CONTRACT MONITOR

Position/Program Information

EXAM NUMBER

W4227N

When to Submit Your Application:
The application filing period will begin on June 3, 2025, at 7:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

We do not accept Out-of-class experience.

Type of Recruitment: We encourage applications from all candidates.

This announcement is being reposted to re-open the filing period, and to revise the "How to Apply" section and benefits information.

Check Out Our Outstanding Benefits!

• Los Angeles County offers one of the strongest public sector benefits packages in the nation.
• Flexible Benefit Plans - Benefits may be purchased using a tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary.
• Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary.
• Generous Parental and Family Leave Benefits
• Where appropriate, telework may be offered as part of the 5/40 schedule.
• Rideshare, Parking, and Transit Benefits
• 13 paid holidays per year

Click here for more details on employee benefits.
Who We Are
The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2,183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice.
The Opportunity
We are pursuing qualified candidates to fill Contract Monitor positions in the Custodial & Landscaping Division. You will be responsible for making daily inspections of County sites to ensure contractors are providing services in accordance with contract terms. You must have the ability to communicate effectively in writing, to prepare inspection reports, and document deficiencies.

Essential Job Functions

Position Responsibilities:

Monitors, audits and evaluates services provided by the contractors.

Participate in the Request for proposal (RFP) for additional or new services

Conducts on-site inspections of services provided by contractors.

Use the proper applications and methods to submit the inspection reports.

Ensures that contractors' staff are properly supervised; are in possession of mandated certifications, and are performing required duties.

Investigates any potential problem areas and recommends resolutions.

Ensures that required paperwork is completed correctly and in a timely manner.

Ensures that contractors are responsive in providing the appropriate kind and level of service specified in the contract agreement.

Prepares and submits reports on contractor performance which include detailed descriptions of instances in which contract terms are violated and corrective action taken.

Process discrepancy reports in case if the corrective action is not completed.

Contacts contractor representatives to correct violations of contract terms.

Performs other work-related duties, as assigned.

Requirements

TO QUALIFY FOR THE OPTIONS BELOW, you must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties within your online job application under the "Experience" area.

Requirement to qualify:

OPTION 1: Two years' experience providing custodial services at the level of Los Angeles County's class of Custodian Supervisor.
-OR-

OPTION 2: Two years' experience monitoring, auditing, and evaluating services provided by contractors to governmental agencies.

• In the County of Los Angeles, experience at the level of Custodian Supervisor is defined as supervising a crew of custodians or other workers maintaining the cleanliness and appearance of County Offices, hospitals, health and correctional facilities, institutions, and buildings.

License:
A valid California Class C Driver License is required to perform job-related essential functions.

Successful applicants for positions that require driving must obtain and present a copy of their driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with specific duties of the job. A license must not be currently suspended, restricted, or revoked.
Physical Class:
2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Desirable Qualifications:

• Knowledge of Living Wage Ordinance, State, Federal and County regulations, policies and procedures related to contracting.
• Experience working with the public and maintaining a significant commitment to customer service.
• Experience interacting effectively with staff of all levels, customers and contractors to resolve or prevent problems and complaints.
• Experience operating Microsoft Office software such as Word for preparing and updating reports or Excel for developing spreadsheet documents, and/or other work-related programs.
• Excellent oral communication skills to effectively give detail instruction to others.
• Excellent written skills to prepare inspection reports and to document violation of contract terms.

Additional Information

Our Assessment Process:
This examination will consist of two (2) parts:

Part I: A written examination test covering forms, logic and reasoning, reading comprehension and English usage weighted at 50%.

You must achieve a passing score of 70% or higher to advance to Part II of the examination.

NOTE: THE WRITTEN TEST IS A STANDARDIZED TEST AND NOT SUBJECT TO REVIEW BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Part II: An interview evaluating the applicant's attitude and interest in the position, knowledge and experience, oral and written communication skills, problem-solving skills, and customer service and interpersonal skills, weighted at 50%.

Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the Eligible Register.

NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY SIX (6) MONTHS.
Transfer of Test Components:
If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

Eligibility Information:
The names of candidates receiving a passing score in this examination will be placed on the Eligible Register in the order of their score group for a period of six (6) months following the date of promulgation. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.

Applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly.

Shift: Any - Appointees may be required to work any shift, including nights, weekends, holidays, overtime, and call back.
Vacancy Information:
The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Custodial & Landscaping Division located at various locations throughout Los Angeles County.

NOTE: All notifications, including invitation letters will be sent electronically to the email address provided on the application. It is important you provide a valid email address. Please add Kirby@isd.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for late test administration or rescheduling of a test component.
How to Apply:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website also provides application status updates.

Please fill out the application completely. Provide relevant job experience, including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in the refusal of the application or rescission of the appointment. Copying verbiage from the Requirements or class specification as your work experience is not going to be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the filing submission, so it is vital to provide a valid email address. If you choose to unsubscribe or opt out of receiving our emails, notices are accessible by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for rescheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• info@governmentjob.com
• noreply@govermentjobs.com
• Kirby@isd.lacounty.gov

New email addresses need to be verified. This only needs to be done once per email address. It can be done anytime by logging in to governmentjobs.com and following the prompts. This is to improve the online application's security and prevent incorrectly entered email addresses.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing-impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .

Have questions about anything listed above?

Contact us:

Exam Number: W4227N

Department Contact Name: Kari Irby

Department Contact Phone:(323) 457-5304

Department Contact Email: Kirby@isd.lacounty.gov

California Relay Services Phone: (800) 735-2922

ADA Coordinator Phone: (323) 881-3932

Teletype Phone: (800) 899-4099 [Alternate Teletype Phone:(800) 897-0077 ]

For detailed information, please click here

• 

• Los Angeles County

• (800) 970-5478

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