Job Location: This position will be located at 131 West High Street - 3rd Floor, Jefferson City, Missouri OR at 149 Park Central Square, Springfield, Missouri Why you’ll love this position: If you enjoy working with a tight-knit team to provide high-quality administrative support in a court-like setting, come join us at the Administrative Hearing Commission! The AHC provides an impartial, independent review of disputes between private citizens and state agencies or boards. We handle a wide variety of cases, including tax appeals, medical-marijuana license appeals, and professional-license disputes. Our team is comprised of lawyers and non-legal support staff. This position supports our non-legal staff team to ensure the office runs smoothly so our cases can run smoothly. This position reports to the Office Manager, who reports to the Managing Commissioner. Perform a variety of clerical tasks to assist in the AHC’s operations. Depending on the day, you may be filing, docketing, answering phones, opening new cases in the AHC’s case management system, formatting draft notices and orders, processing mail, or scheduling hearings. Work in Microsoft Office, Adobe Acrobat, WebEx, and our case management system. Coordinate closely with the Office Manager, Hearings Clerk, and Paralegal to ensure all administrative tasks are completed timely. Complete work product accurately and timely. Minimum Qualifications: Three or more years of relevant experience. (Substitutions may be allowed.) Preferred Qualifications: Experience working in legal office environment. Knowledge of basic legal terminology and legal process. Comprehensive knowledge of: Common office and videoconferencing software; Office practices, procedures, and equipment; and Grammar, composition, and spelling. Abilities to: Provide excellent customer service; Work independently and exercise sound judgment; Maintain a high level of discretion when dealing with sensitive/confidential information; Recognize priorities and work well under pressure; and Communicate effectively and function in a team. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 17, 2024
Full Time
Job Location: This position will be located at 131 West High Street - 3rd Floor, Jefferson City, Missouri OR at 149 Park Central Square, Springfield, Missouri Why you’ll love this position: If you enjoy working with a tight-knit team to provide high-quality administrative support in a court-like setting, come join us at the Administrative Hearing Commission! The AHC provides an impartial, independent review of disputes between private citizens and state agencies or boards. We handle a wide variety of cases, including tax appeals, medical-marijuana license appeals, and professional-license disputes. Our team is comprised of lawyers and non-legal support staff. This position supports our non-legal staff team to ensure the office runs smoothly so our cases can run smoothly. This position reports to the Office Manager, who reports to the Managing Commissioner. Perform a variety of clerical tasks to assist in the AHC’s operations. Depending on the day, you may be filing, docketing, answering phones, opening new cases in the AHC’s case management system, formatting draft notices and orders, processing mail, or scheduling hearings. Work in Microsoft Office, Adobe Acrobat, WebEx, and our case management system. Coordinate closely with the Office Manager, Hearings Clerk, and Paralegal to ensure all administrative tasks are completed timely. Complete work product accurately and timely. Minimum Qualifications: Three or more years of relevant experience. (Substitutions may be allowed.) Preferred Qualifications: Experience working in legal office environment. Knowledge of basic legal terminology and legal process. Comprehensive knowledge of: Common office and videoconferencing software; Office practices, procedures, and equipment; and Grammar, composition, and spelling. Abilities to: Provide excellent customer service; Work independently and exercise sound judgment; Maintain a high level of discretion when dealing with sensitive/confidential information; Recognize priorities and work well under pressure; and Communicate effectively and function in a team. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Confidential Administrative Support II Classification Confidential Administrative Support II AutoReqId 539725 Department Risk Management Sub-Division Vice President, Human Resources, Diversity and Inclusion Salary Range Classification Range $4,464 - $10,689 per month (Hiring range depending on qualifications, not anticipated to exceed $4,464 - $4,750 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of University Risk Management supports the University and its strategic goals by developing strategies to enhance scholarly and creative activity and the provision of programs that meet the evolving needs of our students, community and region while mitigating any corresponding risks. We seek an exceptional individual to join our team as the Confidential Administrative Support II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Confidential Administrative Support II reports to the Compliance Manager and provides confidential professional administrative support and assists with varied complex duties, tasks and projects involving a full range of policy and administrative issues confronting the University. Performs and/or coordinates highly sensitive and confidential operational and project management work for the Compliance Manager. Serves as first point of contact for the Compliance Manager with legal counsel and Information technology staff for items pertaining to legal holds, settlements agreements and records requests. Tasks include collecting, compiling, researching, and analyzing data; responding to requests for information; drafting documents, complex confidential reports and correspondence; coordinating settlement and resolution of claims; facilitation and managing documents; and conducting policy and factual research; making recommendations as appropriate to management. Participates in long range strategic planning. Supports as necessary unemployment claims review and Coronavirus claims processing. Requires the ability to work independently, initiative, precision, excellent organizational skills, careful coordination, discretion, and interaction with a wide variety of public and private sector contacts, including faculty, staff and students of the campus, the Chancellor's Office, other California State University campuses, as well as systemwide offices and representatives, government officials, attorneys, and the public. The work is specialized and requires access to a variety of sources of sensitive and confidential information, including but not limited to human resources and academic personnel records; labor issues; investigations; litigation strategy; student records; personnel matters; and progress/status reports on campus programs and projects. Work assignments require in-depth knowledge of the functions of the office as related to the overall campus and system wide environment. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally Essential Qualifications Bachelor’s degree from an accredited college or university; completion of a professional training program specific to the position and directly related work experience; or a combination of education and experience that demonstrates the ability to perform the essential functions of the position. Strong analytical, interpersonal, conflict resolution and written/verbal skills. Ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Investigate and analyze information, reason logically and draw conclusions. Gather and organize documents. Manage multiple projects and deadlines in a timely manner. Interpret, communicate and apply policies and procedures. Detail oriented and self-directed. Ability to maintain strict confidentiality. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Proficiency and experience with computer applications including Microsoft Office Suite. Strong analytical, interpersonal, conflict resolution and written/verbal skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose, and edit written materials; investigate and analyze information, reason logically and draw conclusions; gather and organize documents; manage multiple projects and deadlines in a timely manner; interpret, communicate and apply policies and procedures; and draft documents such as position statements and settlements. Knowledge of contract, agreement and settlement procedures and documentation, and current and developing policy issues and trends. Detail oriented, self-directed and maintain strict confidentiality. Knowledge of various records access statutes such as the California Public Records Act, Information Practices Act, Family Educational Rights and Privacy Act (FERPA), and Higher Education Employer-Employee Relations Act (HEERA). Familiarity with contracts and Collective Bargaining. License/Certifications A Valid California Driver’s License. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Position requires the use of a state vehicle to transport to events and visit schools and other outside constituents at variable hours. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: May 16 2024 Pacific Daylight Time Applications close: May 30 2024 Pacific Daylight Time Closing Date/Time:
May 17, 2024
Job Title Confidential Administrative Support II Classification Confidential Administrative Support II AutoReqId 539725 Department Risk Management Sub-Division Vice President, Human Resources, Diversity and Inclusion Salary Range Classification Range $4,464 - $10,689 per month (Hiring range depending on qualifications, not anticipated to exceed $4,464 - $4,750 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of University Risk Management supports the University and its strategic goals by developing strategies to enhance scholarly and creative activity and the provision of programs that meet the evolving needs of our students, community and region while mitigating any corresponding risks. We seek an exceptional individual to join our team as the Confidential Administrative Support II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Confidential Administrative Support II reports to the Compliance Manager and provides confidential professional administrative support and assists with varied complex duties, tasks and projects involving a full range of policy and administrative issues confronting the University. Performs and/or coordinates highly sensitive and confidential operational and project management work for the Compliance Manager. Serves as first point of contact for the Compliance Manager with legal counsel and Information technology staff for items pertaining to legal holds, settlements agreements and records requests. Tasks include collecting, compiling, researching, and analyzing data; responding to requests for information; drafting documents, complex confidential reports and correspondence; coordinating settlement and resolution of claims; facilitation and managing documents; and conducting policy and factual research; making recommendations as appropriate to management. Participates in long range strategic planning. Supports as necessary unemployment claims review and Coronavirus claims processing. Requires the ability to work independently, initiative, precision, excellent organizational skills, careful coordination, discretion, and interaction with a wide variety of public and private sector contacts, including faculty, staff and students of the campus, the Chancellor's Office, other California State University campuses, as well as systemwide offices and representatives, government officials, attorneys, and the public. The work is specialized and requires access to a variety of sources of sensitive and confidential information, including but not limited to human resources and academic personnel records; labor issues; investigations; litigation strategy; student records; personnel matters; and progress/status reports on campus programs and projects. Work assignments require in-depth knowledge of the functions of the office as related to the overall campus and system wide environment. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally Essential Qualifications Bachelor’s degree from an accredited college or university; completion of a professional training program specific to the position and directly related work experience; or a combination of education and experience that demonstrates the ability to perform the essential functions of the position. Strong analytical, interpersonal, conflict resolution and written/verbal skills. Ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Investigate and analyze information, reason logically and draw conclusions. Gather and organize documents. Manage multiple projects and deadlines in a timely manner. Interpret, communicate and apply policies and procedures. Detail oriented and self-directed. Ability to maintain strict confidentiality. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Proficiency and experience with computer applications including Microsoft Office Suite. Strong analytical, interpersonal, conflict resolution and written/verbal skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose, and edit written materials; investigate and analyze information, reason logically and draw conclusions; gather and organize documents; manage multiple projects and deadlines in a timely manner; interpret, communicate and apply policies and procedures; and draft documents such as position statements and settlements. Knowledge of contract, agreement and settlement procedures and documentation, and current and developing policy issues and trends. Detail oriented, self-directed and maintain strict confidentiality. Knowledge of various records access statutes such as the California Public Records Act, Information Practices Act, Family Educational Rights and Privacy Act (FERPA), and Higher Education Employer-Employee Relations Act (HEERA). Familiarity with contracts and Collective Bargaining. License/Certifications A Valid California Driver’s License. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Position requires the use of a state vehicle to transport to events and visit schools and other outside constituents at variable hours. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: May 16 2024 Pacific Daylight Time Applications close: May 30 2024 Pacific Daylight Time Closing Date/Time:
Job Summary The Mohave County Office of Procurement is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-12: $14.56-$20.16 Office Assistant Senior Range 8, Step 1-12: $16.05-$22.23 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Procurement Department as a Procurement Technician: Assists Contracting Division by processing requisitions and purchase order change orders. Witnesses and documents formal bid openings. Assists with contract amendment and renewal tracking. Provides administrative support to Central Services and Contracting Divisions of Procurement. Prepares meeting documents in support of solicitations, contracts, evaluations, and reporting as directed by Procurement staff. Assists public with inquiries, public record requests, and serves as the front desk receptionist. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Establishes administrative work procedures and priorities. Coordinates monitors and processes routine personnel or financial transactions to include payroll-related recordkeeping and invoices, checks, vouchers or other records. Maintains and establishes fiscal records in accordance with established procedures. Facilitates customer feedback through multiple response mechanisms. Assists department administration with budget creation, management, and tracking of actual expenses. Assists Central Services Division with county-wide telecommunication and mail distribution support to include switchboard operation, cell phone plan management, technical support coordination, postage tracking, and internal cost allocations. Performs general clerical tasks, which may include answering telephone calls, entering data into the computer, making copies, sending/receiving faxes, filing documents, or preparing outgoing mail/packages, or receiving incoming mail. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
May 03, 2024
Full Time
Job Summary The Mohave County Office of Procurement is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-12: $14.56-$20.16 Office Assistant Senior Range 8, Step 1-12: $16.05-$22.23 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Procurement Department as a Procurement Technician: Assists Contracting Division by processing requisitions and purchase order change orders. Witnesses and documents formal bid openings. Assists with contract amendment and renewal tracking. Provides administrative support to Central Services and Contracting Divisions of Procurement. Prepares meeting documents in support of solicitations, contracts, evaluations, and reporting as directed by Procurement staff. Assists public with inquiries, public record requests, and serves as the front desk receptionist. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Establishes administrative work procedures and priorities. Coordinates monitors and processes routine personnel or financial transactions to include payroll-related recordkeeping and invoices, checks, vouchers or other records. Maintains and establishes fiscal records in accordance with established procedures. Facilitates customer feedback through multiple response mechanisms. Assists department administration with budget creation, management, and tracking of actual expenses. Assists Central Services Division with county-wide telecommunication and mail distribution support to include switchboard operation, cell phone plan management, technical support coordination, postage tracking, and internal cost allocations. Performs general clerical tasks, which may include answering telephone calls, entering data into the computer, making copies, sending/receiving faxes, filing documents, or preparing outgoing mail/packages, or receiving incoming mail. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Children in Wake County are in need of your support to ensure access to the resources they need to live happy and healthy lives. We are seeking a highly organized, dependable, caring, and professional Program Assistant to provide advanced administrative duties that include, preparing Court documents for electronic filing and completing initial administrative case management functions. Join #TeamWake, and experience why Wake County is an awesome place to live, work, and play! We offer a competitive benefits and compensation package, a hybrid (in office/remote) work schedule, and a work environment that encourages staff engagement, innovation, and opportunities for personal and professional growth. Primary responsibilities include: Processing legal pleadings for electronic delivery and acceptance by Clerk of Court, hard copy delivery for Sheriff service, and internal delivery to IV-D Attorney and Case Agent Researching legal documents, electronic document management system, and Administrative Office of the Courts systems to track legal document filing status Liaise with Clerk of Court to resolve missing and/or incorrectly filed pleadings Preparing private and IV-D child support cases transferred in or out of the Wake County jurisdiction for persons requesting IV-D child support services Completing limited financial adjustments to finalize the acceptance of new cases received from other NC County jurisdictions Reviewing child support applications, to include applicant’s public assistance status and demographic information to determine applicable fee, if any Reviewing for quality assurance to determine documents correctly scanned into electronic document management system Supporting Administrative Team, to include providing Receptionist duties and other administrative clerical functions as necessary to meet needs of the team Completing special projects and reports related to document filing as necessary Utilizing Onbase, electronic document management software and systems, and the Automated Collections & Tracking System (ACTS) About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Child Support Enforcement Program experience, State or County Department of Social Services Income Maintenance Programs (Work first & Medicaid) experience, and or experience working in the Administrative Office of the Courts Experience with Hyland OnBase (PRIME) and/or other document management systems How Will We Know You're 'The One'? Knowledge of the local, state, and federal laws, rules, and regulations governing the Child Support Program Demonstrate proficiency working in ACTS, NCFAST, EIS, XPTR, Data Warehouse systems, Microsoft Office products, and Hyland OnBase (PRIME) Excellent verbal and written communication skills Ability to understand the impact and implications of decisions on the consumers and other State and local departments Ability to identify problems, determining possible solutions, and actively working to resolve the issues Ability to demonstrate a methodical and logical approach to addressing customer needs, utilizing innovative solutions and/or designs where appropriate Ability to communicate effectively with both staff and customers and external Agency partners including Medicaid, Work First, and Foster Care Programs Ability to accomplish tasks and processes accurately, timely, and completely Ability to be proactive, taking prompt action to accomplish objectives and goals beyond what is required Strong organizational skills and detail-oriented Ability to work well as a team member in a fast-paced environment Ability to multi-task Ability to work independently and strong decision-making skills Strong computer skills Strong time management skills Strong interpersonal skills About This Position Location: Waverly F. Adkins Office Building Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 18.20 - 24.33 Market Range: 18.47 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/17/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 11, 2024
What You'll Be Doing Children in Wake County are in need of your support to ensure access to the resources they need to live happy and healthy lives. We are seeking a highly organized, dependable, caring, and professional Program Assistant to provide advanced administrative duties that include, preparing Court documents for electronic filing and completing initial administrative case management functions. Join #TeamWake, and experience why Wake County is an awesome place to live, work, and play! We offer a competitive benefits and compensation package, a hybrid (in office/remote) work schedule, and a work environment that encourages staff engagement, innovation, and opportunities for personal and professional growth. Primary responsibilities include: Processing legal pleadings for electronic delivery and acceptance by Clerk of Court, hard copy delivery for Sheriff service, and internal delivery to IV-D Attorney and Case Agent Researching legal documents, electronic document management system, and Administrative Office of the Courts systems to track legal document filing status Liaise with Clerk of Court to resolve missing and/or incorrectly filed pleadings Preparing private and IV-D child support cases transferred in or out of the Wake County jurisdiction for persons requesting IV-D child support services Completing limited financial adjustments to finalize the acceptance of new cases received from other NC County jurisdictions Reviewing child support applications, to include applicant’s public assistance status and demographic information to determine applicable fee, if any Reviewing for quality assurance to determine documents correctly scanned into electronic document management system Supporting Administrative Team, to include providing Receptionist duties and other administrative clerical functions as necessary to meet needs of the team Completing special projects and reports related to document filing as necessary Utilizing Onbase, electronic document management software and systems, and the Automated Collections & Tracking System (ACTS) About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree One year of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Child Support Enforcement Program experience, State or County Department of Social Services Income Maintenance Programs (Work first & Medicaid) experience, and or experience working in the Administrative Office of the Courts Experience with Hyland OnBase (PRIME) and/or other document management systems How Will We Know You're 'The One'? Knowledge of the local, state, and federal laws, rules, and regulations governing the Child Support Program Demonstrate proficiency working in ACTS, NCFAST, EIS, XPTR, Data Warehouse systems, Microsoft Office products, and Hyland OnBase (PRIME) Excellent verbal and written communication skills Ability to understand the impact and implications of decisions on the consumers and other State and local departments Ability to identify problems, determining possible solutions, and actively working to resolve the issues Ability to demonstrate a methodical and logical approach to addressing customer needs, utilizing innovative solutions and/or designs where appropriate Ability to communicate effectively with both staff and customers and external Agency partners including Medicaid, Work First, and Foster Care Programs Ability to accomplish tasks and processes accurately, timely, and completely Ability to be proactive, taking prompt action to accomplish objectives and goals beyond what is required Strong organizational skills and detail-oriented Ability to work well as a team member in a fast-paced environment Ability to multi-task Ability to work independently and strong decision-making skills Strong computer skills Strong time management skills Strong interpersonal skills About This Position Location: Waverly F. Adkins Office Building Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 18.20 - 24.33 Market Range: 18.47 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/17/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Director of Tax & Central Collections (Fiscal Deputy Director) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024: 4.25% increase Effective June 27, 2025: 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an eligible list open to the public that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately. The recruitment will close on Wednesday, June 12, 2024 at 11:59 PM PST . TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector click here . For more information on the County of Orange click here . THE OPPORTUNITY The County of Orange, Office of the Treasurer-Tax Collector has a challenging opportunity for a well-versed manager who is self-motivated, possesses a keen technological vision in collections and billing and has the ability to demonstrate leadership and strategic communications expertise. Under the Direction of the Assistant Treasurer-Tax Collector (ATTC), the incumbent will manage all functions of the Tax and Central Collections Division, which is primarily responsible for the billing of property taxes, accounts receivable and collections for property taxes, including filing of bankruptcy claims and central collections. The Tax and Central Collections Division Director is responsible for: Development of operational strategies, division