PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION As a Senior Crime Analyst with the Placer County Sheriff’s Office, you hold a pivotal role in overseeing and managing the Crime Analysis Unit. The Placer County Sheriff’s Office relies on the Crime Analysis Unit for essential information, data, tactical and real-time intelligence for in-progress incidents, and real-time intelligence for active criminal cases. As a Senior Analyst, your responsibilities extend beyond the Unit, providing strategic leadership on emergency workflows for critical incidents and criminal investigations. The Senior classification handles the most difficult and complex duties given and exercises direct supervision over the assigned Crime Analysis Unit Staff. In this supervisory capacity, you directly plan, organize, and manage Crime Analysis Unit activities for the Sheriff’s Office. Your role provides highly complex support to both sworn and non-sworn personnel, contributing to the efficiency and effectiveness of the Sheriff’s Office, improving quality of life for Placer County citizens, and fighting crime. Qualified candidates for the Crime Analyst Senior position will undergo a thorough background investigation to uphold our high standards of integrity, professionalism, and exceptional leadership qualities. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To act as a lead in the performance of administrative and analytical functions related to crime and intelligence analysis work; to identify and communicate crime trends or patterns; and to ensure completion of tasks in compliance with established policies and procedures. DISTINGUISHING CHARACTERISTICS This is the advanced journey-level class in the Crime Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, and by the high degree of broad based and specialized knowledge required. Employees perform the more difficult and responsible types of duties assigned and exercise direct supervision over assigned Crime Analysis Unit staff. Employees at this level are required to be fully trained in all policies, procedures, and operational systems related to assigned areas of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned management staff. Exercises direct supervision over assigned staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, prioritize, assign, supervise, and review the work of assigned staff; participate in the selection of staff; ensure work is completed in a timely and efficient manner; review work products and conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Work with management staff to develop and implement unit goals and objectives; establish schedules and methods for achieving work objectives. Evaluate operations and activities of the unit and recommend improvements and modifications; prepare various reports on status of assigned projects, operations, and activities. Develop and implement policies, guidelines, operations, and procedures for the unit; understand and interpret complex rules, laws, regulations, and procedures. Research, evaluate and recommend new technology; conduct complex data mining with multiple intelligence databases to assist with case development for investigations. Collect, research, and analyze complex or highly sensitive law enforcement, crime, and intelligence data using qualitative and quantitative methods; identify and interpret criminal activity, patterns, relationships, profiles, and trends. Develop and maintain specialized databases, files, and records; develop automated and/or manual documents related to information needs of assignment. Prepare predictive and descriptive technical reports regarding crime patterns, individuals, associations, flow, operations, and threats based on distillation and synthesis of all available information. Prepare a variety of bulletins and other time-sensitive informational materials for dissemination of information. Plan, collect, and analyze open-source information from the internet while staying attentive to new social media sources and trends. Work with staff from other agencies, departments, or staff to identify requirements for intelligence/crime analysis products; maintain liaison with other jurisdictions and agencies. Review and analyze current/proposed legislation and advise management on the impact or potential impact; assist in analysis of federal and state statutes, codes, and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Ensure that records and information are documented, retained, and discarded in accordance with Federal, State, and local laws and regulations. May represent the work unit as required; testify in court as an expert witness on information and materials analyzed. Prepare and maintain a variety of records and statistics including case files, activity logs, unit statistics, and crime data. Participate in committees and task forces; attend meetings, conferences, and training sessions. Conduct briefings and/or presentations of crime and intelligence information for employees and outside agency staff; provide technical guidance and training pertaining to crime analysis. Conduct special projects and staff training related to crime analysis and related computer system applications. Assist with research, analysis, and feedback on long-term projects such as beat redistribution studies, call volume, and statistical reports. Provide tactical and real-time intelligence for in-progress incidents; provide real-time intelligence for active cases. Perform related duties as required. WORKING CONDITIONS Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. Incumbents are exposed to a variety of environmental factors related to law enforcement field work while providing support for in-progress incidents. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible professional experience in a law enforcement agency performing duties similar to a Crime Analyst II with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in criminal justice, crime analysis, law enforcement/public safety, public administration, intelligence studies, homeland security, statistics and research methodology, computer science, geographic information systems, or a related field. Required License or Certificate: Possession of a Crime and Intelligence Analysis certification or equivalent comparable certification. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of supervision, training and evaluating performance. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of crime and intelligence analysis, including collecting, validating, and analyzing crime and intelligence data; predicting and forecasting of future criminal activity; developing target criminal profiles; and documenting associations and relationships between people, organizations, and events. The use of statistical and logic methods to solve crime problems; the use of technology to document activities and locations. Research methods, tools, and techniques used to develop and present information; report preparation and presentation. Computer systems and software, including word processing, spreadsheet, logic/hypothesis testing, mapping/GIS, charting and graphing, data mining, database applications and architecture, and web-based computer applications. Standard and accepted English usage, spelling, punctuation, and grammar. Pertinent local, state, and federal laws and regulations. Applicable policies, procedures, and General Orders. State and Federal privacy and civil liberty statutes associated with criminal justice operating systems. Ability to: On a continuous basis, know and understand all aspects of the job; maintain awareness of safety; analyze work papers, reports, special projects, and relevant data; recall accounts given by witnesses; understand, interpret, recall, and explain rules, policies and procedures; explain and enforce evidentiary and other law enforcement procedures; focus on a single task for long periods of time; work with frequent interruptions; collect, evaluate, analyze, and interpret complex information and data; identify and interpret information from a variety of sources; work under time pressure and complete a high volume of tasks. On a continuous basis, sit at a desk or in meetings for long periods of time. Walk, stand, bend, twist, squat, and reach to access equipment and files in the office and field; perform simple and power grasping and fine manipulation; speak, use telephone, and write or use a keyboard to communicate; see with sufficient acuity to read characters and decipher colors on a computer screen and in the field; see, hear, and speak with sufficient acuity to examine, assess, and communicate in the field; lift light weight. Plan, supervise, train, and evaluate work activities of assigned staff. Develop, recommend, and implement policies and procedures related to assigned operations. Analyze problems, identify alternative solutions, project consequences of proposed actions and justify recommendations. Develop and test hypotheses and forecasts regarding criminal activity. Apply conventional and computer-based modeling, logic, structured analytic techniques, hypothesis testing algorithms, and statistical analyses. Use a variety of computer software applications including but not limited to mapping, graphing, charting, databases, and spreadsheets; develop and maintain computer database systems. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Understand and interpret pertinent laws, regulations, rules, policies, and procedures. Provide tactical intelligence for in-progress incidents; provide real-time investigative support for active cases. Maintain confidentiality of highly sensitive information. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional FLSA Status: Non-Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or 530-886-4664. Closing Date/Time: 6/7/2024 5:00:00 PM
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION As a Senior Crime Analyst with the Placer County Sheriff’s Office, you hold a pivotal role in overseeing and managing the Crime Analysis Unit. The Placer County Sheriff’s Office relies on the Crime Analysis Unit for essential information, data, tactical and real-time intelligence for in-progress incidents, and real-time intelligence for active criminal cases. As a Senior Analyst, your responsibilities extend beyond the Unit, providing strategic leadership on emergency workflows for critical incidents and criminal investigations. The Senior classification handles the most difficult and complex duties given and exercises direct supervision over the assigned Crime Analysis Unit Staff. In this supervisory capacity, you directly plan, organize, and manage Crime Analysis Unit activities for the Sheriff’s Office. Your role provides highly complex support to both sworn and non-sworn personnel, contributing to the efficiency and effectiveness of the Sheriff’s Office, improving quality of life for Placer County citizens, and fighting crime. Qualified candidates for the Crime Analyst Senior position will undergo a thorough background investigation to uphold our high standards of integrity, professionalism, and exceptional leadership qualities. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To act as a lead in the performance of administrative and analytical functions related to crime and intelligence analysis work; to identify and communicate crime trends or patterns; and to ensure completion of tasks in compliance with established policies and procedures. DISTINGUISHING CHARACTERISTICS This is the advanced journey-level class in the Crime Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, and by the high degree of broad based and specialized knowledge required. Employees perform the more difficult and responsible types of duties assigned and exercise direct supervision over assigned Crime Analysis Unit staff. Employees at this level are required to be fully trained in all policies, procedures, and operational systems related to assigned areas of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned management staff. Exercises direct supervision over assigned staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, prioritize, assign, supervise, and review the work of assigned staff; participate in the selection of staff; ensure work is completed in a timely and efficient manner; review work products and conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Work with management staff to develop and implement unit goals and objectives; establish schedules and methods for achieving work objectives. Evaluate operations and activities of the unit and recommend improvements and modifications; prepare various reports on status of assigned projects, operations, and activities. Develop and implement policies, guidelines, operations, and procedures for the unit; understand and interpret complex rules, laws, regulations, and procedures. Research, evaluate and recommend new technology; conduct complex data mining with multiple intelligence databases to assist with case development for investigations. Collect, research, and analyze complex or highly sensitive law enforcement, crime, and intelligence data using qualitative and quantitative methods; identify and interpret criminal activity, patterns, relationships, profiles, and trends. Develop and maintain specialized databases, files, and records; develop automated and/or manual documents related to information needs of assignment. Prepare predictive and descriptive technical reports regarding crime patterns, individuals, associations, flow, operations, and threats based on distillation and synthesis of all available information. Prepare a variety of bulletins and other time-sensitive informational materials for dissemination of information. Plan, collect, and analyze open-source information from the internet while staying attentive to new social media sources and trends. Work with staff from other agencies, departments, or staff to identify requirements for intelligence/crime analysis products; maintain liaison with other jurisdictions and agencies. Review and analyze current/proposed legislation and advise management on the impact or potential impact; assist in analysis of federal and state statutes, codes, and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department. Ensure that records and information are documented, retained, and discarded in accordance with Federal, State, and local laws and regulations. May represent the work unit as required; testify in court as an expert witness on information and materials analyzed. Prepare and maintain a variety of records and statistics including case files, activity logs, unit statistics, and crime data. Participate in committees and task forces; attend meetings, conferences, and training sessions. Conduct briefings and/or presentations of crime and intelligence information for employees and outside agency staff; provide technical guidance and training pertaining to crime analysis. Conduct special projects and staff training related to crime analysis and related computer system applications. Assist with research, analysis, and feedback on long-term projects such as beat redistribution studies, call volume, and statistical reports. Provide tactical and real-time intelligence for in-progress incidents; provide real-time intelligence for active cases. Perform related duties as required. WORKING CONDITIONS Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. Incumbents are exposed to a variety of environmental factors related to law enforcement field work while providing support for in-progress incidents. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible professional experience in a law enforcement agency performing duties similar to a Crime Analyst II with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in criminal justice, crime analysis, law enforcement/public safety, public administration, intelligence studies, homeland security, statistics and research methodology, computer science, geographic information systems, or a related field. Required License or Certificate: Possession of a Crime and Intelligence Analysis certification or equivalent comparable certification. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of supervision, training and evaluating performance. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of crime and intelligence analysis, including collecting, validating, and analyzing crime and intelligence data; predicting and forecasting of future criminal activity; developing target criminal profiles; and documenting associations and relationships between people, organizations, and events. The use of statistical and logic methods to solve crime problems; the use of technology to document activities and locations. Research methods, tools, and techniques used to develop and present information; report preparation and presentation. Computer systems and software, including word processing, spreadsheet, logic/hypothesis testing, mapping/GIS, charting and graphing, data mining, database applications and architecture, and web-based computer applications. Standard and accepted English usage, spelling, punctuation, and grammar. Pertinent local, state, and federal laws and regulations. Applicable policies, procedures, and General Orders. State and Federal privacy and civil liberty statutes associated with criminal justice operating systems. Ability to: On a continuous basis, know and understand all aspects of the job; maintain awareness of safety; analyze work papers, reports, special projects, and relevant data; recall accounts given by witnesses; understand, interpret, recall, and explain rules, policies and procedures; explain and enforce evidentiary and other law enforcement procedures; focus on a single task for long periods of time; work with frequent interruptions; collect, evaluate, analyze, and interpret complex information and data; identify and interpret information from a variety of sources; work under time pressure and complete a high volume of tasks. On a continuous basis, sit at a desk or in meetings for long periods of time. Walk, stand, bend, twist, squat, and reach to access equipment and files in the office and field; perform simple and power grasping and fine manipulation; speak, use telephone, and write or use a keyboard to communicate; see with sufficient acuity to read characters and decipher colors on a computer screen and in the field; see, hear, and speak with sufficient acuity to examine, assess, and communicate in the field; lift light weight. Plan, supervise, train, and evaluate work activities of assigned staff. Develop, recommend, and implement policies and procedures related to assigned operations. Analyze problems, identify alternative solutions, project consequences of proposed actions and justify recommendations. Develop and test hypotheses and forecasts regarding criminal activity. Apply conventional and computer-based modeling, logic, structured analytic techniques, hypothesis testing algorithms, and statistical analyses. Use a variety of computer software applications including but not limited to mapping, graphing, charting, databases, and spreadsheets; develop and maintain computer database systems. Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public. Understand and interpret pertinent laws, regulations, rules, policies, and procedures. Provide tactical intelligence for in-progress incidents; provide real-time investigative support for active cases. Maintain confidentiality of highly sensitive information. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional FLSA Status: Non-Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or 530-886-4664. Closing Date/Time: 6/7/2024 5:00:00 PM
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: