Business Strategy Manager

Summary

Drive Innovation, Deliver Impact: Shape Strategy and Optimize Performance to Protect Communities and the Environment

Are you passionate about creating lasting change at the intersection of environmental health, equity, and operational excellence?

The Hazardous Waste Management Program is seeking an experienced Business Strategy Manager. This leader will utilize data-driven insights to develop strategic program initiatives, evaluate program effectiveness, drive ongoing improvements, and uphold accountability in delivering equitable and impactful services to the community.

About the Position:

In this critical role, the Business Strategy Manager leads the charge in developing actionable plans that deliver measurable outcomes, while championing environmental stewardship, equity, and community well-being. By ensuring alignment with the Program’s goals, this position plays a pivotal role in driving success and amplifying community impact. Through strategic leadership, data-driven decision-making, and cross-functional collaboration, the Business Strategy Manager fosters continuous improvement, strengthens accountability, and achieves meaningful results in public health, environmental outcomes, and service excellence.

This expert-level position encompasses a range of responsibilities, including:

• Administration and development of Program’s annual work plan.
• Performance management and tracking progress toward the goals outlined in the 10-year Management Plan.
• Establishing and maintaining advanced business intelligence systems and robust data infrastructure.
• Evaluating key priorities and initiatives to drive improvements in performance and service delivery.
• Creating and managing data-driven metrics and dashboards to ensure transparency and accountability.
• Utilizing continuous improvement practices to enhance operational effectiveness and efficiency

Why is This a Great Opportunity:
This position offers a rare opportunity to lead the transformative growth of a nationally recognized program dedicated to safeguarding public and environmental health while advancing principles of equity and environmental justice. As a key member of the Program’s leadership team, the Business Strategy Manager will be instrumental in driving data-informed decision-making, optimizing service delivery, and maximizing program impact.

This role offers a unique opportunity to drive meaningful impact by integrating equity, environmental sustainability, and social justice principles into strategic initiatives and daily operations, while cultivating a workplace culture rooted in trust, transparency, and collaboration.

This is an opportunity to make a meaningful impact by embedding equity, environmental, and social justice
principles into daily operations while fostering a workplace culture of trust, transparency, and collaboration.
About the Team:
The Hazardous Waste Management Program is a regional coalition of governments dedicated to protecting public health and the environment by reducing the threats posed by hazardous materials. Serving King County, Washington’s 2.3 million residents and 70,000 businesses, the Program operates with an annual budget of $21 million and a dedicated team of approximately 70 staff members.
Our mission is to promote healthier communities and a cleaner environment by helping residents and businesses safely manage hazardous materials. We achieve this through a range of services, including household hazardous waste collection and disposal, prevention programs, and policy initiatives. To learn more about our work, visit www.kingcountyhazwastewa.gov .

This position is part of the King County Department of Natural Resources and Parks’ Water and Land Resources Division (WLRD), one of the Program’s key participating agencies. WLRD leads efforts to protect and restore clean water, healthy habitats, and resilient communities in the face of climate change. Our work includes flood hazard reduction, stormwater management, and environmental restoration, all guided by principles of equity, innovation, and collaboration. Discover more about WLRD’s impactful work at www.kingcounty.gov/depts/dnrp/wlr.aspx .

Joining our team means contributing to a collaborative, values-driven environment where your expertise will directly support initiatives that make King County a safer, healthier, and more sustainable place to live and work.

Commitment to Equity, Racial and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As an Assistant Operations Manager, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity .

Apply now for a rewarding career at the Water and Land Resources Division (WLRD) of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.

Job Duties

This role is a perfect match for professionals eager to make a significant and lasting impact on both human and environmental health. As a Business Strategy Manager, you will have the opportunity to enhance operational efficiency and effectiveness, embed equity and environmental justice principles into strategic practices, foster collaboration across teams, and elevate the Program’s reputation as a leader in innovation and excellence. Some of the core duties expected in this role are:

• Strategic Planning, Implementation, and Alignment: Manage work planning and strategy development to align all lines of business with the Program’s strategic goals and ensure delivery on Management Plan commitments and priorities while advancing equity impact through inclusive strategies and practices.
  
• Performance Management and Evaluation: Leverage data to assess operations, services, and investment outcomes, ensuring informed decision-making, continuous improvement and measurable equity impact .
  
• Quarterly and Annual Reporting: Develop and manage reporting systems to monitor and track key outcomes and metrics, incorporating equity impact assessments to provide actionable insights to support ongoing progress, continuous improvements, and results.
  
• Continuous Improvement: Analyze data to enhance service quality and optimize Program effectiveness, while identifying and addressing disparities to ensure equitable outcomes.
  
• Data Management and Infrastructure: Develop and maintain systems to collect, monitor, and report on performance and services. Effectively manage and maintain these systems to enhance operational efficiency, ensure compliance, and support continuous improvement. Manage these systems to maintain their crucial role in advancing equity by identifying service disparities, monitoring progress, and informing strategies to better serve underserved communities.
  
