City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Position: The Utility Crew Supervisor is a lead supervisory classification in the Water and Sewer Utility Department. An incumbent in this classification is responsible for performing the most difficult and responsible technical duties and supervising the work of an assigned crew in a specialty area such as water construction and maintenance, water meter testing and maintenance, and sewer system maintenance. The Utility Crew Supervisor is distinguished from the Assistant Water Superintendent in that the latter is responsible for overseeing a Program in the Water Construction, Maintenance, and Operations Division. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter, 2) Resume, and 3) Upload a valid Water Distribution System Operator Certificate (Grade D-2 or above) issued by the California Department of Health Services. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of May 24, 2024 at 4:00PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $110,131.32 - $140,686.32. This position will be filled at or near the minimum of the salary range. Tentative Exam Schedule: Tentative Written Exam: June 17th or June 18th Tentative Oral Exam: June 27th Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Education Requirements: Graduation from high school or possession of a GED. Minimum Experience Requirements: Three (3) years of increasingly responsible experience in construction, maintenance, or operations with a public or private water or sewer utility organization. License/Certifications: A valid Water Distribution System Operator Certificate (Grade D-2 or above) issued by the California Department of Health Services is required at time of application and for the duration of employment. A valid California Class C driver's license is required at time of appointment and for the duration of employment. The following are required when assigned to the water construction and maintenance or sewer system maintenance specialties: A valid California Class A or B Commercial driver's license is required at time of application and for the duration of employment. A valid Collection System Maintenance Certificate (Grade 2 or above) issued by the California Water Environment Association is required within twelve (12) months of appointment and for the duration of employment. The following is required when assigned to the water meter testing and maintenance specialty: A valid Backflow Prevention Tester Certificate issued by the California-Nevada Section of the American Water Works Association or the Foundation for Cross Connection Control and Hydraulic Research is required within twelve (12) months of appointment and for the duration of employment. Desirable Qualifications: Depending on position assignment, qualifying experience may be required in one of the following specialty areas: water construction and maintenance, water meter testing and maintenance, or sewer system maintenance. Other Requirements: May be required to work unusual hours in emergency situations and to be available on an "on-call" basis as assigned. May be subject to drug and/or alcohol testing as mandated by federal regulations. Must be able to perform all of the essential functions of the job assignment. Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 5/24/2024 4:00 PM Pacific
Apr 27, 2024
Full Time
Description The Department: The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Position: The Utility Crew Supervisor is a lead supervisory classification in the Water and Sewer Utility Department. An incumbent in this classification is responsible for performing the most difficult and responsible technical duties and supervising the work of an assigned crew in a specialty area such as water construction and maintenance, water meter testing and maintenance, and sewer system maintenance. The Utility Crew Supervisor is distinguished from the Assistant Water Superintendent in that the latter is responsible for overseeing a Program in the Water Construction, Maintenance, and Operations Division. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter, 2) Resume, and 3) Upload a valid Water Distribution System Operator Certificate (Grade D-2 or above) issued by the California Department of Health Services. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of May 24, 2024 at 4:00PM. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $110,131.32 - $140,686.32. This position will be filled at or near the minimum of the salary range. Tentative Exam Schedule: Tentative Written Exam: June 17th or June 18th Tentative Oral Exam: June 27th Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Education Requirements: Graduation from high school or possession of a GED. Minimum Experience Requirements: Three (3) years of increasingly responsible experience in construction, maintenance, or operations with a public or private water or sewer utility organization. License/Certifications: A valid Water Distribution System Operator Certificate (Grade D-2 or above) issued by the California Department of Health Services is required at time of application and for the duration of employment. A valid California Class C driver's license is required at time of appointment and for the duration of employment. The following are required when assigned to the water construction and maintenance or sewer system maintenance specialties: A valid California Class A or B Commercial driver's license is required at time of application and for the duration of employment. A valid Collection System Maintenance Certificate (Grade 2 or above) issued by the California Water Environment Association is required within twelve (12) months of appointment and for the duration of employment. The following is required when assigned to the water meter testing and maintenance specialty: A valid Backflow Prevention Tester Certificate issued by the California-Nevada Section of the American Water Works Association or the Foundation for Cross Connection Control and Hydraulic Research is required within twelve (12) months of appointment and for the duration of employment. Desirable Qualifications: Depending on position assignment, qualifying experience may be required in one of the following specialty areas: water construction and maintenance, water meter testing and maintenance, or sewer system maintenance. Other Requirements: May be required to work unusual hours in emergency situations and to be available on an "on-call" basis as assigned. May be subject to drug and/or alcohol testing as mandated by federal regulations. Must be able to perform all of the essential functions of the job assignment. Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: 5/24/2024 4:00 PM Pacific
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY We realize your time is valuable so please do not apply if you do not have at least the required minimum qualifications. The City of Fort Lauderdale is seeking Utility Service Representatives. Employees that are motivated to take on today's greatest challenges and rewards in the field of local public service. Employees who are passionate about making a difference and achieving our mission: We Build Community, in a fast-paced organization that operates by vision, strategy, and action. The ideal candidate will perform an initial investigation of complaints received through various sources and dispatched by the City's Central Customer Service Division. Investigates citizen complaints relating to such areas as water, wastewater, stormwater, potholes, sinkholes, swale area, debris in the right-of-way or damaged hydrants. The ideal candidate will also determine the nature of the complaint, if it is the City's or citizen's responsibility, if immediate minor repairs can be performed and locate and mark water mains, service lines, sewer lines, force mains, and gravity mains for various work crews. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Responds to and investigates customer complaints; locates and operates valves as required to conduct repairs Locates all utilities assets in City right of way Coordinates line locations with Sunshine 811 Investigates and clears sewer stoppages Inspects roadways prior to and after construction for covered valves and damage Investigates and makes corrections to utilities maps for water and sewer Serves as first line of communication and interaction with construction team and the general public Conducts service investigations; rereads meters when necessary; connects and disconnects water meters for non-payment, illegal usage, or for vacating or new residents Detects and secures meter leaks; makes minor repairs, as necessary, such as tightening spud nuts and replacing missing valve box lids or inserts Maintains tools and equipment in a safe and proper working condition Reads and interprets city maps and atlases Operates city isolation valves in the event of a water force main breaks Ensures compliance with safety regulations and standard operating procedures Uses iPad, digital hand-held tools and asset management systems Performs onsite public outreach for when neighbors are impacted Interfacing with QAlert Program, GIS and asset management system Performs related work as required Special Requirements: Effective January 1, 2019 , Bargaining Unit members employed as Utility Service Representative , and assigned to water distribution shall possess and maintain a Level 3 or higher water distribution system operator license from the Florida Department of Environmental Protection. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: January 15, 2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code: 8 - Service/Maintenance Workers Job Code: TM133 Pay Grade: TG05 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT Have successfully graduated from a standard high school or possess an acceptable G.E.D. certificate equivalency.Must possess at least three (3) years of experience in repairing and/or installing water, wastewater, or stormwater mains; some experience involving public contact or customer service. Must possess a Class B Commercial Driver's LicenseMust possess a Water Distribution Level 3 licenseAdditional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. PLEASE SUBMIT A COPY OF YOUR WATER TREATMENT OPERATOR LICENSE HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening , prior to appointment. Open until sufficient applicants have applied . An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
Mar 08, 2024
Full Time
POSITION SUMMARY We realize your time is valuable so please do not apply if you do not have at least the required minimum qualifications. The City of Fort Lauderdale is seeking Utility Service Representatives. Employees that are motivated to take on today's greatest challenges and rewards in the field of local public service. Employees who are passionate about making a difference and achieving our mission: We Build Community, in a fast-paced organization that operates by vision, strategy, and action. The ideal candidate will perform an initial investigation of complaints received through various sources and dispatched by the City's Central Customer Service Division. Investigates citizen complaints relating to such areas as water, wastewater, stormwater, potholes, sinkholes, swale area, debris in the right-of-way or damaged hydrants. The ideal candidate will also determine the nature of the complaint, if it is the City's or citizen's responsibility, if immediate minor repairs can be performed and locate and mark water mains, service lines, sewer lines, force mains, and gravity mains for various work crews. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Responds to and investigates customer complaints; locates and operates valves as required to conduct repairs Locates all utilities assets in City right of way Coordinates line locations with Sunshine 811 Investigates and clears sewer stoppages Inspects roadways prior to and after construction for covered valves and damage Investigates and makes corrections to utilities maps for water and sewer Serves as first line of communication and interaction with construction team and the general public Conducts service investigations; rereads meters when necessary; connects and disconnects water meters for non-payment, illegal usage, or for vacating or new residents Detects and secures meter leaks; makes minor repairs, as necessary, such as tightening spud nuts and replacing missing valve box lids or inserts Maintains tools and equipment in a safe and proper working condition Reads and interprets city maps and atlases Operates city isolation valves in the event of a water force main breaks Ensures compliance with safety regulations and standard operating procedures Uses iPad, digital hand-held tools and asset management systems Performs onsite public outreach for when neighbors are impacted Interfacing with QAlert Program, GIS and asset management system Performs related work as required Special Requirements: Effective January 1, 2019 , Bargaining Unit members employed as Utility Service Representative , and assigned to water distribution shall possess and maintain a Level 3 or higher water distribution system operator license from the Florida Department of Environmental Protection. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: January 15, 2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code: 8 - Service/Maintenance Workers Job Code: TM133 Pay Grade: TG05 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT Have successfully graduated from a standard high school or possess an acceptable G.E.D. certificate equivalency.Must possess at least three (3) years of experience in repairing and/or installing water, wastewater, or stormwater mains; some experience involving public contact or customer service. Must possess a Class B Commercial Driver's LicenseMust possess a Water Distribution Level 3 licenseAdditional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. PLEASE SUBMIT A COPY OF YOUR WATER TREATMENT OPERATOR LICENSE HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening , prior to appointment. Open until sufficient applicants have applied . An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
City of Portland, Oregon
Portland, Oregon, United States
The Position Interested in making a positive contribution to your community? Are you looking for a position with great benefits and retirement? If so, don't hesitate to apply to the Utility Worker II - CL recruitment today! Job Appointment: Regular Fulltime. Work Schedule: Depends on the bureau and the position; shifts vary between 8 and 10 hour days; Monday-Thursday or Monday - Friday. Work Location: Varies. Most positions are on work sites around the Portland metro area. Benefit: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by LiUNA Laborers Local 483 - Portland City Laborers. To view this labor agreement, please click here . Number of Vacancies: See information below. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to complete a work history form and submit answers to Supplemental Questions. Position Summary: Utility Workers II - CL perform a variety of jobs in the construction, maintenance, repair, and operation of City equipment and infrastructure . Utility Worker II drive trucks that require a Class "A" Commercial Driver's License (CDL within 6 months of hire, training provided) to transport materials and crews and, depending on assignment, perform semi-skilled work in a variety of construction, maintenance, and operational functions. Utility Workers II perform manual labor ground activities such as traffic control flagging, graffiti abatement, digging, grading, raking on a pothole crew; operate compressors and a variety of air tools, power articulated tools and miscellaneous small hand and power tools. Utility Workers II also perform minor maintenance and repair activities on assigned tools and equipment, work closely with journey trades person such as carpenters, concrete finishers, and equipment operators; and take direction from crew leaders and s upervisors. About the current vacancies: The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides mobility for all users . We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. Number of vacancies PBOT is hiring for: 18 PLEASE NOTE: The incumbent in PBOT is an essential employee and a member of the bureau's 24-hour response team , working up to 12 hour shifts which require an after-hour, evening, weekend, and holiday emergency response when in a full callout . Portland Fire & Rescue (PF&R) is the largest fire and emergency services provider in the State of Oregon, serving the city of Portland and the regional metropolitan area. In addition to responding to fire, medical, and other emergency incidents, PF&R is the lead responder for all natural and human-caused disasters including, earthquakes, floods, and terrorism, and acts as an important safety net for those suffering from homelessness or without support systems. PF&R also provides critical public safety and community health services including fire prevention, community outreach, and public education. Not currently hiring, but will be in the future: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R might be using this list to fill future vacancies. * Starting Wage for this position is $30.88 hourly; $32.03 hourly after 6 months of employment; $33.20 hourly after a year of employment. Virtual Zoom Meet & Greet Opportunity To assist you in understanding this position, a one-hour online information session on the Utility Worker II - CL position will be offered at 12PM on Wednesday May 22, 2024, using Zoom. The Portland Bureau of Transportation, Portland Fire and Rescue, and a representative from the Portland Bureau of Human Resources will share information about the position and the hiring process. Time will be reserved for a question-and-answer period. Prospective candidates may participate by phone or computer but are not required to use video or their full names to allow for anonymity. You are not required to attend to apply for this job. Wednesday May 22, 2024 12PM Noon PST Join Zoom Meeting https://us06web.zoom.us/j/85231176312 Questions? Anna Morgan, Senior Recruiter Anna.Morgan@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their work history form and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: Ability to perform various types of manual labor. Examples may include cleaning, landscaping, food service, carpentry, retail, or warehouse experience; Ability and commitment to learn and use safe working practices when utilizing a variety of power and hand tools of the trades; Experience following instructions and the ability to communicate clearly both verbally and in writing; Experience working as an effective team member in a diverse group; Ability to provide excellent customer service, including the ability to respond professionally to questions and concerns from the public; Ability to perform work in all weather conditions and in a variety of spaces such as confined spaces, heights, ditches, and cramped conditions; Ability to work shifts up to 12 hours during a full call out emergency response Applicants must also: Possess a valid state driver's license and acceptable driving record at the time of hire. Possess or obtain a class "A" CDL within 6 months from date of hire . in-house free training available. For information on the requirements please visit https ://www.oregon.gov/ODOT/DMV/Pages/DriverID/CDLget.aspx Submit a "complete" five-year court-certified Driver's Abstract of Driving Record (obtained at applicant's expense) upon offer Take and pass a Pre-Placement medical exam upon offer Take and pass a Pre-employment drug test upon offer Take and pass a physical capacities test upon offer Please note: Work in this class is typically performed in a field environment. Incumbent is typically required to negotiate rough terrain; lift heavy objects; work outdoors in all weather conditions; may be called back to work during emergencies; work in and around traffic, work site equipment or machinery; work at heights or in confined spaces; exposed to hazardous materials; wear required protective gear. The Recruitment Process STEP 1: Apply online between May 13 - June 3, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tip Your work history should support your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of June 3 - Week of June 10, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of June 17, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): End of June - Early July 2024 Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: Mid - July 2024 Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/3/2024 11:59 PM Pacific
May 14, 2024
Full Time
The Position Interested in making a positive contribution to your community? Are you looking for a position with great benefits and retirement? If so, don't hesitate to apply to the Utility Worker II - CL recruitment today! Job Appointment: Regular Fulltime. Work Schedule: Depends on the bureau and the position; shifts vary between 8 and 10 hour days; Monday-Thursday or Monday - Friday. Work Location: Varies. Most positions are on work sites around the Portland metro area. Benefit: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by LiUNA Laborers Local 483 - Portland City Laborers. To view this labor agreement, please click here . Number of Vacancies: See information below. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to complete a work history form and submit answers to Supplemental Questions. Position Summary: Utility Workers II - CL perform a variety of jobs in the construction, maintenance, repair, and operation of City equipment and infrastructure . Utility Worker II drive trucks that require a Class "A" Commercial Driver's License (CDL within 6 months of hire, training provided) to transport materials and crews and, depending on assignment, perform semi-skilled work in a variety of construction, maintenance, and operational functions. Utility Workers II perform manual labor ground activities such as traffic control flagging, graffiti abatement, digging, grading, raking on a pothole crew; operate compressors and a variety of air tools, power articulated tools and miscellaneous small hand and power tools. Utility Workers II also perform minor maintenance and repair activities on assigned tools and equipment, work closely with journey trades person such as carpenters, concrete finishers, and equipment operators; and take direction from crew leaders and s upervisors. About the current vacancies: The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides mobility for all users . We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. Number of vacancies PBOT is hiring for: 18 PLEASE NOTE: The incumbent in PBOT is an essential employee and a member of the bureau's 24-hour response team , working up to 12 hour shifts which require an after-hour, evening, weekend, and holiday emergency response when in a full callout . Portland Fire & Rescue (PF&R) is the largest fire and emergency services provider in the State of Oregon, serving the city of Portland and the regional metropolitan area. In addition to responding to fire, medical, and other emergency incidents, PF&R is the lead responder for all natural and human-caused disasters including, earthquakes, floods, and terrorism, and acts as an important safety net for those suffering from homelessness or without support systems. PF&R also provides critical public safety and community health services including fire prevention, community outreach, and public education. Not currently hiring, but will be in the future: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R might be using this list to fill future vacancies. * Starting Wage for this position is $30.88 hourly; $32.03 hourly after 6 months of employment; $33.20 hourly after a year of employment. Virtual Zoom Meet & Greet Opportunity To assist you in understanding this position, a one-hour online information session on the Utility Worker II - CL position will be offered at 12PM on Wednesday May 22, 2024, using Zoom. The Portland Bureau of Transportation, Portland Fire and Rescue, and a representative from the Portland Bureau of Human Resources will share information about the position and the hiring process. Time will be reserved for a question-and-answer period. Prospective candidates may participate by phone or computer but are not required to use video or their full names to allow for anonymity. You are not required to attend to apply for this job. Wednesday May 22, 2024 12PM Noon PST Join Zoom Meeting https://us06web.zoom.us/j/85231176312 Questions? Anna Morgan, Senior Recruiter Anna.Morgan@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their work history form and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: Ability to perform various types of manual labor. Examples may include cleaning, landscaping, food service, carpentry, retail, or warehouse experience; Ability and commitment to learn and use safe working practices when utilizing a variety of power and hand tools of the trades; Experience following instructions and the ability to communicate clearly both verbally and in writing; Experience working as an effective team member in a diverse group; Ability to provide excellent customer service, including the ability to respond professionally to questions and concerns from the public; Ability to perform work in all weather conditions and in a variety of spaces such as confined spaces, heights, ditches, and cramped conditions; Ability to work shifts up to 12 hours during a full call out emergency response Applicants must also: Possess a valid state driver's license and acceptable driving record at the time of hire. Possess or obtain a class "A" CDL within 6 months from date of hire . in-house free training available. For information on the requirements please visit https ://www.oregon.gov/ODOT/DMV/Pages/DriverID/CDLget.aspx Submit a "complete" five-year court-certified Driver's Abstract of Driving Record (obtained at applicant's expense) upon offer Take and pass a Pre-Placement medical exam upon offer Take and pass a Pre-employment drug test upon offer Take and pass a physical capacities test upon offer Please note: Work in this class is typically performed in a field environment. Incumbent is typically required to negotiate rough terrain; lift heavy objects; work outdoors in all weather conditions; may be called back to work during emergencies; work in and around traffic, work site equipment or machinery; work at heights or in confined spaces; exposed to hazardous materials; wear required protective gear. The Recruitment Process STEP 1: Apply online between May 13 - June 3, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tip Your work history should support your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of June 3 - Week of June 10, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of June 17, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): End of June - Early July 2024 Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: Mid - July 2024 Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/3/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
Mar 08, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 13, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, plans, performs utility billing, cashiering, and related customer service functions. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Opens and processes daily mail; posts utility payments; and processes receipts for various permits. Provides phone and personal assistance to customers regarding various questions and/or concerns; assists customers with new accounts, service termination, refunds and related topics; prints copies of bills for payment purposes; and provides information regarding other City services. Assists delinquent customers; arranges payment plans; generates delinquent reports and service disconnect notices; and develops service orders for disconnects. Prepares daily work orders for meter technicians to conduct field work; responds to two-way radio calls from technicians; and data enters completed work orders. Balances a cash drawer for water and permit payments; and balances checks and credit cards. Prepares daily deposits. Processes returned checks with insufficient funds; and contacts customers to resolve situations. Prepares monthly activity reports. Processes refunds; and updates accounts. Maintains waste disposal spreadsheets weekly; and provides updates as necessary. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Principles and practices of utility billing. Principles and practices of basic accounting/bookkeeping. Principles and practices of effective customer service. Business and personal computers; and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness, and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Explaining City policies and procedures. Handling money. Performing high volume data entry activities with a high degree of accuracy. Performing basic mathematic calculations with extreme accuracy. Multi-tasking. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in utility billing operations and/or customer service; ORan equivalent combination of education and experience. Bilingual preferred. LICENSE AND CERTIFICATION: None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed primarily in a standard office environment. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST
Apr 20, 2024
Full Time
Job Description Under general supervision, plans, performs utility billing, cashiering, and related customer service functions. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Opens and processes daily mail; posts utility payments; and processes receipts for various permits. Provides phone and personal assistance to customers regarding various questions and/or concerns; assists customers with new accounts, service termination, refunds and related topics; prints copies of bills for payment purposes; and provides information regarding other City services. Assists delinquent customers; arranges payment plans; generates delinquent reports and service disconnect notices; and develops service orders for disconnects. Prepares daily work orders for meter technicians to conduct field work; responds to two-way radio calls from technicians; and data enters completed work orders. Balances a cash drawer for water and permit payments; and balances checks and credit cards. Prepares daily deposits. Processes returned checks with insufficient funds; and contacts customers to resolve situations. Prepares monthly activity reports. Processes refunds; and updates accounts. Maintains waste disposal spreadsheets weekly; and provides updates as necessary. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Principles and practices of utility billing. Principles and practices of basic accounting/bookkeeping. Principles and practices of effective customer service. Business and personal computers; and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness, and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Explaining City policies and procedures. Handling money. Performing high volume data entry activities with a high degree of accuracy. Performing basic mathematic calculations with extreme accuracy. Multi-tasking. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in utility billing operations and/or customer service; ORan equivalent combination of education and experience. Bilingual preferred. LICENSE AND CERTIFICATION: None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed primarily in a standard office environment. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST
City of San Jose
United States, California, San Jose
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. About the Communication Division The Communications Division implements environmental-specific media, outreach, and marketing activities to support the health of our community and environment. The communication services division includes strategic communications planning, multi-cultural community engagement, media relations, social media, collateral development, and website management.The Environmental Service Department is recruiting for a Senior Public Information Representative within the department's Communications Division. This position plays a key role in the department's recycling and sustainability programs. This staff supports the Public Information Manager and supervises three staff members. Aligning with ESD's mission, the Senior Public Information Representative helps develop and implement a range of communications strategies for projects and initiatives focused on enhancing the quality of life and environment for San José residents and businesses. The ideal candidates have excellent verbal and written communication skills; experience in project implementation and management, planning; supervision; marketing, community outreach and engagement; and a can-do attitude and strong interpersonal skills. Typical duties include: Learning and maintaining in-depth knowledge of recycling, sustainability, and environmental programs Developing and implementing strategic communications plans and budgets. Writing and editing ads, brochures, newsletters, website content, press releases, Council memos, and correspondence. Responsible for maintaining, and managing SanJoseRecycles.org, a database-driven website. Researching best practices to improve the effectiveness of communication strategies. Overseeing surveys and other evaluation mechanisms Developing and implementing behavior change messages. Initiating, developing, and maintaining productive working relationships with a variety of public and private agencies, organizations, and vendors Supervising up to three staff members Serving as a spokesperson and responding to media inquiries And other duties as assigned. The salary range for this classification is $120,010.80 - $146,196.96. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. Education: Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields Experience: Four (4) years of increasingly responsible public information, marketing, or public relations experience. Licenses or Certificates: A valid California Driver's License may be required. Form 700 requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Additional specific desirable job expertise competencies include: Knowledge of marketing principles, techniques, and advertising. Knowledge of methodology and techniques for basic research, surveys, analysis, and evaluation. Ability to develop and carry out strategic communications plans. Vision/Strategic Thinking - Support, promote, and ensure alignment with the organization's vision and values. Understand how an organization must change in light of internal and external trends and influences. Builds a shared vision with others and influence others to translate vision to action. Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Additional specific desirable communication skills competencies include: Ability to write and edit effectively for a variety of purposes, formats, and audiences. Ability to speak effectively before a wide range of public and private organizations and settings. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Project Management - Learn about specific projects and initiatives to lead effort. Ensures support for projects and implements agency goals and strategic objectives. Additional specific desirable project management competencies include: Knowledge of principles of budgeting, project management, and organization. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using a professional demeanor. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds
best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection or hiring processes, please contact Brian Eashman at Brian.Eashman@sanjoseca.gov
May 06, 2024
Full Time
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. About the Communication Division The Communications Division implements environmental-specific media, outreach, and marketing activities to support the health of our community and environment. The communication services division includes strategic communications planning, multi-cultural community engagement, media relations, social media, collateral development, and website management.The Environmental Service Department is recruiting for a Senior Public Information Representative within the department's Communications Division. This position plays a key role in the department's recycling and sustainability programs. This staff supports the Public Information Manager and supervises three staff members. Aligning with ESD's mission, the Senior Public Information Representative helps develop and implement a range of communications strategies for projects and initiatives focused on enhancing the quality of life and environment for San José residents and businesses. The ideal candidates have excellent verbal and written communication skills; experience in project implementation and management, planning; supervision; marketing, community outreach and engagement; and a can-do attitude and strong interpersonal skills. Typical duties include: Learning and maintaining in-depth knowledge of recycling, sustainability, and environmental programs Developing and implementing strategic communications plans and budgets. Writing and editing ads, brochures, newsletters, website content, press releases, Council memos, and correspondence. Responsible for maintaining, and managing SanJoseRecycles.org, a database-driven website. Researching best practices to improve the effectiveness of communication strategies. Overseeing surveys and other evaluation mechanisms Developing and implementing behavior change messages. Initiating, developing, and maintaining productive working relationships with a variety of public and private agencies, organizations, and vendors Supervising up to three staff members Serving as a spokesperson and responding to media inquiries And other duties as assigned. The salary range for this classification is $120,010.80 - $146,196.96. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. Education: Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields Experience: Four (4) years of increasingly responsible public information, marketing, or public relations experience. Licenses or Certificates: A valid California Driver's License may be required. Form 700 requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Additional specific desirable job expertise competencies include: Knowledge of marketing principles, techniques, and advertising. Knowledge of methodology and techniques for basic research, surveys, analysis, and evaluation. Ability to develop and carry out strategic communications plans. Vision/Strategic Thinking - Support, promote, and ensure alignment with the organization's vision and values. Understand how an organization must change in light of internal and external trends and influences. Builds a shared vision with others and influence others to translate vision to action. Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Additional specific desirable communication skills competencies include: Ability to write and edit effectively for a variety of purposes, formats, and audiences. Ability to speak effectively before a wide range of public and private organizations and settings. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Project Management - Learn about specific projects and initiatives to lead effort. Ensures support for projects and implements agency goals and strategic objectives. Additional specific desirable project management competencies include: Knowledge of principles of budgeting, project management, and organization. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using a professional demeanor. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds
best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection or hiring processes, please contact Brian Eashman at Brian.Eashman@sanjoseca.gov
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under direct supervision, performs minor maintenance and repair to lighting, furniture, fixtures and facilities; performs furniture moves and event setup and cleanup; cleans, sanitizes and maintains buildings including classrooms, restrooms, offices and related facilities; maintains floors and carpets; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Sets up and tears down classrooms, rooms, facilities and outdoor spaces for special events, meetings and regular classroom usage; moves furniture and equipment. Performs basic plumbing, painting and electrical work; makes repairs to furniture as necessary. Picks up and delivers custodial-related materials. Cleans, sanitizes and restocks restrooms; repairs dispensers and other fixtures. Maintains floors and carpets including stripping, waxing and polishing floors and shampooing carpets. Provides a variety of general maintenance to campus facilities; power washes sidewalks and other hardscapes as needed to maintain clean, safe and orderly conditions; empties trash cans and assists with recycling program. Maintains and replenishes inventories of cleaning and maintenance supplies and equipment; repairs, maintains and requests replacement of equipment as needed. Makes oral and written reports for work performed; completes and submits work orders and timesheets on a timely basis; attends meetings; participates in safety training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Operates a forklift, boom lift and scissor lift when needed to accomplish assigned tasks. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Repair methods, standards, materials and equipment involved in the maintenance of buildings and facilities, including basic plumbing, basic carpentry and minor electrical and preventative maintenance. Operation of hand and power tools and equipment common to several semi-skilled maintenance and repair trades. Department cleaning methods and standards. The operation and maintenance of a variety of hand and power tools and equipment. Proper mixing and diluting of cleansers, disinfectants and cleaning agents. Basic English. Basic computer operations. Safety policies and safe work practices applicable to the work. Skills and Abilities to: Complete maintenance assignments independently without immediate supervision. Operate and maintain tools and equipment used in maintenance work. Prepare and maintain basic records accurately. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and one year of custodial experience that included minor building and equipment maintenance; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program in some assignments. The following certifications are required within the stated time periods following hire or appointment to the position: Forklift certification - within three months. Aerial lift certification - within six months. Golf cart training or certification is desirable. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to lift up to 50 pounds unaided or 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use basic math and mathematical reasoning; work under deadlines with interruptions; and interact with others encountered in the course of work including District managers, employees, contractors, vendors and dissatisfied/abusive individuals. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works primarily in an indoor environment with limited exposure to inclement weather during travel to and from assigned work areas; works while wearing personal protection equipment; is exposed to fumes from commercial cleaning products and noise from vacuums and other cleaning equipment; is occasional exposed to toxic or caustic chemicals and biological hazards and frequently exposed to loud or prolonged noise from equipment. The employee works around students on a regular basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 28, 2024
Temporary
General Purpose Under direct supervision, performs minor maintenance and repair to lighting, furniture, fixtures and facilities; performs furniture moves and event setup and cleanup; cleans, sanitizes and maintains buildings including classrooms, restrooms, offices and related facilities; maintains floors and carpets; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Sets up and tears down classrooms, rooms, facilities and outdoor spaces for special events, meetings and regular classroom usage; moves furniture and equipment. Performs basic plumbing, painting and electrical work; makes repairs to furniture as necessary. Picks up and delivers custodial-related materials. Cleans, sanitizes and restocks restrooms; repairs dispensers and other fixtures. Maintains floors and carpets including stripping, waxing and polishing floors and shampooing carpets. Provides a variety of general maintenance to campus facilities; power washes sidewalks and other hardscapes as needed to maintain clean, safe and orderly conditions; empties trash cans and assists with recycling program. Maintains and replenishes inventories of cleaning and maintenance supplies and equipment; repairs, maintains and requests replacement of equipment as needed. Makes oral and written reports for work performed; completes and submits work orders and timesheets on a timely basis; attends meetings; participates in safety training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Operates a forklift, boom lift and scissor lift when needed to accomplish assigned tasks. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Repair methods, standards, materials and equipment involved in the maintenance of buildings and facilities, including basic plumbing, basic carpentry and minor electrical and preventative maintenance. Operation of hand and power tools and equipment common to several semi-skilled maintenance and repair trades. Department cleaning methods and standards. The operation and maintenance of a variety of hand and power tools and equipment. Proper mixing and diluting of cleansers, disinfectants and cleaning agents. Basic English. Basic computer operations. Safety policies and safe work practices applicable to the work. Skills and Abilities to: Complete maintenance assignments independently without immediate supervision. Operate and maintain tools and equipment used in maintenance work. Prepare and maintain basic records accurately. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and one year of custodial experience that included minor building and equipment maintenance; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program in some assignments. The following certifications are required within the stated time periods following hire or appointment to the position: Forklift certification - within three months. Aerial lift certification - within six months. Golf cart training or certification is desirable. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to lift up to 50 pounds unaided or 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use basic math and mathematical reasoning; work under deadlines with interruptions; and interact with others encountered in the course of work including District managers, employees, contractors, vendors and dissatisfied/abusive individuals. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works primarily in an indoor environment with limited exposure to inclement weather during travel to and from assigned work areas; works while wearing personal protection equipment; is exposed to fumes from commercial cleaning products and noise from vacuums and other cleaning equipment; is occasional exposed to toxic or caustic chemicals and biological hazards and frequently exposed to loud or prolonged noise from equipment. The employee works around students on a regular basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CITY OF UKIAH, CA
City Hall, California, United States
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from High School, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
May 14, 2024
Full Time
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from High School, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was names "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY Under general supervision, provides customer service and assistance to pilots, passengers and other customers of the Airport. This position is the primary responder, assisting Airport customers with inquiries and problems in person and by telephone pertaining to current fuel prices, rates for services offered, and general area information. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates the Customer Service desk in a detail-oriented manner; ensures proper understanding of inquiries and concerns; asks for clarification to deal with each issue promptly and accurately to resolve customer questions and/or concerns and complaints. Handles heavy telephone calls, radio calls and emails in a prompt, efficient manner. Takes essential trip information in an organized and efficient manner. Operates a two-way radio. Manages requests for ancillary services, including but not limited to reservations for hotel, limo, and/or car; setting up services, such as pull out service, aircraft detailing, catering, and shuttles; fulfills other special requests made by customers needing assistance. Prepares and maintains records of all scheduled incoming aircraft and complete all necessary paperwork. Distributes crew cars in accordance with Airport policy and processes all related paperwork. Processes sales, references prior transactions and quotes fuel prices as established through the fuel volume discount program within the FBO Manager software. Communicates effectively over the Unicom and two-way radio using aviation terminology. Complete the daily cash report, settle the previous day's transactions, and perform required data entry. Prepares and processes payments for Airport services by cash, check or credit card. Communicates with the Line Crew for accurate, optimal service. Maintains customer files, including current contact information, up-to-date credit card information, prior purchase history, and special information. Prepares monthly reports. Resolve customer questions and/or complaints. Monitors coin-operated vending machines, ensuring they are in good operating condition. Complies with all written City policies and procedures. Works overtime as needed, especially in times of nonstandard operations such as weather events, TFR's airport closures, diversions, etc. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to other locations to attend meetings, trainings, and briefings. PREFERRED QUALIFICATIONS Performs any other duties and responsibilities as directed by the Airport Customer Service Supervisor or Manager. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of principles and procedures of customer billing and collections. Knowledge of customer service and public relations techniques. Knowledge of money handling policies and procedures. Knowledge of aviation terminology. Knowledge of money handling policies and procedures. Advanced knowledge of the rules of English grammar, spelling, and punctuation. Advanced knowledge of Word, Excel, and the Internet. Knowledge of City and departmental operations. Skill to remains organized and prioritize work. Skill to uses time effectively to accomplish tasks. Skill to Interact professionally with the public and public/private officials. Skill to work closely and harmoniously with others to accomplish tasks. Skill to prepare documents without errors in grammar, spelling, or punctuation. Skill to research, compile and summarize a variety of informational and statistical data. Ability to make independent judgments and manage multiple projects. Ability to establish and maintain effective working relationships within the organization. Ability to communicate effectively with all levels of staff, consultants, contractors, and the public, both orally and in writing. Ability to maintain confidential information. Ability to follow oral and written directions. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to build professional relationships with internal staff and customers. Offers flexibility and adaptability, especially during times of change. Required Qualifications High School diploma or GED supplemented by two years of experience in customer relations; Fixed Based Operator (FBO) experience is preferred. Valid driver's license with good driving record and ability to maintain a good driving record while employed; must be able to work some weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. If Hired for Senior Customer Service Representative # 9302 ESSENTIAL DUTIES AND RESPONSIBILITIES Performs high level analysis of utility accounts, charge calculations, and consumption. Contacts customers for delinquent account balances. Provides customer assistance regarding payment plans and billing issues. Reviews and processes utility applications for accuracy and conformance with procedures. Establishes and maintains credibility by providing timely and accurate results. Provides professional service to customers, external and internal. Performs special projects at the request of team leaders, to include research and recommendations. Complies with City policies and procedures to include work schedule and attendance policies. When Assigned to Airport Customer Service: Handles US Customs billing reconciliations Creates and distributes Corp 9 and Corp 10 monthly reports. Creates and distributes new tenant and vacancy communications. Orders all FBO supplies. Attends National Trade Shows as requested. Follows up with trade show contacts. Supplies social media content to Communications & Marketing Responsible for reviewing and procuring CSR uniforms. Coordinates and implements special event plans KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Experience with utility billing account services, practices and collections. Knowledge of basic water meter operations and irrigation systems. Mathematical skills that produce reliable calculations Intermediate Microsoft Office including Outlook and Excel. High level cash handling experience. Ability to identify and implement process improvements. Demonstrate control and a pleasant demeanor in challenging situations. High level of integrity and dependability with a strong sense of urgency. Exercise sound judgment, decisiveness, and creativity in various situations. Strong communication, both oral and written, and negotiation skills. Demonstrate a collaborative and flexible style and ability to work under time pressures. Operation of standard office equipment. Required Qualifications: MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. High School diploma or GED required. Successful candidates will have three (3) years customer service experience reflecting a progression of responsibilities. Utility billing experience, debt collection experience, SunGard NaviLine software knowledge, and some college preferred. Must be able to pass a background check and drug screen. Selected applicants will be tested on the following: data entry skills, cash handling skills, and logical thinking patterns as related to billing and collection scenarios. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/28/2024 5:00 PM Central
May 15, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was names "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY Under general supervision, provides customer service and assistance to pilots, passengers and other customers of the Airport. This position is the primary responder, assisting Airport customers with inquiries and problems in person and by telephone pertaining to current fuel prices, rates for services offered, and general area information. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates the Customer Service desk in a detail-oriented manner; ensures proper understanding of inquiries and concerns; asks for clarification to deal with each issue promptly and accurately to resolve customer questions and/or concerns and complaints. Handles heavy telephone calls, radio calls and emails in a prompt, efficient manner. Takes essential trip information in an organized and efficient manner. Operates a two-way radio. Manages requests for ancillary services, including but not limited to reservations for hotel, limo, and/or car; setting up services, such as pull out service, aircraft detailing, catering, and shuttles; fulfills other special requests made by customers needing assistance. Prepares and maintains records of all scheduled incoming aircraft and complete all necessary paperwork. Distributes crew cars in accordance with Airport policy and processes all related paperwork. Processes sales, references prior transactions and quotes fuel prices as established through the fuel volume discount program within the FBO Manager software. Communicates effectively over the Unicom and two-way radio using aviation terminology. Complete the daily cash report, settle the previous day's transactions, and perform required data entry. Prepares and processes payments for Airport services by cash, check or credit card. Communicates with the Line Crew for accurate, optimal service. Maintains customer files, including current contact information, up-to-date credit card information, prior purchase history, and special information. Prepares monthly reports. Resolve customer questions and/or complaints. Monitors coin-operated vending machines, ensuring they are in good operating condition. Complies with all written City policies and procedures. Works overtime as needed, especially in times of nonstandard operations such as weather events, TFR's airport closures, diversions, etc. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to other locations to attend meetings, trainings, and briefings. PREFERRED QUALIFICATIONS Performs any other duties and responsibilities as directed by the Airport Customer Service Supervisor or Manager. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of principles and procedures of customer billing and collections. Knowledge of customer service and public relations techniques. Knowledge of money handling policies and procedures. Knowledge of aviation terminology. Knowledge of money handling policies and procedures. Advanced knowledge of the rules of English grammar, spelling, and punctuation. Advanced knowledge of Word, Excel, and the Internet. Knowledge of City and departmental operations. Skill to remains organized and prioritize work. Skill to uses time effectively to accomplish tasks. Skill to Interact professionally with the public and public/private officials. Skill to work closely and harmoniously with others to accomplish tasks. Skill to prepare documents without errors in grammar, spelling, or punctuation. Skill to research, compile and summarize a variety of informational and statistical data. Ability to make independent judgments and manage multiple projects. Ability to establish and maintain effective working relationships within the organization. Ability to communicate effectively with all levels of staff, consultants, contractors, and the public, both orally and in writing. Ability to maintain confidential information. Ability to follow oral and written directions. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to build professional relationships with internal staff and customers. Offers flexibility and adaptability, especially during times of change. Required Qualifications High School diploma or GED supplemented by two years of experience in customer relations; Fixed Based Operator (FBO) experience is preferred. Valid driver's license with good driving record and ability to maintain a good driving record while employed; must be able to work some weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. If Hired for Senior Customer Service Representative # 9302 ESSENTIAL DUTIES AND RESPONSIBILITIES Performs high level analysis of utility accounts, charge calculations, and consumption. Contacts customers for delinquent account balances. Provides customer assistance regarding payment plans and billing issues. Reviews and processes utility applications for accuracy and conformance with procedures. Establishes and maintains credibility by providing timely and accurate results. Provides professional service to customers, external and internal. Performs special projects at the request of team leaders, to include research and recommendations. Complies with City policies and procedures to include work schedule and attendance policies. When Assigned to Airport Customer Service: Handles US Customs billing reconciliations Creates and distributes Corp 9 and Corp 10 monthly reports. Creates and distributes new tenant and vacancy communications. Orders all FBO supplies. Attends National Trade Shows as requested. Follows up with trade show contacts. Supplies social media content to Communications & Marketing Responsible for reviewing and procuring CSR uniforms. Coordinates and implements special event plans KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Experience with utility billing account services, practices and collections. Knowledge of basic water meter operations and irrigation systems. Mathematical skills that produce reliable calculations Intermediate Microsoft Office including Outlook and Excel. High level cash handling experience. Ability to identify and implement process improvements. Demonstrate control and a pleasant demeanor in challenging situations. High level of integrity and dependability with a strong sense of urgency. Exercise sound judgment, decisiveness, and creativity in various situations. Strong communication, both oral and written, and negotiation skills. Demonstrate a collaborative and flexible style and ability to work under time pressures. Operation of standard office equipment. Required Qualifications: MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. High School diploma or GED required. Successful candidates will have three (3) years customer service experience reflecting a progression of responsibilities. Utility billing experience, debt collection experience, SunGard NaviLine software knowledge, and some college preferred. Must be able to pass a background check and drug screen. Selected applicants will be tested on the following: data entry skills, cash handling skills, and logical thinking patterns as related to billing and collection scenarios. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/28/2024 5:00 PM Central
Description Under general supervision, the purpose of the position is to perform installation, repair and maintenance work in the construction and maintenance of the City’s wastewater treatment, collection, and reuse facilities. Employees in this classification function at the entry level, and are accountable for ensuring the efficient and effective operation of wastewater facilities and equipment and gain abilities and skill primarily through on-the-job training. Employee works and confers with the Utility Maintenance Supervisor or higher level Technician on unusual or highly complex operational repairs or construction projects. Duties Other duties may be assigned. Assists work crews in installation, repair and maintenance of distribution and/or collection lines to include the operation of various pieces of mechanical equipment. Performs inspection of facilities and equipment to identify and repair existing or potential problems; informs supervisor and Chief Wastewater System Operator of breakdown or obstruction. Performs preventive maintenance as directed by the Utilities Maintenance Supervisor. Performs routine repairs, replacement tasks and construction projects to wastewater treatment, collection, and reuse facilities and equipment. Performs trades work, e.g., masonry, carpentry, electrical, welding; threads, cuts, fits and replaces pipes and plumbing infrastructure. Performs various custodial and maintenance duties in and around wastewater facilities, e.g., litter collecting, mowing, tree trimming, fertilizing, placing sod, raking, planting and painting. Operates a variety of hand and power tools for both electrical and mechanical repairs, e.g., air wrenches, air hammer, chisel, shovel, rodder. Assists in the development and integration of Utility Division policies and procedures for operational enhancement. Cleans, inspects and maintains lift stations and wastewater facilities and equipment, e.g., removes grease; lubricates motors and equipment, replaces packing in pumps and valves, replaces wiring and bearings in motors and pumps. Develops lists of materials required, identifies suppliers, orders and receives materials under the direction of the supervisor. Employee is subject to 24-hour on-call emergency availability and complies with Departmental on-call policies and procedures. Assists with emergency preparedness and evacuation activities as directed. Required Education, Experience, License, Registration, and Certification Qualifications High school diploma or GED; Vocational training/certification with major coursework in electrical, mechanical and/or pluming; supplemented by one (1) year responsible experience in the skilled labor of Utilities maintenance and repair; or an equivalent combination of education, training, and experience. Must possess a valid Class “B” Florida Commercial Driver's License or the ability to acquire the license within six (6) months from the date of hire. MUST possess a Class “C” Wastewater Collections System Certificate issued by the Florida Water and Pollution Control Operators Association or a wastewater collections system certificate issued by California State University, Sacramento within eighteen months of appointment. Supplemental or Additional Information To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of maintenance and repair techniques for assigned facilities, vehicles and equipment. Knowledge and practice of occupational safety rules and practices. Ability to perform strenuous work in all weather conditions. Ability to perform electrical, welding and other repair and maintenance of assigned facilities and equipment. Ability to work effectively with other employees and the public. Skill in the use of power and manual tools and equipment required for repairs, maintenance and testing. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in confined spaces. Benefits for full-time employeesinclude: Health insurance and subsidy for family and spouse coverage Dental insurance Life Insurance Accidental Death & Dismembermentinsurance Retirement plan 457 Deferred compensation plan Retirement Health Savings Plan Roth IRA Vacation, medical and personal leave Blood donation leave program 10paid holidays Beach parking sticker at resident rate Reimbursementof co-pays for annual physical and cancer screenings Paid Family Membership to SanibelRecreation Center Unlimited Sanibel Causeway transponder Cape Coral bridges transponder, if applicable
Mar 08, 2024
Full Time
Description Under general supervision, the purpose of the position is to perform installation, repair and maintenance work in the construction and maintenance of the City’s wastewater treatment, collection, and reuse facilities. Employees in this classification function at the entry level, and are accountable for ensuring the efficient and effective operation of wastewater facilities and equipment and gain abilities and skill primarily through on-the-job training. Employee works and confers with the Utility Maintenance Supervisor or higher level Technician on unusual or highly complex operational repairs or construction projects. Duties Other duties may be assigned. Assists work crews in installation, repair and maintenance of distribution and/or collection lines to include the operation of various pieces of mechanical equipment. Performs inspection of facilities and equipment to identify and repair existing or potential problems; informs supervisor and Chief Wastewater System Operator of breakdown or obstruction. Performs preventive maintenance as directed by the Utilities Maintenance Supervisor. Performs routine repairs, replacement tasks and construction projects to wastewater treatment, collection, and reuse facilities and equipment. Performs trades work, e.g., masonry, carpentry, electrical, welding; threads, cuts, fits and replaces pipes and plumbing infrastructure. Performs various custodial and maintenance duties in and around wastewater facilities, e.g., litter collecting, mowing, tree trimming, fertilizing, placing sod, raking, planting and painting. Operates a variety of hand and power tools for both electrical and mechanical repairs, e.g., air wrenches, air hammer, chisel, shovel, rodder. Assists in the development and integration of Utility Division policies and procedures for operational enhancement. Cleans, inspects and maintains lift stations and wastewater facilities and equipment, e.g., removes grease; lubricates motors and equipment, replaces packing in pumps and valves, replaces wiring and bearings in motors and pumps. Develops lists of materials required, identifies suppliers, orders and receives materials under the direction of the supervisor. Employee is subject to 24-hour on-call emergency availability and complies with Departmental on-call policies and procedures. Assists with emergency preparedness and evacuation activities as directed. Required Education, Experience, License, Registration, and Certification Qualifications High school diploma or GED; Vocational training/certification with major coursework in electrical, mechanical and/or pluming; supplemented by one (1) year responsible experience in the skilled labor of Utilities maintenance and repair; or an equivalent combination of education, training, and experience. Must possess a valid Class “B” Florida Commercial Driver's License or the ability to acquire the license within six (6) months from the date of hire. MUST possess a Class “C” Wastewater Collections System Certificate issued by the Florida Water and Pollution Control Operators Association or a wastewater collections system certificate issued by California State University, Sacramento within eighteen months of appointment. Supplemental or Additional Information To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of maintenance and repair techniques for assigned facilities, vehicles and equipment. Knowledge and practice of occupational safety rules and practices. Ability to perform strenuous work in all weather conditions. Ability to perform electrical, welding and other repair and maintenance of assigned facilities and equipment. Ability to work effectively with other employees and the public. Skill in the use of power and manual tools and equipment required for repairs, maintenance and testing. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in confined spaces. Benefits for full-time employeesinclude: Health insurance and subsidy for family and spouse coverage Dental insurance Life Insurance Accidental Death & Dismembermentinsurance Retirement plan 457 Deferred compensation plan Retirement Health Savings Plan Roth IRA Vacation, medical and personal leave Blood donation leave program 10paid holidays Beach parking sticker at resident rate Reimbursementof co-pays for annual physical and cancer screenings Paid Family Membership to SanibelRecreation Center Unlimited Sanibel Causeway transponder Cape Coral bridges transponder, if applicable
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
Mar 08, 2024
Full Time
Description This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. DESCRIPTION: Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. Typical Duties Duties may include, but are not limited to, the following: Under general supervision: • Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment • Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities • Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD • Performs scaling and dimensioning to verify the accuracy of maps and plans • Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations • Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation • Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel • Operates a computer and standard office plotting/copying equipment • Conducts records research including job files, property ownership, easement and right-of-way records • Maintains records of equipment databases, log books, and map inventories • Operates passenger vehicles requiring Class C driver's license • Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Qualifications: • Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and • One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD). Desirable Qualifications: • One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS). • Completion of courses in GIS and AUTOCAD. Possible Substitutions: • Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS • Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements. • Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of : • General principles of algebra, geometry, trigonometry, and mechanical drawing • Principles and practices of engineering drafting and basic graphic design • Standard personal computer hardware and software, including word processing, spreadsheet, and database programs • Document control, retrieval, and filing systems Ability to : • Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools • Select and use appropriate drafting, and duplicating equipment and materials • Read, interpret and apply engineering terminology and symbols • Retrieve, file, and code drawings and diagrams and prepare brief reports • Maintain organized and complete records • Utilize ESRI Geographic Information Systems (GIS) • Utilize AutoDesk AutoCAD software applications • Communicate effectively, both orally and in writing • Understand and comprehend oral and written directions and instructions • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Establish and maintain effective working relationships with those contacted in the course of work, including the general public • Work in a team based environment and achieve common goals • Deal tactfully and courteously with others • Walk, sit, or stand for extended periods of time • Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Los Angeles Metro
Los Angeles, California, United States
TO BE ELIGIBLE TO BE CONSIDERED, YOUR ASSIGNMENT MUST REPORT UNDER THE PROGRAM MANAGEMENT OFFICE Job Summary Plans the multi-disciplined and complex work associated with those utility construction activities involving public agencies, public/private utilities, and other third parties, by facilitating and expediting approval of permits and plans to keep construction projects on schedule. Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Engineering, Construction Project Management, or a related field Experience Three years of relevant experience as a Third Party Administrator; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience with organizing and attending contractor meetings and preparing meeting minutes and monitoring elements on tracking sheets Experience working with city municipal departments to ensure variances and permits are obtained for applicable work Experience coordinating with utility owners for new services and relocations Example of Duties Manages utility work for any Metro construction project and helps expedite permits and construction plans approval Reviews the execution of work by third parties, including large utility rearrangement projects Oversees the project staff in representing Metro in relations with public agencies, railroads, and utilities, especially in the resolution of conflicts during construction; organizes meetings with third parties Develops Master Cooperative Agreements, California Public Utilities Commission (CPUC) applications, and work orders, and oversees those produced by staff, including the identification of items for cost recovery, betterments, and credits Assists management in the establishment of long-range third-party goals, budgets, and schedules Oversees the acquisition of properties as directed by the Project Manager Manages the Project Change Control Board Status Reports, noting cost recovery items Produces reports, budgets, feasibility studies, schedules, and economic analyses that apply to project utility service requirements, rearrangements, and permitting; manages the work schedule for utility relocations Manages the budget for utility work and city agency support Initiates audits of work by third parties for compliance with quality, schedule, and cost limits; negotiates changes to agreements to minimize delays to prime work Coordinates the production of permits for contractors′ operations Facilitates cooperation and resolves conflicts between project contractors and third parties, including encroachments, noise control, and traffic impacts Coordinates staff in response to emergency conditions involving third parties, and assists in developing claim strategies for addressing damage assessment Provides technical expertise for responses to Requests for Information (RFIs) and Requests for Comments (RFCs) which pertain to third parties, as well as the review of all change notices prior to Metro Board action Advises Metro of third-party interests during pre-bid, pre-construction, progress, as-built review, and final inspection meetings Executes the close-out actions for completion of project contract activities, including the execution of proper certification for the release of work Maintains project files and records necessary for support documentation, including cost, schedule, scope, quality, and permit records, with the support of computer systems Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Principles and practices of Civil, Utility, Traffic, Corrosion Control, and Environmental Engineering, including railroad and utility safety regulations Design, construction, scheduling, and budgeting of utility work State and federal regulations regarding railroad operations, including CPUC procedures and requirements Principles and practices of contract administration and cost accounting Principles and practices of construction project management Real estate laws and practices regarding the acquisition and use of public and private properties Methods and practices of creating cooperative work relationships and representing third-party interests Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Managing utility construction and relocation activities performed by third parties Organizing meetings with staff, city agencies, and utility companies to more effectively coordinate projects Forecasting, developing, and negotiating scope and budget for third party activities Analyzing situations, identifying problems, and recommending solutions Exercising sound judgment and creativity in making decisions Communicating effectively both orally and in writing to a wide range of technical, professional, and construction-oriented groups and individuals Negotiating specific work details, schedules, and budgets for third party annual workplans Resolving conflicting work issues between third parties and contractors Reading and understanding construction plans Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Compile, analyze, and interpret complex data, with the use of computer equipment Determine strategies to complete utility work on or before scheduled date due Prepare reports on third party activities, identifying cost and schedule savings Think and act independently Lead crisis mitigation through the application of analysis, experience, and team input Understand, interpret, and apply laws, rules, regulations, policies, standards, procedures, contracts, budgets, schedules, and labor/management agreements Represent Metro before the public, city agencies, and third parties on technical, business, professional, and civic issues Oversee, train, and motivate assigned staff in the execution of planning, design, and construction Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Type and use a keyboard and mouse to perform necessary computer-based functions Standing Walking (distance 5' to 100') Communicating through speech in the English language required Good distance vision and/or depth perception to judge distances Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.) (TS) Additional Information Number of Openings: 1 Salary Range: $78,874 - $98,592 - $118,290 Requisition ID: 220452 Posting Date: Sep 6, 2022 Posting End Date - External: Feb 6, 2024 Selection Procedure: Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities. Application Procedure: Candidates can complete their Employment Applications on their mobile device or computer. Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 11:59 p.m. on the posting end date. Metro is an Equal Employment Opportunity (EEO) employer, committed to maintaining an environment that values diversity and where its employees and applicants are free from discrimination, harassment and retaliation. Decisions affecting all LACMTA employment practices are made without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, ancestry, medical condition, marital status, sexual orientation, gender identity, gender expression, military and veteran status, genetic information or any other basis protected by federal or state statutes. Closing Date/Time: Feb 6, 2024