goals, performance measures, internal controls systems and key performance indicators for billings, collections and related duties. Identification of risk, recommendation of assessment and mitigation strategies, and monitoring and reporting of process efficiencies while ensuring a cost-effective focus utilizing current technology. This includes ensuring functional access to various software applications, monitoring and recommending enhancements, and remaining current with technology and the maintenance of software. Identification and implementation of process improvements and automation, leveraging contacts with other entities to optimize fiscal operations and enhance efficiency, accuracy, timeliness, and provide excellent customer service to internal and external customers. Coordination and recommendation on procurement of division purchases, contracts, and annual budget requests. This includes monitoring of division contracts to ensure professional services are received and contracts are renewed timely and in compliance with the County Procurement Manual. The incumbent will prepare requests for contracts, including, but not limited to: procurement requisitions, requests for proposals, scopes of work, contractor performance evaluations, sole source requests, etc. Assistance to executive management on special projects that may be assigned to the Division. Coordination and direction to staff, including: planning, assigning, evaluating work, monitoring performance (preparation of performance evaluations, preparation of documentation related to the progressive disciplinary process, etc.), ensuring compliance with established procedures, approving/denying employee requests for leave, and providing staff developmental programs and cross-training opportunities to ensure a skilled and adaptable workforce. The incumbent is also responsible for the oversight and supervision of the Assistant Division Director, Managers, and Supervisors, who are responsible for daily operations as follows: Property tax bill functions: Review and recommend billing cycles in compliance with state law, drafting and recommending changes to annual secured and unsecured property tax bills, supplemental and other property tax bills, and related delinquent and other notices, including educational inserts in billing. Ensure that bills are delivered to taxpayers or customers timely, cost effectively, and contain clear communication on required payment action to avoid penalties. Preparing monthly statistical reports, including tracking of bills, penalties, volumes, and standardization of each bill type, to maximize timely payment for executive management in a timely and accurate manner. Preparing various property tax certifications, such as: mobile home tax clearance certificates, bulk sales demand letters and certification of all property tax payments for tract/parcel map requests (including review for completeness of taxes due, receipt and review of security bonds, letters of credit, cashier's checks, etc.). Other collection functions include periodic auctions of tax-defaulted properties, either in-person or using an auction vendor in compliance with state law all properties that are subject to the Treasurer's power to sell. Duties include issuance of proper notifications, the publication of all statutory notifications and reviewing and recommending approval or denial for claims for excess proceeds. As part of billing and collections responsibilities, this Division manages a customer service call center, primarily for property taxes, that receives calls from taxpayers and customers and is responsible for ensuring all interactions are professional and respectful and meet all standards of excellent customer service. In addition, the Division also receives and recommends actions to be taken on claims for penalty cancellations, compliance and other taxpayer and customer disputes and issues. In addition to property tax, this Division includes billing and collections of an Accounts Receivable Unit and a Centralized Collection Unit (delinquent Department invoices). This involves regular meetings with internal and external customers on collection performance, discussion of improvements in collection methods and implementation of best practices. Working with the Treasury Division, this Division may receive and apply incoming payments using a Remittance Processing System (RPS) that is comprised of high speed, state-of-the-art check and mail extraction and processing equipment that electronically processes and sends to the depository bank over one million checks annually. Also working with Treasury Cash Management, this Division may receive incoming payments and questions at the public counter cashiering operations, including processing daily payments received by check, cash, credit/debit cards and other payments received for County agency invoices and working with Treasury Cash Management to ensure daily deposits are delivered to the bank in a timely and cost-effective manner. Other duties as assigned or required. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The following requirements are preferred but not required: At least ten (10) years’ experience as a manager in large corporation or government agency responsible for day-to-day accounts receivable, billing, collections and delinquent accounts functions with high volume and large dollars. Experience at a government agency responsible for billing and collecting of taxes is desirable. Strong skills in accounts receivables including invoicing, billing, statements, collecting on delinquent accounts, bankruptcy laws, accounting for recording of invoices in accounting records and determining allowance for doubtful accounts for financial statement purposes. Strong knowledge of internal controls, including segregation of duties between cash and records, reconciliations, cashiering and refunds, and specialized software knowledge for accounting receivable and collection software applications, and a solid understanding of internal controls related to billing and receipt of cash and other negotiable instruments. At least five (5) years of experience overseeing a call center setting responsible for maintaining the standards in place and utilizing the latest in call center technology. A bachelor’s degree in accounting, finance, or business administration and a CPA certificate. Preferred Education/Certification CPA Certificate In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: Technical knowledge, Skills, & Expertise Strong knowledge of billing and collecting processes, business operations, and financial accounting, including accounting knowledge of property tax law, collection, remittance processing, and reconciliations of billing accounts. Strong internal controls knowledge, especially in cash handling, reconciling funds and segregation of duties to protect trust funds. Experience managing accounts receivable and delinquent collections. Thorough knowledge of enforcement methods and fair debt collection practices, including, but not limited to, unsecured property tax collections, small claims actions and bankruptcy procedures. Strong experience with a variety of software accounting programs, with government accounting system experience preferred, to create and review various general ledger accounting entries such as cash receipts and journal vouchers and related reconciliations of these accounts. Experience managing a call center or other customer service organization with high customer service standards and the ability to effectively train and mentor staff responsible for interactions with the public. Strong software proficiency with Microsoft Word, Excel, PowerPoint and Outlook. Knowledge of legal requirements of contracts and agreements and bankruptcy laws. Proven innovative skill sets are needed to maintain operations at high-efficiency and cost-effectiveness. Management & Supervision Experience supervising and managing high-level management staff in a large department or organization, including accurately assessing staffing levels and resource and training needs, maximizing staff strengths and addressing staff performance with corrective disciplinary actions, as necessary. Leadership or supervisory experience with knowledge of principles and practices of supervision, including hiring, training, and evaluation of subordinates and the ability to effectively supervise employees engaged in performing a variety of accounting duties. Proven ability to promote teamwork by fostering a culture that supports individual and team goals, delegation of assignments, and shared resources in support of the larger organizational goals. Proven ability to provide guidance and direction to others to meet organizational strategic objectives, while encouraging openness, creativity and innovation. Problem-solving and team-building experience with a strong desire to coach and mentor others and collaborate to maximize desired results. Proven ability to recommend changes to best practices and assist with implementation of new ideas and innovative solutions. Problem Solving| Analysis | Results-Oriented Experience in a fast-paced, multi-tasking environment with a high volume of transactional activity, requiring multi-tasking between different clients and work tasks. Proven use of independent decision-making and judgment to address issues as they arise and keep management informed at an appropriate level. Experience researching, organizing, and analyzing relevant data and preparing complex and detailed reports for management and agencies. Experience developing alternate solutions for consideration, identifying areas for improvement, seeking creative solutions, achieving measurable results, and implementing new policies and procedures as directed. Demonstrates strong analytical, accuracy, and organizational skills to be able to document and identify trends and prepare various fiscal analysis of account balances and delinquencies for internal and external clients, in addition to Executive Management. Ability to resolve issues, improve operating efficiencies and implement cost savings. Effective Oral and Written Communication | Relationship Building Proven ability to communicate effectively, both orally and in writing, and establish and maintain effective working relationships with others. Collaborate with other local agencies, departments or stakeholders to develop effective working relationships. Promote strong internal and external communications in a clear, concise manner. Possess strong writing and grammar skills. Possess integrity and honesty and take initiative to continually improve processes. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications, physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. 1. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates who meet the qualifications as listed in the job bulletin will be referred to the next step. 2. Structured Oral Interview (Weighted 100%) This is an oral test; applicants will be interviewed, and their responses will be rated by a panel of job knowledge experts. The rating will be based on a series of structured questions designed to elicit the applicant's qualifications for the job 3. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: For specific information pertaining to this recruitment, please contact Omar Ghazi at (714) 834-6182 or via email at omar.ghazi@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 6/12/2024 11:59 PM Pacific
May 14, 2024
Full Time
CAREER DESCRIPTION Director of Tax & Central Collections (Fiscal Deputy Director) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024: 4.25% increase Effective June 27, 2025: 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an eligible list open to the public that will be used to fill current/future vacancies in the Office of the Treasurer-Tax Collector and/or any other departments within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately. The recruitment will close on Wednesday, June 12, 2024 at 11:59 PM PST . TREASURER-TAX COLLECTOR The mission of the Treasurer-Tax Collector (TTC) is to ensure safe and timely receipt, deposit, collection, investment and payment of public funds. Our vision is to implement best business practices which maximize value, minimize costs and provide timely, accurate and courteous service to our internal and external customers. To accomplish our mission and vision, we will invest public funds in a manner that provides maximum security of principal and maintains the public trust; maintain sufficient liquidity to enable participants to meet their operating cash requirements; obtain a stable market rate of return throughout budgetary and economic cycles; provide timely, cost-effective, accurate and courteous customer service; invest resources to develop and maintain knowledgeable and competent staff; act in an ethical and professional manner while maintaining honest, respectful and open communications; and, streamline cashiering and collection processes to increase timely collection of public revenues for the benefit of Orange County citizens. The Treasurer-Tax Collector has an annual operating budget of $17 million with approximately 70 employees. The Treasurer also is an ex-officio trustee on the Orange County Employees Retirement System managing over $21 billion and the banker for the community and school districts in Orange County. For more information on the Treasurer-Tax Collector click here . For more information on the County of Orange click here . THE OPPORTUNITY The County of Orange, Office of the Treasurer-Tax Collector has a challenging opportunity for a well-versed manager who is self-motivated, possesses a keen technological vision in collections and billing and has the ability to demonstrate leadership and strategic