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Job Description
Summary
Provides customer service to patrons in person and by telephone, answering questions and assisting with registration and facility reservations.
Essential Duties and Responsibilities- Facilitate customer relations with a positive, professional attitude and tact.
- Provides information to the public by answering phone and emails and responding to requests.
- Promotes, implements, and assist with recreational activities, including but not limited to youth programs, athletic leagues and tournaments, adult and senior programs, and special events.
- Assist with programs and events by registering patrons for classes and events; entering or documenting registrations; setting up equipment or supplies, completing clean-up activities.
- Provides customer service and responds to routine inquiries regarding the city’s recreation and park facilities, services, and programs.
- Documents and enters payments, prepare receipts and cash reports, secure receipts and payments for processing and scheduling of activities.
- Facilitate equipment check out of recreation, leisure and athletic equipment. Documenting check out and return and ensure all equipment is used safely.
- Carry out additional duties as assigned.
- Provides assistance in coordinating recreation and/or other special events hosted by the city.
- Processes participant registration for various types of recreation classes and activities to include receiving and processing fees.
Education and/or Experience
Must be at least 18 years of age. Must have high school diploma or equivalent.
Certificates, Licenses, Registrations
Prefer at least one-year experience with Community Pass and 6 months cash handling experience
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our benefits page. -
ABOUT THE COMPANY
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City of Lancaster
Show moreHistorical Overview
The first settlement made in the Lancaster community was in September 1844 by Roderick Rawlins. Mr. Rawlins and other members of his party had secured "headrights" from the Republic of Texas. Read on...
Location
Located in the Southwest portion of Dallas County, the City of Lancaster is approximately 15 minutes south of Dallas and is well situated to access the Dallas/Ft. Worth Metroplex, one of the largest and most diverse in the nation. Read on...
Lancaster offers the perfect blend of open farmland, rolling hills, creeks, and woodlands, with home prices ranging from $160,000 to $600,000. Our community features tree-shaded neighborhoods, an excellent public library, a Senior Life Center, and over 600 acres of parks, including a municipal golf course and the Lancaster Visitors Center and State Auxiliary Museum.
Ideally located for commuting within the Dallas/Fort Worth Metroplex, Lancaster provides easy access to major highways and is close to DART light rail, Dallas Love Field, and DFW International Airport. The city also boasts a regional airport and an industrial park with rail access. Educational opportunities abound with nearby campuses of Dallas College, Cedar Valley College, and the University of North Texas at Dallas, while the Lancaster Independent School District (LISD), the first district-wide STEM district in Texas, offers award-winning education.
Lancaster features diverse shopping, dining, and recreational opportunities, including a 100-acre Community Park with a recreation center, indoor aquatic facility, fishing pier, and outdoor athletic facilities, as well as the Bear Creek Nature Preserve. With a vibrant mix of amenities and a strong sense of community, Lancaster is the ideal place to live, work, and play!
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