CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time internship position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. This recruitment is open until further notice and can close at any time and without notice. PLEASE ATTACH THE FOLLOWING DOCUMENTS TO YOUR ONLINE APPLICATION (IF YOU DO NOT ATTACH THE FOLLOWING DOCUMENTS, THE SYSTEM WILL NOT ALLOW YOU TO SUBMIT YOUR APPLICATION): References - List names, addresses, and phone numbers of three references, one of which must be a current or former professor (you may list these in the "References" section of the application or attach a list) Proof of current school enrollment in an accredited Construction Management/Engineering/Pre-Engineering/Civil/Mechanical/Electrical Engineering curriculum. Please attach a copy of your unofficial transcripts which lists your name, your school's name, your major, and the classes in which you are CURRENTLY/ACTIVELY enrolled. Essential Functions Include But Are Not Limited To Development: Under direction of Engineering staff: Serves residents, contractors, developers, utility companies and other constituents at the Public Works Agency counter; Prepares and modifies cost estimate spreadsheets, basic exhibits and presentations; conducts data research and field investigations; Receives and distributes plan submittals; Issues construction, transportation, utility, and other permits; Reviews site plans for basic private developments; Reviews building plans to calculate development impact fees; Prepares correspondence to permit applicants with status of plan reviews and permit issuance; Performs a variety of general office tasks; and performs other related functions as assigned. Traffic: Assisting engineers in traffic engineering field investigations for existing conditions and proposed projects; conducting various engineering and warrant studies, researching project records, files, and plans; preparing/modifying plans using Microstation or manual drafting; using Microsoft Office PowerPoint, Excel, Word, Access, or other tools and databases to prepare presentation materials (maps, charts, spreadsheets, etc.); data entry; and placing and retrieving radar trailers. Additional job activities may include: conducting/evaluating speed studies, pedestrian, and vehicular counts, updating records, reviewing collision data, conducting parking surveys, issuing business/resident notices, making copies, filing, working with the public, and/or work with our signal operations team and equipment; other miscellaneous duties as assigned. In Signal Operations, additional functions include assisting engineers in operating Traffic Management Center; maintaining local area computer network; investigating traffic signal operations and complaints; maintaining traffic signal equipment, timing, and maintenance records; designing traffic signals, closed-circuit television, communication system, and other advanced traffic signal system elements; updating traffic signal plans manually or using CAD. Water Resources: Under the direction of Engineering staff, assists in the collection of field data; generates technical data, organizes documents, and coordinates data transmission to others; conducts manufacture website surveys for engineering drawings and equipment documentation; scans, records, maintains and organizes directories; updates and creates engineering drawings utilizing MicroStation; assists with the preparation and distribution of reports and documents; processes correspondence and material requisitions; performs other functions as assigned. CIP Engineering: Assignments are made to support the design and/or construction phase of projects. In the design phase and under the direction of Engineering staff, the intern assists with the preparation of engineering drawings and estimates; prepares and modifies spreadsheets, project displays, and various reports; conducts data research, field investigations, and responds to the public and other agencies; performs a variety of general office tasks; and performs other related functions as assigned. In the construction phase and under the direction of Engineering staff, assist with the construction management of projects under the City's capital improvement program. Projects include construction of water, sewer, and storm drain lines, traffic signals, buildings, parks, street, sidewalk, drainage improvements, and other public facilities. Daily activities include spreadsheets, data research, correspondence, field investigations, preparing and distributing reports, responding to citizen and City agencies' inquiries, performing a variety of general office tasks, and working in the field assisting construction inspectors and survey crews. CHARACTERISTICS OF SUCCESSFUL PERFORMERS Candidates shall have a strong interest in engineering; be at ease in dealing with the public and handling complaints from residents with tact and diplomacy; be detail-oriented, organized, have good time-management skills within a vibrant work environment and seek answers should none be obvious. Candidates must be flexible, have good verbal and written communication skills, computer skills and work well with others and with minimal supervision. Minimum Qualifications Traffic: Must be currently enrolled in an UNDERGRADUATE Civil, Electrical, or Pre-Engineering curriculum with good standing (Sophomore or Junior level is preferred). NOT open to Graduate/Post-Graduate students. Development/Water Resources: Must be currently enrolled in an UNDERGRADUATE Civil/Environmental/Mechanical or Pre-Engineering Program (Sophomore or Junior level is preferred.) Not open to Graduate/Post-Graduate students CIP Engineering: Must be currently enrolled in an UNDERGRADUATE Civil Engineering or Construction Management Program (Sophomore and Junior level is preferred). Not open to Graduate/Post-Graduate students. Must have ample knowledge of computer software such as AutoCAD and/or Microstation and Microsoft Office applications, as well as the ability to work comfortably in a Windows environment. Must possess and retain a valid Class C California driver's license with good driving record Bilingual fluency in English and Spanish is preferred but not required. Selection Process Application, supplemental questionnaire, and required documents must be submitted online. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. PLEASE ATTACH THE FOLLOWING DOCUMENTS TO YOUR ONLINE APPLICATION (IF YOU DO NOT ATTACH THE FOLLOWING DOCUMENTS, THE SYSTEM WILL NOT ALLOW YOU TO SUBMIT YOUR APPLICATION): References - List names, addresses, and phone numbers of three references, one of which must be a current or former professor (you may list these in the "References" section of the application or attach a list) Proof of current school enrollment in an accredited Construction Management/Engineering/Pre-Engineering/Civil/Mechanical/Electrical Engineering curriculum. Please attach a copy of your unofficial transcripts which lists your name, your school's name, your major, and the classes in which you are CURRENTLY/ACTIVELY enrolled. The Human Resources and Public Works Department will review all applications and documents submitted. Those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring agency. If you have any questions about the job duties assigned to the Development Division, please contact William Albright at (714) 647-5029. If you have any questions about the job duties assigned to the Traffic Division, please call Victor Chaidez at (714) 647-5609. If you have questions about the job duties assigned to the Design Division, please contact David Ramirez at (714) 647-5641. If you have any questions about the job duties assigned to the Water Resources Division, please contact Brian Ige at (714) 647-3385. If you have any questions about the job duties assigned to the Construction Division, please call Ed Torres at (714) 647-5018. Candidates given a conditional job offer will be required to undergo and pass a medical exam and background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time internship position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. This recruitment is open until further notice and can close at any time and without notice. PLEASE ATTACH THE FOLLOWING DOCUMENTS TO YOUR ONLINE APPLICATION (IF YOU DO NOT ATTACH THE FOLLOWING DOCUMENTS, THE SYSTEM WILL NOT ALLOW YOU TO SUBMIT YOUR APPLICATION): References - List names, addresses, and phone numbers of three references, one of which must be a current or former professor (you may list these in the "References" section of the application or attach a list) Proof of current school enrollment in an accredited Construction Management/Engineering/Pre-Engineering/Civil/Mechanical/Electrical Engineering curriculum. Please attach a copy of your unofficial transcripts which lists your name, your school's name, your major, and the classes in which you are CURRENTLY/ACTIVELY enrolled. Essential Functions Include But Are Not Limited To Development: Under direction of Engineering staff: Serves residents, contractors, developers, utility companies and other constituents at the Public Works Agency counter; Prepares and modifies cost estimate spreadsheets, basic exhibits and presentations; conducts data research and field investigations; Receives and distributes plan submittals; Issues construction, transportation, utility, and other permits; Reviews site plans for basic private developments; Reviews building plans to calculate development impact fees; Prepares correspondence to permit applicants with status of plan reviews and permit issuance; Performs a variety of general office tasks; and performs other related functions as assigned. Traffic: Assisting engineers in traffic engineering field investigations for existing conditions and proposed projects; conducting various engineering and warrant studies, researching project records, files, and plans; preparing/modifying plans using Microstation or manual drafting; using Microsoft Office PowerPoint, Excel, Word, Access, or other tools and databases to prepare presentation materials (maps, charts, spreadsheets, etc.); data entry; and placing and retrieving radar trailers. Additional job activities may include: conducting/evaluating speed studies, pedestrian, and vehicular counts, updating records, reviewing collision data, conducting parking surveys, issuing business/resident notices, making copies, filing, working with the public, and/or work with our signal operations team and equipment; other miscellaneous duties as assigned. In Signal Operations, additional functions include assisting engineers in operating Traffic Management Center; maintaining local area computer network; investigating traffic signal operations and complaints; maintaining traffic signal equipment, timing, and maintenance records; designing traffic signals, closed-circuit television, communication system, and other advanced traffic signal system elements; updating traffic signal plans manually or using CAD. Water Resources: Under the direction of Engineering staff, assists in the collection of field data; generates technical data, organizes documents, and coordinates data transmission to others; conducts manufacture website surveys for engineering drawings and equipment documentation; scans, records, maintains and organizes directories; updates and creates engineering drawings utilizing MicroStation; assists with the preparation and distribution of reports and documents; processes correspondence and material requisitions; performs other functions as assigned. CIP Engineering: Assignments are made to support the design and/or construction phase of projects. In the design phase and under the direction of Engineering staff, the intern assists with the preparation of engineering drawings and estimates; prepares and modifies spreadsheets, project displays, and various reports; conducts data research, field investigations, and responds to the public and other agencies; performs a variety of general office tasks; and performs other related functions as assigned. In the construction phase and under the direction of Engineering staff, assist with the construction management of projects under the City's capital improvement program. Projects include construction of water, sewer, and storm drain lines, traffic signals, buildings, parks, street, sidewalk, drainage improvements, and other public facilities. Daily activities include spreadsheets, data research, correspondence, field investigations, preparing and distributing reports, responding to citizen and City agencies' inquiries, performing a variety of general office tasks, and working in the field assisting construction inspectors and survey