City of Sarasota
Sarasota, Florida, United States
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Information Technology Employee Type: Contract Time Type: Full time Salary Range: $27.4836 - $35.0416 Hourly / $57,165.89 - $72,886.53 Annually Job Posting Period: May 16, 2024 - May 31, 2024 12:00 A.M. Job Description: Overview Provide technical assistance, support and solutions to internal and external customers through the installation, deployment and utilization of computer systems and related technology. Essential Functions Provides technical hardware and software support to end users. Working knowledge in installing and maintaining PC hardware and software. Working knowledge in VOIP telephones, wireless systems, network security and backup techniques and websites Utilizes various communication and connectivity methods (RDP, Dameware, SSH, Telnet, telephone, IM, TXT etc.) Provides solutions to end user questions on the usage of hardware and software applications. Working knowledge in computer technology and equipment, application software and operating systems and bitlocker recovery using AD Provides patches and temporary fix support Provides administrative services for various software platforms (Exchange, SharePoint, SQL, Active Directory, etc.) Assembles computer components, CPU, RAM, Add in cards, Power supply, motherboards Knowledge of Office 365 Maintains image standards and upkeep of hardware as needed Installs and configures computer software Configures peripherals devices Strong customer service and communication skills Strong time management and organizational skills The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications High School Diploma or GED Two (2) years relevant experience in computer support; or the equivalent in education and training, which would provide the necessary knowledge, skills, and abilities CompTIA A+ certification, and Microsoft MCP certification required within 6 months Job Based Competencies Ability to investigate computer problem, conduct research, determine a course of corrective action and implement solution Assists with systems administration as directed by or under supervision Installs and maintains computer hardware components; implements and administers computer and network operating software Provides service desk and technical support to workers Enhances current systems as authorized when upgrades become available and according to system requirements Monitors hardware and software utilization: maintains inventory of computer hardware and software, telephone system, and provides in-house training personnel on system and general software use Ability to analyze technical problems and do abstract problem solving Ability to communicate technical and other data effectively and clearly, both orally and in writing, and to prepare and present succinct, coherent and technically accurate reports. Ability to establish and maintain effective working relationships within the department, other City departments, officials and the general public Provides technical assistance in preparation of various reports and maintenance of system documentation: recommends hardware and software replacement and/or upgrades as needed Ability to process information logically (critical thinking) and solve problems Ability to effectively communicate in oral and written form Maintains knowledge of current technology; assists user departments in defining their computer and software-related needs Ability to be an effective team member Ability to multi-task and balance the demands of multiple projects Responsibility Under the direction of and responsible to the Department Head or designated representative. Generally, there is no supervision exercised, although may serve as a member of project team(s). Physical Requirements This is light to moderate work requiring the exertion of 40 pounds of force occasionally and up to 10 pounds of force frequently. The work requires visual acuity to operate computer equipment and for reviewing, checking, preparing and maintaining written and computer files. Manual dexterity is required operate standard office, data entry, word processing and other computer equipment. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Public Contact Routine direct personal contact with all levels of the organization. May occasionally have direct personal contact with vendors and constituents. As such, may represent one of the many public faces of the Information Technology Department. A customer centric attitude through courteous and professional conduct is essential. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Information Technology Employee Type: Contract Time Type: Full time Salary Range: $27.4836 - $35.0416 Hourly / $57,165.89 - $72,886.53 Annually Job Posting Period: May 16, 2024 - May 31, 2024 12:00 A.M. Job Description: Overview Provide technical assistance, support and solutions to internal and external customers through the installation, deployment and utilization of computer systems and related technology. Essential Functions Provides technical hardware and software support to end users. Working knowledge in installing and maintaining PC hardware and software. Working knowledge in VOIP telephones, wireless systems, network security and backup techniques and websites Utilizes various communication and connectivity methods (RDP, Dameware, SSH, Telnet, telephone, IM, TXT etc.) Provides solutions to end user questions on the usage of hardware and software applications. Working knowledge in computer technology and equipment, application software and operating systems and bitlocker recovery using AD Provides patches and temporary fix support Provides administrative services for various software platforms (Exchange, SharePoint, SQL, Active Directory, etc.) Assembles computer components, CPU, RAM, Add in cards, Power supply, motherboards Knowledge of Office 365 Maintains image standards and upkeep of hardware as needed Installs and configures computer software Configures peripherals devices Strong customer service and communication skills Strong time management and organizational skills The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications High School Diploma or GED Two (2) years relevant experience in computer support; or the equivalent in education and training, which would provide the necessary knowledge, skills, and abilities CompTIA A+ certification, and Microsoft MCP certification required within 6 months Job Based Competencies Ability to investigate computer problem, conduct research, determine a course of corrective action and implement solution Assists with systems administration as directed by or under supervision Installs and maintains computer hardware components; implements and administers computer and network operating software Provides service desk and technical support to workers Enhances current systems as authorized when upgrades become available and according to system requirements Monitors hardware and software utilization: maintains inventory of computer hardware and software, telephone system, and provides in-house training personnel on system and general software use Ability to analyze technical problems and do abstract problem solving Ability to communicate technical and other data effectively and clearly, both orally and in writing, and to prepare and present succinct, coherent and technically accurate reports. Ability to establish and maintain effective working relationships within the department, other City departments, officials and the general public Provides technical assistance in preparation of various reports and maintenance of system documentation: recommends hardware and software replacement and/or upgrades as needed Ability to process information logically (critical thinking) and solve problems Ability to effectively communicate in oral and written form Maintains knowledge of current technology; assists user departments in defining their computer and software-related needs Ability to be an effective team member Ability to multi-task and balance the demands of multiple projects Responsibility Under the direction of and responsible to the Department Head or designated representative. Generally, there is no supervision exercised, although may serve as a member of project team(s). Physical Requirements This is light to moderate work requiring the exertion of 40 pounds of force occasionally and up to 10 pounds of force frequently. The work requires visual acuity to operate computer equipment and for reviewing, checking, preparing and maintaining written and computer files. Manual dexterity is required operate standard office, data entry, word processing and other computer equipment. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Public Contact Routine direct personal contact with all levels of the organization. May occasionally have direct personal contact with vendors and constituents. As such, may represent one of the many public faces of the Information Technology Department. A customer centric attitude through courteous and professional conduct is essential. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 2700 - General Clerical Unit T he Employment and Human Services Department is currently accepting applications to fill one (1) vacancy for Children's Services Systems Support Specialist. Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates who share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. Children & Family Services (CFS) is a Bureau of EHSD with a staff of 477 employees, including Division Managers, Supervisors, Social Workers, Social Casework Assistants, and clerical and support staff. Children & Family Services provides specialized services to families in the community to keep children safely in their own homes with their families. CFS provides emergency response services to assess if children may be at risk of abuse or neglect. CFS protects children from abuse and neglect and promotes the well-being of children and their families in their communities. EHSD is seeking a Children’s Services Systems Support Specialist who, under supervision, provides on-site assistance/support to Employment and Human Services Department (EHSD) staff working in the Children & Family Services Bureau. This may include access, processing, use, documentation, storage, and retrieval of files, records, and information maintained in various computer systems and applications used by child welfare staff, including the Child Welfare Services/Case Management System (CWS/CMS). They coordinate with appropriate Information Technology staff and State Systems support staff to resolve problems when appropriate. In addition, they develop instructions and desk guides and provide training on system use, access, and applications. They are assigned to a district office; however, they may also provide resolutions to staff County-wide. We are seeking someone who: Is able to engage with diverse employees and support staff within and outside of EHSD. Is capable of thinking logically and hierarchically, drawing logical conclusions, and making appropriate recommendations. Is analytical and data-driven, responsible for collecting and analyzing information, and providing resolutions to issues/problems. Is organized and self-managing, capable of balancing their workload, multiple assignments, and priorities. Can train and instruct individuals and groups on the use of software, systems, and hardware applications. Is flexible and agile, able to cover other duties as needed. Your typical responsibilities will include: Providing direct on-site support to Child Welfare CWS/CMS end users on the use and problems with the system or related systems (i.e., Safe Measures, Structured Decision Making (SDM)). Acting as a liaison between CFS Social Workers, clerical staff, and in-house information technology staff. Developing and providing individual and group training on the use and application of the CWS/CMS system and other various computerized systems and applications. Analyzing users’ system problems to determine the nature of issues or problems. Troubleshooting and addressing employee problems with various computerized systems, referring problems to the vendor help-desk if needed. Identifying staff errors or problems and providing training and coaching on correct procedures. Acting as a resource for Staff Development for training, providing support to CWS/CMS and other computer systems and applications trainers, and participating in system user groups to assist with the development and implementation of computer systems and applications, policies, and procedures. Preparing or assisting in the preparation of reports and documentation using data maintained in the CWS/CMS system and coordinating the implementation of system upgrades. A few reasons you might love this job: You will work with people of varying levels who are passionate about their work and focused on maintaining families and reunification of families. Every day brings a variety of work and opportunities to build good working relationships with Bureau staff and Information Technology staff. You will have the ability to continuously expand your knowledge and professional growth. To read the complete job description, please visit the website; Class Specifications | Children's Services Systems Support Specialist | Class Spec Details (governmentjobs.com) The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator’s License will be accepted during the application process. Education: Completion of 60 semester units or 90 quarter units at an accredited college or university which included at least 12 semester or 18 quarter units in psychology, sociology, social welfare, computer science, business, office technology, information systems, or a closely related field. Experience: Two years of full-time experience or its equivalent in a Social Services agency utilizing a primary data system that tracks clients, cases and case management for Children Services; or, two years of full-time experience or its equivalent in a governmental agency or institution performing information system support duties, analyzing data from systems or training staff in the usage of information systems. Substitution of Education : Additional qualifying experience of the type noted above may be substituted for the desired education on a year for year basis Substitution of Experience: Bachelors of Science or Arts in Computer Science or a related field. Desirable Qualifications: Experience with CWS/CMS Experience with Safe Measures Computer Application Experience with Structured Decision-Making Tools Experience with creation of eLearning Experience with Adobe Acrobat Experience with individual and group training Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Virtual Interview : Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. The interview will measure candidates' competencies as they relate to the Children's Services Systems Support Specialist. These may include but are not limited to: Analyzing and Interpreting data, Delivering Results, Using Technology, Adaptability, Attention to Detail, Building and Maintaining Relationships, and Leading Cross Divisional Collaboration. (Weighted 100%) The virtual interview is tentatively scheduled to take place the week of June 7, 2024. The interview will be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/29/2024 11:59 PM Pacific
The Position Bargaining Unit: Local 2700 - General Clerical Unit T he Employment and Human Services Department is currently accepting applications to fill one (1) vacancy for Children's Services Systems Support Specialist. Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates who share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. Children & Family Services (CFS) is a Bureau of EHSD with a staff of 477 employees, including Division Managers, Supervisors, Social Workers, Social Casework Assistants, and clerical and support staff. Children & Family Services provides specialized services to families in the community to keep children safely in their own homes with their families. CFS provides emergency response services to assess if children may be at risk of abuse or neglect. CFS protects children from abuse and neglect and promotes the well-being of children and their families in their communities. EHSD is seeking a Children’s Services Systems Support Specialist who, under supervision, provides on-site assistance/support to Employment and Human Services Department (EHSD) staff working in the Children & Family Services Bureau. This may include access, processing, use, documentation, storage, and retrieval of files, records, and information maintained in various computer systems and applications used by child welfare staff, including the Child Welfare Services/Case Management System (CWS/CMS). They coordinate with appropriate Information Technology staff and State Systems support staff to resolve problems when appropriate. In addition, they develop instructions and desk guides and provide training on system use, access, and applications. They are assigned to a district office; however, they may also provide resolutions to staff County-wide. We are seeking someone who: Is able to engage with diverse employees and support staff within and outside of EHSD. Is capable of thinking logically and hierarchically, drawing logical conclusions, and making appropriate recommendations. Is analytical and data-driven, responsible for collecting and analyzing information, and providing resolutions to issues/problems. Is organized and self-managing, capable of balancing their workload, multiple assignments, and priorities. Can train and instruct individuals and groups on the use of software, systems, and hardware applications. Is flexible and agile, able to cover other duties as needed. Your typical responsibilities will include: Providing direct on-site support to Child Welfare CWS/CMS end users on the use and problems with the system or related systems (i.e., Safe Measures, Structured Decision Making (SDM)). Acting as a liaison between CFS Social Workers, clerical staff, and in-house information technology staff. Developing and providing individual and group training on the use and application of the CWS/CMS system and other various computerized systems and applications. Analyzing users’ system problems to determine the nature of issues or problems. Troubleshooting and addressing employee problems with various computerized systems, referring problems to the vendor help-desk if needed. Identifying staff errors or problems and providing training and coaching on correct procedures. Acting as a resource for Staff Development for training, providing support to CWS/CMS and other computer systems and applications trainers, and participating in system user groups to assist with the development and implementation of computer systems and applications, policies, and procedures. Preparing or assisting in the preparation of reports and documentation using data maintained in the CWS/CMS system and coordinating the implementation of system upgrades. A few reasons you might love this job: You will work with people of varying levels who are passionate about their work and focused on maintaining families and reunification of families. Every day brings a variety of work and opportunities to build good working relationships with Bureau staff and Information Technology staff. You will have the ability to continuously expand your knowledge and professional growth. To read the complete job description, please visit the website; Class Specifications | Children's Services Systems Support Specialist | Class Spec Details (governmentjobs.com) The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator’s License will be accepted during the application process. Education: Completion of 60 semester units or 90 quarter units at an accredited college or university which included at least 12 semester or 18 quarter units in psychology, sociology, social welfare, computer science, business, office technology, information systems, or a closely related field. Experience: Two years of full-time experience or its equivalent in a Social Services agency utilizing a primary data system that tracks clients, cases and case management for Children Services; or, two years of full-time experience or its equivalent in a governmental agency or institution performing information system support duties, analyzing data from systems or training staff in the usage of information systems. Substitution of Education : Additional qualifying experience of the type noted above may be substituted for the desired education on a year for year basis Substitution of Experience: Bachelors of Science or Arts in Computer Science or a related field. Desirable Qualifications: Experience with CWS/CMS Experience with Safe Measures Computer Application Experience with Structured Decision-Making Tools Experience with creation of eLearning Experience with Adobe Acrobat Experience with individual and group training Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Virtual Interview : Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. The interview will measure candidates' competencies as they relate to the Children's Services Systems Support Specialist. These may include but are not limited to: Analyzing and Interpreting data, Delivering Results, Using Technology, Adaptability, Attention to Detail, Building and Maintaining Relationships, and Leading Cross Divisional Collaboration. (Weighted 100%) The virtual interview is tentatively scheduled to take place the week of June 7, 2024. The interview will be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/29/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous