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Job Description
Job Location:- The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.
Why you’ll love this position:
Positions at this level are accountable for applying and using experience in the field of application development and support to write and modify code, test, debug, document, and implement software applications. Performs moderately complex assignments that may require the development of new or improved applications, processes, or techniques. Assignments may involve the integration of third-party applications. May provide technical mentorship and perform code reviews for other team members. Acts with independence and may be accountable for a significant portion of a large project/enhancement.
This is a temporary, full-time, benefit-eligible position based upon federal ARPA funding. Position funding will end no later than December 31, 2026.
This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Citizen Portal Team (CPT).
ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.- Analyze, collaborate, develop, test, and deploy end-to-end solutions within the citizen portal platform.
- Collaborate with enterprise architects, technology vendors, and application development teams to design and implement plans for the successful adoption and growth of portal technologies.
- Develop and maintain detailed specifications for projects built within ServiceNow.
- Build, maintain, support, and enforce ITSD policies to guide the consistent development within the portal platform including guidelines for compliance requirements, and establishing governance processes that all platform users will utilize.
- Day-to-day general support, administration, and maintenance of the citizen portal and associated applications built in ServiceNow.
- Work directly with end users to resolve support issues within the ServiceNow platform.
- Create and maintain reports and dashboards within ServiceNow.
- Experience with programming languages such as HTML, CSS, PHP, Javascript and databases.
- ServiceNow Experience a plus.
- Ability and Willingness to learn new things in a fast-paced environment.
- Comfortable with assisting other developers and providing training and support.
- Front-facing UX/UI development experience preferred.
- Passion for strategic planning and process improvement.
- Ability to communicate both orally and digitally.
- Excellent analytical and problem-solving skills.
- Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Knowledge of the supported business area. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve programming issues. Ability to respond to changing priorities. Ability to collaborate with other professionals.
This position is multi-allocated and may be filled at either the Associate Applications Developer or Applications Developer classification; click for more information.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
If you have questions about this position please contact: ITSDRecruiting@oa.mo.gov -
ABOUT THE COMPANY
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State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
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