PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Sheriff's Office is recruiting for the position of Sheriff's Communications Manager . This position will be responsible for managing and coordinating agency-wide public and media relations activities, operations, and programs on behalf of the Sheriff’s Office. The individual selected for this position will serve as the face of the agency and spokesperson for the Placer County Sheriff. This position will manage coordinated responses on behalf of multiple stakeholders and provide accurate and time sensitive public safety information to the community during critical incidents or emergency response efforts. Additionally, they will be responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. To view the recruitment brochure for this exciting opportunity and its associated salary and benefits , please click here . This unclassified position serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. This recruitment is open until filled. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To direct, manage, supervise, and coordinate the public and media relations activities, operations, and programs within the Sheriff’s Office; to serve as spokesperson for the Sheriff’s Office; to provide highly responsible and complex administrative support to the executive command staff; to provide accurate and time sensitive public safety information to the community through the media and other means during critical incidents or emergency response efforts in coordination with the Placer County Office of Emergency Services; and to develop strategic planning and policy development in the areas of communications, public relations, and media relations relating to public safety. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees for a program area and assumes substantive and significant responsibility for Sheriff’s Office communications. This classification is distinguished from the Public Information Assistant in that the latter assists with a wide variety of countywide or department-specific communication initiatives and projects, as well as department-specific programs. In contrast, the Sheriff’s Communications Manager is a specialized classification that delivers time sensitive, on-call emergency response communications to the public. During critical incidents or emergencies, under Unified Command with the Placer County Office of Emergency Services, this position is responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. The Sheriff’s Communications Manager must possess knowledge of public safety-specific crisis communication strategies and manages all public and media relations activities on behalf of the Sheriff’s Office in coordination with external agencies and emergency or critical incident stakeholders. This classification is further distinguished from the Public Information Officer in that the latter primarily plans, organizes, directs, and manages the preparation and dissemination of information concerning the activities of Placer County as a whole and its respective departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from Sheriff or their designee. Exercises direct supervision over professional, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage the communications, public relations, and media relations activities in support of the Sheriff’s Office; oversee and coordinate the allocation of designated resources; administer record keeping and reporting functions related to marketing, communications, and public relations on behalf of the Sheriff’s Office. Advise executive management in the formulation, strategic development, implementation, and evaluation of the Sheriff’s Office communications, community and government relations, crisis management, and media relations programs, projects, and activities. Develop the Sheriff’s Office marketing, communications, and public relations policies, procedures, and protocols for responding to and addressing issues relating to communication, public opinion, governmental and interagency relations, and legislative issues. Work in partnership with the Placer County Office of Emergency Services to develop a coordinated communication strategy and to engage the public in preparedness activities and disseminate critical and time-sensitive information to the public during emergencies or critical incidents. Serve as public safety spokesperson/representative during county-wide emergencies under the direction of Unified Command in coordination with the Placer County Office of Emergency Services. Analyze and evaluate the public's interest and extent of understanding of Sheriff’s Office programs and services through focus groups, surveys, and other methods. Develop and implement communication plans and strategies that support the Sheriff’s Office priorities, objectives, and strategic plan to build trust with and ensure shared communication and flow of information with key stakeholders and the public. Oversee the Sheriff’s Office media relations program; review and produce news releases; direct the creation of media opportunities and develop story ideas; maintain personal contact with key media staff; develop talking points and advise the Sheriff, Undersheriff, and executive management on media related or public relations issues. Coordinate with the County Executive’s Office, Office of Emergency Services, and executive management on unified messaging during critical incidents. Serves in a leadership role during the activation of a Joint Information Center during major incidents. This includes the evaluation of information for public release to ensure compliance with security requirements and professional journalism standards. Gathers public sentiment and provides guidance on how to address issues as they arise. Partner with the County’s Director of Communications, and departmental public information staff to ensure all public and media communications are consistent. Build and maintain positive working relationships with the media, the County’s Director of Communications, other County employees and the public using principles of high-quality customer service. Develop communication response plans to emergencies, crises, and disasters; work with executive management, Sheriff, or their designee to identify and develop internal and external communication strategies and responses; develop talking points and emergency information for use in a crisis or disaster. Oversee development of print and web communications; promote internal and external information sharing. Represent the Sheriff’s Office and County to elected officials, other government agencies, non-profit organizations, community-based organizations, and the public; interpret and explain Sheriff’s Office programs, policies, and activities. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public information, media relations, and other services as they relate to the area of assignment. Forecast budget needs for staff, equipment, materials, and supplies; monitor and control expenditures for unit; assist management with budget development and monitoring. Prepare, review, and present staff reports, various management and information updates, and reports on special projects as assigned by the Sheriff or their designee. Maintain effective press and media relations; respond to difficult and sensitive public inquiries and complaints; recommend resolutions and alternative solutions. Participate as a member of the management team; select, train, motivate, and evaluate assigned staff; provide or coordinate staff training. Respond to and provide on-site media coverage for critical incidents which may require working prolonged or unusual hours. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions and environmental factors related to law enforcement field work. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four (4) years of increasingly responsible professional level communications, media, and/or public information experience including spokesperson responsibilities and/or developing and implementing public relations programs. Experience in crisis/emergency response situations is preferred. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in English, journalism, marketing, communications, public relations, or a related field. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public relations, communications, media relations social media campaigns, and community outreach and program development. Crisis communication strategies and emergency response roles. Methods and techniques for the development of press releases, talking points, newsletters, presentations, business correspondence, and information dissemination. Social media, web design, and graphic/visual presentation methods. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles of good customer service. Pertinent local, state, and federal rules, regulations, and laws. Principles and practices used within a public information function. Principles and practices of supervision, training, and performance evaluations. Techniques used in preparing and delivering effective oral and written presentations. Photography, videography and audio production equipment and software. Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials. Principles and practices of budget monitoring and forecasting. Modern office procedures, methods, and computer equipment. Ability to: On a continuous basis, know and understand all aspects of the job; identify, interpret, understand, analyze, apply, and explain complex and technical policies and procedures, numerical information, work papers, technical reports, and special projects; recall and utilize a variety of information; work under time pressure and complete a high volume of tasks with frequent interruptions; focus on a single task for long periods of time. On a continuous basis, sit at desk or in meetings for long periods of time; walk, stand, bend, squat, climb, kneel or twist to reach equipment or when in the field; perform simple and power grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Operate modern office equipment including computers, copiers, document scanners, fax machines, cell phones and/or other electronic devices. Plan, develop, implement, and review comprehensive media and public relations programs. Prepare written analysis, evaluation, summaries, recommendations, correspondence, and reports. Perform moderately complex mathematical and statistical calculations accurately. Supervise, train, and evaluate staff. Perform independent research; analyze and explain detailed information in a meaningful way. • Effectively use photography, videography, and other audio-visual tools. Exercise discretion and maintain confidentiality. Work odd or unusual hours as needed; be subject to emergency call out and unusual and prolonged work schedule in emergency situations or critical incidents. Make effective public presentations in routine and emergency situations. Establish and maintain effective working relationships with reporters, news media, other agencies, the public, county employees, and those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both verbally and in writing. MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@Placer.ca.gov or (530) 886-4656. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Sheriff's Office is recruiting for the position of Sheriff's Communications Manager . This position will be responsible for managing and coordinating agency-wide public and media relations activities, operations, and programs on behalf of the Sheriff’s Office. The individual selected for this position will serve as the face of the agency and spokesperson for the Placer County Sheriff. This position will manage coordinated responses on behalf of multiple stakeholders and provide accurate and time sensitive public safety information to the community during critical incidents or emergency response efforts. Additionally, they will be responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. To view the recruitment brochure for this exciting opportunity and its associated salary and benefits , please click here . This unclassified position serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. This recruitment is open until filled. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To direct, manage, supervise, and coordinate the public and media relations activities, operations, and programs within the Sheriff’s Office; to serve as spokesperson for the Sheriff’s Office; to provide highly responsible and complex administrative support to the executive command staff; to provide accurate and time sensitive public safety information to the community through the media and other means during critical incidents or emergency response efforts in coordination with the Placer County Office of Emergency Services; and to develop strategic planning and policy development in the areas of communications, public relations, and media relations relating to public safety. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees for a program area and assumes substantive and significant responsibility for Sheriff’s Office communications. This classification is distinguished from the Public Information Assistant in that the latter assists with a wide variety of countywide or department-specific communication initiatives and projects, as well as department-specific programs. In contrast, the Sheriff’s Communications Manager is a specialized classification that delivers time sensitive, on-call emergency response communications to the public. During critical incidents or emergencies, under Unified Command with the Placer County Office of Emergency Services, this position is responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. The Sheriff’s Communications Manager must possess knowledge of public safety-specific crisis communication strategies and manages all public and media relations activities on behalf of the Sheriff’s Office in coordination with external agencies and emergency or critical incident stakeholders. This classification is further distinguished from the Public Information Officer in that the latter primarily plans, organizes, directs, and manages the preparation and dissemination of information concerning the activities of Placer County as a whole and its respective departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from Sheriff or their designee. Exercises direct supervision over professional, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage the communications, public relations, and media relations activities in support of the Sheriff’s Office; oversee and coordinate the allocation of designated resources; administer record keeping and reporting functions related to marketing, communications, and public relations on behalf of the Sheriff’s Office. Advise executive management in the formulation, strategic development, implementation, and evaluation of the Sheriff’s Office communications, community and government relations, crisis management, and media relations programs, projects, and activities. Develop the Sheriff’s Office marketing, communications, and public relations policies, procedures, and protocols for responding to and addressing issues relating to communication, public opinion, governmental and interagency relations, and legislative issues. Work in partnership with the Placer County Office of Emergency Services to develop a coordinated communication strategy and to engage the public in preparedness activities and disseminate critical and time-sensitive information to the public during emergencies or critical incidents. Serve as public safety spokesperson/representative during county-wide emergencies under the direction of Unified Command in coordination with the Placer County Office of Emergency Services. Analyze and evaluate the public's interest and extent of understanding of Sheriff’s Office programs and services through focus groups, surveys, and other methods. Develop and implement communication plans and strategies that support the Sheriff’s Office priorities, objectives, and strategic plan to build trust with and ensure shared communication and flow of information with key stakeholders and the public. Oversee the Sheriff’s Office media relations program; review and produce news releases; direct the creation of media opportunities and develop story ideas; maintain personal contact with key media staff; develop talking points and advise the Sheriff, Undersheriff, and executive management on media related or public relations issues. Coordinate with the County Executive’s Office, Office of Emergency Services, and executive management on unified messaging during critical incidents. Serves in a leadership role during the activation of a Joint Information Center during major incidents. This includes the evaluation of information for public release to ensure compliance with security requirements and professional journalism standards. Gathers public sentiment and provides guidance on how to address issues as they arise. Partner with the County’s Director of Communications, and departmental public information staff to ensure all public and media communications are consistent. Build and maintain positive working relationships with the media, the County’s Director of Communications, other County employees and the public using principles of high-quality customer service. Develop communication response plans to emergencies, crises, and disasters; work with executive management, Sheriff, or their designee to identify and develop internal and external communication strategies and responses; develop talking points and emergency information for use in a crisis or disaster. Oversee development of print and web communications; promote internal and external information sharing. Represent the Sheriff’s Office and County to elected officials, other government agencies, non-profit organizations, community-based organizations, and the public; interpret and explain Sheriff’s Office programs, policies, and activities. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public information, media relations, and other services as they relate to the area of assignment. Forecast budget needs for staff, equipment, materials, and supplies; monitor and control expenditures for unit; assist management with budget development and monitoring. Prepare, review, and present staff reports, various management and information updates, and reports on special projects as assigned by the Sheriff or their designee. Maintain effective press and media relations; respond to difficult and sensitive public inquiries and complaints; recommend resolutions and alternative solutions. Participate as a member of the management team; select, train, motivate, and evaluate assigned staff; provide or coordinate staff training. Respond to and provide on-site media coverage for critical incidents which may require working prolonged or unusual hours. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions and environmental factors related to law enforcement field work. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four (4) years of increasingly responsible professional level communications, media, and/or public information experience including spokesperson responsibilities and/or developing and implementing public relations programs. Experience in crisis/emergency response situations is preferred. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in English, journalism, marketing, communications, public relations, or a related field. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public relations, communications, media relations social media campaigns, and community outreach and program development. Crisis communication strategies and emergency response roles. Methods and techniques for the development of press releases, talking points, newsletters, presentations, business correspondence, and information dissemination. Social media, web design, and graphic/visual presentation methods. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles of good customer service. Pertinent local, state, and federal rules, regulations, and laws. Principles and practices used within a public information function. Principles and practices of supervision, training, and performance evaluations. Techniques used in preparing and delivering effective oral and written presentations. Photography, videography and audio production equipment and software. Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials. Principles and practices of budget monitoring and forecasting. Modern office procedures, methods, and computer equipment. Ability to: On a continuous basis, know and understand all aspects of the job; identify, interpret, understand, analyze, apply, and explain complex and technical policies and procedures, numerical information, work papers, technical reports, and special projects; recall and utilize a variety of information; work under time pressure and complete a high volume of tasks with frequent interruptions; focus on a single task for long periods of time. On a continuous basis, sit at desk or in meetings for long periods of time; walk, stand, bend, squat, climb, kneel or twist to reach equipment or when in the field; perform simple and power grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Operate modern office equipment including computers, copiers, document scanners, fax machines, cell phones and/or other electronic devices. Plan, develop, implement, and review comprehensive media and public relations programs. Prepare written analysis, evaluation, summaries, recommendations, correspondence, and reports. Perform moderately complex mathematical and statistical calculations accurately. Supervise, train, and evaluate staff. Perform independent research; analyze and explain detailed information in a meaningful way. • Effectively use photography, videography, and other audio-visual tools. Exercise discretion and maintain confidentiality. Work odd or unusual hours as needed; be subject to emergency call out and unusual and prolonged work schedule in emergency situations or critical incidents. Make effective public presentations in routine and emergency situations. Establish and maintain effective working relationships with reporters, news media, other agencies, the public, county employees, and those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both verbally and in writing. MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@Placer.ca.gov or (530) 886-4656. Closing Date/Time: Open Until Filled
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 525474; 4/21/2023 COMMUNICATIONS MANAGER California State University, Los Angeles, invites applications for the above Administrator I position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Reporting to the Senior Executive Director for University Advancement, the Communications Manager will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic communications projects, including promotional materials and a diverse array of fundraising pieces. Types of projects include brochures and flyers, direct mail pieces, invitations, event scripts, web site content, online giving, online event registration, email communications, and coordination of use of social media. Oversight of the Advancement web pages will include project management, collaboration with the design team, development of page content, and regular updates of the pages. The Communications Manager will provide support to the Division of University Advancement in the production of communication materials as a member of a team of Advancement professionals. The incumbent will collaborate with other members of the team to create written materials for internal and external audiences. This position is part of the team that produces University Commencement annually. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Two years of experience in business or technical writing, communications, media relations, or related field. Experience with electronic communications including web technologies, design, content management and social media. Demonstrated knowledge of standard concepts and practices related to the position. Knowledge of when and how to use various channels of communication. Expertise in use of English grammar, punctuation, and syntax. Understanding of branding and positioning strategies. Must possess integrity, strong work ethic, and positive attitude. Proficiency in Microsoft Office applications (including Outlook, Word, Excel and PowerPoint). Must have strong writing, editing, and proofreading skills. Ability to: learn subject-specific terminology when developing written materials; develop and produce editorial content for web sites; work both collaboratively and independently; manage multiple projects, priorities, and deadlines; organize information for effective presentation in publications, web sites, and other media platforms; interact effectively with various external and internal constituents; and maintain confidentiality at all times. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree in English, Communications or a related field from an accredited four-year college or university. Experience in higher education environment. Drupal content management experience. Donor database management knowledge (Raiser’s Edge a plus). Adobe Creative Suite competency. Compensation : Salary is commensurate with experience and qualifications. Salary range is $3,750 - $11,146/monthly. A comprehensive benefits package is provided. Appointment : The Administrator I appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on May 5, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 21 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 525474; 4/21/2023 COMMUNICATIONS MANAGER California State University, Los Angeles, invites applications for the above Administrator I position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Reporting to the Senior Executive Director for University Advancement, the Communications Manager will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic communications projects, including promotional materials and a diverse array of fundraising pieces. Types of projects include brochures and flyers, direct mail pieces, invitations, event scripts, web site content, online giving, online event registration, email communications, and coordination of use of social media. Oversight of the Advancement web pages will include project management, collaboration with the design team, development of page content, and regular updates of the pages. The Communications Manager will provide support to the Division of University Advancement in the production of communication materials as a member of a team of Advancement professionals. The incumbent will collaborate with other members of the team to create written materials for internal and external audiences. This position is part of the team that produces University Commencement annually. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Two years of experience in business or technical writing, communications, media relations, or related field. Experience with electronic communications including web technologies, design, content management and social media. Demonstrated knowledge of standard concepts and practices related to the position. Knowledge of when and how to use various channels of communication. Expertise in use of English grammar, punctuation, and syntax. Understanding of branding and positioning strategies. Must possess integrity, strong work ethic, and positive attitude. Proficiency in Microsoft Office applications (including Outlook, Word, Excel and PowerPoint). Must have strong writing, editing, and proofreading skills. Ability to: learn subject-specific terminology when developing written materials; develop and produce editorial content for web sites; work both collaboratively and independently; manage multiple projects, priorities, and deadlines; organize information for effective presentation in publications, web sites, and other media platforms; interact effectively with various external and internal constituents; and maintain confidentiality at all times. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree in English, Communications or a related field from an accredited four-year college or university. Experience in higher education environment. Drupal content management experience. Donor database management knowledge (Raiser’s Edge a plus). Adobe Creative Suite competency. Compensation : Salary is commensurate with experience and qualifications. Salary range is $3,750 - $11,146/monthly. A comprehensive benefits package is provided. Appointment : The Administrator I appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on May 5, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 21 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary commensurate with experience General Description and Classification Standard The purpose of this job is to effectively manage the Public Relations unit of the Atlanta Police Department. This manager reports to the Director of Public Affairs and is responsible for developing speeches, PowerPoint presentations and talking points on behalf of the department and other senior executives; managing internal communications, including designing a monthly newsletter and managing a team of webmasters to keep APD employees and stakeholders abreast of Apd priorities and initiatives; managing the APD intranet site, assigning and producing content; serving as primary editor for the Airport’s website, updating content and troubleshooting areas as needed; overseeing the Aviation section of the City of Atlanta’s website; overseeing editing of internal and external communications produced by all apd units, including updates on website; working with the Marketing division to develop content for fliers, brochures, campaigns, advertorials and TV scripts for branding initiatives including, but not limited to, and travel industry engagement. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills as well as thorough knowledge of proofreading and editing techniques. Knowledge of impression management, ability to write informative, concise articles and compelling, accurate talking points. Ability to effectively communicate and interact with management, other employees, contractors and members of the general public. Ability to assemble information and make written reports and documents in a concise, clear manner. Ability to gather web analytics, oversee web trends and other material with efficiency and on deadline. Outstanding organizational, interpersonal and technical skills with attention to detail. Assemble data and create reports in a clear, concise and effective manner. Ability to be highly effective in a fast-paced environment and to lead and motivate a team to perform. Flexibility to work on multiple projects simultaneously. Strong organizational skills and ability to perform within deadlines and under pressure. Creative problem solver and self-starter with a desire to serve the public interest. A commitment to public service and a good sense of humor are desirable. Minimum Qualifications: Bachelor's degree in Public Relations, Journalism, Communications or a related discipline and 5-7 years of experience in a related field. Previous experience as a copy editor for a newspaper, magazine or similar publication is a plus. In addition, design experience is preferred.
Mar 08, 2024
Full Time
Salary commensurate with experience General Description and Classification Standard The purpose of this job is to effectively manage the Public Relations unit of the Atlanta Police Department. This manager reports to the Director of Public Affairs and is responsible for developing speeches, PowerPoint presentations and talking points on behalf of the department and other senior executives; managing internal communications, including designing a monthly newsletter and managing a team of webmasters to keep APD employees and stakeholders abreast of Apd priorities and initiatives; managing the APD intranet site, assigning and producing content; serving as primary editor for the Airport’s website, updating content and troubleshooting areas as needed; overseeing the Aviation section of the City of Atlanta’s website; overseeing editing of internal and external communications produced by all apd units, including updates on website; working with the Marketing division to develop content for fliers, brochures, campaigns, advertorials and TV scripts for branding initiatives including, but not limited to, and travel industry engagement. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills as well as thorough knowledge of proofreading and editing techniques. Knowledge of impression management, ability to write informative, concise articles and compelling, accurate talking points. Ability to effectively communicate and interact with management, other employees, contractors and members of the general public. Ability to assemble information and make written reports and documents in a concise, clear manner. Ability to gather web analytics, oversee web trends and other material with efficiency and on deadline. Outstanding organizational, interpersonal and technical skills with attention to detail. Assemble data and create reports in a clear, concise and effective manner. Ability to be highly effective in a fast-paced environment and to lead and motivate a team to perform. Flexibility to work on multiple projects simultaneously. Strong organizational skills and ability to perform within deadlines and under pressure. Creative problem solver and self-starter with a desire to serve the public interest. A commitment to public service and a good sense of humor are desirable. Minimum Qualifications: Bachelor's degree in Public Relations, Journalism, Communications or a related discipline and 5-7 years of experience in a related field. Previous experience as a copy editor for a newspaper, magazine or similar publication is a plus. In addition, design experience is preferred.
CITY OF BAKERSFIELD, CA
Bakersfield, California, United States
Description Under general direction, plans, develops, implements, and organizes comprehensive communication, branding, crisis communications and marketing strategies for the Police Department; plans, designs, writes, edits, and produces public informational materials, community outreach campaigns, and online content; coordinates efforts with community groups, City departments, and a variety of committees to foster community support for department operations and activities; plans organizes, promotes and increases awareness of law enforcement operations, services, events, and programs; and performs related work as assigned. Representative Duties For a full job description, please click here . Minimum Qualifications Applications will be accepted only from those applicants who properly complete the application and clearly demonstrate on the application, resume, and Supplemental Questionnaire that they possess the minimum qualifications which include: A Bachelor’s Degree from an accredited college or university in communications, public relations, marketing, journalism, public relations, or a closely related field; AND Four (4) years of increasingly responsible program experience, including experience in employee supervision and program development and implementation; OR An equivalent combination of training, education, and experience, which will provide the capabilities to perform the described duties. Possession of a valid California Class "C" driver's license. Must be able to pass a police background check. OTHER MINIMUM QUALIFICATIONS: As listed in the full job description link above. PRELIMINARY BACKGROUND QUESTIONNAIRE (PBQ): Prior to appointment, applicants must successfully complete a preliminary investigation of their personal history and background to determine suitability for this position with the Bakersfield Police Department. Qualified candidates will be required to submit a COMPLETED Preliminary Background Questionnaire by April 11, 2024 (Tentative) . Instructions will be provided at a later date . Examination (Weighted: 100%) EXAMINATION: ORAL APPRAISAL INTERVIEW (Weighted 100%) April 22, 2024 (Tentative): An appraisal will be made of the applicant’s training, education, experience, communication skills and personal qualifications for the position. A minimum rating of 70% is required to qualify for the Eligible List. ** NOTE : EMPLOYMENT APPLICATIONS MUST BE PROPERLY COMPLETED IN ACCORDANCE WITH THE INSTRUCTIONS ON THE FACE OF THE APPLICATION FORM. ALL PERTINENT INFORMATION NEEDED TO DETERMINE THAT THE APPLICANT MEETS THE MINIMUM QUALIFICATIONS MUST BE SHOWN ON THE APPLICATION, RESUME, AND SUPPLEMENTAL QUESTIONAIRRE; OTHERWISE, THE APPLICATION WILL BE REJECTED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED CITY APPLICATION AND REQUIRED SUPPLEMENTAL QUESTIONNAIRE. Full Summary of Benefits by Bargaining Unit: Blue & White Miscellaneous Unit Fire Safety Unit Police Safety Unit General Supervisory & Management Unit (coming soon) VACATION: Accrual rate is determined by bargaining unit. 1-4 years of service: 10 days per year. 5-13 years of service: 15 days per year. 14+ years of service: 20 days per year. VACATION - FIRE SAFETY SHIFT PERSONNEL ONLY: 1-4 years of service: 4.68 (24-hr. duty shifts) 5-15 years of service: 7.02 (24-hr. duty shifts) 16+ years of service: 9.36 (24-hr. duty shifts) HOLIDAYS: 13 paid holidays per year. SICK LEAVE: Earned at the rate of one working day per month of service to a maximum of 120 days; portions therafter may be convertible. ADMINISTRATIVE LEAVE: 10 days per year for General Supervisory and Management employees. INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit. Visit the City's Employee Benefit website for detailed information (rates and plan information). RETIREMENT: Benefits are provided by the City's participation in the Public Employee's Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement websitefor additional information. Closing Date/Time: 4/4/2024 1:00 PM Pacific
Mar 22, 2024
Full Time
Description Under general direction, plans, develops, implements, and organizes comprehensive communication, branding, crisis communications and marketing strategies for the Police Department; plans, designs, writes, edits, and produces public informational materials, community outreach campaigns, and online content; coordinates efforts with community groups, City departments, and a variety of committees to foster community support for department operations and activities; plans organizes, promotes and increases awareness of law enforcement operations, services, events, and programs; and performs related work as assigned. Representative Duties For a full job description, please click here . Minimum Qualifications Applications will be accepted only from those applicants who properly complete the application and clearly demonstrate on the application, resume, and Supplemental Questionnaire that they possess the minimum qualifications which include: A Bachelor’s Degree from an accredited college or university in communications, public relations, marketing, journalism, public relations, or a closely related field; AND Four (4) years of increasingly responsible program experience, including experience in employee supervision and program development and implementation; OR An equivalent combination of training, education, and experience, which will provide the capabilities to perform the described duties. Possession of a valid California Class "C" driver's license. Must be able to pass a police background check. OTHER MINIMUM QUALIFICATIONS: As listed in the full job description link above. PRELIMINARY BACKGROUND QUESTIONNAIRE (PBQ): Prior to appointment, applicants must successfully complete a preliminary investigation of their personal history and background to determine suitability for this position with the Bakersfield Police Department. Qualified candidates will be required to submit a COMPLETED Preliminary Background Questionnaire by April 11, 2024 (Tentative) . Instructions will be provided at a later date . Examination (Weighted: 100%) EXAMINATION: ORAL APPRAISAL INTERVIEW (Weighted 100%) April 22, 2024 (Tentative): An appraisal will be made of the applicant’s training, education, experience, communication skills and personal qualifications for the position. A minimum rating of 70% is required to qualify for the Eligible List. ** NOTE : EMPLOYMENT APPLICATIONS MUST BE PROPERLY COMPLETED IN ACCORDANCE WITH THE INSTRUCTIONS ON THE FACE OF THE APPLICATION FORM. ALL PERTINENT INFORMATION NEEDED TO DETERMINE THAT THE APPLICANT MEETS THE MINIMUM QUALIFICATIONS MUST BE SHOWN ON THE APPLICATION, RESUME, AND SUPPLEMENTAL QUESTIONAIRRE; OTHERWISE, THE APPLICATION WILL BE REJECTED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED CITY APPLICATION AND REQUIRED SUPPLEMENTAL QUESTIONNAIRE. Full Summary of Benefits by Bargaining Unit: Blue & White Miscellaneous Unit Fire Safety Unit Police Safety Unit General Supervisory & Management Unit (coming soon) VACATION: Accrual rate is determined by bargaining unit. 1-4 years of service: 10 days per year. 5-13 years of service: 15 days per year. 14+ years of service: 20 days per year. VACATION - FIRE SAFETY SHIFT PERSONNEL ONLY: 1-4 years of service: 4.68 (24-hr. duty shifts) 5-15 years of service: 7.02 (24-hr. duty shifts) 16+ years of service: 9.36 (24-hr. duty shifts) HOLIDAYS: 13 paid holidays per year. SICK LEAVE: Earned at the rate of one working day per month of service to a maximum of 120 days; portions therafter may be convertible. ADMINISTRATIVE LEAVE: 10 days per year for General Supervisory and Management employees. INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit. Visit the City's Employee Benefit website for detailed information (rates and plan information). RETIREMENT: Benefits are provided by the City's participation in the Public Employee's Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement websitefor additional information. Closing Date/Time: 4/4/2024 1:00 PM Pacific
State of Missouri
Jefferson City, Missouri, United States
Job Location: Jefferson City, MO Why you’ll love this position: This is a senior level professional position responsible for internal and external communication, sales analysis, procurement of consumable items, merchandising equipment and selling tools, promotional item research, inventory management, training and development, and program enhancements within the Division of Sales. Supervise and guide the responsibilities of the Sales Systems Manager and Sales Events Manager positions. Manages all aspects of the Sales divisional budget. Plan and develop content for statewide Sales meetings, as well as the Missouri Lottery’s Retailer Portal site. Conduct trainings and professional development for Sales team personnel. Manage special projects to optimize sales and/or solve problems. Work with the Sales team to execute initiatives at retail, while evaluating and strategizing how to grow sales through retailers. Work closely with the Sales leadership team on strategic planning development and execution. Identify changes in the market and collaborate with the Division of Marketing to develop resources and tools for the Sales team, while ensuring brand compliance at retail. Serve as divisional representative on various Lottery steering committees. Top candidates will have effective written and verbal communication skills, proficient at solving problems, highly organized, and demonstrate leadership and coaching capabilities. Minimum Qualifications: Three or more years of experience in lottery sales, gaming products, marketing methods, sales promotion or customer and/or public relations; and a Bachelor’s degree in Marketing, Business Administration or closely related field. Experience in establishing or supervising sales and promotion programs; selecting specific sales and marketing methods, and knowledge of the principles and practices of product marketing with experience in implementing sales and marketing programs at either a state or regional sales level is beneficial. Qualifying experience can substitute for education. Preferred Qualifications: Professional experience in sales or marketing is highly preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position, please contact: Tom Fast Tom.Fast@molottery.com (573) 522-3791 Closing Date/Time: 2024-04-03
Mar 21, 2024
Full Time
Job Location: Jefferson City, MO Why you’ll love this position: This is a senior level professional position responsible for internal and external communication, sales analysis, procurement of consumable items, merchandising equipment and selling tools, promotional item research, inventory management, training and development, and program enhancements within the Division of Sales. Supervise and guide the responsibilities of the Sales Systems Manager and Sales Events Manager positions. Manages all aspects of the Sales divisional budget. Plan and develop content for statewide Sales meetings, as well as the Missouri Lottery’s Retailer Portal site. Conduct trainings and professional development for Sales team personnel. Manage special projects to optimize sales and/or solve problems. Work with the Sales team to execute initiatives at retail, while evaluating and strategizing how to grow sales through retailers. Work closely with the Sales leadership team on strategic planning development and execution. Identify changes in the market and collaborate with the Division of Marketing to develop resources and tools for the Sales team, while ensuring brand compliance at retail. Serve as divisional representative on various Lottery steering committees. Top candidates will have effective written and verbal communication skills, proficient at solving problems, highly organized, and demonstrate leadership and coaching capabilities. Minimum Qualifications: Three or more years of experience in lottery sales, gaming products, marketing methods, sales promotion or customer and/or public relations; and a Bachelor’s degree in Marketing, Business Administration or closely related field. Experience in establishing or supervising sales and promotion programs; selecting specific sales and marketing methods, and knowledge of the principles and practices of product marketing with experience in implementing sales and marketing programs at either a state or regional sales level is beneficial. Qualifying experience can substitute for education. Preferred Qualifications: Professional experience in sales or marketing is highly preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position, please contact: Tom Fast Tom.Fast@molottery.com (573) 522-3791 Closing Date/Time: 2024-04-03
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 08, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under the general direction of the Student Communications Manager, the Web and Email Specialist is responsible for digital communication for web, email, chatbot, and digital signage. Utilizing Modern Campus OmniCMS (Content Management System), the Web and Email Specialist updates, develops and designs content. Working in close collaboration with IITS, the Web and Email Specialist ensures that web pages meet accessibility standards and have consistent design/branding. The position will also utilize Microsoft Dynamics CRM and support campus email process. Support for email includes developing and editing content, creating templates, importing email data, and ensuring a smooth communication process for students, faculty, staff, and alumni. In addition, the Web and Email Specialist will support the University Chatbot which will include updating and creating content for students. The role will also support digital signage and serve as a backup for video and photography needs. Position Summary Web and Email Specialist (Public Affairs/Communications Specialist II) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,761 - $5,200 per month CSU Classification Salary Range: $3,761 - $6,803 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on February 13, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jan 30 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Under the general direction of the Student Communications Manager, the Web and Email Specialist is responsible for digital communication for web, email, chatbot, and digital signage. Utilizing Modern Campus OmniCMS (Content Management System), the Web and Email Specialist updates, develops and designs content. Working in close collaboration with IITS, the Web and Email Specialist ensures that web pages meet accessibility standards and have consistent design/branding. The position will also utilize Microsoft Dynamics CRM and support campus email process. Support for email includes developing and editing content, creating templates, importing email data, and ensuring a smooth communication process for students, faculty, staff, and alumni. In addition, the Web and Email Specialist will support the University Chatbot which will include updating and creating content for students. The role will also support digital signage and serve as a backup for video and photography needs. Position Summary Web and Email Specialist (Public Affairs/Communications Specialist II) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,761 - $5,200 per month CSU Classification Salary Range: $3,761 - $6,803 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on February 13, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jan 30 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Works a maximum of 30 hours per week Rate of pay of $19.50 per hour. Position expires on December 31, 2024. Position is not benefits eligible. The Communications Intern at the City of Atlanta Mayor's Office of Communications & Mayor's Office of Television & Technology is a pivotal role. We seek a motivated and creative Communications Intern to join our team and assist the Communications Manager in various tasks related to social media content creation, graphic design and metrics. This position will be responsible for assisting with community and employee engagement activities. Essential Functions This Office is responsible for all communications materials, including internal and external material, maintenance of the Department’s website; video production for the Department; and all media-related activities. It also is responsible for all public outreach and public participation programs, and all project-related communications with the public and affected residents. Planning and posting of internal messaging on digital screens. Create content and reporting on various projects and events. Meet deadlines for project deliverables. Recommend process improvements. Gain valuable work experience and prepare for future career. May perform other duties as assigned Effective verbal and written communication Microsoft Suite (Office 365) Ability to multitask Excellent time management Must be eighteen years of age or older Authorized to work in the United States of America Minimum overall GPA 3.0. Attach College Transcript (NO screenshots will be accepted Unofficial Transcript IS acceptable) 2nd year college student and above at time of application submission Currently pursuing a degree from an accredited college or university majoring in: Education, Business and/or Public Administration, Communication Ability to work independently and in group settings Resume must be attached at time of application submission (no screenshots)
Mar 08, 2024
Part Time
Works a maximum of 30 hours per week Rate of pay of $19.50 per hour. Position expires on December 31, 2024. Position is not benefits eligible. The Communications Intern at the City of Atlanta Mayor's Office of Communications & Mayor's Office of Television & Technology is a pivotal role. We seek a motivated and creative Communications Intern to join our team and assist the Communications Manager in various tasks related to social media content creation, graphic design and metrics. This position will be responsible for assisting with community and employee engagement activities. Essential Functions This Office is responsible for all communications materials, including internal and external material, maintenance of the Department’s website; video production for the Department; and all media-related activities. It also is responsible for all public outreach and public participation programs, and all project-related communications with the public and affected residents. Planning and posting of internal messaging on digital screens. Create content and reporting on various projects and events. Meet deadlines for project deliverables. Recommend process improvements. Gain valuable work experience and prepare for future career. May perform other duties as assigned Effective verbal and written communication Microsoft Suite (Office 365) Ability to multitask Excellent time management Must be eighteen years of age or older Authorized to work in the United States of America Minimum overall GPA 3.0. Attach College Transcript (NO screenshots will be accepted Unofficial Transcript IS acceptable) 2nd year college student and above at time of application submission Currently pursuing a degree from an accredited college or university majoring in: Education, Business and/or Public Administration, Communication Ability to work independently and in group settings Resume must be attached at time of application submission (no screenshots)
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus some experience in a high public contact/customer service area that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones, customer service, and/or radio communications. Lateral transfer opportunities for those with two (2) years of experience in any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 30wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver’s License Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record Not able to obtain a class "C" Texas driver's license.Driver’s license is currently revoked or suspended. Any serious violation such as reckless driving, endangering the lives of others, racing, failing to stop and render aid, or negligent vehicular manslaughter within the past three years. Excessive standard moving violations such as speeding, reckless driving, disregarding a traffic control sign, failure to signal, failure to keep right, following to close, etc. DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening and skills testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. After successful completion of the Skills testing, you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Recent photo Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Communications Background Investigator 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus some experience in a high public contact/customer service area that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones, customer service, and/or radio communications. Lateral transfer opportunities for those with two (2) years of experience in any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 30wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver’s License Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record Not able to obtain a class "C" Texas driver's license.Driver’s license is currently revoked or suspended. Any serious violation such as reckless driving, endangering the lives of others, racing, failing to stop and render aid, or negligent vehicular manslaughter within the past three years. Excessive standard moving violations such as speeding, reckless driving, disregarding a traffic control sign, failure to signal, failure to keep right, following to close, etc. DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening and skills testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. After successful completion of the Skills testing, you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Recent photo Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Communications Background Investigator 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Communications Director
City of Pflugerville, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/communications-director-city-of-pflugerville-tx/
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community and the second-largest city in Travis County next to the state capital of Austin. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 74,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center and Baylor Scott & White Hospital.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. In 2014, Pflugerville was ranked the 20th best small city to live in by Money Magazine.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, and overseeing the implementation of citywide information programs. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer public information programs.
Essential Functions and Responsibilities:
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary The City of Pflugerville offers a competitive salary commensurate with qualifications and
experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement
options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be
available.
How to Apply Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 15, 2023**
The City of Pflugerville is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Communications Director
City of Pflugerville, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/communications-director-city-of-pflugerville-tx/
About Pflugerville, TX
Pflugerville, Texas is a vibrant, growing community and the second-largest city in Travis County next to the state capital of Austin. The City covers more than 23 square miles and offers beautiful trails, diverse shopping options and high-quality schools. Over the last decade, the City’s considerable growth rate has created abundant cultural, entertainment and recreational opportunities. Pflugerville’s more than 74,000 residents enjoy living “where quality meets life.”
Pflugerville is growing rapidly as evidenced by a 187% population growth since 2000 and more than $1B in capital improvement projects planned within the next 5 years. The City has also had an influx of large employers. Most recently, the City opened its doors to an Amazon Fulfillment Center, Costco, Living Spaces Fulfillment Center and Baylor Scott & White Hospital.
Pflugerville’s qualities have been recognized and honored with several awards and accolades. In 2020, Pflugerville ranked #70 on Livability’s top 100 places to live for small to mid-size cities. The City has earned Scenic City recognition from Scenic Texas because of its model standards for design and development of public roadways, beautiful trails and continuous efforts to diversify the urban forest and streetscapes. In 2014, Pflugerville was ranked the 20th best small city to live in by Money Magazine.
City Government
The City of Pflugerville was incorporated in 1965 and operates under a Home Rule Charter with a Council-Manager form of government. The City Council is comprised of a Mayor and six (6) Councilmembers elected at-large on a non-partisan basis for staggered, three-year terms.
The City Council, as policy makers, appoints a City Manager to manage the day-to-day operations.
The City Manager is responsible for administering the affairs of the City in accordance with City Council policies and federal and state laws in all matters including the City’s utilities, finance, human resources, public works, planning, engineering, building, police, parks & recreation, library and several other departments with 426 fulltime employees and an operating budget of $126 million.
The Position
Under general administrative direction, this position establishes, manages and implements effective communications and public involvement strategies to provide timely, accurate, and understandable information to the community. The Communications Director is responsible for overseeing and coordinating citywide communications messages and public information programs, expanding communication resources for outreach to the city and residents using existing and new technology and media, and overseeing the implementation of citywide information programs. The Communications Director must apply a significant degree of initiative and independent judgment, as the Director interfaces frequently with City management, City Council, the media and other City staff to present recommendations and administer public information programs.
Essential Functions and Responsibilities:
Supervise communications division and oversee coordination of messages via Pf Connect communications channels including the city website, social media accounts, video and special events.
Continuously evaluate effectiveness of communications campaigns and coordinate ongoing city messaging with clear information to the public.
Advise members of the City Manager’s Office (CMO), Mayor, City Council and top management staff on communications strategies, policies, procedures and issues.
Coordinate implementation of the city’s communications plan and link communications initiatives to the City Council’s Strategic Plan and goals.
Develop, facilitate and assist with implementing strategic approaches to emerging issues.
Oversee the coordination of design, production and distribution of city publications to heighten awareness of city services, programs and initiatives ensuring all materials follow city branding and key messaging.
Assist other departments with communications strategies. In an emergency, serves in Emergency Operations Center and provides emergency message support.
Manage and coordinate cable access channel content, including public service announcement notices, Pflugerville Pfocus scripts and filming, and promotional videos.
Serves on county-wide communications teams to assist with Travis and Williamson County regional communications efforts.
Attend, represent and/or coordinate with CMO at community functions, open houses, community meetings, civic organizations, and governmental groups; prepare and present presentations regarding city programs.
Work with CMO, staff, and City Council on communication strategies such as coordinating plans, and writing columns, letters, and speeches, and communication programs.
Attend conferences, trainings, and other meetings to stay current with successful practices in communications, engagement and learn new skills.
Knowledge and Skills
Knowledge of public opinion research techniques and various methods of application in governmental issues
Knowledge of print, electronic, radio/television, and social media used to distribute public information
Knowledge of Public Information Act, its application and compliance requirements.
Knowledge of best practices related to crisis communication and emergency operations.
Skill of word processing, spreadsheet, website development, and data inquiry software.
The Ideal Candidate
The ideal candidate will be a strategic communications professional who can develop and execute communication plans. This person should have extensive experience with social media, news media, and crisis communication; experience working in a high-growth City will be a definite asset.
The ideal candidate must have exceptional interpersonal skills, and the ability to establish and maintain relationships with City Council, City Management, the general public, and the news media. Advanced written and oral communication skills will be imperative, as well as strong collaboration and team building skills.
Education and Experience Qualified applicants will have a Bachelor’s Degree in Public Relations, Communications, or a related field, in addition to 7+ year’s progressively responsible experience in communications; 5+ years’ experience in a writing-intensive position, and 5+ years supervisory experience, preferably in related function or government. Demonstrated experience working with print, broadcast and internet-based media is required. A Certified Public Communicator or Master’s Degree in Communications, Public Administration or similar field is preferred.
Salary The City of Pflugerville offers a competitive salary commensurate with qualifications and
experience. The position also includes employer paid healthcare, dental, vision, and life insurance. The City has 11 paid holidays per year with 24 hours of personal holiday leave, along with 12 days of sick and 15 days of vacation time.
The City participates in Texas Municipal Retirement System (TMRS) at an employee deposit rate of 7% with a City match of 2:1 and five (5) year vesting. The City also offers additional retirement
options through MissionSquare Retirement (formerly ICMA-RC). Relocation assistance may be
available.
How to Apply Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: PACD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 15, 2023**
The City of Pflugerville is an Equal Employment Opportunity Employer.
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position: This is a management position in the unclassified service. An incumbent in this position has the responsibility to plan, organize, lead, and control the operations of the Dispatch Division of the Police Department. The incumbent, using good management and supervisory skills, manages, motivates, corrects, and evaluates assigned subordinate personnel. Additionally, the incumbent will transmit messages or documents of a confidential nature. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $156,770.64 - $202,878.00. This position will be filled at or near the bottom of the salary range. Typical Duties Under general direction, duties may include, but are not limited to: • Screens and recommends the selection of operations personnel; • Deals effectively with a wide range of personnel matters; • Assists in the preparation of the annual budget for Communications Operations; • Supervises operations personnel; • Prepares statistical data; • Conducts and oversees training programs for operations personnel; • Performs liaison duties with other City departments; • Coordinates emergency operations between various departmental personnel and equipment; • Operates computer equipment for information essential to the operation of the department; • Acts as the custodian of record for retention of recorded data; • Maintains statistical information and other necessary data; • Investigates and resolves complaints received from the public, user departments and other agencies; • Counsels employees when appropriate; and • Performs related duties as required for the position, including dispatching in times of emergency or when needed. Minimum Qualifications EDUCATION AND EXPERIENCE • Equivalent to graduation from high school and thirty (30) semester units of college level work with an emphasis in public safety, supervision and management, public administration or related subjects; and • Five years' experience dispatching in the public safety field, at least two (2) years of which having been at the supervisory level. Possible Substitutions: • Administrative or supervisory experience in a public safety department may be substituted for the dispatching experience on a year for year basis. LICENSE Possession of a valid California Class C driver's license is required at time of appointment and for duration of employment. SPECIAL CONDITIONS • Willing to respond to callback in case of major emergencies or local disasters; • Willing to work Saturdays and odd, irregular and unusual hours; • Will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing; and • Must be able to perform all of the essential functions of the job. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Two way radio and telephone communications operations; and • The rules and regulations of the FCC as they pertain to two way radio telephone communications. Ability to: • Schedule, organize, train, lead, and manage the work of subordinates; • Spell correctly and write legibly; • Enunciate clearly and distinctly; • Establish and maintain effective working relationships with the public, fellow workers and related agencies; • Carry out oral and written instructions; • Initiate and maintain written records and to write reports of unusual occurrences; • Oversee the instruction and training of subordinates in operational procedures; • Work in a team based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; • Maintain composure and work accurately in emergency situations; • Operate computer and other business tools; and • Bend, stoop, reach, walk up and down stairs and stand or sit for prolonged periods of time. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. A first review of applications will be on January 31, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Mar 08, 2024
Full Time
Description The Department: The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position: This is a management position in the unclassified service. An incumbent in this position has the responsibility to plan, organize, lead, and control the operations of the Dispatch Division of the Police Department. The incumbent, using good management and supervisory skills, manages, motivates, corrects, and evaluates assigned subordinate personnel. Additionally, the incumbent will transmit messages or documents of a confidential nature. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $156,770.64 - $202,878.00. This position will be filled at or near the bottom of the salary range. Typical Duties Under general direction, duties may include, but are not limited to: • Screens and recommends the selection of operations personnel; • Deals effectively with a wide range of personnel matters; • Assists in the preparation of the annual budget for Communications Operations; • Supervises operations personnel; • Prepares statistical data; • Conducts and oversees training programs for operations personnel; • Performs liaison duties with other City departments; • Coordinates emergency operations between various departmental personnel and equipment; • Operates computer equipment for information essential to the operation of the department; • Acts as the custodian of record for retention of recorded data; • Maintains statistical information and other necessary data; • Investigates and resolves complaints received from the public, user departments and other agencies; • Counsels employees when appropriate; and • Performs related duties as required for the position, including dispatching in times of emergency or when needed. Minimum Qualifications EDUCATION AND EXPERIENCE • Equivalent to graduation from high school and thirty (30) semester units of college level work with an emphasis in public safety, supervision and management, public administration or related subjects; and • Five years' experience dispatching in the public safety field, at least two (2) years of which having been at the supervisory level. Possible Substitutions: • Administrative or supervisory experience in a public safety department may be substituted for the dispatching experience on a year for year basis. LICENSE Possession of a valid California Class C driver's license is required at time of appointment and for duration of employment. SPECIAL CONDITIONS • Willing to respond to callback in case of major emergencies or local disasters; • Willing to work Saturdays and odd, irregular and unusual hours; • Will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing; and • Must be able to perform all of the essential functions of the job. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Two way radio and telephone communications operations; and • The rules and regulations of the FCC as they pertain to two way radio telephone communications. Ability to: • Schedule, organize, train, lead, and manage the work of subordinates; • Spell correctly and write legibly; • Enunciate clearly and distinctly; • Establish and maintain effective working relationships with the public, fellow workers and related agencies; • Carry out oral and written instructions; • Initiate and maintain written records and to write reports of unusual occurrences; • Oversee the instruction and training of subordinates in operational procedures; • Work in a team based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; • Maintain composure and work accurately in emergency situations; • Operate computer and other business tools; and • Bend, stoop, reach, walk up and down stairs and stand or sit for prolonged periods of time. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. A first review of applications will be on January 31, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Manager, Post-Award Administration Office of Research & Sponsored Programs Job # 534064 First Review Date: January 4, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job # 534064) ADMIN I, Post-Award Manager, Salary Range: $3,750-$11,146; Anticipated Hiring Range: $6,250-7,083 Per Month. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Office of Research & Sponsored Programs. Remote telecommuting and Hybrid options available. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the general direction of the Executive Director of Research & Sponsored Programs, the Post-Award Manager is responsible for overseeing the day-to-day operation of the Post-Award fiscal and compliance administration of grants and contracts awarded to the Cal Poly Humboldt Sponsored Programs Foundation. The Post-Award Manager must have a broad base of experience in the Pre- and Post-Award environments, with an exceptional array of individual and leadership characteristics sufficient to lead teams of professionals whose emphasis is on developing and administering all aspects of research grants and related activities. The Post-Award Manager is charged with team leadership and coordination, workflow management, daily operational oversight, communications coordination, issue resolution, and implementation of new and revised policies and procedures. The position must also help to translate all training, technology and outreach initiatives into practice and coordinate idea flow upward from research administration staff to management. The Post-Award Manager is responsible for direct supervision and evaluation, including regular performance assessments against individual goals and team priorities. The Post-Award Manager has a strong awareness of funding, compliance and communications issues currently facing the field of research administration and is able to make recommendations to campus leadership. Key Responsibilities: Directs, manages and supervises the Post-Award team, including workload management, team communications, and problem solving Ensures Post-Award administrative processes of sponsored projects are efficient and programs are in compliance with applicable federal, state, sponsor, and University regulations. Provides support and direction to Grant Analysts with emphasis on the delivery of customer service to faculty, staff, and other constituents. Participates and advises in the development and implementation of policies and procedures, compliance programs, and training programs for both internal staff and the research community in all facets of post-award grants management. In conjunction with the Executive Director, develops and implements grant accounting procedures and manages information including reports, to promote operational efficiency and improved services to users. Works closely with federal and state auditors to provide information and answer questions for audit compliance reviews conducted by both external and internal auditors. Works collaboratively with the Pre-Award staff to resolve discrepancies, compliance issues, and on special projects, as needed. Directs the preparation of monthly/quarterly/final financial reports for granting agencies. Reviews reports for accuracy to assure proper accountability to external agencies. Assists in the resolution of complex grant issues. Meets regularly with Grant Analysts to discuss project progress, discuss any issues which need resolution, and to provide guidance on any policy changes which will affect their workloads. Provide first-level guidance to Grant Analysts concerning allowability, allocability, reasonableness, and consistency to ensure compliance with appropriate University policies, sponsor terms, and conditions - including all governmental regulations, as well as Cost Accounting Standards. Assist Grant Analysts to identify, investigate, and resolve inappropriate ledger entries; monitor cost overruns; track cost sharing and ensure all documentation requirements are met and documentation retained. Develop individual and team work plans and make training, staff development and budget recommendations regarding research administration. Facilitate strong communication among Pre-Award & Post-Award teams, as well as with other offices and units of the University. Identify and facilitate problem resolution, communication and training issues between teams and the internal and external constituencies served. Maintain close coordination with management to develop and implement organizational plans and their impact on research administration. Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience in efficiently and effectively managing and supervising professional level staff. Proven ability to manage the needs of multiple stakeholders and multiple teams to accomplish short- and long-term goals. Excellent leadership and interpersonal skills. Excellent decision making, problem solving, collaborative and analytical skills. Ability to read complex documents, understand a wide variety of legal, financial and administrative concepts, and analyze complex data using logic and quantitative reasoning. Comprehensive understanding of post-award grant analysis, governmental accounting principles, sponsor reporting requirements, and OMB Uniform Guidance Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Office of Research & Sponsored Programs Ability to analyze a variety of complex regulations, apply sound judgment, draw logical conclusions and find creative solutions to a variety of problems Proven ability to work in a polite and professional manner under pressure. Attention to detail and accuracy Excellent written and verbal communication skills with the ability to exercise tact, diplomacy, discretion, professionalism, and judgment in decision making and higher-level communications Sound reasoning, analytical, conflict resolution, and problem-solving skills, including the ability to integrate a broad range of information sources, analyze them and apply the knowledge to the area being appraised along with the creation of appropriate supporting documentation Strong skills in analyzing policy issues, internal controls, and related federal and state laws and regulations to form solid recommendations for consideration of CSU legislative advocates and administrators Excellent planning and organizational skills along with the ability to manage multiple high priority tasks simultaneously, set priorities that accurately reflect the importance of job responsibilities under changing business conditions, and consistently meet mandatory deadlines while ensuring high standards of service Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies Commitment to promote and support diversity and inclusion in the workplace Minimum Qualifications: Minimum of five (5) years’ experience in research administration in a university setting as it relates to proposal development, submission and Post-Award administration. Extensive knowledge and skills in grant analysis (including contracts and trusts), with a foundational knowledge of public administration principles, practices, and methods. Preferred Qualifications: Bachelor's degree in Business Administration, Accounting, or a related field Experience in budget planning, monitoring, and reporting Prior or current involvement with NCURA, SRA, COGR or similar professional organizations Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for application materials is 11:55 p.m. on January 4, 2024; Position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long-lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: 12/4/2023 Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Manager, Post-Award Administration Office of Research & Sponsored Programs Job # 534064 First Review Date: January 4, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job # 534064) ADMIN I, Post-Award Manager, Salary Range: $3,750-$11,146; Anticipated Hiring Range: $6,250-7,083 Per Month. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Office of Research & Sponsored Programs. Remote telecommuting and Hybrid options available. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the general direction of the Executive Director of Research & Sponsored Programs, the Post-Award Manager is responsible for overseeing the day-to-day operation of the Post-Award fiscal and compliance administration of grants and contracts awarded to the Cal Poly Humboldt Sponsored Programs Foundation. The Post-Award Manager must have a broad base of experience in the Pre- and Post-Award environments, with an exceptional array of individual and leadership characteristics sufficient to lead teams of professionals whose emphasis is on developing and administering all aspects of research grants and related activities. The Post-Award Manager is charged with team leadership and coordination, workflow management, daily operational oversight, communications coordination, issue resolution, and implementation of new and revised policies and procedures. The position must also help to translate all training, technology and outreach initiatives into practice and coordinate idea flow upward from research administration staff to management. The Post-Award Manager is responsible for direct supervision and evaluation, including regular performance assessments against individual goals and team priorities. The Post-Award Manager has a strong awareness of funding, compliance and communications issues currently facing the field of research administration and is able to make recommendations to campus leadership. Key Responsibilities: Directs, manages and supervises the Post-Award team, including workload management, team communications, and problem solving Ensures Post-Award administrative processes of sponsored projects are efficient and programs are in compliance with applicable federal, state, sponsor, and University regulations. Provides support and direction to Grant Analysts with emphasis on the delivery of customer service to faculty, staff, and other constituents. Participates and advises in the development and implementation of policies and procedures, compliance programs, and training programs for both internal staff and the research community in all facets of post-award grants management. In conjunction with the Executive Director, develops and implements grant accounting procedures and manages information including reports, to promote operational efficiency and improved services to users. Works closely with federal and state auditors to provide information and answer questions for audit compliance reviews conducted by both external and internal auditors. Works collaboratively with the Pre-Award staff to resolve discrepancies, compliance issues, and on special projects, as needed. Directs the preparation of monthly/quarterly/final financial reports for granting agencies. Reviews reports for accuracy to assure proper accountability to external agencies. Assists in the resolution of complex grant issues. Meets regularly with Grant Analysts to discuss project progress, discuss any issues which need resolution, and to provide guidance on any policy changes which will affect their workloads. Provide first-level guidance to Grant Analysts concerning allowability, allocability, reasonableness, and consistency to ensure compliance with appropriate University policies, sponsor terms, and conditions - including all governmental regulations, as well as Cost Accounting Standards. Assist Grant Analysts to identify, investigate, and resolve inappropriate ledger entries; monitor cost overruns; track cost sharing and ensure all documentation requirements are met and documentation retained. Develop individual and team work plans and make training, staff development and budget recommendations regarding research administration. Facilitate strong communication among Pre-Award & Post-Award teams, as well as with other offices and units of the University. Identify and facilitate problem resolution, communication and training issues between teams and the internal and external constituencies served. Maintain close coordination with management to develop and implement organizational plans and their impact on research administration. Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience in efficiently and effectively managing and supervising professional level staff. Proven ability to manage the needs of multiple stakeholders and multiple teams to accomplish short- and long-term goals. Excellent leadership and interpersonal skills. Excellent decision making, problem solving, collaborative and analytical skills. Ability to read complex documents, understand a wide variety of legal, financial and administrative concepts, and analyze complex data using logic and quantitative reasoning. Comprehensive understanding of post-award grant analysis, governmental accounting principles, sponsor reporting requirements, and OMB Uniform Guidance Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Office of Research & Sponsored Programs Ability to analyze a variety of complex regulations, apply sound judgment, draw logical conclusions and find creative solutions to a variety of problems Proven ability to work in a polite and professional manner under pressure. Attention to detail and accuracy Excellent written and verbal communication skills with the ability to exercise tact, diplomacy, discretion, professionalism, and judgment in decision making and higher-level communications Sound reasoning, analytical, conflict resolution, and problem-solving skills, including the ability to integrate a broad range of information sources, analyze them and apply the knowledge to the area being appraised along with the creation of appropriate supporting documentation Strong skills in analyzing policy issues, internal controls, and related federal and state laws and regulations to form solid recommendations for consideration of CSU legislative advocates and administrators Excellent planning and organizational skills along with the ability to manage multiple high priority tasks simultaneously, set priorities that accurately reflect the importance of job responsibilities under changing business conditions, and consistently meet mandatory deadlines while ensuring high standards of service Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policies or procedures Demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies Commitment to promote and support diversity and inclusion in the workplace Minimum Qualifications: Minimum of five (5) years’ experience in research administration in a university setting as it relates to proposal development, submission and Post-Award administration. Extensive knowledge and skills in grant analysis (including contracts and trusts), with a foundational knowledge of public administration principles, practices, and methods. Preferred Qualifications: Bachelor's degree in Business Administration, Accounting, or a related field Experience in budget planning, monitoring, and reporting Prior or current involvement with NCURA, SRA, COGR or similar professional organizations Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for application materials is 11:55 p.m. on January 4, 2024; Position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long-lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: 12/4/2023 Advertised: Dec 04 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 20 2023 Pacific Standard Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Under general administrative direction, our Manager of Biosolids and Energy Recovery Operations will plan, organize, and manage the safe and efficient operation of the Michelson biosolids handling and resource recovery facilities. Develop policies and procedures and prepare and administer the facilities’ annual budget. Comply with all State and Federal regulations for injury and illness prevention and hazardous substance control, including all required monitoring, inspecting, and reporting. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties Manage and coordinate the safe and effective operations of the biosolids and energy recovery facilities to ensure compliance with all applicable federal, state, and local laws and statutes. Manage and coordinate the operations of the Biosolids and Energy Recovery Facilities in the areas of sludge thickening, fats, oils, and grease (FOG) and food-waste receiving and addition, anaerobic digestion, solids dewatering, sludge drying, biosolids residual marketing, digester gas handling, and energy recovery. Support the management of and coordination with the operations of the District’s water recycling plant that includes preliminary, primary, secondary activated sludge, Membrane Bio Reactor (MBR), tertiary filtration, Ultraviolet (UV) and chemical disinfection processes, and recycled water pump station. Serve as Designated Chief Plant Operator for the District’s water recycling facilities as needed. Implement a Performance Management program for the Biosolids and Energy Recovery Facility specific to the setting and tracking of Key Performance Indicators (KPIs) to achieve optimal safety and efficiency. Maintain and improve biosolids processing and operation procedures. Develop and administer operator training and cross-training plans. Ensure State Water Resources Control Board operator certification requirements and all other permit requirements are met. Develop and implement plans to support the advancement of individual operator certification levels. Review and evaluate construction plans, specifications, and proposals. Maintain an effective communications log regarding plant procedures and maintenance. Inspect facility for efficient operation of equipment and request and coordinate appropriate repair or replacement. Prepare technical and non-technical reports on facility operations, flows, and plant parameters. Oversee and manage the monitoring, tracking, and historizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to District’s Operational database and reporting systems (WIMS, LIMS, etc.). Manage the requisition of chemicals, supplies, and capital items required for efficient facility operations and coordinate their delivery with vendors and District’s Purchasing department. Comply with District health & safety programs and safety work-related practices and attend relevant safety training. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Recycling Operations management team in the interpreting of existing and new policies and procedures. Assist supervisors in preparing budgetary data and monitoring quarterly and annual O&M budget performance. Initiate requests and follow all District procurement policies for purchase of parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Establish and maintain effective communications with staff, as well as other departments and sections. Participate in the selection, counseling, and training of employees; and determine appropriate productivity standards for subordinate employees and measure staff performance accordingly. Provide information to regulatory agencies, community groups, the general public, and others as required. Advise the Director of Recycling Operations of significant operational and District issues. Responsible for all other work-related duties as assigned. KNOWLEDGE OF: Principles, theories, operational requirements, standards, and equipment used in the safe and effective operation and maintenance of biosolids and energy recovery facilities. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise. Familiar with and able to implement progressive, innovative, best-practice technologies for operation and maintenance of biosolids and energy recovery facilities. Knowledgeable with asset management and maintenance strategies for biosolids infrastructure. Asset management software programs, such as Maximo. Developing, reviewing, and updating Standard Operating Procedures (SOPs) for process monitoring, equipment operation, lockout/tag out (LOTO), and other safety and emergency response related tasks. Practices, uses, classifications and requirements of biosolids, soil amendments, and fertilizers. A general knowledge of principles, practices, methods and techniques of public and private sales and marketing procedures and strategies including evaluating markets and setting prices is desirable. Facility permit conditions and discharge limits including those associated with emissions and with sewage discharge and disposal. Applicable and pertinent federal, state, and local laws, rules, regulations, and procedures including those established by the Southern California Air Quality Management District (SCAQMD), the Environmental Protection Agency (EPA), and OSHA rules and regulation if applicable. Federal and state regulations regarding the production, sale, and use of biosolid materials. Research methods and statistical analysis techniques. Principles and practices of effective management and supervision. Basic principles and practices of organization and culture change. Principles and practices of sound business communications. Safety policies and safe work practices applicable to the work. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: biology, chemistry, management, and wastewater treatment, biosolids treatment, water recycling or water treatment or a closely related field. Experience: Six (6) years progressively responsible experience in the operation of a secondary, biosolids, and tertiary water recycling plant, with four (4) of those six (6) years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise is required. Asset Management software (Maximo), and budgeting software is highly desirable. License/Certifications Required: Valid Class ‘C’ California Driver’s License. Valid Grade V Wastewater Treatment Plant Operators Certificate issued by the California State Water Resources Control Board. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office, management, and field employees. Represent District in a professional manner when dealing with outside professionals and vendors. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, decimals, and fractions. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive and/or confidential information. Physical Requirements Regularly required to sit, bend, stoop, and stand. Occasionally required to lift up to 50 lbs. Environmental Adaptability Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employees to hazardous materials and environment. Occasional visits to District facilities where noise level may be higher than typical office environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Mar 08, 2024
Full Time