crews. CHARACTERISTICS OF SUCCESSFUL PERFORMERS Candidates shall have a strong interest in engineering; be at ease in dealing with the public and handling complaints from residents with tact and diplomacy; be detail-oriented, organized, have good time-management skills within a vibrant work environment and seek answers should none be obvious. Candidates must be flexible, have good verbal and written communication skills, computer skills and work well with others and with minimal supervision. Minimum Qualifications Traffic: Must be currently enrolled in an UNDERGRADUATE Civil, Electrical, or Pre-Engineering curriculum with good standing (Sophomore or Junior level is preferred). NOT open to Graduate/Post-Graduate students. Development/Water Resources: Must be currently enrolled in an UNDERGRADUATE Civil/Environmental/Mechanical or Pre-Engineering Program (Sophomore or Junior level is preferred.) Not open to Graduate/Post-Graduate students CIP Engineering: Must be currently enrolled in an UNDERGRADUATE Civil Engineering or Construction Management Program (Sophomore and Junior level is preferred). Not open to Graduate/Post-Graduate students. Must have ample knowledge of computer software such as AutoCAD and/or Microstation and Microsoft Office applications, as well as the ability to work comfortably in a Windows environment. Must possess and retain a valid Class C California driver's license with good driving record Bilingual fluency in English and Spanish is preferred but not required. Selection Process Application, supplemental questionnaire, and required documents must be submitted online. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. PLEASE ATTACH THE FOLLOWING DOCUMENTS TO YOUR ONLINE APPLICATION (IF YOU DO NOT ATTACH THE FOLLOWING DOCUMENTS, THE SYSTEM WILL NOT ALLOW YOU TO SUBMIT YOUR APPLICATION): References - List names, addresses, and phone numbers of three references, one of which must be a current or former professor (you may list these in the "References" section of the application or attach a list) Proof of current school enrollment in an accredited Construction Management/Engineering/Pre-Engineering/Civil/Mechanical/Electrical Engineering curriculum. Please attach a copy of your unofficial transcripts which lists your name, your school's name, your major, and the classes in which you are CURRENTLY/ACTIVELY enrolled. The Human Resources and Public Works Department will review all applications and documents submitted. Those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring agency. If you have any questions about the job duties assigned to the Development Division, please contact William Albright at (714) 647-5029. If you have any questions about the job duties assigned to the Traffic Division, please call Victor Chaidez at (714) 647-5609. If you have questions about the job duties assigned to the Design Division, please contact David Ramirez at (714) 647-5641. If you have any questions about the job duties assigned to the Water Resources Division, please contact Brian Ige at (714) 647-3385. If you have any questions about the job duties assigned to the Construction Division, please call Ed Torres at (714) 647-5018. Candidates given a conditional job offer will be required to undergo and pass a medical exam and background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. Water and Sewer Utilities The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues Water and Sewer Utilities Compliance Division Student Intern II/III This intern position will directly support environmental activities in the Water & Sewer Utilities Department. The intern will work closely with Compliance staff and/or Managers assists in the review of plans and files for regulatory compliance and recycled water, assists with implementing requirements related to stormwater, sanitary sewer and operating permits, conduct drinking water quality field samples and measurements, assists with developing environmental programs, assists with occupational/environmental safety program development and/or implementation, and provides administrative support for compliance programs including but not limited to filing and data entry. The intern may also complete various projects for both water and sewer utilities. Engineering Division Student Intern II/III This intern position will directly support engineering activities in the Water & Sewer Utilities Department. Duties include but are not limited to: • Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; • Conduct field measurements, data collection and engineering studies; • Assist with utility design and update record drawings; • Develop cost estimates, collect and calculate water system data; and • Provide administrative support for engineering projects including filing and data entry. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. Water and Sewer Utilities The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues Water and Sewer Utilities Compliance Division Student Intern II/III This intern position will directly support environmental activities in the Water & Sewer Utilities Department. The intern will work closely with Compliance staff and/or Managers assists in the review of plans and files for regulatory compliance and recycled water, assists with implementing requirements related to stormwater, sanitary sewer and operating permits, conduct drinking water quality field samples and measurements, assists with developing environmental programs, assists with occupational/environmental safety program development and/or implementation, and provides administrative support for compliance programs including but not limited to filing and data entry. The intern may also complete various projects for both water and sewer utilities. Engineering Division Student Intern II/III This intern position will directly support engineering activities in the Water & Sewer Utilities Department. Duties include but are not limited to: • Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; • Conduct field measurements, data collection and engineering studies; • Assist with utility design and update record drawings; • Develop cost estimates, collect and calculate water system data; and • Provide administrative support for engineering projects including filing and data entry. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time: