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Job Description
CAREER DESCRIPTION
SENIOR ANIMAL CARE ATTENDANT
SALARY INFORMATION
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligible list to fill current and future Senior Animal Care Attendant positions within OC Animal Care. This eligible list may also be used to fill positions in similar and/or lower classifications.
DEADLINE TO APPLY
This recruitment will close on Friday, June 13, 2025, at 11:59 PM (PST).
Qualified applicants are encouraged to apply immediately.
OC ANIMAL CARE
OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals.
OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services, and in 2024, the agency accepted over 15,000 animals.
OCAC's goal is to deliver prompt, temporary care and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care.
For more information on OC Community Resources click on the link.
For more information on the County of Orange click on the link.
THE OPPORTUNITY
The Senior Animal Care Attendantreceives animals delivered by the public or impounded by county or city patrol activities and records pertinent information. The incumbent maintains assigned shelter area in a neat orderly manner throughout the day, assists veterinary staff, cares for animals in designated area and works proficiently with the shelter software.
Additional duties and responsibilities include, but are not limited to, the following:- Assists veterinarian with vaccination shots, exams, housing, euthanasia and first aid care
- Works independently and prioritizes tasks according to daily work flow
- Interacts safely and professionally with coworkers, supervisors, and the public
- Cleans and disinfects kennels, cages, corrals and equipment
- Cares and feeds diverse animals including, reptiles, and livestock
- Assists in the release of animals to owners
- Answers questions related to the adoption of animals
- Works with computer programs to document animal information
- Makes minor repairs to shelter facilities
OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work day shift Monday through Friday and potential holidays. Incumbents may be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will have one (1) or more years of experience working with Chameleon or other shelter software, beyond the minimum qualifications.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
TECHNICAL EXPERTISE- Working with computers and computer programs such as Chameleon, and other shelter software, Microsoft Word and Outlook and is able to read, understand, and implement academic material
- Demonstrating strong writing skills
- Working knowledge of the animal control or animal welfare industry
- Working experience in animal behavioral evaluation or assessment
- Handling of domestic or wild animals including maintenance and care
- Maintaining sufficient content and knowledge to perform all aspects of the job effectively
ORAL COMMUNICATION & WRITING SKILLS- Exchanging accurate and concise information with others both orally and in writing
- Relaying confidence when communicating information; clearly and concisely composes written documents to convey information with accuracy
- Following written and oral instruction effectively
- Interpreting and applying oral/written instructions
- Listening actively to others for full understanding of what is being communicated
- Communicating with members of the public in a variety of situations displaying social skill, awareness, and tact
CUSTOMER SERVICE & PROBLEM-SOLVING SKILLS- Providing courteous and professional customer service to all clients
- Applying knowledge of principles and processes for providing customer and personal services including complex problem solving to manage stressful situations effectively
- Applying knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Anticipating and meeting customer (internal/external) needs in all situations
ORGANIZING & PLANNING SKILLS- Demonstrating organizing and planning skills to ensure high productivity and efficiency
- Working independently and managing time to effectively prioritize multiple and competing tasks
- Meeting departmental and project goals and deadlines by prioritizing workload and projects
LEADERSHIP SKILLS- Managing and guiding group efforts effectively by influencing, motivating, guiding and directing others toward meeting business objectives
- Mentoring, training, and providing appropriate level of feedback
MINIMUM QUALIFICATIONS
Click here for the complete classification description for Senior Animal Care Attendant including the minimum qualifications.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Structured Oral Interview | SOI (Weighted 100%)
Candidates will be interviewed and rated by an oral interview panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list.
Based on the Department's needs, the recruitment procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Jamiee Lang @ jamiee.lang@occr.ocgov.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 6/13/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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