Apr 03, 2024
TO BE ELIGIBLE TO BE CONSIDERED, YOUR ASSIGNMENT MUST REPORT UNDER THE PROGRAM MANAGEMENT OFFICE Job Summary Plans the multi-disciplined and complex work associated with those utility construction activities involving public agencies, public/private utilities, and other third parties, by facilitating and expediting approval of permits and plans to keep construction projects on schedule. Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Engineering, Construction Project Management, or a related field Experience Three years of relevant experience as a Third Party Administrator; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience with organizing and attending contractor meetings and preparing meeting minutes and monitoring elements on tracking sheets Experience working with city municipal departments to ensure variances and permits are obtained for applicable work Experience coordinating with utility owners for new services and relocations Example of Duties Manages utility work for any Metro construction project and helps expedite permits and construction plans approval Reviews the execution of work by third parties, including large utility rearrangement projects Oversees the project staff in representing Metro in relations with public agencies, railroads, and utilities, especially in the resolution of conflicts during construction; organizes meetings with third parties Develops Master Cooperative Agreements, California Public Utilities Commission (CPUC) applications, and work orders, and oversees those produced by staff, including the identification of items for cost recovery, betterments, and credits Assists management in the establishment of long-range third-party goals, budgets, and schedules Oversees the acquisition of properties as directed by the Project Manager Manages the Project Change Control Board Status Reports, noting cost recovery items Produces reports, budgets, feasibility studies, schedules, and economic analyses that apply to project utility service requirements, rearrangements, and permitting; manages the work schedule for utility relocations Manages the budget for utility work and city agency support Initiates audits of work by third parties for compliance with quality, schedule, and cost limits; negotiates changes to agreements to minimize delays to prime work Coordinates the production of permits for contractors′ operations Facilitates cooperation and resolves conflicts between project contractors and third parties, including encroachments, noise control, and traffic impacts Coordinates staff in response to emergency conditions involving third parties, and assists in developing claim strategies for addressing damage assessment Provides technical expertise for responses to Requests for Information (RFIs) and Requests for Comments (RFCs) which pertain to third parties, as well as the review of all change notices prior to Metro Board action Advises Metro of third-party interests during pre-bid, pre-construction, progress, as-built review, and final inspection meetings Executes the close-out actions for completion of project contract activities, including the execution of proper certification for the release of work Maintains project files and records necessary for support documentation, including cost, schedule, scope, quality, and permit records, with the support of computer systems Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Principles and practices of Civil, Utility, Traffic, Corrosion Control, and Environmental Engineering, including railroad and utility safety regulations Design, construction, scheduling, and budgeting of utility work State and federal regulations regarding railroad operations, including CPUC procedures and requirements Principles and practices of contract administration and cost accounting Principles and practices of construction project management Real estate laws and practices regarding the acquisition and use of public and private properties Methods and practices of creating cooperative work relationships and representing third-party interests Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Managing utility construction and relocation activities performed by third parties Organizing meetings with staff, city agencies, and utility companies to more effectively coordinate projects Forecasting, developing, and negotiating scope and budget for third party activities Analyzing situations, identifying problems, and recommending solutions Exercising sound judgment and creativity in making decisions Communicating effectively both orally and in writing to a wide range of technical, professional, and construction-oriented groups and individuals Negotiating specific work details, schedules, and budgets for third party annual workplans Resolving conflicting work issues between third parties and contractors Reading and understanding construction plans Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Compile, analyze, and interpret complex data, with the use of computer equipment Determine strategies to complete utility work on or before scheduled date due Prepare reports on third party activities, identifying cost and schedule savings Think and act independently Lead crisis mitigation through the application of analysis, experience, and team input Understand, interpret, and apply laws, rules, regulations, policies, standards, procedures, contracts, budgets, schedules, and labor/management agreements Represent Metro before the public, city agencies, and third parties on technical, business, professional, and civic issues Oversee, train, and motivate assigned staff in the execution of planning, design, and construction Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Type and use a keyboard and mouse to perform necessary computer-based functions Standing Walking (distance 5' to 100') Communicating through speech in the English language required Good distance vision and/or depth perception to judge distances Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.) (TS) Additional Information Number of Openings: 1 Salary Range: $78,874 - $98,592 - $118,290 Requisition ID: 220452 Posting Date: Sep 6, 2022 Posting End Date - External: Feb 6, 2024 Selection Procedure: Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities. Application Procedure: Candidates can complete their Employment Applications on their mobile device or computer. Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 11:59 p.m. on the posting end date. Metro is an Equal Employment Opportunity (EEO) employer, committed to maintaining an environment that values diversity and where its employees and applicants are free from discrimination, harassment and retaliation. Decisions affecting all LACMTA employment practices are made without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, ancestry, medical condition, marital status, sexual orientation, gender identity, gender expression, military and veteran status, genetic information or any other basis protected by federal or state statutes. Closing Date/Time: Feb 6, 2024
Los Angeles Metro
Los Angeles, California, United States
TO BE ELIGIBLE TO BE CONSIDERED, YOUR ASSIGNMENT MUST REPORT UNDER THE PROGRAM MANAGEMENT OFFICE Job Summary Manages staff and engages in the multi-disciplined and complex work associated with those utility construction activities/projects involving public agencies, public/private utilities, and other third parties; provides an interface between Metro′s contractors and third parties; and provides forecast reports and budget controls for all third parties to help keep construction projects within budget and on schedule. Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's degree in Engineering, Construction Project Management, or a related field Experience Six years of relevant experience or three years of relevant supervisory-level experience performing third party administration work in the areas of construction and design coordination Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience reviewing meeting minutes and general third-party administrative functions performed by staff Experience in working with utility owners to ensure utility relocations are appropriately moving forward and to ensure all conflicts are resolved. Example of Duties Leads Metro′s Third Party Coordination efforts with various government agencies and utilities; ensures cooperation between the various parties Coordinates the preparation of engineering plans, drawings, specifications, procedures, and schedules necessary for design/build work for utility rearrangement and restoration Interacts with design and construction management consultants, other agencies, and utilities in order to bring early resolution of conflicts throughout the construction and design process Leads staff in advising Metro of third-party interests during pre-bid, pre-construction, progress, as-built review, and final inspection meetings Leads staff in the execution of close-out actions for completion of project contract activities, including the execution of proper certification for the release of work Provides 24 hour on-call status for response to emergency conditions involving utility services or use of public right-of-way at Metro projects and assists in developing claim strategies for minimizing damage assessment Analyzes data, specifications, and drawings, making necessary changes or recommendations where appropriate Reviews and approves all change notices involving agencies/utilities facilities, including betterments and cost recovery Coordinates the design/build as-built documents with third parties and makes necessary changes to promote agency and/or utility closeout and acceptance Works with the design/build contractor to present all as-built documents to third-party agencies and utilities, resolves discrepancies, and works toward final acceptance Reviews and approves third-party invoices Coordinates power locations and installations for design/build contracts regarding street and traffic signals with the appropriate power utility, Bureau of Street Lighting, and Department of Transportation Coordinates the preparation of plot maps and associated legal descriptions for the dedication of Metro property that is being turned over to a city or county for street dedications Coordinates the preparation of plot maps and legal descriptions for the vacation of existing city or county streets within the alignment of the projects; initiates the vacation application to the Bureau of Engineering, appears at city hearings, and finalizes the vacation requirements to validate the vacation Coordinates the preparation of all legal documents and third-party acceptance for third-party easements within Metro properties Supervises the scope definition for each third-party work effort and negotiates budget and schedule Supervises the project staff in representing Metro in relations with public agencies, railroads, and utilities, especially in the resolution of conflicts during construction Supervises staff in the establishment of long-range third-party goals, budgets, and schedules Supervises the acquisition of properties as directed by the Project Manager Manages the development of Master Cooperative Agreements, California Public Utilities Commission (CPUC) applications, and work orders by staff, including the identification of items for cost recovery, betterments, and credits Manages the Project Change Control Board Status Reports, noting cost recovery items Directs the production of reports, budgets, feasibility studies, schedules, and economic analyses that apply to project utility service requirements, rearrangements, and permitting Oversees the initiation of audits of work by third parties for compliance with quality, schedule, and cost limits; negotiates changes to agreements to minimize delays to prime work Supervises the coordination of the production of permits for contractors′ operations Coordinates staff in response to emergency conditions involving third parties, and assists in developing claim strategies for addressing damage assessment Leads staff in providing technical expertise for responses to Requests for Information (RFIs) and Requests for Comments (RFCs) which pertain to third parties, as well as the review of all change notices prior to Metro Board action Directs staff in maintaining files and records necessary for support documentation, including cost, schedule, scope, quality, and permit records, with the support of computer systems Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Principles and practices of Civil, Utility, Traffic Control, Corrosion Control, and Environmental Engineering, including railroad and utility safety regulations State and federal regulations regarding railroad operations, including CPUC procedures and requirements Principles and practices of construction project management Principles and practices of contract administration, budgeting, and cost accounting Legal language used for agreements between agencies Real estate laws and practices regarding the acquisition and use of public and private properties Methods and practices of creating cooperative work relationships and representing third-party interests Modern management theory Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Managing construction activities performed by third parties Negotiating specific work details, schedules, and budgets for third party workplans and amongst multiple individuals Reading, understanding, and interpreting construction and engineering plans and drawings Creating and enforcing schedules Resolving conflicting work issues between third parties and contractors Project management Determining strategies to achieve goals and objectives Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively both orally and in writing to a wide range of technical, professional, and construction-oriented groups and individuals Utilizing financial information system (FIS) Supervising, training, and motivating assigned staff in the execution of planning, design, and construction Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Maintain scope of work in contract with third parties Forecast, develop, and negotiate scope and budget for third party activities Lead crisis mitigation through the application of analysis, experience, and team input Understand, interpret, and apply laws, rules, regulations, policies, standards, procedures, contracts, budgets, schedules, and labor/management agreements Prepare reports on third party activities, identifying cost and schedule savings Represent Metro and speak before the public on technical, business, professional, and civic issues Compile, analyze, and interpret complex data, with the use of computer equipment Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Extensive safety training and/or use of protective devices and personal protective gear Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Standing Communicating through speech in the English language required Good distance vision and/or depth perception to judge distances Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.) (TS) Additional Information Number of Openings: 1 Salary Range: $94,494 - $118,102 - $141,752 Requisition ID: 220451 Posting Date: Sep 6, 2022 Posting End Date - External: Feb 6, 2024 Selection Procedure: Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities. Application Procedure: Candidates can complete their Employment Applications on their mobile device or computer. Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 11:59 p.m. on the posting end date. Metro is an Equal Employment Opportunity (EEO) employer, committed to maintaining an environment that values diversity and where its employees and applicants are free from discrimination, harassment and retaliation. Decisions affecting all LACMTA employment practices are made without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, ancestry, medical condition, marital status, sexual orientation, gender identity, gender expression, military and veteran status, genetic information or any other basis protected by federal or state statutes. Closing Date/Time: Feb 6, 2024
Apr 03, 2024
TO BE ELIGIBLE TO BE CONSIDERED, YOUR ASSIGNMENT MUST REPORT UNDER THE PROGRAM MANAGEMENT OFFICE Job Summary Manages staff and engages in the multi-disciplined and complex work associated with those utility construction activities/projects involving public agencies, public/private utilities, and other third parties; provides an interface between Metro′s contractors and third parties; and provides forecast reports and budget controls for all third parties to help keep construction projects within budget and on schedule. Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's degree in Engineering, Construction Project Management, or a related field Experience Six years of relevant experience or three years of relevant supervisory-level experience performing third party administration work in the areas of construction and design coordination Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience reviewing meeting minutes and general third-party administrative functions performed by staff Experience in working with utility owners to ensure utility relocations are appropriately moving forward and to ensure all conflicts are resolved. Example of Duties Leads Metro′s Third Party Coordination efforts with various government agencies and utilities; ensures cooperation between the various parties Coordinates the preparation of engineering plans, drawings, specifications, procedures, and schedules necessary for design/build work for utility rearrangement and restoration Interacts with design and construction management consultants, other agencies, and utilities in order to bring early resolution of conflicts throughout the construction and design process Leads staff in advising Metro of third-party interests during pre-bid, pre-construction, progress, as-built review, and final inspection meetings Leads staff in the execution of close-out actions for completion of project contract activities, including the execution of proper certification for the release of work Provides 24 hour on-call status for response to emergency conditions involving utility services or use of public right-of-way at Metro projects and assists in developing claim strategies for minimizing damage assessment Analyzes data, specifications, and drawings, making necessary changes or recommendations where appropriate Reviews and approves all change notices involving agencies/utilities facilities, including betterments and cost recovery Coordinates the design/build as-built documents with third parties and makes necessary changes to promote agency and/or utility closeout and acceptance Works with the design/build contractor to present all as-built documents to third-party agencies and utilities, resolves discrepancies, and works toward final acceptance Reviews and approves third-party invoices Coordinates power locations and installations for design/build contracts regarding street and traffic signals with the appropriate power utility, Bureau of Street Lighting, and Department of Transportation Coordinates the preparation of plot maps and associated legal descriptions for the dedication of Metro property that is being turned over to a city or county for street dedications Coordinates the preparation of plot maps and legal descriptions for the vacation of existing city or county streets within the alignment of the projects; initiates the vacation application to the Bureau of Engineering, appears at city hearings, and finalizes the vacation requirements to validate the vacation Coordinates the preparation of all legal documents and third-party acceptance for third-party easements within Metro properties Supervises the scope definition for each third-party work effort and negotiates budget and schedule Supervises the project staff in representing Metro in relations with public agencies, railroads, and utilities, especially in the resolution of conflicts during construction Supervises staff in the establishment of long-range third-party goals, budgets, and schedules Supervises the acquisition of properties as directed by the Project Manager Manages the development of Master Cooperative Agreements, California Public Utilities Commission (CPUC) applications, and work orders by staff, including the identification of items for cost recovery, betterments, and credits Manages the Project Change Control Board Status Reports, noting cost recovery items Directs the production of reports, budgets, feasibility studies, schedules, and economic analyses that apply to project utility service requirements, rearrangements, and permitting Oversees the initiation of audits of work by third parties for compliance with quality, schedule, and cost limits; negotiates changes to agreements to minimize delays to prime work Supervises the coordination of the production of permits for contractors′ operations Coordinates staff in response to emergency conditions involving third parties, and assists in developing claim strategies for addressing damage assessment Leads staff in providing technical expertise for responses to Requests for Information (RFIs) and Requests for Comments (RFCs) which pertain to third parties, as well as the review of all change notices prior to Metro Board action Directs staff in maintaining files and records necessary for support documentation, including cost, schedule, scope, quality, and permit records, with the support of computer systems Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Principles and practices of Civil, Utility, Traffic Control, Corrosion Control, and Environmental Engineering, including railroad and utility safety regulations State and federal regulations regarding railroad operations, including CPUC procedures and requirements Principles and practices of construction project management Principles and practices of contract administration, budgeting, and cost accounting Legal language used for agreements between agencies Real estate laws and practices regarding the acquisition and use of public and private properties Methods and practices of creating cooperative work relationships and representing third-party interests Modern management theory Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Managing construction activities performed by third parties Negotiating specific work details, schedules, and budgets for third party workplans and amongst multiple individuals Reading, understanding, and interpreting construction and engineering plans and drawings Creating and enforcing schedules Resolving conflicting work issues between third parties and contractors Project management Determining strategies to achieve goals and objectives Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively both orally and in writing to a wide range of technical, professional, and construction-oriented groups and individuals Utilizing financial information system (FIS) Supervising, training, and motivating assigned staff in the execution of planning, design, and construction Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Maintain scope of work in contract with third parties Forecast, develop, and negotiate scope and budget for third party activities Lead crisis mitigation through the application of analysis, experience, and team input Understand, interpret, and apply laws, rules, regulations, policies, standards, procedures, contracts, budgets, schedules, and labor/management agreements Prepare reports on third party activities, identifying cost and schedule savings Represent Metro and speak before the public on technical, business, professional, and civic issues Compile, analyze, and interpret complex data, with the use of computer equipment Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Extensive safety training and/or use of protective devices and personal protective gear Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Standing Communicating through speech in the English language required Good distance vision and/or depth perception to judge distances Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.) (TS) Additional Information Number of Openings: 1 Salary Range: $94,494 - $118,102 - $141,752 Requisition ID: 220451 Posting Date: Sep 6, 2022 Posting End Date - External: Feb 6, 2024 Selection Procedure: Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities. Application Procedure: Candidates can complete their Employment Applications on their mobile device or computer. Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 11:59 p.m. on the posting end date. Metro is an Equal Employment Opportunity (EEO) employer, committed to maintaining an environment that values diversity and where its employees and applicants are free from discrimination, harassment and retaliation. Decisions affecting all LACMTA employment practices are made without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, ancestry, medical condition, marital status, sexual orientation, gender identity, gender expression, military and veteran status, genetic information or any other basis protected by federal or state statutes. Closing Date/Time: Feb 6, 2024
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN CIVIL ENGINEER ENGINEERING DEPARTMENT $73,902.00 - $103,459.00/ANNUALLY POSITION IS FLSA EXEMPT TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 8 AM to 5PM Learn more about our Benefits & Wellness Incentives . POSITION OPEN UNTIL FILLED Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Under general supervision, applies professional engineering knowledge and skills to a variety of engineering projects and work assignments. Work is performed under the supervision and guidance of a registered engineer, who instructs in practices of project management, engineering methodologies, and engineering principles. The Civil Engineer classification is the entry-level class within the professional engineering career ladder. Assignments provide opportunity for the application of independent judgement and initiative in the design, management and review of projects. Performs related duties as required. SUPERVISION RECEIVED Work is performed independently under the guidance and direction of the City Engineer and/or Assistant City Engineer who reviews work through meetings, conferences, inspections and the evaluation of overall results achieved. SUPERVISION EXERCISED No supervision of personnel exercised. May oversee the work performed by technical or paraprofessional Engineering staff. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a Bachelor’s degree in civil engineering or closely related field required; and Some (6 months - 1 year) civil engineering experienced preferred; or Any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Certification as an Engineer-in-Training (EIT) or ability to pass EIT/FE exam within 6 months of hire preferred. Must possess a valid Arizona State driver’s license or have the ability to obtain one prior to employment. Must be physically capable of moving about on construction work sites and under adverse field conditions. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Designs, drafts, and prepares engineering plans and specifications, related to public works improvements for water, sanitary sewer, drainage, streets, parks & recreation facilities, etc., Reviews a variety of plans, such as water, sewer, paving, grading and drainage, site plans, preliminary plats and final plats as well as water, sewer, drainage and transportation reports; ensures compliance with requirements, governing uniform guidelines and industry standard practice. Interprets, applies and enforces the provisions of the City standards, policies and codes along with all other applicable federal, state and local codes, laws rules, specifications, standards and procedures. Oversees projects for the design and construction of the City’s capital projects and serves as a City representative on these projects. Inspects, monitors, and evaluates work-related information to determine compliance with prescribed operating and safety standards. May plan, organize, and direct the activities of technical or paraprofessional staff. May supervise and evaluate the work of staff, which may include: drafting, design calculations, technical reports, customer contacts, and fieldwork requests. Resolves procedural, operational, and other work-related problems that are design-related by discussing the problem and finding alternatives. Conducts research and analyzes service and operation data, design standards, and regulations in order to perform assigned duties. Performs mathematical calculations, statistical computations, and financial and/or cost analyses. Prepares cost estimates for specific projects and assists in preparing the division budget. Estimates labor and material costs from blueprints. Enters data or information into a personal computer in order to prepare reports, perform calculations, and prepare drawings. Comprehends and makes inferences from written material such as memos, letters, plans, specifications, and standards to perform duties. Prepares letters, memos, specifications, and reports with clearly-organized thoughts and using the proper sentence structure, punctuation, and grammar to communicate technical and controversial issues. Understands and/or interprets blueprints, schematic drawings, layouts, and other visual aids such as redesigning or models to perform design and design review. Communicates with the general public, other City, state, and federal employees, vendors, management, consultants, contractors, and public officials in order to perform assigned work. Learns job-related material through on-the-job training, and in a classroom setting regarding design of a particular project, or new regulations regarding design. Researches and stays current in Civil Engineering industry best practices and information technology trends. Recognizes the need for change and makes recommendations to City Engineer on new or revised programs and technology systems that support the department’s goals and can add sustainable value. Operates a City vehicle requiring a standard Arizona Driver's License to perform field reviews of projects as well as to meet with outside agencies and utility companies. Operates a variety of standard office equipment. Provides excellent customer service to both internal and external contacts. Responds to inquiries and complaints and makes necessary arrangements to resolve any problems as needed. Maintains regular attendance and punctuality. Maintains confidentiality of work-related information. Works in a safe manner and reports unsafe activity and conditions. This position is subject to emergency recall during non-working hours due to staff shortage, to interact with staff on various shifts and/or operational needs. Performs related work as required. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE Knowledge of public works design, standards, materials, and construction applicable to a municipal setting; The principles and practices of civil engineering and the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, pump stations, water storage tank sites, and public street improvements; Federal, state, and local regulations and codes, and the engineering standards pertaining to the design of the projects assigned; and symbols and terminology used in engineering drawings. Knowledge of applicable City policies, laws and regulations affecting Department activities; Personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Preparing accurate plans and specifications, cost estimates, Requests for Proposals, and engineering reports; Use and care of surveying instruments and equipment, and computer-aided design equipment including GPS, AutoCAD Civil 3d and related software;Reading, interpreting and applying project plans, maps, diagrams, legal descriptions, and technical specifications; Operating a personal computer utilizing standard and specialized software, including GIS, GPS, and other specialized engineering and general office software applications; Working in a team environment; Providing customer service; Communication, interpersonal skills as applied to interaction with City officials, coworkers, supervisor, consultants, contractors, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff. ABILITIES Ability to determine, upon receipt of a design project, the approach to be taken for completion, including elements assigned to subordinate personnel; Direct the research and compilation of data necessary for the fulfillment of design objectives; Coordinate related work flow, both within the City and with outside agencies; Supervise an engineering design team by assigning work, selecting work methods, answering questions, and reviewing design and other work performed by paraprofessional/technical team members for compliance to instructions given and conformity to sound engineering principles; Assist team members in the resolution of design problems; Review construction plans by checking for such factors as proper sewer and water line slopes, sizes, and depths to ensure adequate flows and capacities; and standard civil engineering practices for sewer line design and correct manhole spacing and location of cleanouts; Review construction plans by checking for such factors as proper street and right-of way widths; Alignment and grades of curbs, gutters, and pavement sections; and compatibility with existing improvements within the adjacent areas already developed; Coordinate the design of City projects with consulting engineers; Review outside design work for aspects identical or similar to those of work performed in-house; Provide general engineering advice to other City divisions and to the general public; Prepare oral and written reports of a technical nature; Establish and maintain effective working relationships with City officials, other professionals, contractors, coworkers, and the general public; Determine adherence to civil specifications on a variety of construction jobs and communicate effectively and persuasively with contractors, consultants, and developers in securing compliance with specifications, plans, and ordinances; Apply fractions, percentages, ratios and proportions, mensuration, logarithms, algebra, geometric constructions, and the essentials of trigonometry; Work quickly and accurately under pressure to meet deadlines for project completion or issuing an addendum; Write project special conditions and construction notes precisely so there is little possibility of misinterpretation by contractors; Read and interpret construction drawings; Compute quantities and make cost estimates; and conduct engineering research work. Communicate in a clear, organized and non-technical manner; Effectively deliver presentations to a variety of groups and in public settings; Make complex engineering computations and drawings quickly and accurately; Perform higher level mathematical calculations such as calculus, algebra, and trigonometry using a calculator/computer; Review or check the work product of others for conformance with standards; Follow and maintain safety standards and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Use equipment and tools properly and safely; Perform in adverse weather conditions; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Job Summary CITY OF KINGMAN CIVIL ENGINEER ENGINEERING DEPARTMENT $73,902.00 - $103,459.00/ANNUALLY POSITION IS FLSA EXEMPT TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 8 AM to 5PM Learn more about our Benefits & Wellness Incentives . POSITION OPEN UNTIL FILLED Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Under general supervision, applies professional engineering knowledge and skills to a variety of engineering projects and work assignments. Work is performed under the supervision and guidance of a registered engineer, who instructs in practices of project management, engineering methodologies, and engineering principles. The Civil Engineer classification is the entry-level class within the professional engineering career ladder. Assignments provide opportunity for the application of independent judgement and initiative in the design, management and review of projects. Performs related duties as required. SUPERVISION RECEIVED Work is performed independently under the guidance and direction of the City Engineer and/or Assistant City Engineer who reviews work through meetings, conferences, inspections and the evaluation of overall results achieved. SUPERVISION EXERCISED No supervision of personnel exercised. May oversee the work performed by technical or paraprofessional Engineering staff. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a Bachelor’s degree in civil engineering or closely related field required; and Some (6 months - 1 year) civil engineering experienced preferred; or Any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Certification as an Engineer-in-Training (EIT) or ability to pass EIT/FE exam within 6 months of hire preferred. Must possess a valid Arizona State driver’s license or have the ability to obtain one prior to employment. Must be physically capable of moving about on construction work sites and under adverse field conditions. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Designs, drafts, and prepares engineering plans and specifications, related to public works improvements for water, sanitary sewer, drainage, streets, parks & recreation facilities, etc., Reviews a variety of plans, such as water, sewer, paving, grading and drainage, site plans, preliminary plats and final plats as well as water, sewer, drainage and transportation reports; ensures compliance with requirements, governing uniform guidelines and industry standard practice. Interprets, applies and enforces the provisions of the City standards, policies and codes along with all other applicable federal, state and local codes, laws rules, specifications, standards and procedures. Oversees projects for the design and construction of the City’s capital projects and serves as a City representative on these projects. Inspects, monitors, and evaluates work-related information to determine compliance with prescribed operating and safety standards. May plan, organize, and direct the activities of technical or paraprofessional staff. May supervise and evaluate the work of staff, which may include: drafting, design calculations, technical reports, customer contacts, and fieldwork requests. Resolves procedural, operational, and other work-related problems that are design-related by discussing the problem and finding alternatives. Conducts research and analyzes service and operation data, design standards, and regulations in order to perform assigned duties. Performs mathematical calculations, statistical computations, and financial and/or cost analyses. Prepares cost estimates for specific projects and assists in preparing the division budget. Estimates labor and material costs from blueprints. Enters data or information into a personal computer in order to prepare reports, perform calculations, and prepare drawings. Comprehends and makes inferences from written material such as memos, letters, plans, specifications, and standards to perform duties. Prepares letters, memos, specifications, and reports with clearly-organized thoughts and using the proper sentence structure, punctuation, and grammar to communicate technical and controversial issues. Understands and/or interprets blueprints, schematic drawings, layouts, and other visual aids such as redesigning or models to perform design and design review. Communicates with the general public, other City, state, and federal employees, vendors, management, consultants, contractors, and public officials in order to perform assigned work. Learns job-related material through on-the-job training, and in a classroom setting regarding design of a particular project, or new regulations regarding design. Researches and stays current in Civil Engineering industry best practices and information technology trends. Recognizes the need for change and makes recommendations to City Engineer on new or revised programs and technology systems that support the department’s goals and can add sustainable value. Operates a City vehicle requiring a standard Arizona Driver's License to perform field reviews of projects as well as to meet with outside agencies and utility companies. Operates a variety of standard office equipment. Provides excellent customer service to both internal and external contacts. Responds to inquiries and complaints and makes necessary arrangements to resolve any problems as needed. Maintains regular attendance and punctuality. Maintains confidentiality of work-related information. Works in a safe manner and reports unsafe activity and conditions. This position is subject to emergency recall during non-working hours due to staff shortage, to interact with staff on various shifts and/or operational needs. Performs related work as required. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE Knowledge of public works design, standards, materials, and construction applicable to a municipal setting; The principles and practices of civil engineering and the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, pump stations, water storage tank sites, and public street improvements; Federal, state, and local regulations and codes, and the engineering standards pertaining to the design of the projects assigned; and symbols and terminology used in engineering drawings. Knowledge of applicable City policies, laws and regulations affecting Department activities; Personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Preparing accurate plans and specifications, cost estimates, Requests for Proposals, and engineering reports; Use and care of surveying instruments and equipment, and computer-aided design equipment including GPS, AutoCAD Civil 3d and related software;Reading, interpreting and applying project plans, maps, diagrams, legal descriptions, and technical specifications; Operating a personal computer utilizing standard and specialized software, including GIS, GPS, and other specialized engineering and general office software applications; Working in a team environment; Providing customer service; Communication, interpersonal skills as applied to interaction with City officials, coworkers, supervisor, consultants, contractors, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff. ABILITIES Ability to determine, upon receipt of a design project, the approach to be taken for completion, including elements assigned to subordinate personnel; Direct the research and compilation of data necessary for the fulfillment of design objectives; Coordinate related work flow, both within the City and with outside agencies; Supervise an engineering design team by assigning work, selecting work methods, answering questions, and reviewing design and other work performed by paraprofessional/technical team members for compliance to instructions given and conformity to sound engineering principles; Assist team members in the resolution of design problems; Review construction plans by checking for such factors as proper sewer and water line slopes, sizes, and depths to ensure adequate flows and capacities; and standard civil engineering practices for sewer line design and correct manhole spacing and location of cleanouts; Review construction plans by checking for such factors as proper street and right-of way widths; Alignment and grades of curbs, gutters, and pavement sections; and compatibility with existing improvements within the adjacent areas already developed; Coordinate the design of City projects with consulting engineers; Review outside design work for aspects identical or similar to those of work performed in-house; Provide general engineering advice to other City divisions and to the general public; Prepare oral and written reports of a technical nature; Establish and maintain effective working relationships with City officials, other professionals, contractors, coworkers, and the general public; Determine adherence to civil specifications on a variety of construction jobs and communicate effectively and persuasively with contractors, consultants, and developers in securing compliance with specifications, plans, and ordinances; Apply fractions, percentages, ratios and proportions, mensuration, logarithms, algebra, geometric constructions, and the essentials of trigonometry; Work quickly and accurately under pressure to meet deadlines for project completion or issuing an addendum; Write project special conditions and construction notes precisely so there is little possibility of misinterpretation by contractors; Read and interpret construction drawings; Compute quantities and make cost estimates; and conduct engineering research work. Communicate in a clear, organized and non-technical manner; Effectively deliver presentations to a variety of groups and in public settings; Make complex engineering computations and drawings quickly and accurately; Perform higher level mathematical calculations such as calculus, algebra, and trigonometry using a calculator/computer; Review or check the work product of others for conformance with standards; Follow and maintain safety standards and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Use equipment and tools properly and safely; Perform in adverse weather conditions; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale is seeking an Engineering Technician to support the EAMS Program by creating an interface between utility needs for infrastructure maintenance programs including preparation of written specifications and preparation of complex construction drawings utilizing Computer Aided Design and Drafting (CADD). In addition, this individual would support data conversion from CADD drawings of new infrastructure into the GIS asset inventory supporting Cityworks® asset management and support ground truthing of infrastructure assets to be added to the database. The ideal candidate will be proficient with one or more of the following: Computer Aided Design and Drafting (CADD), CityWorks, implementing and managing various annual infrastructure maintenance contracts or programs; preparing plans, designing, drafting, and reviewing smaller engineering projects. Also have proven abilities to communicate effectively (orally and in writing), to work independently, and to maintain positive, professional relationships with co-workers. Would you fit in? Click here to apply. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Prepares preliminary and final construction drawings utilizing CADD equipment, topographical profiles, and specification sheets used in the planning and construction of civil engineering projects Performs calculations in the review of design projects in the areas of construction, drainage, utilities, and streets Visits project sites prior to and during the design and construction process; reviews site plans and specifications for conformance; reviews work in progress to ensure compliance with contract documents and satisfactory completion of projects Assists engineers with segments of complex projects by designing limited aspects of such projects, performing research, etc. Develops presentation style drawings of engineering projects through use of computer graphics software, including slides, maps, charts, and graphs Performs computer aided drafting; creates and interprets GIS maps Researches utility locations for engineering projects; conducts feasibility studies of both the engineering and legal aspects of proposed engineering projects Responds to inquiries from the public concerning drainage, utilities, and other engineering-related matters Possesses basic knowledge of plats Performs related work as required Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PERFORMANCE INDICATORS: CORE COMPETENCIES Passion for job : Maintains a high degree of enthusiasm, self-reliance, and self-starting approach to achieve and maintain higher levels of performance. Lead by example to inspire employee commitment and motivation to ensure that Community Builders (employees) and neighbors (customers) experience the highest level of service and satisfaction. Commitment to Excellence/Continuous Improvement : Demonstrates a commitment to quality, takes pride in work, and strives to deliver the best possible results. Upholds the City's Quality Management System (QMS) through provision of consistent quality services that meet the needs and expectations of neighbors (customers) and other interested parties. Aims to enhance neighbor satisfaction with city services by looking for opportunities to improve performance, generating ideas for improving processes, and thoroughly reviews work. Resilience, determination and innovation are all qualities essential for success. Job Knowledge: Demonstrates specialized knowledge required to perform the job. Takes initiative in learning and implementing new concepts, technologies, and/or methods. Customer Service Orientation : Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and neighbors to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction and proactively seek customer feedback. Personal Credibility: Projects self-control, confidence, and composure while managing emotions, time, energy, and performance. Results Orientation: Demonstrates knowledge of what results are important, and focuses resources to achieve them. Accountability: Takes personal responsibility for outcomes. Engagement: Cares about work assignments and meets expectations for work schedules and accomplishing assignments. Shows commitment to the organization and its goals. Communication: Speaks, writes, and listens effectively in a variety of circumstances, shares information and ideas with others. Ethics and Integrity : Exhibits a degree of trustworthiness and ethical behavior of an individual with consideration for the knowledge one has of the impact and consequences when making a decision or taking action. All community builders should familiarize themselves with the City's Policy and Standards Manual (PSM) Chapter 6, Section 10, Sub Section 8 (City Employee Code of Ethics). Teamwork: Works effectively with others to achieve business goals and objectives. Takes steps to promote cohesiveness, collaboration and synergy with associates throughout the organization. Bridges personal, business and cultural differences to work effectively in team settings. SPECIFIC COMPETENCIES Analytical Thinking: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Attention to Detail: Demonstrates responsibility for, and handles accurately, the details associated with one's work. Building Collaborative Relationships: Establishes rapport with people easily, develops and maintains a network of contacts that can provide information, help and access to others. Diagnostic Information Gathering: Has ability to identify the information needed to clarify a situation needed to clarify a situation, seek that information from appropriate sources, and uses skillful questioning to draw out the information, when others are reluctant to disclose it. Goal Orientation: Focuses on achieving goals and results; willing to persist in the face of obstacles. Problem Solving & Decision Making: Analyzing and diagnosing problems to resolve them or minimize their negative consequences. Isolating, defining and seeking solutions to problem areas. Analyzing problems or procedures, evaluate alternatives, and select best course of action. Adapting traditional approaches or devising new approaches, concepts, methods, designs, processes, technologies and systems. Project Management: Demonstrates the ability to manage the course of a project in the most efficient and effective way. Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively. SUPERVISORY / NON-SUPERVISORY COMPETENCIES Continuous Learning: The extent to which one is able to independently determine the need for personal and professional growth, appropriately identifies relevant learning opportunities, and willingly participates in such developmental opportunities. Time Management: Ability to prioritize and organize own actions to achieve targeted objectives. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: January 25, 2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code:3 - Technician Job Code: TM043 Pay Grade: TG06 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Must possess a High School Diploma or G.E.D. equivalency.Must possess at least two (2) years' experience of progressively responsible technical engineering experience which includes experience in either the design, drafting, development, or construction of engineering projects, and considerable public contact experience in an engineering environment. Some experience/training using ArcMap GIS software and AutoCAD software is required.Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. Preferences: Experience with computer graphics software. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form J-204 . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
Mar 30, 2024
Full Time
POSITION SUMMARY The City of Fort Lauderdale is seeking an Engineering Technician to support the EAMS Program by creating an interface between utility needs for infrastructure maintenance programs including preparation of written specifications and preparation of complex construction drawings utilizing Computer Aided Design and Drafting (CADD). In addition, this individual would support data conversion from CADD drawings of new infrastructure into the GIS asset inventory supporting Cityworks® asset management and support ground truthing of infrastructure assets to be added to the database. The ideal candidate will be proficient with one or more of the following: Computer Aided Design and Drafting (CADD), CityWorks, implementing and managing various annual infrastructure maintenance contracts or programs; preparing plans, designing, drafting, and reviewing smaller engineering projects. Also have proven abilities to communicate effectively (orally and in writing), to work independently, and to maintain positive, professional relationships with co-workers. Would you fit in? Click here to apply. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Prepares preliminary and final construction drawings utilizing CADD equipment, topographical profiles, and specification sheets used in the planning and construction of civil engineering projects Performs calculations in the review of design projects in the areas of construction, drainage, utilities, and streets Visits project sites prior to and during the design and construction process; reviews site plans and specifications for conformance; reviews work in progress to ensure compliance with contract documents and satisfactory completion of projects Assists engineers with segments of complex projects by designing limited aspects of such projects, performing research, etc. Develops presentation style drawings of engineering projects through use of computer graphics software, including slides, maps, charts, and graphs Performs computer aided drafting; creates and interprets GIS maps Researches utility locations for engineering projects; conducts feasibility studies of both the engineering and legal aspects of proposed engineering projects Responds to inquiries from the public concerning drainage, utilities, and other engineering-related matters Possesses basic knowledge of plats Performs related work as required Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PERFORMANCE INDICATORS: CORE COMPETENCIES Passion for job : Maintains a high degree of enthusiasm, self-reliance, and self-starting approach to achieve and maintain higher levels of performance. Lead by example to inspire employee commitment and motivation to ensure that Community Builders (employees) and neighbors (customers) experience the highest level of service and satisfaction. Commitment to Excellence/Continuous Improvement : Demonstrates a commitment to quality, takes pride in work, and strives to deliver the best possible results. Upholds the City's Quality Management System (QMS) through provision of consistent quality services that meet the needs and expectations of neighbors (customers) and other interested parties. Aims to enhance neighbor satisfaction with city services by looking for opportunities to improve performance, generating ideas for improving processes, and thoroughly reviews work. Resilience, determination and innovation are all qualities essential for success. Job Knowledge: Demonstrates specialized knowledge required to perform the job. Takes initiative in learning and implementing new concepts, technologies, and/or methods. Customer Service Orientation : Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and neighbors to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction and proactively seek customer feedback. Personal Credibility: Projects self-control, confidence, and composure while managing emotions, time, energy, and performance. Results Orientation: Demonstrates knowledge of what results are important, and focuses resources to achieve them. Accountability: Takes personal responsibility for outcomes. Engagement: Cares about work assignments and meets expectations for work schedules and accomplishing assignments. Shows commitment to the organization and its goals. Communication: Speaks, writes, and listens effectively in a variety of circumstances, shares information and ideas with others. Ethics and Integrity : Exhibits a degree of trustworthiness and ethical behavior of an individual with consideration for the knowledge one has of the impact and consequences when making a decision or taking action. All community builders should familiarize themselves with the City's Policy and Standards Manual (PSM) Chapter 6, Section 10, Sub Section 8 (City Employee Code of Ethics). Teamwork: Works effectively with others to achieve business goals and objectives. Takes steps to promote cohesiveness, collaboration and synergy with associates throughout the organization. Bridges personal, business and cultural differences to work effectively in team settings. SPECIFIC COMPETENCIES Analytical Thinking: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Attention to Detail: Demonstrates responsibility for, and handles accurately, the details associated with one's work. Building Collaborative Relationships: Establishes rapport with people easily, develops and maintains a network of contacts that can provide information, help and access to others. Diagnostic Information Gathering: Has ability to identify the information needed to clarify a situation needed to clarify a situation, seek that information from appropriate sources, and uses skillful questioning to draw out the information, when others are reluctant to disclose it. Goal Orientation: Focuses on achieving goals and results; willing to persist in the face of obstacles. Problem Solving & Decision Making: Analyzing and diagnosing problems to resolve them or minimize their negative consequences. Isolating, defining and seeking solutions to problem areas. Analyzing problems or procedures, evaluate alternatives, and select best course of action. Adapting traditional approaches or devising new approaches, concepts, methods, designs, processes, technologies and systems. Project Management: Demonstrates the ability to manage the course of a project in the most efficient and effective way. Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively. SUPERVISORY / NON-SUPERVISORY COMPETENCIES Continuous Learning: The extent to which one is able to independently determine the need for personal and professional growth, appropriately identifies relevant learning opportunities, and willingly participates in such developmental opportunities. Time Management: Ability to prioritize and organize own actions to achieve targeted objectives. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: January 25, 2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code:3 - Technician Job Code: TM043 Pay Grade: TG06 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Must possess a High School Diploma or G.E.D. equivalency.Must possess at least two (2) years' experience of progressively responsible technical engineering experience which includes experience in either the design, drafting, development, or construction of engineering projects, and considerable public contact experience in an engineering environment. Some experience/training using ArcMap GIS software and AutoCAD software is required.Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. Preferences: Experience with computer graphics software. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form J-204 . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package.
