Analyst I/II (Division Analyst) - Parks, Recreation & Neighborhood Services

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

Are you ready to join a team that is “Building Community Through Fun?” Are you ready to make a difference??

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live and work. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ, PRNS’s 20-year strategic plan identifies the approach and projects to support healthy communities that inspire belonging by following the guiding principles of Stewardship, Nature, Equity & Access, Identity and Public Life.

The Department creates and activates thriving places near where people live and work. These places are destinations for play and learning with 48 community centers, 10 regional parks, 209 neighborhood parks,Happy Hollow Park & Zoo, and over 60 miles of trails. Our programs and services touch the lives of individuals and families in our community. We take public service seriously by working hard to earn the public’s trust by delivering fun and high-value spaces and programs. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit activatesj.org.

Position Duties

The Parks, Recreation and Neighborhood Services Department (PRNS) is recruiting for a Division Analyst within the Parks Division.

The Division Analyst is part of the Parks Administration Team, supporting the Deputy Director and Division Managers. This Analyst position will be dedicated to general analytical support for the entire Parks Division with dedicated responsibilities for the Destinations, Events and Sports unit in Parks which includes, Happy Hollow Park & Zoo, Emma Prusch Farm Park, Lake Cunningham Action Sports Park, Arcadia Ballpark, the Park Ranger Program, Family Camp, City-wide Sports, Placemaking , Special Parks Use and Reservations, as well as Golf Courses, and other Parks Contracts. The Division Analyst will work directly with the PRNS Fiscal Team on budget tracking, analysis and the annual budget development process and with the Human Resources Department on Parks Division recruitments. The position also works closely with operational management on Key Performance Indicator tracking and reporting as well as program recommendations and development. The Analyst may also have other ancillary job duties including division procurements, memo writing and coordination, grant writing and tracking and supervising administrative support staff.

This position requires an employee with very strong analytical and organizational skills; excellent written and oral communication skills; and exceptional customer service skills with the ability to develop and maintain effective and collaborative working relationships with external and internal customers and colleagues.

The key responsibilities will include:

• Coordinating with Human Resources and PRNS Employee Services staff to organize and conduct recruitments
• Extensive use of citywide and department databases to collect and consolidate data and create reports for management staff
• Reviewing budget allocations and monitoring associated expenses for Parks Division programs
• Providing analytical support for annual budget development processes
• Researching and drafting memos intended for the Parks Division, Department, Commission, City Manager, and City Council
• Maintain division budgetary and personnel files and information
• Processing confidential documents related to budgetary and personnel matters
• Supporting and planning special projects and events such as trainings and division-level meetings.

• Gathering and analyzing data from various sources to understand business needs and objectives.
• Working closely with stakeholders to define, document, and prioritize program requirements.
• Identifying opportunities for improvement and propose solutions to address program challenges.
• Developing detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.
• Collaborate with cross-functional teams to implement solutions and ensure alignment with Division goals.

Minimum Qualifications

Education and Experience

Analyst I
A Bachelor's Degree from an accredited college or university.

Analyst II
A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources.

Acceptable Substitution
Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration or human resources may be substituted for the education requirement on a year for year basis.

Other Qualifications

Basic Competencies
(Needed at entry into the job in order to perform the essential duties.)

• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts .
• Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
• Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
• Collaboration - Develops networks and builds alliances; engages in cross-functional activities.
• Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities.
• Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
• Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
• Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Crystal Webber at Crystal.Webber@sanjoseca.gov

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 7/28/2025 11:59 PM Pacific

• 

• City of San Jose

• 408-535-1285

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