Job Description and Duties
Under the general direction of the Information Technology Manager I (ITM I), the incumbent performs at the Subject Matter Expert (SME) level on the Department of Justice’s (DOJ) most complex Storage, Backup, Cloud, and Storage Area Network (SAN) in support of the organization’s enterprise information technology systems, including all associated hardware/software components and the confidential and sensitive data used at the DOJ. The incumbent works independently as the recognized technical expert and leader on the administration and maintenance of the largest and most complex enterprise Storage, Backup, Cloud, and SAN systems. The incumbent will work closely with customers as well as other DOJ service areas in the analysis of business and technical requirements, product specifications, and data storage design necessary to develop, implement, and maintain a common enterprise-level Storage, Backup, Cloud and SAN infrastructure. This will also include the most complex Storage and SAN installations and configurations as well as tuning, troubleshooting, and problem resolution. The incumbent also serves as a high-level technical lead advisor to executive management, business customers, and control agencies. The incumbent will influence decisions related to enterprise-wide technology standards, practices, and future information technology strategies. The incumbent will train and mentor staff to meet Technology Support Bureau (TSB) standards to ensure that Storage, Backup, SAN, and Cloud-related problems are accurately diagnosed and effectively resolved in a timely manner.
The incumbent contributes toward the growth of the TSB into a customer-focused service organization by following the Branch’s established cultural principles and they will also continuously improve communications and relationships with subordinates, peers, management, customers and vendors. The incumbent acts as a technical expert on systems software/hardware projects, and/or works independently on information systems.
The incumbent work schedule includes working various shifts, weekends, holidays, odd days off, overtime, providing after hours on-call assistance, and traveling when needed. Temporary assignment to other shift(s) may be required
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You will find additional information about the job in the
Duty Statement .
Working Conditions
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #: JC-431062
Position #(s): 420-798-1414-003
Working Title: Information Technology Specialist II Classification: INFORMATION TECHNOLOGY SPECIALIST II
$8,130.00 - $10,893.00 A
# of Positions: 1
Work Location: Sacramento County
Telework: Telework
Job Type: Permanent, Full Time
Work Shift: 8:00am - 5:00pm
Work Week: Monday - Friday
Department Information
This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Storage Administration & Cloud Infrastructure Support Unit, Storage Administration Team.
Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov .
Special Requirements
A fingerprint check is required.
Clearly indicate JC - 431062 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/23/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Johnny Garcia III JC- 431602
Department of Justice 4949 Broadway
Room D-214
Sacramento , CA 95820
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Johnny Garcia III JC- 431602
Department of Justice 4949 Broadway
Room D-214
Sacramento , CA 95820
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Perform expert-level technical tasks in the engineering and support of the following disciplines within the Strategic Transport & Technology Services Branch lines of business and serve as subject matter expert and lead in:
- SAN, Storage, Backup and Cloud infrastructure systems.
- Designing, modifying, installing, testing, and maintaining all DOJ backup and SAN related hardware and software.
- Designing backup and recovery schemes that guarantee application integrity.
- Implementing data recovery schemas for 24x7 management and support of DOJ’s backup, SAN and Disaster Recovery (DR) systems and associated recovery plans.
- Designing, planning and procuring SAN, Backup, storage and Cloud for the largest and most complex projects within the department.
- Provisioning and configuring SAN, Backups, storage and Cloud infrastructure.
- Leading staff in the recovery of critical data during the event of a disaster or data file corruption.
- Configuring backup, SAN, cloud, storage hardware and software to achieve maximum efficiency and security.
- Analyzing, troubleshooting and fixing technical issues as they arise for the department.
- Developing automated scripts to optimize backups, storage, SAN and Cloud operations.
- Monitoring SAN, storage, backup and cloud performance and operations to ensure that they are meeting DOJ standards and expectations.
- Tuning performance issues for SAN, storage, backup and Cloud systems.
- Providing consulting on the department’s most complex technical projects.
- Act with expert-level skills and as a team lead of DOJ headquarters, hub site and field office SAN infrastructure.
- Expert level knowledge in O365/Microsoft Office, VISIO.
- Knowledgable in vSphere 7.0/8.0, TCP/IP, firewall rules, DMZ, Active Directory, Windows 2019 system administration.
Benefits
Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Johnny Garcia
(916) 210-5365
Johnny.Garcia@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications (SOQ)
Applications received without a SOQ will not be considered.
In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below.
- The SOQ should be numbered in the same order and should address the two statements below.
- The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than two pages in length.
- Identify each page with applicant’s full name.
- Responses should be complete, specific, clear, concise, and include examples.
- Resumes will not be considered a substitute for the SOQ.
For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.
1. Please list the vendor and application (software), vendor and model (hardware) that you have relevant experience in: Cloud, Backup, SAN and Storage and list years of experience for each entry. In addition, briefly explain your duties with each.
2. Please explain, in paragraph form, what makes you a good fit for this position.
Additional Information about Application Filing
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 5/23/2024