• Emerging Needs: Manage initiatives, special projects and other duties as assigned.
  

Experience, Qualifications, Knowledge, Skills

Minimum Qualifications:

• Leadership and Management: At least 7 years of demonstrated experience leading strategic planning and adaptive management in complex organizations with interdisciplinary teams across multiple agencies. Proven ability to foster collaboration, drive performance, build partnerships, and align performance goals with environmental and public health objectives while navigating ambiguity.
  
• Strategic Planning, Implementation, and Alignment: A minimum of 7 years of demonstrated experience in strategic planning and implementation, with a proven ability to align operations with organizational goals, lead cross-agency teams, and integrate equity-focused strategies to achieve measurable outcomes while ensuring alignment with funding priorities.
  
• Performance Management and Evaluation: A minimum of 7 years of demonstrated experience in performance measurement, program evaluation, data analysis, and strategic planning, preferably within public sector, environmental, or equity-focused organizations. Proven ability to interpret data, identify trends, and utilize advanced analytics and business intelligence tools for data visualization and performance management.
  
• Communication & Reporting: At least 7 years of demonstrated experience in managing reporting systems, analyzing metrics, and integrating equity assessments to deliver insights and measurable results. Strong proficiency in data visualization and exceptional communication skills to convey data-driven strategies clearly to diverse audiences.
  
• Continuous Improvement and Technical Expertise - At least 7 years of demonstrated experience developing and using performance metrics, dashboards, and reporting tools, with expertise in Results-Based Accountability (RBA) and business intelligence tools such as Tableau, Power BI, Excel, and GIS. Proven ability to analyze data to improve service quality, optimize programs, and address disparities to achieve equitable outcomes.
  
• Data Management and Infrastructure: A minimum of 7 years of demonstrated experience in developing and managing data systems to collect, monitor, and report on performance and services. Proficiency in data management tools and practices to enhance operational efficiency, ensure compliance, and support continuous improvement. Demonstrated ability to incorporate equity-focused analysis to identify disparities, track progress, and inform strategies that effectively serve underserved communities.
  
• Racial Equity & Environmental Justice: A minimum of 5 years ofdemonstrated experience embedding racial equity, environmental justice, and social justice principles into program evaluation, decision-making, and service delivery. Proven ability to apply these principles to reduce disparities and enhance community impact.
  

Preferred Qualifications:

• Over 7 years of progressively responsible management experience with a proven track record of leadership in complex organizational settings.
• Over 7 years of experience in performance measurement, strategic planning, program evaluation, and data-driven decision-making, particularly in government, environmental, or public sector roles.
• Deep expertise in environmental or public health programs, with comprehensive knowledge of hazardous waste management, environmental health, sustainability initiatives, and regulatory compliance in government or nonprofit sectors.
• Strong familiarity with government budgeting, public policy, grant management, and regulatory frameworks related to environmental health, waste management, and sustainability.
• Demonstrated ability to integrate equity-focused strategies into program evaluation and decision-making to ensure impactful and equitable outcomes.

Competencies You Bring:

• Strategic Mindset: Develops and implements forward-thinking strategies anticipating future trends and aligning them with the Program’s organizational goals.
• Drives Results: Sets ambitious performance targets and ensures measurable outcomes by optimizing processes and managing resources effectively.
• Manages Complexity: Navigates challenges with skill, synthesizing intricate data and competing priorities into actionable plans.
• Collaborates: Builds and sustains partnerships across teams, departments, and external stakeholders to align efforts, drive shared goals and foster mutual accountability.
• Builds Effective Teams: Creates a collaborative, high-performing environment, fostering trust and alignment across interdisciplinary teams.
• Communicates Effectively: Simplifies complex information into clear, impactful messages for diverse audiences, securing buy-in and drive action.

Supplemental Information

Working Conditions :

• Work Location : Employees in this role work remotely from a home location, with onsite reporting requirements typically 3-4 days per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work.
• Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.
• Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act (FLSA) and it is not eligible for overtime. This full-time position works a 40 -hour work week.
• Union Membership: This position is not represented by a union.

Application and Selection Process:
Application materials will be screened for clarity, completeness of online application, cover letter, and responsiveness to the list of qualifications, skills, and abilities. The most competitive candidates may be invited to participate in one or more panel interviews.

Applications without the following required materials may NOT be considered for this position:

• King County Application (REQUIRED)
• Resume (REQUIRED)
• Cover Letter (REQUIRED)

For more information regarding this recruitment, please contact: William R. Herbert, Human Resource Analyst
wherbert@kingcounty.gov

Discover More About the Division: Visit our website .

Discover More About DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News .

Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12paid holidays each year plus twopersonal holidays
• Generous vacation and paid sick leave
• Paid parental,family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Closing Date/Time: 5/14/2025 11:59 PM Pacific

• 

• King County Water and Land Resources Division

• 206-477-4800

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