Corrections Case Manager Central Office Grievance Unit

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.

We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program. The Missouri Department of Corrections is an equal opportunity employer and a drug-free workplace.

Primary responsibilities of this position include reviewing, investigating, and preparing responses to offender grievance appeals. Handling of calls and correspondence related to offender grievances. Knowledge of departmental policy and institutional services procedures. Additional duties may include the processing of offender transfers. Site visits to assigned institutional grievance offices.

Other duties as assigned.

Minimum Qualifications:

Four or more years of experience as a Correctional Officer, Correctional Program Worker (CCA), Probation and Parole Assistant or Administrative Support Assistant (SOSA), or vocational or paraprofessional experience in social services, probation and parole, corrections casework, guidance and counseling, mental health, health, substance abuse, law enforcement, public or business administration, or experience closely related to the above listed responsibilities.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 credit hours for one year)

All requested documents MUST be received by the closing date listed.

Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager.

The Department of Corrections currently offers a guaranteed 1% pay increase for every two years of continuous service up to 20 years!

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.

DOC.Employment@doc.mo.gov

• 

• State of Missouri

Show more