions.
  • Operations and Maintenance: Operations teams ensure systems function smoothly, dealing with issues in real-time and coordinating maintenance to prevent downtime.
  • Customer Service: Customer-facing roles include helping individuals and businesses with utility services, providing information, troubleshooting issues, and handling billing inquiries.

You can search for job opportunities by location, job title, or company, making it easier to find a role that suits your interests and expertise.

 

Career Paths and Advancement

The utility industry offers job opportunities and supports long-term career growth. Many companies in this sector invest heavily in their employees, providing training and development opportunities that allow individuals to build skills over time. Whether you’re interested in climbing the ladder to management or expanding your knowledge in a specialized area like engineering or finance, the utility industry encourages ongoing learning.

Common career paths include:

  • Engineering Careers: You can start in a junior engineering position and work your way up to a senior engineer or managerial role, where you would oversee a team of engineers.
  • Operations Management: Operations roles often lead to leadership opportunities, where employees manage teams and systems to ensure the reliability of services.
  • Human Resources and Management: For those with skills in managing people and resources, there are opportunities to move into human resources and upper management positions responsible for policy, hiring, and employee retention.
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With these opportunities, employees can expand their careers while gaining new skills, making the utility industry a dynamic and rewarding space for career advancement.

 

Human Resources and Company Culture

When evaluating a career in utilities, it’s essential to consider the company’s human resources policies and overall culture. Most utility companies strive to create a community-oriented atmosphere with a strong focus on teamwork, collaboration, and safety.

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Utility companies often provide comprehensive benefits, including health insurance, retirement savings plans, and generous paid time-off policies. These packages make the industry competitive when compared to other sectors. Additionally, most companies offer employee training programs to ensure everyone has the skills necessary to thrive and progress within the company.

Understanding the application process can also help. When applying for utility roles, expect a structured process, including online applications, assessments, and multiple interviews. Given the importance of these companies’ services, the hiring process is often thorough, but it also ensures a good fit between the candidate and the company’s culture.

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Featured Utility Jobs

If you’re interested in taking the next step, here are a few featured job opportunities in the utilities industry:

  • Electrical Engineer: Focused on designing, developing, and maintaining electrical systems that power communities. The salary range can vary but is generally competitive, with benefits such as health insurance and retirement plans.
  • Operations Manager: Responsible for overseeing the daily operations of utility services like water treatment or natural gas distribution. This role typically includes a robust compensation package and leadership opportunities.
  • Customer Service Representative: Often the first point of contact for customers with utility-related queries, this role requires excellent communication skills and offers entry-level opportunities for growth within the company.

By visiting the human resources page of most utility companies or using job search platforms, you can apply for roles directly. Most companies provide a seamless online application process that allows candidates to submit resumes and track application progress.

 

Benefits and Compensation in Utilities

Utilities companies are known for offering competitive benefits and compensation packages. Here’s what you can typically expect:

  • Health Insurance: Comprehensive plans that cover medical, dental, and vision, along with preventative care services.
  • Retirement Plans: Many companies offer a 401(k) plan with matching contributions, ensuring long-term financial security.
  • Paid Time Off: Employees are often given generous vacation, paid holidays, and sick leave.

Salaries vary depending on the job role and location. Still, jobs in the utilities industry are often considered secure, with ample room for wage growth, particularly as employees advance into more senior roles. Many companies also invest in training and professional development programs, helping employees build the skills they need to move up within the organization.

 

Getting Hired in Utilities

The application process for utility jobs can be straightforward, though it varies from company to company. Many utilities employers provide clear guidelines on how to apply through their website or human resources portal. Typically, this involves filling out an online application, uploading a resume, and potentially undergoing an interview.

Depending on the position, the interview process may involve meeting with multiple team members or department heads. Applicants should be prepared to discuss their qualifications, experience, and how they can contribute to the team’s goals. Often, a skills assessment will be part of the process, ensuring that candidates possess the qualifications for their respective roles.

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Utilities Industry Outlook and Trends

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The utilities industry is evolving, particularly with the rise of renewable energy and technological advancements. This shift is opening new doors for job seekers, especially in areas like engineering and operations management, where knowledge of green energy solutions is increasingly in demand. Additionally, companies are emphasizing sustainability and digital transformation more, creating fresh opportunities for forward-thinking individuals.

These advancements also mean that the utility sector is more dynamic than ever, offering job stability and exciting growth opportunities. Whether you’re just starting your career or looking to advance in your field, the utility industry provides a broad spectrum of roles catering to various interests and skills.

In summary, the utility industry offers many career opportunities in engineering, operations, customer service, and management, with competitive compensation and strong benefits packages. Whether you’re interested in training for career growth or exploring the cutting-edge technologies shaping the future of utilities, this industry provides ample opportunities for professional development and job security.

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