communications expertise. Under the Direction of the Assistant Treasurer-Tax Collector (ATTC), the incumbent will manage all functions of the Tax and Central Collections Division, which is primarily responsible for the billing of property taxes, accounts receivable and collections for property taxes, including filing of bankruptcy claims and central collections. The Tax and Central Collections Division Director is responsible for: Development of operational strategies, division goals, performance measures, internal controls systems and key performance indicators for billings, collections and related duties. Identification of risk, recommendation of assessment and mitigation strategies, and monitoring and reporting of process efficiencies while ensuring a cost-effective focus utilizing current technology. This includes ensuring functional access to various software applications, monitoring and recommending enhancements, and remaining current with technology and the maintenance of software. Identification and implementation of process improvements and automation, leveraging contacts with other entities to optimize fiscal operations and enhance efficiency, accuracy, timeliness, and provide excellent customer service to internal and external customers. Coordination and recommendation on procurement of division purchases, contracts, and annual budget requests. This includes monitoring of division contracts to ensure professional services are received and contracts are renewed timely and in compliance with the County Procurement Manual. The incumbent will prepare requests for contracts, including, but not limited to: procurement requisitions, requests for proposals, scopes of work, contractor performance evaluations, sole source requests, etc. Assistance to executive management on special projects that may be assigned to the Division. Coordination and direction to staff, including: planning, assigning, evaluating work, monitoring performance (preparation of performance evaluations, preparation of documentation related to the progressive disciplinary process, etc.), ensuring compliance with established procedures, approving/denying employee requests for leave, and providing staff developmental programs and cross-training opportunities to ensure a skilled and adaptable workforce. The incumbent is also responsible for the oversight and supervision of the Assistant Division Director, Managers, and Supervisors, who are responsible for daily operations as follows: Property tax bill functions: Review and recommend billing cycles in compliance with state law, drafting and recommending changes to annual secured and unsecured property tax bills, supplemental and other property tax bills, and related delinquent and other notices, including educational inserts in billing. Ensure that bills are delivered to taxpayers or customers timely, cost effectively, and contain clear communication on required payment action to avoid penalties. Preparing monthly statistical reports, including tracking of bills, penalties, volumes, and standardization of each bill type, to maximize timely payment for executive management in a timely and accurate manner. Preparing various property tax certifications, such as: mobile home tax clearance certificates, bulk sales demand letters and certification of all property tax payments for tract/parcel map requests (including review for completeness of taxes due, receipt and review of security bonds, letters of credit, cashier's checks, etc.). Other collection functions include periodic auctions of tax-defaulted properties, either in-person or using an auction vendor in compliance with state law all properties that are subject to the Treasurer's power to sell. Duties include issuance of proper notifications, the publication of all statutory notifications and reviewing and recommending approval or denial for claims for excess proceeds. As part of billing and collections responsibilities, this Division manages a customer service call center, primarily for property taxes, that receives calls from taxpayers and customers and is responsible for ensuring all interactions are professional and respectful and meet all standards of excellent customer service. In addition, the Division also receives and recommends actions to be taken on claims for penalty cancellations, compliance and other taxpayer and customer disputes and issues. In addition to property tax, this Division includes billing and collections of an Accounts Receivable Unit and a Centralized Collection Unit (delinquent Department invoices). This involves regular meetings with internal and external customers on collection performance, discussion of improvements in collection methods and implementation of best practices. Working with the Treasury Division, this Division may receive and apply incoming payments using a Remittance Processing System (RPS) that is comprised of high speed, state-of-the-art check and mail extraction and processing equipment that electronically processes and sends to the depository bank over one million checks annually. Also working with Treasury Cash Management, this Division may receive incoming payments and questions at the public counter cashiering operations, including processing daily payments received by check, cash, credit/debit cards and other payments received for County agency invoices and working with Treasury Cash Management to ensure daily deposits are delivered to the bank in a timely and cost-effective manner. Other duties as assigned or required. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The following requirements are preferred but not required: At least ten (10) years’ experience as a manager in large corporation or government agency responsible for day-to-day accounts receivable, billing, collections and delinquent accounts functions with high volume and large dollars. Experience at a government agency responsible for billing and collecting of taxes is desirable. Strong skills in accounts receivables including invoicing, billing, statements, collecting on delinquent accounts, bankruptcy laws, accounting for recording of invoices in accounting records and determining allowance for doubtful accounts for financial statement purposes. Strong knowledge of internal controls, including segregation of duties between cash and records, reconciliations, cashiering and refunds, and specialized software knowledge for accounting receivable and collection software applications, and a solid understanding of internal controls related to billing and receipt of cash and other negotiable instruments. At least five (5) years of experience overseeing a call center setting responsible for maintaining the standards in place and utilizing the latest in call center technology. A bachelor’s degree in accounting, finance, or business administration and a CPA certificate. Preferred Education/Certification CPA Certificate In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: Technical knowledge, Skills, & Expertise Strong knowledge of billing and collecting processes, business operations, and financial accounting, including accounting knowledge of property tax law, collection, remittance processing, and reconciliations of billing accounts. Strong internal controls knowledge, especially in cash handling, reconciling funds and segregation of duties to protect trust funds. Experience managing accounts receivable and delinquent collections. Thorough knowledge of enforcement methods and fair debt collection practices, including, but not limited to, unsecured property tax collections, small claims actions and bankruptcy procedures. Strong experience with a variety of software accounting programs, with government accounting system experience preferred, to create and review various general ledger accounting entries such as cash receipts and journal vouchers and related reconciliations of these accounts. Experience managing a call center or other customer service organization with high customer service standards and the ability to effectively train and mentor staff responsible for interactions with the public. Strong software proficiency with Microsoft Word, Excel, PowerPoint and Outlook. Knowledge of legal requirements of contracts and agreements and bankruptcy laws. Proven innovative skill sets are needed to maintain operations at high-efficiency and cost-effectiveness. Management & Supervision Experience supervising and managing high-level management staff in a large department or organization, including accurately assessing staffing levels and resource and training needs, maximizing staff strengths and addressing staff performance with corrective disciplinary actions, as necessary. Leadership or supervisory experience with knowledge of principles and practices of supervision, including hiring, training, and evaluation of subordinates and the ability to effectively supervise employees engaged in performing a variety of accounting duties. Proven ability to promote teamwork by fostering a culture that supports individual and team goals, delegation of assignments, and shared resources in support of the larger organizational goals. Proven ability to provide guidance and direction to others to meet organizational strategic objectives, while encouraging openness, creativity and innovation. Problem-solving and team-building experience with a strong desire to coach and mentor others and collaborate to maximize desired results. Proven ability to recommend changes to best practices and assist with implementation of new ideas and innovative solutions. Problem Solving| Analysis | Results-Oriented Experience in a fast-paced, multi-tasking environment with a high volume of transactional activity, requiring multi-tasking between different clients and work tasks. Proven use of independent decision-making and judgment to address issues as they arise and keep management informed at an appropriate level. Experience researching, organizing, and analyzing relevant data and preparing complex and detailed reports for management and agencies. Experience developing alternate solutions for consideration, identifying areas for improvement, seeking creative solutions, achieving measurable results, and implementing new policies and procedures as directed. Demonstrates strong analytical, accuracy, and organizational skills to be able to document and identify trends and prepare various fiscal analysis of account balances and delinquencies for internal and external clients, in addition to Executive Management. Ability to resolve issues, improve operating efficiencies and implement cost savings. Effective Oral and Written Communication | Relationship Building Proven ability to communicate effectively, both orally and in writing, and establish and maintain effective working relationships with others. Collaborate with other local agencies, departments or stakeholders to develop effective working relationships. Promote strong internal and external communications in a clear, concise manner. Possess strong writing and grammar skills. Possess integrity and honesty and take initiative to continually improve processes. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications, physical and mental requirements, and environmental conditions for this position. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. 1. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates who meet the qualifications as listed in the job bulletin will be referred to the next step. 2. Structured Oral Interview (Weighted 100%) This is an oral test; applicants will be interviewed, and their responses will be rated by a panel of job knowledge experts. The rating will be based on a series of structured questions designed to elicit the applicant's qualifications for the job 3. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: For specific information pertaining to this recruitment, please contact Omar Ghazi at (714) 834-6182 or via email at omar.ghazi@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 6/12/2024 11:59 PM Pacific
City of Tulare, CA
Tulare, California, United States