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Regular Fulltime. Work Schedule: Five8-hour shifts Monday - Friday OrFour ten-hour shifts Monday-Thursday or Tuesday - Friday; Depends on the bureau and the position. Work Location: Varies. Most positions are hybrid. In-person work to be conducted at locations listed below. Remote work must be performed within Oregon or Washington. For more information, click here . Benefit: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by PROTEC 17. If you are a PTE17 represented employee, see labor agreement for additional information or talk to your union representative. Number of Vacancies: See information below. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to complete a work history form and submit responses to Supplemental Questions. Are you an engineering professional looking to go to the next level or a change of scenery? Continue your engineering career as a Senior Engineering Associate with the City of Portland! Enjoy the ability to have work life balance while also being challenged to perform intermediate to complex engineering and project management work. Senior Engineering Associates work involves applying advanced technical engineering knowledge to the solution of municipal engineering challenges in the planning, design, construction management and maintenance, and review of impacts to the City's infrastructure. Be a part of improving and making our city better! What you’ll get to do: Plan , design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. Lead and work on the design of street, sidewalk, ADA ramps, and pedestrian crossing improvement projects including the preparation of plans, specifications, and estimate (PS&E). Collaborate with project partners to resolve design and construction issues through innovative and equitable solutions to benefit the communities we serve. Review design, construction, and utility plans for conformance with City standards, policy, and service rules Respond to constituents and property owners’ inquiries relating to design and construction of CIP projects. Monitor and review progress of development Capital Improvement Plans (CIP), Local Improvement District (LID), and Federal-aid projects. Assist with development and review of design standards and participate in technical review committees. Investigate requests and explain findings to community members, property owners, State and developers, other local jurisdictions. Provide technical guidance, assistance, and training to professional and technical staff Apply advanced technical engineering knowledge to the solution of municipal engineering problems in the planning, design, construction, and maintenance of the City's infrastructure Manage several projects that may have competing deadlines and varying priorities with available support and resources. Perform tasks independently but under the supervision of a professional engineer Who you are: Innovative : You have an aptitude for continuous improvement and can excel in working in changing work environments. You’ve demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making Problem Solver : You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions Project Manager : You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director’s and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements Authentic : Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable Results Driven : This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner Dedicated : Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed Organized : Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment Position Summary: The following bureaus and departments have immediate hiring needs: Portland Water Bureau vacancy #1 Work Location: 1120 SW 5th Ave, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the Engineering Services Group doing a variety of tasks. Work includes project planning, design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. A Senior Engineering Associate works closely with profession engineers’ complete projects. SEA positions support the other work groups including M&C, Operations, and Resource Protection. The ideal candidate will have prior experience with water systems and be a strong communicator. This position plays key roles in the engineering section completing capital projects to maintain and improve the City’s drinking water system. There is opportunity for interesting and challenging work and in helping to develop and evolve the culture and direction of the section. Portland Water Bureau Vacancy #2 Work Location: 1900 SW 4th Ave, Portland, OR 97201 The Senior Engineering Associate (SEA) position will represent the Portland Water Bureau within the City of Portland’s permit review program for development permit applications to connect property development to Portland’s potable water system. The candidate will work closely with applicants, professional engineers, other City bureaus, such as Development Services, Transportation, Parks, and Environmental services to ensure the City can serve developing properties with potable water. The ideal candidate will have prior experience with potable water systems, development plan review and be a strong communicator. Portland Bureau Of Transportation Vacancy #1 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 This position will be within the Engineering Services Group of PBOT and will work within the Civil Engineering and Drafting Division. The position will be responsible for completing the design, review, and construction of capital improvement projects. The primary duties include working on a capital improvement project team under the supervision of the engineer of record during the design stage and will be responsible for completion of the civil engineering components and preparation of the Plans, Specifications, and Estimates. We have an immediate need for talent on our QuickBuild project team, which is responsible for addressing critical safety needs with total project schedules of approximately nine months. Secondary responsibilities include functioning as the Owner’s Representative during the construction stage. Portland Bureau Of Transportation Vacancy #2 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the ADA Ramp Crew (ARC) Group doing a variety of task including project planning, design, construction management, design review consultant designs. A Senior Engineering Associate works mostly independently but closely with professional engineers. The ideal candidate will have prior experience in ADA ramp design and be a strong communicator. The following bureau is not hiring currently, but may hire in the near future: Bureau of Environmental Services The Bureau of Environmental Services hires Senior Engineering Associate - Civil positions in a variety of divisions, including Treatment and Pumping Systems and Risk Assessment. Some of their programs include Pumping System Improvement Program, Wastewater Treatment Design program. While this bureau is not currently hiring for this role, they may be hiring in the future. About the bureaus: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The Water Bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility . We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead. Build relationships. We recognize the power of collaboration--with customers, coworkers, and partner organizations. Our relationships guide our work. The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. The Bureau of Environmental Services (BES) is re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. BES is now hiring talented individuals from diverse backgrounds seeking opportunities to collaborate, innovate and invest in their futures. To learn more about the work we do at BES, click on the link: www.portlandoregon.gov/bes/ Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/75720 Questions? Anna Morgan, Senior Recruiter Anna.Morgan@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their resume and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: 1. Experience designing or reviewing civil improvements and managing or supporting construction including reviewing plans. 2. Experience in project management, construction management, utility coordination, or surveying. 3. Knowledge of project planning, organization principles, budgeting, scheduling, and cost control. 4. Knowledge of local, state, and or federal permitting processes, how to use, interpret, and follow code requirements. 5. Ability to interact effectively on diverse project teams and with stakeholders. 6. Ability to effectively communicate technical information both verbally and in writing. Applicant must also possess: An Engineer-In-Training Certification: passed the State Fundamentals of Engineering (FE) examination at time of hire. A valid state driver's license and acceptable driving record at the time of hire The Recruitment Process STEP 1: Apply online between March 25, 2024 - July 15, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every 2 - 3 weeks beginning April 22, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every 2-3 weeks beginning April 29, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/15/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
The Position Job Appointment: Regular Fulltime. Work Schedule: Five8-hour shifts Monday - Friday OrFour ten-hour shifts Monday-Thursday or Tuesday - Friday; Depends on the bureau and the position. Work Location: Varies. Most positions are hybrid. In-person work to be conducted at locations listed below. Remote work must be performed within Oregon or Washington. For more information, click here . Benefit: Please check our benefits tab for an overview of benefits for this position Union Representation: This classification is represented by PROTEC 17. If you are a PTE17 represented employee, see labor agreement for additional information or talk to your union representative. Number of Vacancies: See information below. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to complete a work history form and submit responses to Supplemental Questions. Are you an engineering professional looking to go to the next level or a change of scenery? Continue your engineering career as a Senior Engineering Associate with the City of Portland! Enjoy the ability to have work life balance while also being challenged to perform intermediate to complex engineering and project management work. Senior Engineering Associates work involves applying advanced technical engineering knowledge to the solution of municipal engineering challenges in the planning, design, construction management and maintenance, and review of impacts to the City's infrastructure. Be a part of improving and making our city better! What you’ll get to do: Plan , design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. Lead and work on the design of street, sidewalk, ADA ramps, and pedestrian crossing improvement projects including the preparation of plans, specifications, and estimate (PS&E). Collaborate with project partners to resolve design and construction issues through innovative and equitable solutions to benefit the communities we serve. Review design, construction, and utility plans for conformance with City standards, policy, and service rules Respond to constituents and property owners’ inquiries relating to design and construction of CIP projects. Monitor and review progress of development Capital Improvement Plans (CIP), Local Improvement District (LID), and Federal-aid projects. Assist with development and review of design standards and participate in technical review committees. Investigate requests and explain findings to community members, property owners, State and developers, other local jurisdictions. Provide technical guidance, assistance, and training to professional and technical staff Apply advanced technical engineering knowledge to the solution of municipal engineering problems in the planning, design, construction, and maintenance of the City's infrastructure Manage several projects that may have competing deadlines and varying priorities with available support and resources. Perform tasks independently but under the supervision of a professional engineer Who you are: Innovative : You have an aptitude for continuous improvement and can excel in working in changing work environments. You’ve demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making Problem Solver : You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions Project Manager : You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director’s and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements Authentic : Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable Results Driven : This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner Dedicated : Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed Organized : Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment Position Summary: The following bureaus and departments have immediate hiring needs: Portland Water Bureau vacancy #1 Work Location: 1120 SW 5th Ave, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the Engineering Services Group doing a variety of tasks. Work includes project planning, design, construction, design review or permitting plan review for water infrastructure projects ranging from valve replacements, regulators, mains, tanks, reservoirs, and pump stations. A Senior Engineering Associate works closely with profession engineers’ complete projects. SEA positions support the other work groups including M&C, Operations, and Resource Protection. The ideal candidate will have prior experience with water systems and be a strong communicator. This position plays key roles in the engineering section completing capital projects to maintain and improve the City’s drinking water system. There is opportunity for interesting and challenging work and in helping to develop and evolve the culture and direction of the section. Portland Water Bureau Vacancy #2 Work Location: 1900 SW 4th Ave, Portland, OR 97201 The Senior Engineering Associate (SEA) position will represent the Portland Water Bureau within the City of Portland’s permit review program for development permit applications to connect property development to Portland’s potable water system. The candidate will work closely with applicants, professional engineers, other City bureaus, such as Development Services, Transportation, Parks, and Environmental services to ensure the City can serve developing properties with potable water. The ideal candidate will have prior experience with potable water systems, development plan review and be a strong communicator. Portland Bureau Of Transportation Vacancy #1 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 This position will be within the Engineering Services Group of PBOT and will work within the Civil Engineering and Drafting Division. The position will be responsible for completing the design, review, and construction of capital improvement projects. The primary duties include working on a capital improvement project team under the supervision of the engineer of record during the design stage and will be responsible for completion of the civil engineering components and preparation of the Plans, Specifications, and Estimates. We have an immediate need for talent on our QuickBuild project team, which is responsible for addressing critical safety needs with total project schedules of approximately nine months. Secondary responsibilities include functioning as the Owner’s Representative during the construction stage. Portland Bureau Of Transportation Vacancy #2 Work Location: 1120 SW Fifth Avenue, Portland, OR 97204 The Senior Engineering Associate (SEA) position will work in the ADA Ramp Crew (ARC) Group doing a variety of task including project planning, design, construction management, design review consultant designs. A Senior Engineering Associate works mostly independently but closely with professional engineers. The ideal candidate will have prior experience in ADA ramp design and be a strong communicator. The following bureau is not hiring currently, but may hire in the near future: Bureau of Environmental Services The Bureau of Environmental Services hires Senior Engineering Associate - Civil positions in a variety of divisions, including Treatment and Pumping Systems and Risk Assessment. Some of their programs include Pumping System Improvement Program, Wastewater Treatment Design program. While this bureau is not currently hiring for this role, they may be hiring in the future. About the bureaus: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The Water Bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility . We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead. Build relationships. We recognize the power of collaboration--with customers, coworkers, and partner organizations. Our relationships guide our work. The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. The Bureau of Environmental Services (BES) is re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. BES is now hiring talented individuals from diverse backgrounds seeking opportunities to collaborate, innovate and invest in their futures. To learn more about the work we do at BES, click on the link: www.portlandoregon.gov/bes/ Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/75720 Questions? Anna Morgan, Senior Recruiter Anna.Morgan@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their resume and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: 1. Experience designing or reviewing civil improvements and managing or supporting construction including reviewing plans. 2. Experience in project management, construction management, utility coordination, or surveying. 3. Knowledge of project planning, organization principles, budgeting, scheduling, and cost control. 4. Knowledge of local, state, and or federal permitting processes, how to use, interpret, and follow code requirements. 5. Ability to interact effectively on diverse project teams and with stakeholders. 6. Ability to effectively communicate technical information both verbally and in writing. Applicant must also possess: An Engineer-In-Training Certification: passed the State Fundamentals of Engineering (FE) examination at time of hire. A valid state driver's license and acceptable driving record at the time of hire The Recruitment Process STEP 1: Apply online between March 25, 2024 - July 15, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every 2 - 3 weeks beginning April 22, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every 2-3 weeks beginning April 29, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/15/2024 11:59 PM Pacific
City of Palo Alto
Palo Alto, California, United States
Description: Principal Electric Distribution Engineer: Job Description and Salary Information $174,345.60 - $232,460.80 Annually Retirement Benefits Health Benefits Commute Benefits Interviews and Assessments may occur before the close date as qualified (journey Level) candidates apply Reports To: Electric Engineering Manager Supervises: YES Purpose of Classification Incumbents are responsible for providing advanced level technical project oversight of utilities engineering projects and supervising lower level utilities engineering staff. Incumbents provide complex technical guidance regarding high voltage electrical utility distribution, transmission, generation and fiber optics to electric operations senior staff, contractors and consultants, including providing guidance on utility and construction safety. Ideal Candidate Will posess a PE, BSEE and six years of related experience in electric distribution, high voltage and supervisory skill, with excellent communication and interpersonal knowledge and a high level project management skill set and significant experience in Capital Improvement Projects. Distinguishing Characteristics This supervisory classification is at the highest professional electrical engineering level. Incumbents perform management of City and consulting personnel in complex engineering work for an engineering function or section. Duties may include conducting and approving project initiation, preparing budgets, conducting annual and long term work planning, and developing and implementing engineering policies and procedures. Incumbents may represent the City in meetings with consultants, the public, and other agencies. This utility classification provides direct customer service for key customers. Supervising responsibilities include performance evaluations, coaching, training and discipline. Incumbents assume the responsibility of the Engineering Manager during his/her absence. Representative unit is UMPAPA Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Supervises professional and technical utilities electrical engineering staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.Develops long-range plans to ensure capacities and reliability of applicable utilities.Performs project management for major electric systems projects, including scope of work, budget, contract and code compliance, electric safety, staffing, and public relations.Performs advanced design engineering activities for electric projects, including fiber optics, street lights, traffic signals, and communication projects, which includes identifying, ensuring, and making technical, cost, safety, reliability, functionality, code compliance, and feasibility decisions.Coordinates the design and installation of electric and telecommunication services with customers.Prepares working procedures and support for the division.Performs special utility studies and runs system models related to the operation and maintenance of the electric system, including fault analysis for the purpose of establishing relay and control settings for substations and distribution systems.Reviews, analyzes, and modifies electric engineering, equipment, and materials specifications and standards.Provides technical support and consulting for other internal departments related to electric engineering operational activities; delivers written and oral reports to management, City Council, and external agencies. Performs advanced electric engineering analysis.Participates in the preparation and administration of the Division budget, including capital improvement program budgets; monitors and approves expenditures in accordance with established policies.Analyzes and makes recommendations for revisions to the municipal code, Utility Rules and Regulations, and other applicable utility policy documents.Prepares a variety of complex reports related to electric engineering activities, operations, and projects.Serves as a liaison between the Department, the City, regulatory agencies and other external agencies and individuals.Participates in/on a variety of meetings, committees, forums, and/or other related groups in order to receive and convey information.Manages and oversees the work of contractors to ensure compliance with applicable project specifications and requirements.Performs other duties of a similar nature or level. Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: PE, BSEE and six years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Licensing Requirements: Valid California Driver's License; Registration as a Professional Electrical Engineer in the State of California. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 6/21/2024 11:59 PM Pacific
May 18, 2024
Full Time
Description: Principal Electric Distribution Engineer: Job Description and Salary Information $174,345.60 - $232,460.80 Annually Retirement Benefits Health Benefits Commute Benefits Interviews and Assessments may occur before the close date as qualified (journey Level) candidates apply Reports To: Electric Engineering Manager Supervises: YES Purpose of Classification Incumbents are responsible for providing advanced level technical project oversight of utilities engineering projects and supervising lower level utilities engineering staff. Incumbents provide complex technical guidance regarding high voltage electrical utility distribution, transmission, generation and fiber optics to electric operations senior staff, contractors and consultants, including providing guidance on utility and construction safety. Ideal Candidate Will posess a PE, BSEE and six years of related experience in electric distribution, high voltage and supervisory skill, with excellent communication and interpersonal knowledge and a high level project management skill set and significant experience in Capital Improvement Projects. Distinguishing Characteristics This supervisory classification is at the highest professional electrical engineering level. Incumbents perform management of City and consulting personnel in complex engineering work for an engineering function or section. Duties may include conducting and approving project initiation, preparing budgets, conducting annual and long term work planning, and developing and implementing engineering policies and procedures. Incumbents may represent the City in meetings with consultants, the public, and other agencies. This utility classification provides direct customer service for key customers. Supervising responsibilities include performance evaluations, coaching, training and discipline. Incumbents assume the responsibility of the Engineering Manager during his/her absence. Representative unit is UMPAPA Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Supervises professional and technical utilities electrical engineering staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.Develops long-range plans to ensure capacities and reliability of applicable utilities.Performs project management for major electric systems projects, including scope of work, budget, contract and code compliance, electric safety, staffing, and public relations.Performs advanced design engineering activities for electric projects, including fiber optics, street lights, traffic signals, and communication projects, which includes identifying, ensuring, and making technical, cost, safety, reliability, functionality, code compliance, and feasibility decisions.Coordinates the design and installation of electric and telecommunication services with customers.Prepares working procedures and support for the division.Performs special utility studies and runs system models related to the operation and maintenance of the electric system, including fault analysis for the purpose of establishing relay and control settings for substations and distribution systems.Reviews, analyzes, and modifies electric engineering, equipment, and materials specifications and standards.Provides technical support and consulting for other internal departments related to electric engineering operational activities; delivers written and oral reports to management, City Council, and external agencies. Performs advanced electric engineering analysis.Participates in the preparation and administration of the Division budget, including capital improvement program budgets; monitors and approves expenditures in accordance with established policies.Analyzes and makes recommendations for revisions to the municipal code, Utility Rules and Regulations, and other applicable utility policy documents.Prepares a variety of complex reports related to electric engineering activities, operations, and projects.Serves as a liaison between the Department, the City, regulatory agencies and other external agencies and individuals.Participates in/on a variety of meetings, committees, forums, and/or other related groups in order to receive and convey information.Manages and oversees the work of contractors to ensure compliance with applicable project specifications and requirements.Performs other duties of a similar nature or level. Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: PE, BSEE and six years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Licensing Requirements: Valid California Driver's License; Registration as a Professional Electrical Engineer in the State of California. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 6/21/2024 11:59 PM Pacific