Title IX & DHR Case and Hearing Coordinator (Administrator I) - Equity Programs & Compliance

Working Title

Title IX & DHR Case and Hearing Coordinator

Administrator Level (for MPP positions only)

This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Assistant Vice President for Title IX and DHR (AVP).

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Equity Programs & Compliance

Appointment Type

At Will

Time Base

Full-time (1.0)

Work Schedule

Monday - Friday ; 8:00am - 5:00pm

Anticipated Hiring Range

$6,250.00 - $7,084 Per Month ($75,000 - $85,008 Annually)

Salary is commensurate with experience.

Position Summary

The Title IX & DHR Case and Hearing Coordinator (Case Coordinator) will serve a critical support role within the Equity programs and Compliance office (EPC). This role reports directly to the Assistant Vice President for Title IX and DHR (AVP). The Case Coordinator will serve as a primary point of contact for individuals reporting misconduct to EPC and will assist those individuals in connection with support systems within the university and local community. The incumbent for this role must be able to interact with individuals who have suffered difficult and traumatic experience with empathy and a human-centered approach.

The Case Coordinator will be responsible for managing their own caseload for issues concerning Pregnancy and related conditions, as well as any hearings required for EPC-managed resolutions. The incumbent must be comfortable working independently and with minimal oversight.

The Case Coordinator will also be responsible for assisting EPC staff in creating and maintaining accurate and complete documentation of all reports, support services, and resolutions provided by the office in its database. The incumbent must, therefore, be detail-oriented, comfortable managing data entry, and understand the critical nature of maintaining accurate records in a legal compliance setting.

The Incumbent keeps the AVP informed of progress, potentially controversial matters, and implications of work performed. The incumbent must be able to handle highly sensitive and potentially political matters with tact and discretion, maintaining confidentiality as appropriate. The Incumbent is expected to recommend and implement continuous quality improvement in unit operations.

Special Working Conditions: Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Incumbent will interact regularly with campus partners, including the Dean of Students Division, Labor Relations & Employee Development, and Student Affairs & Enrollment Management staff. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Position Information

Case Coordination

• Help resolution services team to manage case progress and track timelines/deadlines.
  • Ensure that timelines are documented for all cases.
• Ensure all cases are recorded for annual reporting.
• Ensure all case files are organized and complete.
  • Ensure intake/assessment is complete and documented in every case file.
• Oversee hearing processes, from initial scheduling, to all hearing coordination, through final closure.

Independent Case/Project Management

• Implement supportive measures in coordination with AVP and resolution services team as directed.
• Manage cases related to pregnancy and related conditions, including creation of case file, outreach, initial assessment, and reasonable modification supportive measures.
• Conduct initial searches for any public records request for EPC records.

Office Support

• Provide administrative support for the office, including file management, scheduling, and/or monitoring department communications systems (phone, email, etc.) as needed.
• Assist team members in ensuring case files and all office documentation are accurate and complete.
• Develop and maintain relationships with campus/community partners that are essential to DHR/Title IX functions.

Other Duties as Assigned

Minimum Qualifications

• Bachelor’s degree from an accredited four-year college or university in a relevant discipline, or equivalent experience.
• Familiarity with Title IX, Clery Act, VAWA, FERPA, Equal Employment Opportunity (EEO) affirmative action, the Americans with Disabilities Act and/or other applicable federal and state civil rights and employment laws, regulations and standards.
• Knowledge of principles of social justice.
• Knowledge of principles of cultural competence.
• Ability to work independently, take initiative and handle highly sensitive and confidential information appropriately.
• Strong and effective interpersonal skills, including the ability to establish rapport with a diverse range of community members.
• Ability to develop and maintain effective, collaborative working relationships.
• Commitment to principles of due process, fairness, ethical conduct and respect.
• Excellent writing and oral communication skills.
• Must have exceptional organization skills, including the ability to handle a significant workload and manage multiple deadlines.
• A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• Must be proficient in Word, Excel, PowerPoint, Adobe and Zoom.

Preferred Qualifications

• Two (2) years’ experience in Student Conduct, Title IX, DHR (Discrimination, Harassment & Retaliation), EEO or employee relations complaint and/or grievance office.
• Understanding of and ability to work within databases, run reports, and create analytics.
• Experience in a higher education setting preferred, especially public higher education.
• Proficiency with Maxient or other case management software.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: May 01 2025 Pacific Daylight Time
Applications close:

• 

• Cal State University (CSU) San Francisco

• (415) 338-1111

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