Position Description RECRUITMENT OVERVIEW The City of Tulare is currently recruiting to fill the position of Administration Analyst. We have one immediate vacancy and an eligible list will also be established to fill future vacancies in this classification for a period of up to six months. Thank you for your interest in the position. We look forward to the opportunity to consider you as an applicant. The dates associated with the various steps of our recruitment process are outlined in this job posting. Please be sure to make note of the dates and plan now to participate in each phase of the process. The City of Tulare is a vibrant and steadily growing community with a population of 70,693 located in the heart of California's Central Valley. The city provides a full-range of services to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be considered for this position applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. In addition to submitting a detailed application, you are required to respond to the supplemental questions associated with the application. Your responses to the supplemental questions will be used to help us evaluate your qualifying knowledge, skills, and abilities. Resumes may be attached but will not be accepted in lieu of a complete, detailed application or in lieu of detailed responses to the supplemental questions The dates associated with the recruitment process are outlined in this job posting. For planning/scheduling purposes, please make note of the dates. For planning purposes, we are including reference to the written exam. Additional details regarding the exam will be sent via email, to qualified applicants after our screening process is complete on or after May 24th at 5 p.m. TYPING CERTIFICATE To be considered for this position applicants must submit a detailed application and a typing certificate demonstrating their ability to type a minimum of 40 WPM issued within the past twelve months. Most adult schools, community colleges, and staffing agencies administer typing tests. We also accept typing certificates obtained online from: https://www.ratatype.com WRITTEN EXAM If we determine that you meet the minimum requirements for the position you will be invited to take a written exam which is the first phase of our recruitment process. The written examination will be administered on the morning of: THURSDAY, JUNE 6th. INTERVIEW Applicants that achieve a minimum passing score of 70% on the written exam will be eligible to participate in the interview phase which will be conducted on: Monday, June 17th. POSITION OVERVIEW Under general supervision, performs complex, confidential, analytical, and technical level duties in varied areas of the Administration Department involving a high degree of independent judgment, tact, and discretion requiring a thorough knowledge of City processes and procedures; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Chief Deputy City Clerk with additional direction from the City Manager, Assistant City Manager, and Human Resources Director. No direct supervision of staff is exercised, but this position is required to engage in detailed coordination efforts with managers throughout the organization for various special projects and the City’s Records and Information Management Program. CLASS CHARACTERISTICS This is a single incumbent position classification that is responsible for assisting in the administration and daily operations of the City Clerk's Office under the direction of the Chief Deputy City Clerk. This classification performs a variety of administrative duties including assisting in municipal elections, administration of filings, development of the Board of Public Utilities Commissioners agendas, coordination with City departments, publication of legal notices, maintenance of the City's Municipal Code, management of City contracts, and coordination of the City's Records and Information Management Program. Incumbents perform the full range of duties as assigned, working independently and exercising judgment and initiative. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The nature, scope, and diversity of responsibilities of this classification require a broad understanding of City functions with particular emphasis in records management and the capability of relieving the Chief Deputy City Clerk of day-to-day office administrative and coordinative duties, as well as fulfilling some of the duties of the Chief Deputy City Clerk in his/her absence. This class is distinguished from the Chief Deputy City Clerk in that the latter is accountable for accomplishing goals and objectives for the office and for furthering City goals and objectives within general policy guidelines. Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Provides responsible clerical, administrative, and analytical support for the City Manager's Office and Human Resources Department. Support for other departments may be assigned as needed. Assists staff in performing and conducting studies, special projects, administrative, analytical, and technical functions; Compiles and coordinates a variety of information and resources for department staff. Assists in the planning, organizing, and /or overseeing of special projects. Researches, tracks, and assists with contracts, agreements, and grant writing. Prepares and distributes administrative and public reports, bulletins, questionnaires, notices for public hearings, and other documents as assigned. Receives and screens visitors and telephone calls; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of policies, rules, procedures, and ordinances. Assists in the preparation of the City Council and Board of Public Utilities Commissioners meeting agendas; assembles agenda materials and supporting documents. Attends assigned meetings; interacts with outside agencies and commissions; participates in teams or committees, as needed. Prepares and submits City Manager and City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities. In the absence of the Chief Deputy City Clerk, takes minutes of official meetings including City Council and Board of Public Utilities Commissioners meetings; transcribes and prepares minutes; prepares minute orders, resolutions, and ordinances in draft or final form; coordinates the review and approval of official actions with the City Council, the City Manager, citizens, community groups, and others. Assists in the preparation and coordination of follow-up items from the City Council or Board of Public Utilities Commissioners meetings, such as contracts, resolutions, and ordinances in draft or final form. Assists in planning and conducting periodic municipal elections; administration of state campaign and disclosure laws; prepares necessary correspondence and resolutions for City Council approval related to the election process; and monitors potential candidates. Assists in maintaining information regarding various boards, commissions, and committees, including attending meetings, preparing agendas, taking minutes, tracking members’ terms, solicit applications when vacancies occur, schedule interviews, and correspond with applicants during the appointment process and following appointments. Assists in notifying, tracking, and reviewing Fair Political Practices Commission (FPPC) filings. Develops statistical and related reports and forms requiring analysis of data and provides digests or summaries for management; prepares special reports, charts, graphs, or statistical data as required. Participates in records management operations; processes destruction requests, schedules shredding, and schedules imagining of records. Assists in receiving, coordinating, tracking, and responding to requests for public records; provides assistance to the public by helping to identify records and information relevant to requests; ensures timely response to all requests and communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information; justifies any nondisclosure and/or ensures deletion of any portions that are exempt from the mandate of the Public Records Act. Performs a variety of routine to complex administrative and office support duties related to official record-keeping for the City; processes destruction requests, schedules shredding, and schedules imaging of records. Composes letters, memoranda, and reports; proofreads reports, forms, and other typed, handwritten, graphic, or photographic information for accuracy, grammar, punctuation, math, and procedural accuracy. Develops informational material for departmental publications and promotions, including brochures, reports, articles, public service announcements, and related materials as assigned. Makes public presentations to and receives information from boards, commissions, and committees or city council. Prepares material using various computer software programs including photo and video editing and graphics software. Provides notary services and certification on City documents. Performs other duties as assigned. Qualifications / Requirements Knowledge of: Applicable policies, procedures, laws, and regulations pertaining to assigned programs, including the Brown Act and California Public Records Act. A variety of public documents including contracts and ordinances. Standard office administrative and secretarial practices and procedures, including the use of standard office equipment. Computer software including PowerPoint, photo and video editing software, and graphics software. English usage, grammar, spelling, syntax, punctuation, and principles of effective written communication. Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone and representing the City at various business, professional, educational, regulatory, and legislative organizations. Strong analytical skills with the ability to summarize findings and formulate recommendations. Public presentation principles and techniques. Graphic design principles and layout techniques. Principles and practices related to continuous improvement methods and principles. Ability to: Prepare meeting agendas, minutes, resolutions, and ordinances. Provide varied, confidential, and responsible secretarial and office administrative work requiring the use of independent judgment, tact, and discretion. Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests/interruptions. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner. Evaluate and develop improvements in operations, procedures, policies, or methods. Conduct research and prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances. Compose correspondences and reports independently or from brief instructions. Type with accuracy and speed sufficient to ensure successful work performance. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Organize own work, coordinate projects, set priorities, meet critical deadlines, and follow-up on assignments with minimal direction and competing deadlines. Understand and follow oral and written instructions. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish and maintain effective working relationships with employees and those contacted in the course of the work. Prepare appealing and professional quality public presentation material and to make public presentations using such materials. Manage multiple, high-priority projects with competing deadlines. Work beyond normal business hours as needed. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework in paralegal studies, communications, public or business administration, or a closely related field, and four (4) years of increasingly responsible clerical/administrative support experience involving taking and transcribing minutes of meetings, maintaining complex files, explaining policies, procedures, and regulations, and applying analytical skills to create reports. Experience with a municipality or other public agency is highly desirable. License: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of, or ability to obtain, within six (6) months of appointment, certification as Notary Public. Certificate: Typing Certificate (issued within the past six months) documenting the ability to type a minimum of 40 Words Per Minute. Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds and heavier weights with the use of proper equipment. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation.Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -Based onsalary. Shortandlong term disability insurance. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Management leave - 64 hours per year. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: 5/22/2024 11:59 PM Pacific
May 02, 2024
Full Time
Position Description RECRUITMENT OVERVIEW The City of Tulare is currently recruiting to fill the position of Administration Analyst. We have one immediate vacancy and an eligible list will also be established to fill future vacancies in this classification for a period of up to six months. Thank you for your interest in the position. We look forward to the opportunity to consider you as an applicant. The dates associated with the various steps of our recruitment process are outlined in this job posting. Please be sure to make note of the dates and plan now to participate in each phase of the process. The City of Tulare is a vibrant and steadily growing community with a population of 70,693 located in the heart of California's Central Valley. The city provides a full-range of services to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be considered for this position applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. In addition to submitting a detailed application, you are required to respond to the supplemental questions associated with the application. Your responses to the supplemental questions will be used to help us evaluate your qualifying knowledge, skills, and abilities. Resumes may be attached but will not be accepted in lieu of a complete, detailed application or in lieu of detailed responses to the supplemental questions The dates associated with the recruitment process are outlined in this job posting. For planning/scheduling purposes, please make note of the dates. For planning purposes, we are including reference to the written exam. Additional details regarding the exam will be sent via email, to qualified applicants after our screening process is complete on or after May 24th at 5 p.m. TYPING CERTIFICATE To be considered for this position applicants must submit a detailed application and a typing certificate demonstrating their ability to type a minimum of 40 WPM issued within the past twelve months. Most adult schools, community colleges, and staffing agencies administer typing tests. We also accept typing certificates obtained online from: https://www.ratatype.com WRITTEN EXAM If we determine that you meet the minimum requirements for the position you will be invited to take a written exam which is the first phase of our recruitment process. The written examination will be administered on the morning of: THURSDAY, JUNE 6th. INTERVIEW Applicants that achieve a minimum passing score of 70% on the written exam will be eligible to participate in the interview phase which will be conducted on: Monday, June 17th. POSITION OVERVIEW Under general supervision, performs complex, confidential, analytical, and technical level duties in varied areas of the Administration Department involving a high degree of independent judgment, tact, and discretion requiring a thorough knowledge of City processes and procedures; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Chief Deputy City Clerk with additional direction from the City Manager, Assistant City Manager, and Human Resources Director. No direct supervision of staff is exercised, but this position is required to engage in detailed coordination efforts with managers throughout the organization for various special projects and the City’s Records and Information Management Program. CLASS CHARACTERISTICS This is a single incumbent position classification that is responsible for assisting in the administration and daily operations of the City Clerk's Office under the direction of the Chief Deputy City Clerk. This classification performs a variety of administrative duties including assisting in municipal elections, administration of filings, development of the Board of Public Utilities Commissioners agendas, coordination with City departments, publication of legal notices, maintenance of the City's Municipal Code, management of City contracts, and coordination of the City's Records and Information Management Program. Incumbents perform the full range of duties as assigned, working independently and exercising judgment and initiative. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The nature, scope, and diversity of responsibilities of this classification require a broad understanding of City functions with particular emphasis in records management and the capability of relieving the Chief Deputy City Clerk of day-to-day office administrative and coordinative duties, as well as fulfilling some of the duties of the Chief Deputy City Clerk in his/her absence. This class is distinguished from the Chief Deputy City Clerk in that the latter is accountable for accomplishing goals and objectives for the office and for furthering City goals and objectives within general policy guidelines. Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Provides responsible clerical, administrative, and analytical support for the City Manager's Office and Human Resources Department. Support for other departments may be assigned as needed. Assists staff in performing and conducting studies, special projects, administrative, analytical, and technical functions; Compiles and coordinates a variety of information and resources for department staff. Assists in the planning, organizing, and /or overseeing of special projects. Researches, tracks, and assists with contracts, agreements, and grant writing. Prepares and distributes administrative and public reports, bulletins, questionnaires, notices for public hearings, and other documents as assigned. Receives and screens visitors and telephone calls; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of policies, rules, procedures, and ordinances. Assists in the preparation of the City Council and Board of Public Utilities Commissioners meeting agendas; assembles agenda materials and supporting documents. Attends assigned meetings; interacts with outside agencies and commissions; participates in teams or committees, as needed. Prepares and submits City Manager and City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities. In the absence of the Chief Deputy City Clerk, takes minutes of official meetings including City Council and Board of Public Utilities Commissioners meetings; transcribes and prepares minutes; prepares minute orders, resolutions, and ordinances in draft or final form; coordinates the review and approval of official actions with the City Council, the City Manager, citizens, community groups, and others. Assists in the preparation and coordination of follow-up items from the City Council or Board of Public Utilities Commissioners meetings, such as contracts, resolutions, and ordinances in draft or final form. Assists in planning and conducting periodic municipal elections; administration of state campaign and disclosure laws; prepares necessary correspondence and resolutions for City Council approval related to the election process; and monitors potential candidates. Assists in maintaining information regarding various boards, commissions, and committees, including attending meetings, preparing agendas, taking minutes, tracking members’ terms, solicit applications when vacancies occur, schedule interviews, and correspond with applicants during the appointment process and following appointments. Assists in notifying, tracking, and reviewing Fair Political Practices Commission (FPPC) filings. Develops statistical and related reports and forms requiring analysis of data and provides digests or summaries for management; prepares special reports, charts, graphs, or statistical data as required. Participates in records management operations; processes destruction requests, schedules shredding, and schedules imagining of records. Assists in receiving, coordinating, tracking, and responding to requests for public records; provides assistance to the public by helping to identify records and information relevant to requests; ensures timely response to all requests and communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information; justifies any nondisclosure and/or ensures deletion of any portions that are exempt from the mandate of the Public Records Act. Performs a variety of routine to complex administrative and office support duties related to official record-keeping for the City; processes destruction requests, schedules shredding, and schedules imaging of records. Composes letters, memoranda, and reports; proofreads reports, forms, and other typed, handwritten, graphic, or photographic information for accuracy, grammar, punctuation, math, and procedural accuracy. Develops informational material for departmental publications and promotions, including brochures, reports, articles, public service announcements, and related materials as assigned. Makes public presentations to and receives information from boards, commissions, and committees or city council. Prepares material using various computer software programs including photo and video editing and graphics software. Provides notary services and certification on City documents. Performs other duties as assigned. Qualifications / Requirements Knowledge of: Applicable policies, procedures, laws, and regulations pertaining to assigned programs, including the Brown Act and California Public Records Act. A variety of public documents including contracts and ordinances. Standard office administrative and secretarial practices and procedures, including the use of standard office equipment. Computer software including PowerPoint, photo and video editing software, and graphics software. English usage, grammar, spelling, syntax, punctuation, and principles of effective written communication. Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone and representing the City at various business, professional, educational, regulatory, and legislative organizations. Strong analytical skills with the ability to summarize findings and formulate recommendations. Public presentation principles and techniques. Graphic design principles and layout techniques. Principles and practices related to continuous improvement methods and principles. Ability to: Prepare meeting agendas, minutes, resolutions, and ordinances. Provide varied, confidential, and responsible secretarial and office administrative work requiring the use of independent judgment, tact, and discretion. Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests/interruptions. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner. Evaluate and develop improvements in operations, procedures, policies, or methods. Conduct research and prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances. Compose correspondences and reports independently or from brief instructions. Type with accuracy and speed sufficient to ensure successful work performance. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Organize own work, coordinate projects, set priorities, meet critical deadlines, and follow-up on assignments with minimal direction and competing deadlines. Understand and follow oral and written instructions. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish and maintain effective working relationships with employees and those contacted in the course of the work. Prepare appealing and professional quality public presentation material and to make public presentations using such materials. Manage multiple, high-priority projects with competing deadlines. Work beyond normal business hours as needed. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework in paralegal studies, communications, public or business administration, or a closely related field, and four (4) years of increasingly responsible clerical/administrative support experience involving taking and transcribing minutes of meetings, maintaining complex files, explaining policies, procedures, and regulations, and applying analytical skills to create reports. Experience with a municipality or other public agency is highly desirable. License: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of, or ability to obtain, within six (6) months of appointment, certification as Notary Public. Certificate: Typing Certificate (issued within the past six months) documenting the ability to type a minimum of 40 Words Per Minute. Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds and heavier weights with the use of proper equipment. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation.Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -Based onsalary. Shortandlong term disability insurance. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Management leave - 64 hours per year. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: 5/22/2024 11:59 PM Pacific
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $121,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. Recruitment Closing Date: Open Until Filled First Application Review : May 6, 2024 THE DEPARTMENT: Student Conduct and Integrity at Cal Poly Pomona is a unit under the Division of Student Affairs that holistically supports student success, health, and well-being through intentional initiatives, programs, and partnerships. The Office of Student Conduct and Integrity educates the campus community about student rights and responsibilities, interprets and adjudicates the Student Code of Conduct and other applicable policies, upholds the integrity of CPP’s academic mission, and promotes ethical development using a culturally relevant approach grounded in due process and restorative practices DUTIES AND RESPONSIBILITIES: Leadership, Strategic Planning, and Programming Creates and oversees a comprehensive, strategic vision for Student Conduct and Integrity that is rooted in the fundamentals of due process and student success for a campus that serves a large percentage of first-generation, Pell Eligible, and/or URM students. Collaborates with other campus areas/departments (University Police, University Housing Services, Academic Affairs, Care Center, Dean of Students Office, Fraternity and Sorority Life, Equity and Compliance, etc.) to ensure a seamless, well-rounded, culturally relevant, educational, and restorative approach to student discipline and integrity practices. Provides leadership, supervision, and training to all departmental staff and ensures Student Conduct and Integrity’s success in adjudicating the Code of Conduct in a fair, timely, and equitable fashion. Conducts an annual review of departmental policies and procedures to ensure alignment with Executive Order 1098, Title 5, and other governing policies and laws. Recommends appropriate revisions. Provides statistical reports/summaries for stakeholders regarding caseloads, types of conduct cases, and outcomes. Prepares monthly and annual reports as requested Student Affairs leadership. Collaborates with the Student Affairs Assessment team to create and implement a comprehensive assessment plan to measure student learning and success. Serves as subject matter expert on issues pertaining to student conduct in higher education, including current legal/due process issues that impact the student conduct process, academic integrity, and trends in higher education and student conduct. The incumbent must be up-to-date and aware of federal, state, and local laws, policies, and legislation that impact Student Affairs. Maintains membership in national professional associations governing the work of student conduct administrators, including ASCA, and participates in trainings required to maintain expertise in the area. Ensures that all members of the student conduct staff have a solid, working knowledge of applicable law, policy, and legislation that guide their work. Consults with the General Counsel for advice and opinions pertaining to student related matters which have, or may have, an effect on the University. Ensures compliance with FERPA and security of all records maintained by the Office of Student Conduct & Integrity. Actively collaborates with campus Maxient partners to maximize database usage and potential. Oversight of the department budget, payroll, and finances. Actively participates as a core member of the Students of Concern Team and an ad hoc member of the Threat Assessment Team. Delivers trainings to campus partners related to these teams. Prioritizes participation on these teams and ensures staff are trained as back-up. Co-creates relevant programs, initiatives, and services with units across and within the campus community Administration of Student Discipline Process Directs the implementation of student discipline policies, procedures, and sanctions in accordance with Title 5, California Administrative Code, Section 41301 and related sections, Executive Order 1098 - Student Disciplinary Procedures for the CSU, and other relevant Executive Orders. Investigate and adjudicate alleged violations of student misconduct related to compliance with all University policies, procedures, and requirements. Oversees the disciplinary process embedded within University Housing and ensures seamless case handling between housing and the Conduct Office. Develop and implement a robust student club/organization discipline process. Advise professional staff members from a variety of offices on campus and meet with student club members to address allegations of underage drinking, hazing, or other inappropriate conduct by a Cal Poly Pomona student organization under Executive Order 1068. Consults with University Police, district attorneys, legal representatives, faculty, staff, students, and other relevant individuals regarding disciplinary investigations and sanctions. Issues appropriate, educationally focused, student-centered, and culturally relevant disciplinary sanctions to students found to be in violation of University disciplinary codes. Monitors ongoing sanction requirements, settlement agreements, and other disciplinary actions and provides consistent and timely updates to senior leadership for high-level cases. Formulates recommendations regarding substantive changes in law and policies impacting students and the campus community. Trains and educates the University community on the Student Conduct and Academic Integrity process, current legal parameters, fundamental fairness, and due process. Recruits and trains Hearing Officers and members of the Student Conduct Committee. Collaborate with campus partners (including, but not limited to the Care Center, Title IX, Survivor Advocates, Disability Resource Center, and ASI) to recruit and train a pool of support people available to assist respondents engaging with the student conduct process. Assists with the monitoring of protest & free speech activities and respond, as necessary, ensuring that campus policies and issues of “time, place, and manner” are enforced. Represents Cal Poly Pomona at all CSU Student Conduct Officers meetings, attends CSU trainings related to investigation practices, updates to Title V and pertinent CSU Executive Orders. Creates and implements restorative initiatives utilizing the Restorative Justice Continuum Model, including dialogue circles and other educational-based approaches to address restoration and healing. Creates and provides conflict resolution training sessions to students and unit staff. Maintains working knowledge of Clery, FERPA, Title IX, VAWA, and all other rules, regulations, guidelines, laws, and policies that impact the student conduct process. Equity, Diversity & Inclusion In all our responsibilities, working to integrate in our work more culturally relevant and social justice mindedness through learning of one's own cultural and engaging in more opportunities to learn about other communities different from our own to continually build the department's commitment to becoming a culturally relevant organization. Facilitates an inclusive, just, and equitable work environment that encourages knowledge of, respect for, and development of skills to engage with those of diverse culture or backgrounds. Ensures all operations, procedures, processes, and programs through the office are culturally relevant and identity conscious. Other duties as assigned Serves as a member of the cluster leadership and contributes to the strategic direction of the cluster. Serves on various University and Divisional committees as appropriate. QUALIFICATIONS: A master’s degree in Higher Education Administration, Counseling, Clinical Psychology or Social Work or applicable fields. Five (5) years of experience at the post-secondary level in student life/student affairs, two (2) of which must specifically include experience adjudicating high-level student conduct cases within a centralized, university conduct office. Two (2) years management, supervisory or leadership experience in an applicable field. Superior written and communication skills. Excellent skills in conflict resolution, advising, and mediation. Demonstrated ability to work with a diverse campus population. Communication skills, including interpersonal communication, writing, public speaking and presenting training and facilitation and instruction. Deep knowledge and understanding of Clery Act, FERPA, Title IX, VAWA, due process, confidentiality in higher education, and other laws, policies, regulations, and rules guiding the work of Student Conduct Administrators. PREFERRED EXPERIENCE: Previous supervisory/leadership experience within a university student conduct office (as a Director, Associate/Assistant Director, or Senior Conduct Coordinator). Basic knowledge of CSU policies and procedures and law affecting judicial decisions including Title V Sections 41303 and 41303 of the California Code of Regulations, and CSU Executive Order. Ability to interact with student, faculty, administrators, police, staff, and community members in a collegial manner to resolved highly charged matters that arise. Competency in Maxient online database system. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 23, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $121,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. Recruitment Closing Date: Open Until Filled First Application Review : May 6, 2024 THE DEPARTMENT: Student Conduct and Integrity at Cal Poly Pomona is a unit under the Division of Student Affairs that holistically supports student success, health, and well-being through intentional initiatives, programs, and partnerships. The Office of Student Conduct and Integrity educates the campus community about student rights and responsibilities, interprets and adjudicates the Student Code of Conduct and other applicable policies, upholds the integrity of CPP’s academic mission, and promotes ethical development using a culturally relevant approach grounded in due process and restorative practices DUTIES AND RESPONSIBILITIES: Leadership, Strategic Planning, and Programming Creates and oversees a comprehensive, strategic vision for Student Conduct and Integrity that is rooted in the fundamentals of due process and student success for a campus that serves a large percentage of first-generation, Pell Eligible, and/or URM students. Collaborates with other campus areas/departments (University Police, University Housing Services, Academic Affairs, Care Center, Dean of Students Office, Fraternity and Sorority Life, Equity and Compliance, etc.) to ensure a seamless, well-rounded, culturally relevant, educational, and restorative approach to student discipline and integrity practices. Provides leadership, supervision, and training to all departmental staff and ensures Student Conduct and Integrity’s success in adjudicating the Code of Conduct in a fair, timely, and equitable fashion. Conducts an annual review of departmental policies and procedures to ensure alignment with Executive Order 1098, Title 5, and other governing policies and laws. Recommends appropriate revisions. Provides statistical reports/summaries for stakeholders regarding caseloads, types of conduct cases, and outcomes. Prepares monthly and annual reports as requested Student Affairs leadership. Collaborates with the Student Affairs Assessment team to create and implement a comprehensive assessment plan to measure student learning and success. Serves as subject matter expert on issues pertaining to student conduct in higher education, including current legal/due process issues that impact the student conduct process, academic integrity, and trends in higher education and student conduct. The incumbent must be up-to-date and aware of federal, state, and local laws, policies, and legislation that impact Student Affairs. Maintains membership in national professional associations governing the work of student conduct administrators, including ASCA, and participates in trainings required to maintain expertise in the area. Ensures that all members of the student conduct staff have a solid, working knowledge of applicable law, policy, and legislation that guide their work. Consults with the General Counsel for advice and opinions pertaining to student related matters which have, or may have, an effect on the University. Ensures compliance with FERPA and security of all records maintained by the Office of Student Conduct & Integrity. Actively collaborates with campus Maxient partners to maximize database usage and potential. Oversight of the department budget, payroll, and finances. Actively participates as a core member of the Students of Concern Team and an ad hoc member of the Threat Assessment Team. Delivers trainings to campus partners related to these teams. Prioritizes participation on these teams and ensures staff are trained as back-up. Co-creates relevant programs, initiatives, and services with units across and within the campus community Administration of Student Discipline Process Directs the implementation of student discipline policies, procedures, and sanctions in accordance with Title 5, California Administrative Code, Section 41301 and related sections, Executive Order 1098 - Student Disciplinary Procedures for the CSU, and other relevant Executive Orders. Investigate and adjudicate alleged violations of student misconduct related to compliance with all University policies, procedures, and requirements. Oversees the disciplinary process embedded within University Housing and ensures seamless case handling between housing and the Conduct Office. Develop and implement a robust student club/organization discipline process. Advise professional staff members from a variety of offices on campus and meet with student club members to address allegations of underage drinking, hazing, or other inappropriate conduct by a Cal Poly Pomona student organization under Executive Order 1068. Consults with University Police, district attorneys, legal representatives, faculty, staff, students, and other relevant individuals regarding disciplinary investigations and sanctions. Issues appropriate, educationally focused, student-centered, and culturally relevant disciplinary sanctions to students found to be in violation of University disciplinary codes. Monitors ongoing sanction requirements, settlement agreements, and other disciplinary actions and provides consistent and timely updates to senior leadership for high-level cases. Formulates recommendations regarding substantive changes in law and policies impacting students and the campus community. Trains and educates the University community on the Student Conduct and Academic Integrity process, current legal parameters, fundamental fairness, and due process. Recruits and trains Hearing Officers and members of the Student Conduct Committee. Collaborate with campus partners (including, but not limited to the Care Center, Title IX, Survivor Advocates, Disability Resource Center, and ASI) to recruit and train a pool of support people available to assist respondents engaging with the student conduct process. Assists with the monitoring of protest & free speech activities and respond, as necessary, ensuring that campus policies and issues of “time, place, and manner” are enforced. Represents Cal Poly Pomona at all CSU Student Conduct Officers meetings, attends CSU trainings related to investigation practices, updates to Title V and pertinent CSU Executive Orders. Creates and implements restorative initiatives utilizing the Restorative Justice Continuum Model, including dialogue circles and other educational-based approaches to address restoration and healing. Creates and provides conflict resolution training sessions to students and unit staff. Maintains working knowledge of Clery, FERPA, Title IX, VAWA, and all other rules, regulations, guidelines, laws, and policies that impact the student conduct process. Equity, Diversity & Inclusion In all our responsibilities, working to integrate in our work more culturally relevant and social justice mindedness through learning of one's own cultural and engaging in more opportunities to learn about other communities different from our own to continually build the department's commitment to becoming a culturally relevant organization. Facilitates an inclusive, just, and equitable work environment that encourages knowledge of, respect for, and development of skills to engage with those of diverse culture or backgrounds. Ensures all operations, procedures, processes, and programs through the office are culturally relevant and identity conscious. Other duties as assigned Serves as a member of the cluster leadership and contributes to the strategic direction of the cluster. Serves on various University and Divisional committees as appropriate. QUALIFICATIONS: A master’s degree in Higher Education Administration, Counseling, Clinical Psychology or Social Work or applicable fields. Five (5) years of experience at the post-secondary level in student life/student affairs, two (2) of which must specifically include experience adjudicating high-level student conduct cases within a centralized, university conduct office. Two (2) years management, supervisory or leadership experience in an applicable field. Superior written and communication skills. Excellent skills in conflict resolution, advising, and mediation. Demonstrated ability to work with a diverse campus population. Communication skills, including interpersonal communication, writing, public speaking and presenting training and facilitation and instruction. Deep knowledge and understanding of Clery Act, FERPA, Title IX, VAWA, due process, confidentiality in higher education, and other laws, policies, regulations, and rules guiding the work of Student Conduct Administrators. PREFERRED EXPERIENCE: Previous supervisory/leadership experience within a university student conduct office (as a Director, Associate/Assistant Director, or Senior Conduct Coordinator). Basic knowledge of CSU policies and procedures and law affecting judicial decisions including Title V Sections 41303 and 41303 of the California Code of Regulations, and CSU Executive Order. Ability to interact with student, faculty, administrators, police, staff, and community members in a collegial manner to resolved highly charged matters that arise. Competency in Maxient online database system. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2023, McKinney was named one of the top workplaces in DFW by the Dallas Morning News. Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Supports the administrative, technical, and preparedness activities of the City’s Emergency Management Program under general supervision of the Assistant Emergency Manager. This position is responsible for supporting activities through all phases of emergency management; keeping current on emergency management policies, laws, and practices; and assisting in maintaining emergency preparedness plans and associated products. This position has responsibility for enhancing and delivering public education programs and performs a variety of technical tasks relative to assigned areas of responsibility. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the development, implementation, monitoring and modification of emergency preparedness plans such as the city’s Emergency Management Plan and annexes, Continuity of Operations Plan, Hazard Mitigation Plan, and Disaster Recovery Plan. Provides administrative and technical support to the EMC in the continued development and maintenance of the City’s Emergency Management program including processing invoices, p-card reconciliation, and department purchasing Serves as the emergency management Duty Officer on a rotational basis and monitors, evaluates, and recommends emergency preparedness related actions and precautions related to severe weather and other hazards or threats. Prepares and delivers public education presentations designed to enhance awareness and foster personal preparedness among the citizens of McKinney, civic and other local organizations, business and industry. Assists in the facilitation and coordination of training and exercises involving various City departments, local, state and federal partners and multiple external organizations. Maintains a current set of all response plans in various formats for reference and utilization during emergency situations. Coordinates the updating of the Emergency Management webpage as needed. Supports incidents involving multiple departments and agencies, and functions within the Emergency Operations Center or specified location during emergency and non-emergency incidents including but not limited to major emergencies, disasters, training exercises and special events. Represents Emergency Management at various meetings, special events, trainings, conferences and seminars as requested. Assists in the coordination and delivery of the McKinney CERT program. Complies with all written City and departmental policies and procedures. Works in a team environment; contributes as a team member and treats co-workers and customers with respect. Builds professional relationships with internal staff and customers. Balances multiple priorities while exhibiting flexibility and adaptability in a consistently changing environment. Drives to other City facilities and locations for meetings, etc. OTHER JOB FUNCTIONS: May represent the City of McKinney at local, state, regional, and federal emergency management meetings, conferences, seminars, and trainings. Provides support and logistical functions during extended emergency incidents as requested. Assists co-workers and city employees with special projects as needed. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources. Skill to gather, organize, analyze, and utilize a variety of data and information in an unbiased manner. Knowledge of the phases of Emergency Management - mitigation/prevention, preparedness, response and recovery; concept of an all-hazards whole community approach to Emergency Management; familiarity with local, state and federal laws; understanding of the National Incident Management System, Incident Command System and Multi-Agency Coordination System; knowledge of various plans relating to Emergency Management. Skill to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Skill to utilize a variety of audio-visual training aids and computer applications. Skill to utilize a wide variety of advisory and/or design data and information. Skill to perform addition, subtraction, multiplication, and division; calculate decimals and percentages; utilize principles of fractions; and interpret graphs and charts. Skill to apply principles of rational systems; interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Skill to write various planning documents, update City publications, and compose articles. Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations and the ability to accept direction from supervisor or manager. Skill to perform simple movements requiring moderate coordination, such as those required to operate office equipment or computer equipment. Skill to operate a variety of computer hardware and software such as personal computers, scanners, modems, printers, word processing, relational databases, spreadsheets, and GIS software; requires the ability to extract, analyze, and correlate data obtained from computer programs. Ability to communicate in a clear and concise oral and written manner. Ability to exercise judgment, decisiveness, and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. Ability to apply the principles of rational decision making and analyze situations quickly in an objective manner. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. Bachelor’s degree in Emergency Management, Public Administration, or a related field and a minimum of one (1) year of experience working in a municipal, county, regional or state emergency management position. PREFERRED QUALIFICATIONS Previous experience in plan writing. Meeting facilitation and public speaking experience. Previous experience using WebEOC or equivalent incident management software. IS 100, 200, 700, and 800 certifications. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License or the ability to obtain one within thirty (30) days of employment. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert very moderate physical effort. Typically involves some combination of climbing, balancing, stooping, kneeling, crouching and crawling. May involve lifting, carrying, pushing/pulling of moderately heavy items weighing 20-50 pounds and/or the operation of an automobile or light equipment. Some tasks require visual, depth, odor color, sound perception, and discrimination and oral communications ability. WORK ENVIRONMENT Tasks may risk exposure to extreme heat/cold, extreme weather conditions, strong odors, smoke and/or toxic chemicals. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/29/2024 5:00 PM Central
May 16, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2023, McKinney was named one of the top workplaces in DFW by the Dallas Morning News. Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Supports the administrative, technical, and preparedness activities of the City’s Emergency Management Program under general supervision of the Assistant Emergency Manager. This position is responsible for supporting activities through all phases of emergency management; keeping current on emergency management policies, laws, and practices; and assisting in maintaining emergency preparedness plans and associated products. This position has responsibility for enhancing and delivering public education programs and performs a variety of technical tasks relative to assigned areas of responsibility. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the development, implementation, monitoring and modification of emergency preparedness plans such as the city’s Emergency Management Plan and annexes, Continuity of Operations Plan, Hazard Mitigation Plan, and Disaster Recovery Plan. Provides administrative and technical support to the EMC in the continued development and maintenance of the City’s Emergency Management program including processing invoices, p-card reconciliation, and department purchasing Serves as the emergency management Duty Officer on a rotational basis and monitors, evaluates, and recommends emergency preparedness related actions and precautions related to severe weather and other hazards or threats. Prepares and delivers public education presentations designed to enhance awareness and foster personal preparedness among the citizens of McKinney, civic and other local organizations, business and industry. Assists in the facilitation and coordination of training and exercises involving various City departments, local, state and federal partners and multiple external organizations. Maintains a current set of all response plans in various formats for reference and utilization during emergency situations. Coordinates the updating of the Emergency Management webpage as needed. Supports incidents involving multiple departments and agencies, and functions within the Emergency Operations Center or specified location during emergency and non-emergency incidents including but not limited to major emergencies, disasters, training exercises and special events. Represents Emergency Management at various meetings, special events, trainings, conferences and seminars as requested. Assists in the coordination and delivery of the McKinney CERT program. Complies with all written City and departmental policies and procedures. Works in a team environment; contributes as a team member and treats co-workers and customers with respect. Builds professional relationships with internal staff and customers. Balances multiple priorities while exhibiting flexibility and adaptability in a consistently changing environment. Drives to other City facilities and locations for meetings, etc. OTHER JOB FUNCTIONS: May represent the City of McKinney at local, state, regional, and federal emergency management meetings, conferences, seminars, and trainings. Provides support and logistical functions during extended emergency incidents as requested. Assists co-workers and city employees with special projects as needed. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources. Skill to gather, organize, analyze, and utilize a variety of data and information in an unbiased manner. Knowledge of the phases of Emergency Management - mitigation/prevention, preparedness, response and recovery; concept of an all-hazards whole community approach to Emergency Management; familiarity with local, state and federal laws; understanding of the National Incident Management System, Incident Command System and Multi-Agency Coordination System; knowledge of various plans relating to Emergency Management. Skill to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Skill to utilize a variety of audio-visual training aids and computer applications. Skill to utilize a wide variety of advisory and/or design data and information. Skill to perform addition, subtraction, multiplication, and division; calculate decimals and percentages; utilize principles of fractions; and interpret graphs and charts. Skill to apply principles of rational systems; interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Skill to write various planning documents, update City publications, and compose articles. Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations and the ability to accept direction from supervisor or manager. Skill to perform simple movements requiring moderate coordination, such as those required to operate office equipment or computer equipment. Skill to operate a variety of computer hardware and software such as personal computers, scanners, modems, printers, word processing, relational databases, spreadsheets, and GIS software; requires the ability to extract, analyze, and correlate data obtained from computer programs. Ability to communicate in a clear and concise oral and written manner. Ability to exercise judgment, decisiveness, and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. Ability to apply the principles of rational decision making and analyze situations quickly in an objective manner. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. Bachelor’s degree in Emergency Management, Public Administration, or a related field and a minimum of one (1) year of experience working in a municipal, county, regional or state emergency management position. PREFERRED QUALIFICATIONS Previous experience in plan writing. Meeting facilitation and public speaking experience. Previous experience using WebEOC or equivalent incident management software. IS 100, 200, 700, and 800 certifications. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License or the ability to obtain one within thirty (30) days of employment. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert very moderate physical effort. Typically involves some combination of climbing, balancing, stooping, kneeling, crouching and crawling. May involve lifting, carrying, pushing/pulling of moderately heavy items weighing 20-50 pounds and/or the operation of an automobile or light equipment. Some tasks require visual, depth, odor color, sound perception, and discrimination and oral communications ability. WORK ENVIRONMENT Tasks may risk exposure to extreme heat/cold, extreme weather conditions, strong odors, smoke and/or toxic chemicals. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/29/2024 5:00 PM Central