General Description Under general administrative direction, our Manager of Biosolids and Energy Recovery Operations will plan, organize, and manage the safe and efficient operation of the Michelson biosolids handling and resource recovery facilities. Develop policies and procedures and prepare and administer the facilities’ annual budget. Comply with all State and Federal regulations for injury and illness prevention and hazardous substance control, including all required monitoring, inspecting, and reporting. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties Manage and coordinate the safe and effective operations of the biosolids and energy recovery facilities to ensure compliance with all applicable federal, state, and local laws and statutes. Manage and coordinate the operations of the Biosolids and Energy Recovery Facilities in the areas of sludge thickening, fats, oils, and grease (FOG) and food-waste receiving and addition, anaerobic digestion, solids dewatering, sludge drying, biosolids residual marketing, digester gas handling, and energy recovery. Support the management of and coordination with the operations of the District’s water recycling plant that includes preliminary, primary, secondary activated sludge, Membrane Bio Reactor (MBR), tertiary filtration, Ultraviolet (UV) and chemical disinfection processes, and recycled water pump station. Serve as Designated Chief Plant Operator for the District’s water recycling facilities as needed. Implement a Performance Management program for the Biosolids and Energy Recovery Facility specific to the setting and tracking of Key Performance Indicators (KPIs) to achieve optimal safety and efficiency. Maintain and improve biosolids processing and operation procedures. Develop and administer operator training and cross-training plans. Ensure State Water Resources Control Board operator certification requirements and all other permit requirements are met. Develop and implement plans to support the advancement of individual operator certification levels. Review and evaluate construction plans, specifications, and proposals. Maintain an effective communications log regarding plant procedures and maintenance. Inspect facility for efficient operation of equipment and request and coordinate appropriate repair or replacement. Prepare technical and non-technical reports on facility operations, flows, and plant parameters. Oversee and manage the monitoring, tracking, and historizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to District’s Operational database and reporting systems (WIMS, LIMS, etc.). Manage the requisition of chemicals, supplies, and capital items required for efficient facility operations and coordinate their delivery with vendors and District’s Purchasing department. Comply with District health & safety programs and safety work-related practices and attend relevant safety training. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Recycling Operations management team in the interpreting of existing and new policies and procedures. Assist supervisors in preparing budgetary data and monitoring quarterly and annual O&M budget performance. Initiate requests and follow all District procurement policies for purchase of parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Establish and maintain effective communications with staff, as well as other departments and sections. Participate in the selection, counseling, and training of employees; and determine appropriate productivity standards for subordinate employees and measure staff performance accordingly. Provide information to regulatory agencies, community groups, the general public, and others as required. Advise the Director of Recycling Operations of significant operational and District issues. Responsible for all other work-related duties as assigned. KNOWLEDGE OF: Principles, theories, operational requirements, standards, and equipment used in the safe and effective operation and maintenance of biosolids and energy recovery facilities. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise. Familiar with and able to implement progressive, innovative, best-practice technologies for operation and maintenance of biosolids and energy recovery facilities. Knowledgeable with asset management and maintenance strategies for biosolids infrastructure. Asset management software programs, such as Maximo. Developing, reviewing, and updating Standard Operating Procedures (SOPs) for process monitoring, equipment operation, lockout/tag out (LOTO), and other safety and emergency response related tasks. Practices, uses, classifications and requirements of biosolids, soil amendments, and fertilizers. A general knowledge of principles, practices, methods and techniques of public and private sales and marketing procedures and strategies including evaluating markets and setting prices is desirable. Facility permit conditions and discharge limits including those associated with emissions and with sewage discharge and disposal. Applicable and pertinent federal, state, and local laws, rules, regulations, and procedures including those established by the Southern California Air Quality Management District (SCAQMD), the Environmental Protection Agency (EPA), and OSHA rules and regulation if applicable. Federal and state regulations regarding the production, sale, and use of biosolid materials. Research methods and statistical analysis techniques. Principles and practices of effective management and supervision. Basic principles and practices of organization and culture change. Principles and practices of sound business communications. Safety policies and safe work practices applicable to the work. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: biology, chemistry, management, and wastewater treatment, biosolids treatment, water recycling or water treatment or a closely related field. Experience: Six (6) years progressively responsible experience in the operation of a secondary, biosolids, and tertiary water recycling plant, with four (4) of those six (6) years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise is required. Asset Management software (Maximo), and budgeting software is highly desirable. License/Certifications Required: Valid Class ‘C’ California Driver’s License. Valid Grade V Wastewater Treatment Plant Operators Certificate issued by the California State Water Resources Control Board. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office, management, and field employees. Represent District in a professional manner when dealing with outside professionals and vendors. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, decimals, and fractions. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive and/or confidential information. Physical Requirements Regularly required to sit, bend, stoop, and stand. Occasionally required to lift up to 50 lbs. Environmental Adaptability Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employees to hazardous materials and environment. Occasional visits to District facilities where noise level may be higher than typical office environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Manager, Human Resources (HR) Operations is responsible for the organization and implementation of office operations and provides onsite leadership and supervision for assigned staff and student assistants. This position has overall responsibility for effectively managing the HR Budget. Serves as a member of the Vice President’s Senior Leadership Team and supports the Vice President, Human Resources in leading an effective management team and implementing divisional priorities as they align with the division and the university’s strategic plans. Major duties and responsibilities: Operations and Fiscal Management Manages and leads assigned direct reports, including planning, organizing, and reviewing work; setting performance expectations; and ensuring opportunities for professional growth. Also, ensure that all timesheets and payroll processes are followed in a timely manner. Manage and monitor work operations including, but not limited to, meeting deadlines, honoring schedules, coordinating resources and meeting in an effective and timely manner, and demonstrating respect for others. Provides support as assigned to members of the HR Leadership Team. Manages Vice President’s Office payment obligations (for events, memberships, travel reimbursements, procurement card, purchases, office supplies, etc.). Oversee the coordination of the Vice President’s calendar through Executive Assistant, Office of the Vice President for Human Resources. Provides strategic planning through budget analysis, and performs functions related to budget and financial management for the division, including new year budget development and current year budget management. Performs technical budget analysis functions required to allocate and manage the division’s budgets, including State, Auxiliary, and Trust Funds. Prepares monthly, quarterly, annual, and ad hoc financial reports for the division using PeopleSoft financial software and other productivity tools. Analyzes reports for propriety of revenues and expenses, trends, and fund balance projections. Presents findings to the Vice President and HR Leadership Team. Coordinates the overall annual division budget submission including preparation of necessary budget briefs. Develops and prepares comprehensive budget forecasting and continuous budgetary control reports for both confidential and broad audiences. Supports other units within the division in developing and managing their unit budgets. Implements position management for all positions within Human Resources. Communications Liaison In conjunction with Strategic Communications, develops presentations including general preparation, identifying resources, collateral and presentation materials, equipment needs, producing scripts and speeches, and reviewing PowerPoint slides to ensure communications align with divisional strategic goals. Develops correspondence for the Vice President, Human Resources and implements strategic messaging by ensuring that all correspondence prepared by other HR offices conforms to the Vice President’s Office standards and guidelines. Implement filing system conversion to a 'paperless office' format. Assists, advises, and represents the Vice President’s Office in a wide range of complex and confidential duties that regularly involve written and verbal communications that may affect collective bargaining unit positions, including but not limited to grievances, restructuring, and disciplinary matters. Serves as the liaison between the Vice President’s Office and other divisions, departments, campuses, and the Chancellor’s Office as the point of contact for the Vice President's Office. Interprets, applies, and recommends modifications to departmental and campus policies, as necessary. Implements and supports the Vice President’s efforts to promote diversity, equity, and inclusion on campus by facilitating communications and interactions between internal and external constituencies. Other Duties Serves as the Project Manager for various projects. Performs other related job-duties as assigned. Minimum Qualifications: Required Education and Experience A bachelor’s degree and two-five years of professional and supervisory experience. Required Qualifications Experience with budget development and financial management. Knowledge of academic and administrative programs and organizational structures. Experience working in a higher education setting or demonstrated experience to understand and meet the needs of diverse groups, such as students, faculty, staff, parents/guardians, alumni, and the greater community. Ability to set and guide the strategic vision and direction for the university in order to achieve institutional goals. Ability to utilize political acumen and interpersonal skills to collaborate effectively and diplomatically with multiple constituencies. Ability to coach, develop, and provide lead work direction or supervision in the workplace. Demonstrated ability to lead crisis management teams or situations. Proficiency in standard office programs such as Microsoft Office Word, Excel, and Outlook. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, staff, campus community and external partners. Excellent written and verbal communication skills. Demonstrated proactive approaches to problem-solving with strong decision-making capability. Highly resourceful team-player, with the ability to also be extremely effective independently. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response. Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. Strategic and proactive thinker, who actively seeks opportunities and proposes solutions. Experience in managing and handling travel and reimbursements. Preferred Qualifications A master’s or advanced degree in a related field preferred. Five years’ experience in executive level support with a high degree of supervisory skills. Experience in HR and Higher education is preferred. Must possess expert level of written and communication skills, high degree of organization, professionalism, good telephone etiquette, discretion and excellent customer relations and service. Human resources, employee and/or labor relations experience in a higher education and/or public agency setting preferred. Compensation and Benefits Anticipated Hiring Range: $3,750 - $7,916 per month Classification Salary Range: $3,750 - $11,146 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Tuesday, February 20, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: The Manager, Human Resources (HR) Operations is responsible for the organization and implementation of office operations and provides onsite leadership and supervision for assigned staff and student assistants. This position has overall responsibility for effectively managing the HR Budget. Serves as a member of the Vice President’s Senior Leadership Team and supports the Vice President, Human Resources in leading an effective management team and implementing divisional priorities as they align with the division and the university’s strategic plans. Major duties and responsibilities: Operations and Fiscal Management Manages and leads assigned direct reports, including planning, organizing, and reviewing work; setting performance expectations; and ensuring opportunities for professional growth. Also, ensure that all timesheets and payroll processes are followed in a timely manner. Manage and monitor work operations including, but not limited to, meeting deadlines, honoring schedules, coordinating resources and meeting in an effective and timely manner, and demonstrating respect for others. Provides support as assigned to members of the HR Leadership Team. Manages Vice President’s Office payment obligations (for events, memberships, travel reimbursements, procurement card, purchases, office supplies, etc.). Oversee the coordination of the Vice President’s calendar through Executive Assistant, Office of the Vice President for Human Resources. Provides strategic planning through budget analysis, and performs functions related to budget and financial management for the division, including new year budget development and current year budget management. Performs technical budget analysis functions required to allocate and manage the division’s budgets, including State, Auxiliary, and Trust Funds. Prepares monthly, quarterly, annual, and ad hoc financial reports for the division using PeopleSoft financial software and other productivity tools. Analyzes reports for propriety of revenues and expenses, trends, and fund balance projections. Presents findings to the Vice President and HR Leadership Team. Coordinates the overall annual division budget submission including preparation of necessary budget briefs. Develops and prepares comprehensive budget forecasting and continuous budgetary control reports for both confidential and broad audiences. Supports other units within the division in developing and managing their unit budgets. Implements position management for all positions within Human Resources. Communications Liaison In conjunction with Strategic Communications, develops presentations including general preparation, identifying resources, collateral and presentation materials, equipment needs, producing scripts and speeches, and reviewing PowerPoint slides to ensure communications align with divisional strategic goals. Develops correspondence for the Vice President, Human Resources and implements strategic messaging by ensuring that all correspondence prepared by other HR offices conforms to the Vice President’s Office standards and guidelines. Implement filing system conversion to a 'paperless office' format. Assists, advises, and represents the Vice President’s Office in a wide range of complex and confidential duties that regularly involve written and verbal communications that may affect collective bargaining unit positions, including but not limited to grievances, restructuring, and disciplinary matters. Serves as the liaison between the Vice President’s Office and other divisions, departments, campuses, and the Chancellor’s Office as the point of contact for the Vice President's Office. Interprets, applies, and recommends modifications to departmental and campus policies, as necessary. Implements and supports the Vice President’s efforts to promote diversity, equity, and inclusion on campus by facilitating communications and interactions between internal and external constituencies. Other Duties Serves as the Project Manager for various projects. Performs other related job-duties as assigned. Minimum Qualifications: Required Education and Experience A bachelor’s degree and two-five years of professional and supervisory experience. Required Qualifications Experience with budget development and financial management. Knowledge of academic and administrative programs and organizational structures. Experience working in a higher education setting or demonstrated experience to understand and meet the needs of diverse groups, such as students, faculty, staff, parents/guardians, alumni, and the greater community. Ability to set and guide the strategic vision and direction for the university in order to achieve institutional goals. Ability to utilize political acumen and interpersonal skills to collaborate effectively and diplomatically with multiple constituencies. Ability to coach, develop, and provide lead work direction or supervision in the workplace. Demonstrated ability to lead crisis management teams or situations. Proficiency in standard office programs such as Microsoft Office Word, Excel, and Outlook. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, staff, campus community and external partners. Excellent written and verbal communication skills. Demonstrated proactive approaches to problem-solving with strong decision-making capability. Highly resourceful team-player, with the ability to also be extremely effective independently. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response. Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. Strategic and proactive thinker, who actively seeks opportunities and proposes solutions. Experience in managing and handling travel and reimbursements. Preferred Qualifications A master’s or advanced degree in a related field preferred. Five years’ experience in executive level support with a high degree of supervisory skills. Experience in HR and Higher education is preferred. Must possess expert level of written and communication skills, high degree of organization, professionalism, good telephone etiquette, discretion and excellent customer relations and service. Human resources, employee and/or labor relations experience in a higher education and/or public agency setting preferred. Compensation and Benefits Anticipated Hiring Range: $3,750 - $7,916 per month Classification Salary Range: $3,750 - $11,146 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Tuesday, February 20, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of South Fulton, Georgia
South Fulton, GA, USA
Positioned for great opportunities with the most undeveloped land in the region, South Fulton truly is a “ City on The Rise.” The Assistant City Manager will creatively support the City Manager in identifying the vision and future direction of the City’s identity – carefully identifying opportunities that will place South Fulton as a premier city within the region.
This professional has demonstrable experience as a trusted municipal leader in a full-service, geographically diverse city with a population of over 50,000. The Assistant City Manager is committed, loyal, and confident in their abilities to embrace challenges and pursue opportunities to further enhance the quality of life of a community.
Under the general direction of the City Manager, the Assistant City Manager provides support and guidance by working to achieve the goals and objectives of the Mayor and City Council. Duties may include managing City departments and personnel, acting on behalf of the City Manager when appropriate, and partnering with City employees to provide exceptional customer service to South Fulton residents. The Assistant City Manager will creatively and intentionally cultivate a positive community-wide perspective and trust in the City's strategic direction.
The Ideal Assistant City Manager:
Is someone who understands the value of strategic planning and laying the foundation for future growth through thorough research and planning.
Thinks strategically and is a highly effective problem solver who makes thoughtful, unbiased decisions independently and swiftly.
Remains neutral and calm, upholding professionalism when navigating politics and interacting with a diverse population.
Demonstrates impeccable interpersonal communications skills, is articulate and proactive in communicating with elected officials, staff, community members, and other stakeholders, while upholding/adhering to the City's mission, vision, and strategic direction.
Has a track record of facilitating the recruitment, retention, and development of skilled team leaders.
Is accustomed to a fast-paced environment and demonstrates patience and flexibility in developing a structured, accountable, and compliant organization committed to excellence.
Is someone who will work to facilitate coordination and collaboration among different city departments to streamline processes, improve communications, and ensure that departments work together towards common goals.
About the Community:
Located just 20 miles southwest of Atlanta, Georgia, South Fulton was incorporated in 2017 from parts of southwest Fulton County. With a population of just under 108,600, the City of South Fulton ranks eighth out of Georgia's 535 incorporated cities and towns.
More than 93 percent of its residents hold at least a high school diploma, and the median household income is about $69,000, making the City one of the best-educated and most affluent in the south metro Atlanta area. South Fulton is a community of excellence, offering residents, businesses, and visitors a premier lifestyle experience.
The City is home to the South Fulton Parkway Corridor, which connects Hartsfield Jackson Atlanta International Airport to South Fulton and the Old National Highway Corridor. The City is adjacent to the Fulton Industrial District, one of the metro Atlanta region's largest industrial and business areas. South Fulton also houses the Wolf Creek Amphitheater, an outdoor recreation and concert venue.
Fulton County lies in north-central Georgia in the foothills of the Appalachian Mountains. The warm southern climate produces plentiful hardwood and pine forests, making the area a beautiful place to live. Fulton County encompasses 528.7 square miles and stretches over 70 miles from one end to the other.
The Chattahoochee River, the source of drinking water for most of Fulton County, is one of the country's smallest water sources relative to the population it supports. The "Hooch" runs out of the north Georgia mountains, bringing plentiful trout.
About the Organization and Position:
The City of South Fulton is a council-manager form of government with a mayor and a seven-member City Council that establishes policy and hires and supervises the City Manager. The Mayor and council members are elected to four-year terms. The day-to-day operations of the City of South Fulton are directed by the City Manager, who reports to the City Council. The City Manager ensures policy set by the council is adopted and followed, and that the City's staff provide the most efficient and effective service for residents.
The City’s vision is to be an innovative, diverse community that is safe, environmentally conscious, healthy, transparent, and financially sustainable for all its community members and visitors. The City’s 2020-2023 Strategic Plan focused on developing strong, healthy teams, improving infrastructure and solidifying finances, increasing community collaboration and quality of life, and focusing on economic development and creating an efficient government.
South Fulton’s nearly 700 employees work within its 17 departments to deliver municipal services with respect and professionalism, exceeding client expectations. As a City of inclusion, South Fulton desires to work cohesively with community members to discover innovative ways to shape its future. As the City explores how to develop these strategies, it remains committed to maintaining and improving existing infrastructure to provide quality facilities for the residents.
Reporting directly to the City Manager, the Assistant City Manager will assist in overseeing and managing the City's FY24 $204 million budget ($126M General Fund), supported by a property tax rate of $.012 per $100 assessed value. The Assistant City Manager recommends staffing levels, equipment, materials, and other budget allocations, monitors expenditures to ensure compliance with the approved budget, and prepares and submits budget documentation and reports.
Qualifications :
A bachelor's degree in Business, Public Administration, or a related field and ten (10) years of progressively responsible municipal or local government experience are required*.
*A master's degree in Business, Public Administration, or a related field can be considered in place of up to six (6) years of experience.
Knowledge in budgeting (administering and managing local, state, and federal funds), economic development, human resources, and government purchasing is required.
Experience with various functions within municipal operations is highly preferred .
Salary and Benefits : The hiring range for the position is $155,311 to $198,022, depending on qualifications and experience. The City of South Fulton provides comprehensive benefits, including medical coverage and a retirement plan with an employer match.
To apply, please visit:
https://www.governmentjobs.com/careers/developmentalassociates/jobs/4439594/assistant-city-manager-south-fulton-georgia?pagetype=jobOpportunitiesJobs
All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the City’s employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants must apply by April 20, 2024.
Successful semi-finalists will be invited to participate in virtual and skill evaluation interviews on May 16 - 17, 2024. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to hiring@developmentalassociates.com
The City of South Fulton, GA, is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select "Client Openings," and scroll down to "Important Information for Applicants."
Mar 22, 2024
Full Time
Positioned for great opportunities with the most undeveloped land in the region, South Fulton truly is a “ City on The Rise.” The Assistant City Manager will creatively support the City Manager in identifying the vision and future direction of the City’s identity – carefully identifying opportunities that will place South Fulton as a premier city within the region.
This professional has demonstrable experience as a trusted municipal leader in a full-service, geographically diverse city with a population of over 50,000. The Assistant City Manager is committed, loyal, and confident in their abilities to embrace challenges and pursue opportunities to further enhance the quality of life of a community.
Under the general direction of the City Manager, the Assistant City Manager provides support and guidance by working to achieve the goals and objectives of the Mayor and City Council. Duties may include managing City departments and personnel, acting on behalf of the City Manager when appropriate, and partnering with City employees to provide exceptional customer service to South Fulton residents. The Assistant City Manager will creatively and intentionally cultivate a positive community-wide perspective and trust in the City's strategic direction.
The Ideal Assistant City Manager:
Is someone who understands the value of strategic planning and laying the foundation for future growth through thorough research and planning.
Thinks strategically and is a highly effective problem solver who makes thoughtful, unbiased decisions independently and swiftly.
Remains neutral and calm, upholding professionalism when navigating politics and interacting with a diverse population.
Demonstrates impeccable interpersonal communications skills, is articulate and proactive in communicating with elected officials, staff, community members, and other stakeholders, while upholding/adhering to the City's mission, vision, and strategic direction.
Has a track record of facilitating the recruitment, retention, and development of skilled team leaders.
Is accustomed to a fast-paced environment and demonstrates patience and flexibility in developing a structured, accountable, and compliant organization committed to excellence.
Is someone who will work to facilitate coordination and collaboration among different city departments to streamline processes, improve communications, and ensure that departments work together towards common goals.
About the Community:
Located just 20 miles southwest of Atlanta, Georgia, South Fulton was incorporated in 2017 from parts of southwest Fulton County. With a population of just under 108,600, the City of South Fulton ranks eighth out of Georgia's 535 incorporated cities and towns.
More than 93 percent of its residents hold at least a high school diploma, and the median household income is about $69,000, making the City one of the best-educated and most affluent in the south metro Atlanta area. South Fulton is a community of excellence, offering residents, businesses, and visitors a premier lifestyle experience.
The City is home to the South Fulton Parkway Corridor, which connects Hartsfield Jackson Atlanta International Airport to South Fulton and the Old National Highway Corridor. The City is adjacent to the Fulton Industrial District, one of the metro Atlanta region's largest industrial and business areas. South Fulton also houses the Wolf Creek Amphitheater, an outdoor recreation and concert venue.
Fulton County lies in north-central Georgia in the foothills of the Appalachian Mountains. The warm southern climate produces plentiful hardwood and pine forests, making the area a beautiful place to live. Fulton County encompasses 528.7 square miles and stretches over 70 miles from one end to the other.
The Chattahoochee River, the source of drinking water for most of Fulton County, is one of the country's smallest water sources relative to the population it supports. The "Hooch" runs out of the north Georgia mountains, bringing plentiful trout.
About the Organization and Position:
The City of South Fulton is a council-manager form of government with a mayor and a seven-member City Council that establishes policy and hires and supervises the City Manager. The Mayor and council members are elected to four-year terms. The day-to-day operations of the City of South Fulton are directed by the City Manager, who reports to the City Council. The City Manager ensures policy set by the council is adopted and followed, and that the City's staff provide the most efficient and effective service for residents.
The City’s vision is to be an innovative, diverse community that is safe, environmentally conscious, healthy, transparent, and financially sustainable for all its community members and visitors. The City’s 2020-2023 Strategic Plan focused on developing strong, healthy teams, improving infrastructure and solidifying finances, increasing community collaboration and quality of life, and focusing on economic development and creating an efficient government.
South Fulton’s nearly 700 employees work within its 17 departments to deliver municipal services with respect and professionalism, exceeding client expectations. As a City of inclusion, South Fulton desires to work cohesively with community members to discover innovative ways to shape its future. As the City explores how to develop these strategies, it remains committed to maintaining and improving existing infrastructure to provide quality facilities for the residents.
Reporting directly to the City Manager, the Assistant City Manager will assist in overseeing and managing the City's FY24 $204 million budget ($126M General Fund), supported by a property tax rate of $.012 per $100 assessed value. The Assistant City Manager recommends staffing levels, equipment, materials, and other budget allocations, monitors expenditures to ensure compliance with the approved budget, and prepares and submits budget documentation and reports.
Qualifications :
A bachelor's degree in Business, Public Administration, or a related field and ten (10) years of progressively responsible municipal or local government experience are required*.
*A master's degree in Business, Public Administration, or a related field can be considered in place of up to six (6) years of experience.
Knowledge in budgeting (administering and managing local, state, and federal funds), economic development, human resources, and government purchasing is required.
Experience with various functions within municipal operations is highly preferred .
Salary and Benefits : The hiring range for the position is $155,311 to $198,022, depending on qualifications and experience. The City of South Fulton provides comprehensive benefits, including medical coverage and a retirement plan with an employer match.
To apply, please visit:
https://www.governmentjobs.com/careers/developmentalassociates/jobs/4439594/assistant-city-manager-south-fulton-georgia?pagetype=jobOpportunitiesJobs
All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the City’s employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants must apply by April 20, 2024.
Successful semi-finalists will be invited to participate in virtual and skill evaluation interviews on May 16 - 17, 2024. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to hiring@developmentalassociates.com
The City of South Fulton, GA, is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select "Client Openings," and scroll down to "Important Information for Applicants."
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. EMERGENCY SERVICES MANAGER Department: Public Safety Administration FLSA Status: Exempt Personnel Status: Unclassified JOB SUMMARY This position is responsible for direct oversight of the Emergency Management and Communications function of Public Safety and supervises the Communications division. This position reports to the Public Safety Executive Director. ESSENTIAL JOB FUNCTIONS Recommends and monitors budgetary planning and management for Emergency Management and Communications functions of Public Safety. Manages equipment and supplies acquisition and upkeep. Oversees Emergency Management and Communications planning and assists with operations as needed. Drafts and Reviews departmental policies. Serves as liaison to local, county, and state Emergency Management agencies. Provides Emergency Management information, assistance, and supplies to other City departments as needed. Exercises direct supervision over assigned personnel. Promotes and demonstrates the practices of a High Performing Organization (e.g., providing opportunities for QII work, leadership at all levels and ensuring communications occurs across all levels of the department). Performs other related job duties as assigned. AGENCY-WIDE COMPETENCIES Professional Excellence Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes. Communication Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles. Teamwork Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles. Engagement Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service. Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens. QUALIFICATIONS Education and Experience: Bachelor’s degree in Public Safety or Emergency Management or closely related field or equivalent; five (5) to seven (7) years’ experience; or an equivalent combination of education and experience. Completion of a recognized advanced leadership program (i.e., FBI National Academy, National Fire Academy, or equivalent FEMA certification). Special Qualifications: Possession of or ability to readily obtain Alabama Criminal Justice Information Center (ACJIC) and National Crime Information Center (NCIC) certification within 6 months of employment. Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated. Knowledge, Skills, and Abilities: Knowledge of personnel management policy, procedures, and employment law. Knowledge of emergency services communication systems, to include but not limited to land mobile radio, computer aided dispatch, 911 systems and NCIC. Knowledge of fiscal and budgetary planning, allocation, and expenditures. Knowledge of emergency management theory and application Knowledge of National Incident Management System (NIMS) and Incident Command System (ICS). Knowledge of local, state, and federal laws as they pertain to operation of an NCIC/ACJIC facility. Knowledge of facility systems, including building management systems, access control and security, audio/visual equipment, and network security. Knowledge in public safety functions to include police, fire, emergency communications, and emergency management theory and application. Skill in public speaking and social media presentation. Skill in report writing and presentation for both internal and external review. Skill in theoretical and practical threat assessment and mitigation Ability to communicate well with others, both orally and in writing, using both technical and non-technical language. Ability to understand and follow oral and/or written policies, procedures, and instructions. Ability to use logical and creative thought processes to develop solutions according to written specifications and/or instructions. Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. Ability to work cooperatively with others. PHYSICAL DEMANDS The work is medium work, which requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work is typically performed while sitting, standing, stooping, or walking. The employee uses tools or equipment requiring a high degree of dexterity, utilizes the sense of smell, and distinguishes between shades of color. WORK ENVIRONMENT The work is typically performed in an office and various outdoor environments, occasionally in cold or inclement weather. Please click on the link to view the current benefits for the City of Auburn. https://www.auburnalabama.org/human-resources/ Closing Date/Time: 3/31/2024 11:59 PM Central
Mar 16, 2024
Full Time
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. EMERGENCY SERVICES MANAGER Department: Public Safety Administration FLSA Status: Exempt Personnel Status: Unclassified JOB SUMMARY This position is responsible for direct oversight of the Emergency Management and Communications function of Public Safety and supervises the Communications division. This position reports to the Public Safety Executive Director. ESSENTIAL JOB FUNCTIONS Recommends and monitors budgetary planning and management for Emergency Management and Communications functions of Public Safety. Manages equipment and supplies acquisition and upkeep. Oversees Emergency Management and Communications planning and assists with operations as needed. Drafts and Reviews departmental policies. Serves as liaison to local, county, and state Emergency Management agencies. Provides Emergency Management information, assistance, and supplies to other City departments as needed. Exercises direct supervision over assigned personnel. Promotes and demonstrates the practices of a High Performing Organization (e.g., providing opportunities for QII work, leadership at all levels and ensuring communications occurs across all levels of the department). Performs other related job duties as assigned. AGENCY-WIDE COMPETENCIES Professional Excellence Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes. Communication Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles. Teamwork Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles. Engagement Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service. Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens. QUALIFICATIONS Education and Experience: Bachelor’s degree in Public Safety or Emergency Management or closely related field or equivalent; five (5) to seven (7) years’ experience; or an equivalent combination of education and experience. Completion of a recognized advanced leadership program (i.e., FBI National Academy, National Fire Academy, or equivalent FEMA certification). Special Qualifications: Possession of or ability to readily obtain Alabama Criminal Justice Information Center (ACJIC) and National Crime Information Center (NCIC) certification within 6 months of employment. Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated. Knowledge, Skills, and Abilities: Knowledge of personnel management policy, procedures, and employment law. Knowledge of emergency services communication systems, to include but not limited to land mobile radio, computer aided dispatch, 911 systems and NCIC. Knowledge of fiscal and budgetary planning, allocation, and expenditures. Knowledge of emergency management theory and application Knowledge of National Incident Management System (NIMS) and Incident Command System (ICS). Knowledge of local, state, and federal laws as they pertain to operation of an NCIC/ACJIC facility. Knowledge of facility systems, including building management systems, access control and security, audio/visual equipment, and network security. Knowledge in public safety functions to include police, fire, emergency communications, and emergency management theory and application. Skill in public speaking and social media presentation. Skill in report writing and presentation for both internal and external review. Skill in theoretical and practical threat assessment and mitigation Ability to communicate well with others, both orally and in writing, using both technical and non-technical language. Ability to understand and follow oral and/or written policies, procedures, and instructions. Ability to use logical and creative thought processes to develop solutions according to written specifications and/or instructions. Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. Ability to work cooperatively with others. PHYSICAL DEMANDS The work is medium work, which requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work is typically performed while sitting, standing, stooping, or walking. The employee uses tools or equipment requiring a high degree of dexterity, utilizes the sense of smell, and distinguishes between shades of color. WORK ENVIRONMENT The work is typically performed in an office and various outdoor environments, occasionally in cold or inclement weather. Please click on the link to view the current benefits for the City of Auburn. https://www.auburnalabama.org/human-resources/ Closing Date/Time: 3/31/2024 11:59 PM Central
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org. The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52 The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72 The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.? Positions & Duties The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III). The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required. As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management. These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs. This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired. Typical Manager-on-Duty Duties : Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Ensures compliance with regulatory requirements continuously. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required. Supervises staff to maintain an efficient operation and/or program. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Ensures programs and personnel provide a high level of customer service. Provides input towards the development of budgets within a program. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Performs other duties of a similar nature or level. The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* Manager-on- Duty 1. Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Daily 2. Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Daily 3. Ensures compliance with regulatory requirements continuously. Daily 4. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. As Required 5. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required. As Required 6. Responds to and resolves door and gate alarms. As Required 7. Supervises staff to maintain an efficient operation and/or program. Daily 8. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Daily 9. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Daily 10. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Daily 11. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Daily 12. Ensures programs and personnel provide a high level of customer service. Daily 13. Provides input towards the development of budgets within a program. As Required All Areas 14. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Daily 15. Performs other duties of a similar nature or level. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Airport Operations Supervisor I A Bachelor's degree in aviation or closely related field AND two (2) years of experience in the aviation field at the level of Senior Airport Operations Specialist I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor II A Bachelor's degree in aviation or closely related field AND certification from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor III A Bachelor's degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher AND one (1) year of experience as Manager-On-Duty at SJC since July of 2010 . Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Required Licensing (such as driver's license, certifications, etc.) Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. California Drivers License. Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of: Safe vehicle operations at an airport. Airport GT, parking, security and common use terminal operations principals. Emergency procedures. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Additional Competencies and/or Desirable Qualifications (Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.) Knowledge of: Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards. Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations. Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing. Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in: Radio communications procedures including communications with the Air Traffic Control Tower. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from
further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org . Additional Information The application deadline is 11:59 PM on March 28, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José 's website at www.sanjoseca.gov/citycareers .
Mar 08, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org. The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52 The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72 The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56 The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.? Positions & Duties The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III). The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required. As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management. These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs. This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired. Typical Manager-on-Duty Duties : Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Ensures compliance with regulatory requirements continuously. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required. Supervises staff to maintain an efficient operation and/or program. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Ensures programs and personnel provide a high level of customer service. Provides input towards the development of budgets within a program. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Performs other duties of a similar nature or level. The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. DUTY NO. TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following: FREQUENCY* Manager-on- Duty 1. Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.) Daily 2. Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements. Daily 3. Ensures compliance with regulatory requirements continuously. Daily 4. Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield. As Required 5. Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required. As Required 6. Responds to and resolves door and gate alarms. As Required 7. Supervises staff to maintain an efficient operation and/or program. Daily 8. Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations. Daily 9. Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans. Daily 10. Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place. Daily 11. Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations. Daily 12. Ensures programs and personnel provide a high level of customer service. Daily 13. Provides input towards the development of budgets within a program. As Required All Areas 14. Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.) Daily 15. Performs other duties of a similar nature or level. As Required *Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required Education and Experience Airport Operations Supervisor I A Bachelor's degree in aviation or closely related field AND two (2) years of experience in the aviation field at the level of Senior Airport Operations Specialist I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor II A Bachelor's degree in aviation or closely related field AND certification from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher. Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Airport Operations Supervisor III A Bachelor's degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND one (1) year of experience in the aviation field at the level of Airport Operations Supervisor I or higher AND one (1) year of experience as Manager-On-Duty at SJC since July of 2010 . Acceptable Substitution Additional experience in aviation may be substituted for the bachelor's degree requirement on a year-for- year basis. Required Licensing (such as driver's license, certifications, etc.) Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. California Drivers License. Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. (Incumbents may be required to have different combinations of the listed qualifications, or more specific job-related qualifications depending on the position.) Basic Competencies (Needed at entry into the job in order to perform the essential duties.) Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of: Safe vehicle operations at an airport. Airport GT, parking, security and common use terminal operations principals. Emergency procedures. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Additional Competencies and/or Desirable Qualifications (Competencies, knowledge, skills and abilities that are more position specific and/or likely to contribute to more successful job performance.) Knowledge of: Airport runway/taxiway systems, marking criteria, aircraft movement/non-movement areas, and airport facility and operational safety standards. Aircraft rescue and fire-fighting (ARFF) equipment and their applicability to airport emergency operations. Methods, materials, and equipment used in aircraft ground handling, recovery, and/or servicing. Aviation fuels, aircraft servicing procedures, and aviation fuel quality control Procedures. Skills in: Radio communications procedures including communications with the Air Traffic Control Tower. Selection Process To apply, please complete an application via the City of San José's website at www.sanjoseca.gov/citycareers . The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from
further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org . Additional Information The application deadline is 11:59 PM on March 28, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions. Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José 's website at www.sanjoseca.gov/citycareers .