Title: Director of Communications - Executive Office of the Trial Court
Pay Grade: Executive Management
Starting Pay: $134,294.41 - $190,293.97
Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court.
ORGANIZATIONAL PROFILE:
http://www.mass.gov/courts/admin/aotc.html
Notes: - This position is a full-time, in-person position based in Boston.
Position Summary:Under the direction of the Chief Justice of the Trial Court and the Court Administrator, the Director of Communications has the responsibility to ensure the integration and communication of strategic policy, planning, and operational priorities and initiatives. The Director of Communications carries out the directives of the Chief Justice and Court Administrator as they support the work of the Departmental Chief Justices, Commissioners, Deputy Court Administrators, Directors, and other court officials of the Trial Court to facilitate the administration of justice.
The Director of Communications plans, oversees and facilitates Trial Court communications, as well as a range of Executive Office initiatives and programs that enhance the achievement of Trial Court goals and objectives. The Director also partners with the Director of Policy & Administration to build and support Trial Court partnerships with both internal and external constituencies on behalf of the Chief Justice and Court Administrator. The Director of Communications serves as a member of the Trial Court executive management team, playing a key role in advancing initiatives and projects prioritized by the Chief Justice and Court Administrator. An ability to exercise considerable independent judgment and initiative is required and encouraged.
Supervision Received:General direction is provided by the Chief Justice of the Trial Court and the Court Administrator under established guidelines.
Duties: Ensures coordination and communication of policy, administrative, and management efforts within the Executive Office of the Trial Court, with the Supreme Judicial Court, and between the Executive Office, Office of Court Management, and the Trial Court Departments; facilitates communication and transmittal of information between the Executive Office and all stakeholders;
Coordinates all Trial Court communications in collaboration with the Public Information Office of the Supreme Judicial Court; oversees the communications and web team in the development and implementation of internal and external communications strategies and programs, messages and materials; digital communications and social media outreach;
Works with the Executive Office of the Trial Court, Chief Justices, Deputy Court Administrators, and the Office of Court Management Directors to facilitate the communication and achievement of goals and objectives; works with Departmental Administrative Offices in the planning and implementation of special projects and programs, such as Excellence Awards and Innovation Grants;
Serves as liaison with Trial Court officials, other state agency personnel, and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects;
Coordinates the development of programs and practices to support continuous improvement; monitors progress on a wide range of matters of organizational importance;
Represents the Chief Justice of the Trial Court and the Court Administrator in various forums, committees, and proceedings; serves on committees as appointed by the Court Administrator or the Chief Justice of the Trial Court;
Assists and advises the Chief Justice of the Trial Court and Court Administrator to improve collaboration across the organization;
Partners with the Director of Policy & Administration in assisting and advising the Chief Justice of the Trial Court and the Court Administrator with the operation of the Executive Office of the Trial Court
Participates and, when needed, oversees meetings, workshops and seminars to convey and/or gather information required to improve operations and support innovations in programs and services;
Performs other duties and responsibilities as designated by the Chief Justice of the Trial Court and Court Administrator;
Job Competencies:All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:
Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court.
Mission Understands, upholds, and communicates the Trial Court missions.
Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions.
Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations.
Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments.
Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds.
Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development.
Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Communications:
Education, Skills, and Experience:
A bachelor’s degree from an accredited college or university; a graduate degree in communications, public or business administration, law or similar program is preferred.
Seven years of senior management experience in communications, program management, public or business administration. Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements.
Proven ability and experience in the management and oversight of programs and operations;
Proven ability to determine difficulties likely to be encountered in large-scale projects and to develop effective strategies for overcoming those problems;
Outstanding organizational communications skills and the ability to produce briefings, presentations, reports, and other documents quickly and effectively for chief justices and court administrators;
Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, media and the general public to maintain effective working relationships;
Ability to supervise, direct, evaluate, and discipline staff as appropriate.
Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations;
Ability to use data to diagnose problems and make recommendations to facilitate enhancements and efficiencies in court operations; working comfortably in sensitive, sometimes complex or ambiguous circumstances; to work independently, establishing reasonable bounds to the scope of assignments;
Ability to use technology tools to record and track progress; and
Considerable knowledge of the operations of state government, and preferably the Massachusetts Trial Court.
Closing Date/Time: 2024-08-15
