Administrative Services Officer

  • Alameda County
  • Hayward, California
  • May 04, 2024
Full Time Clerical and Administrative Support
  • Salary: $46.49 - $62.19/hour; $96,699.20 - $129,355.20/year USD

Job Description

Introduction

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Qualified applicants must be currentcounty employees and havecompleted the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the last day for filing . A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications will only be accepted online.

DESCRIPTION

THE COUNTY :

Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.

Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.

The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE POSITION :

Under administrative direction, to manage and oversee various administrative service staff and functions at an agency or departmental level; to serve in a consultative role to management in addressing and resolving administrative, programmatic and policy matters; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required.

Positions in this class normally exercise full management authority for making decisions and implementing programs to facilitate the effective provision of administrative, business and analytical services to the assigned organizational unit. Areas of responsibility may include budget development and administration, personnel, purchasing, management and operational analysis and the provision of office and related support. Supervision of professional and/or paraprofessional staff is also required. This class is distinguished from Financial Services Officer which has management level responsibilities in the specialized areas of budget development and integration, contracts and grants administration, revenue projection and enhancement and financial analysis, with general administrative services being of a secondary nature. It is further distinguished from Administrative/Financial Services Manager, which, as a second-level manager, directs and oversees both administrative and financial services staff and activities at an agency level or for a large county department with complex, multiple funding sources and contracting and reporting activities.

THE VACANCIES :

We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. The immediate vacancy is located in the Alameda County Community Development Agency. Click here to view the department's website:Community Development Agency - Alameda County (acgov.org).

THE IDEAL CANDIDATE :

Ideal candidates will also have successfully demonstrated the following critical attributes:

  • Has a proven track record interpreting, explaining, and applying complex policies, regulations, and procedures.
  • Has a collaborative spirit, the ability to effectively lead a multidisciplinary team, and believe in and inspire teamwork by being accessible, supportive, open-minded, empathetic, and able to effectively manage conflict.
  • Is an effective problem solver who uses sound judgment and quickly identifies and understands issues, problems, and opportunities; uses data, logic, and sound judgment to evaluate alternatives and recommends viable solutions; and solves problems consistent with available resources, facts, constraints, and probable consequences to achieve desired organizational or service care goals.
  • Is an effective communicator who clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; and relate well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
  • Has managed, organized, and prioritized complex work and while meeting critical deadlines.
  • Has been successful planning supervising, reviewing, and evaluating the work of others, either directly or through subordinate supervisors.


For a detailed listing of the essential responsibilities and core competency requirements for this position, please Click Here for the job description.

MINIMUM QUALIFICATIONS

EITHER

Equivalent to three years of full-time experience at the level of Administrative Specialist II, Financial Services Specialist II, or higher class in the administrative series.

Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may be substituted for six (6) months of the required qualifying experience for the internal patterns.

OR
Education:

Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.

(Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.)

AND
Experience:

Equivalent to three years of full-time professional-level experience in independently planning, organizing and conducting complex studies and providing administrative or management services at a level equivalent to or higher than the County class of Administrative Specialist II, preferably in a public agency setting. This experience must have included at least one year of supervising the work of others.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of :

• Management principles and practices, including work planning, employee supervision and business management.
• Principles of public administration.
• Practices and techniques of administrative analysis and report preparation.
• Computer applications and hardware and software related to the work.
• Public personnel, purchasing and contract administration practices.
• Budgetary and financial recordkeeping techniques.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to :

• Serve effectively as a member of a departmental management team.
• Manage a variety of administrative functions, including personnel, purchasing and budgetary and related business activities.
• Plan, supervise, review and evaluate the work of others, either directly or through subordinate supervision.
• Plan and conduct complex administrative and operational studies.
• Research, compile and summarize varied information, evaluate alternatives and each sound conclusions.
• Interpret, explain and apply complex policies, regulations and procedures.
• Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
• Represent the department and the County in meetings with others.
• Organize and prioritize work and meet critical deadlines.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Licenses :

Specified positions may require possession of a valid California driver's license.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. **

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

Closing Date/Time: 5/28/2024 5:00:00 PM

Base Pay

46

Job Address

Hayward, California United States View Map