Administrative Support Assistant

You will be doing your part to protect public health as a team member in the Public Drinking Water Branch’s Compliance and Enforcement Section, which provides assistance and oversight for public drinking water systems in Missouri. In this agency, we respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come.

Please note : The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

This position is located in the Lewis and Clark State Office Building at 1101 Riverside Drive, Jefferson City, Missouri, 65101.

• Review and process Compliance & Enforcement Section documents and correspondence. This includes creating, editing, printing, tracking, distributing, scanning, filing, archiving, uploading, and mailing of letters, reports, orders, and other internal documents for the Section.
• Use Microsoft 365 applications to track and review correspondence.
• Utilize and apply the department’s style guide to Section templates and documents.
• Provide coordination and support for the Section including scheduling meetings, making reservations, procurement, and team building.
• Answer and manage Section phone calls on two lines and provide assistance to citizens, water systems and their customers.
• Organize, upload, and retrieve documents from the Electronic Content Management system.
• Assist other Public Drinking Water Branch Sections as needed.
• Cover the Water Protection Program phone and distribute mail as needed.
• Cover the Lewis and Clark State Office Building reception desk as needed.
• Other duties as assigned.

To be successful in this position, a candidate will need the following skills:

• Attention to Detail : Is thorough when performing work and conscientious about attending to detail.
• Computer Skills : Uses computers, software applications, databases, and automated systems to organize and accomplish work.
• Customer Service : Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Oral and Written Communication : Expresses information (for example, ideas or facts) to individuals or groups effectively, consider the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by:

• Possession of a high school diploma or high school equivalency.
• 1-3 years in administrative office work or other relevant experience.
• Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

(Additional education or experience may substitute for the required education or experience)

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Benefits & Work-life Balance

Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here .

How we invest in you:

• Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings, and continuing education tuition assistance.
• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.

Lance Dorsey at 573-751-6982 or lance.dorsey@dnr.mo.gov

or

Aarick Roberto, Recruiter at dnr.recruiter@dnr.mo.gov

• 

• State of Missouri

Show more