PROGRAM IMPLEMENTATION MANAGER, HEALTH SERVICES

Position/Program Information

EXAM NUMBER:

PH4629A

FIRST DAY OF FILING:

Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT)

This announcement is being reposted to reopen the filling period to allow additional application filing.

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

TYPE OF RECRUITMENT:

Open Competitive Job Opportunity

No out of class experience will be accepted

SPECIAL SALARY INFORMATION:


This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

DEFINITION:
Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects.

CLASSIFICATION STANDARDS:
Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services.

Essential Job Functions

• Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables.
• Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness.
• Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way.
• Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators.
• Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County.
• Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information.
• Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services.
• Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels.
• Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration.
• Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics.
• Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives.
• Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement.
• Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders.
• Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information.
• Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring.
• Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety.
• Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites.
• Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers.
• Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders.
• Conducts policy research and drafts an annual policy agenda aimed at worker health and safety.
• Oversees the preparation of Board letters and reports and other correspondence and documents.
• Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs.
• Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts.
• Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs.
• Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department.

Requirements

MINIMUM REQUIREMENTS:

OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher.

OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher.
LICENSE:
A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications:

1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.*****

2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.*****

3. Additional points will be awarded for additional experience beyond the Minimum Requirements.

SPECIAL REQUIREMENT INFORMATION:
* Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next.

**In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager.

*** Senior Staff Analyst, Health Supervises a team of analysts providing technical and consultative service to management in major health service areas.

**** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital.

*****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title.

Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information)

Additional Information

EXAMINATION CONTENT:
Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100%.

Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment.

Passing this examination and being added to the Eligible Register does not guarantee an offer of employment.

ELIGIBILITY INFORMATION:
The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly.

VACANCY INFORMATION:
The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur.

AVAILABLE SHIFT:
Any shift, including evenings, nights, weekends and holidays.

SPECIAL INFORMATION:
APPLICATION AND FILING INFORMATION:
How to Apply
Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Apply online by clicking on the "Apply" button located on this posting. You can also track the status of your application using this website.

Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov.

The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED .

IMPORTANT NOTES:

• Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• Applications may be rejected at any stage of the examination and selection process.
• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT .
• Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted.
• Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE .
  
  

FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

EQUAL EMPLOYMENT OPPORTUNITY:
It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ .

NO SHARING OF USER ID, E-MAIL AND PASSWORD:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 659-6546
Teletype Phone: (800) 899-4099
Alternate Teletype Phone : (800) 897-0077

Department Contact Name: Exam Analyst
Department Contact Phone: (323) 659-6546
Department Contact E-mail: HRExams@ph.lacounty.gov

For detailed information, please click here

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