Human Resources Technician I/II (Benefits)

Description

The City of Fremont's Human Resources Department is recruiting for a Human Resources Technician I/II (Benefits).

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THE DEPARTMENT
The mission of the Human Resources Department is to support and develop our employees, so they can support the community. We achieve this through bringing stability to an ever-changing and evolving environment, while creating and maintaining equity.

THE OPPORTUNITY
The City is seeking a detail-oriented and customer-focused Human Resources Technician to join our Human Resources team. This position provides essential support in the administration of the City’s health and welfare benefits programs and plays a key role in delivering high-quality service to employees and retirees. Responsibilities include processing benefit transactions in accordance with policies, procedures, and Memorandums of Understanding; supporting leave administration; preparing reports; reconciling benefit billings; assisting with new hire orientations and off-boarding; and supporting special projects such as open enrollment and ACA compliance. This is an excellent opportunity for an HR professional who thrives in a fast-paced, public-sector environment and is interested in building a strong foundation in benefits administration while contributing to a positive employee experience.

The ideal candidate for this opportunity possesses the following:

• Working knowledge of human resources principles and practices, with experience in a public-sector environment performing payroll and/or benefits administration.
• Experience supporting health and welfare benefits programs, including medical, dental, vision, leave administration (FMLA/CFRA/PDL), ACA, and COBRA.
• Strong customer service and interpersonal skills, with the ability to handle sensitive inquiries from employees, retirees, and external partners with professionalism and tact.
• Demonstrated ability to manage multiple priorities, meet deadlines, and thrive in a high-volume, fast-paced work environment.
• Strongproblem-solving skills and an action-oriented mindset, with the initiative to anticipate tasks and support special projects such as open enrollment.
• Abilityto compile, research, and prepare reports, reconcile benefit billings, and maintain accurate records with a high level of attention to detail.
• Proficiency with HR systems and technology, including PeopleSoft, CalPERS, Microsoft Office Suite, virtual collaboration tools (Teams/Zoom), and Adobe Pro.
  
  

APPLICATION DEADLINE
The deadline to apply for this recruitment is Wednesday, January 7, 2026 , at 5:00 p.m. (PST) or when 200 applications are received. Interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. The successful candidate may be offered the Human Resources Technician I or Human Resources Technician II depending on qualifications.

To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" above.

SELECTION PROCESS
The process may include a panel interview, in-basket or written exercise, professional reference checks, fingerprint check for criminal history, and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. If you are interested in employment in this job classification, you should apply to ensure you are considered for future opportunities that may utilize the candidates from this recruitment.

Reasonable Accommodation
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov.

Contact Us
For additional information, please contact Human Resources Department at:humanresources@fremont.gov

The information contained herein is subject to change and does not constitute either an expressed or implied contract.
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Class Specifications

Human Resources Technician I
Definition

To perform varied paraprofessional and technical duties requiring a thorough knowledge of Human Resources procedures and functions, as well as applicable Federal and State laws and regulations, and the exercise of discretion and tact in processing documents and information of a confidential or sensitive nature in a variety of program areas including recruitment and selection, benefits and payroll administration, and classification and compensation.
Class Characteristics

Human Resources Technician I: This is the entry-level class in the series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. This class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

Some positions within this classification may be permanently assigned at the Human Resources Technician I level based on the level and the nature of the duties assigned.

Human Resources Technician II

Definition

To perform varied paraprofessional and technical duties requiring a thorough knowledge of Human Resources procedures and functions, as well as applicable Federal and State laws and regulations, and the exercise of discretion and tact in processing documents and information of a confidential or sensitive nature in a variety of program areas including recruitment and selection, benefits and payroll administration, and classification and compensation.

Class Characteristics

Human Resources Technician II: This is the journey level class within the series and has the ability to perform the full range of duties assigned, with only occasional instruction or assistance as unique situations arise. Employees at this level are fully aware of the operating procedures and policies within the work unit, and receive general supervision from an assigned supervisor. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

Some positions within this classification may be permanently assigned at the Human Resources Technician I level based on the level and the nature of the duties assigned.

Essential Functions

Human Resources Technician I

Essential Functions

Benefits & Payroll Assignment:

• Performs specialized technical and highly detailed work in the preparation, review, verification and processing of payroll records in a centralized payroll function.
• Maintains records for employee payroll deductions and prepares reports and payments to various taxing, financial and insurance organizations.
• Conducts training and assists in providing instruction to other departments' employees regarding specialized procedures and requirements of the payroll system.
• Proofreads and checks typed and other materials for accuracy, completeness and compliance with departmental policies, laws and other regulations.
• Processes various periodic billings for services such as insurance, association dues, etc.
• Compiles, researches, and prepares a variety of periodic and special reports relating to the payroll and/or benefits function.
• Processes employee transactions using HRIS, including new hires, merit and salary increases, promotions, transfers and separations.
• Provides information to City employees and others that require the use of judgment and the interpretation of policies, laws, rules and procedures.
• Processes health benefits for employees and retirees according to established policies and procedures and Memoranda of Understanding.
• Assists with open enrollment activities and record keeping.
• Processes payments and reconcile monthly premiums for active and retired City employees.
• Acts as liaison between employees and contracts benefits providers.
• Processes wage garnishments and W-2 forms.
• Performs scanning, indexing and filing of confidential HR documents, including personnel files.
• Manages various reimbursement programs including Commuter Checks, Tuition Reimbursement, Computer Loan and Recruitment Incentives.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Marginal Functions

• Other duties as assigned.

Minimum Qualifications

Knowledge, Skills and Abilities

Incumbents of the entry (I) level are expected to acquire the following

Knowledge of: Theories, principles and practices of public human resources administration; human resources information systems programs; principles and procedures of payroll accounting; recruitment and selection processes; benefits administration; classification and compensation plans; Federal and State employment laws; Federal and State tax laws pertaining to withholding, FICA, Medicare, etc.; research methods and techniques; computer software, including word processing, database, spreadsheet and accounting applications; English usage, spelling, punctuation and grammar; basic mathematical calculations and statistics and statistical methods; modern office procedures, methods and computer equipment.

Ability to: Use independent judgment in the exercise of daily responsibilities; work effectively under deadlines; maintain detailed and accurate records; perform independent research in carrying out administrative and technical duties; collect, compile, analyze and present a variety of data in a meaningful way; develop and implement various data collection, reporting and filing systems; review forms and reports for mathematical and accounting accuracy; understand, interpret and apply complex policies, procedures and regulations; obtain information through interview; handle multiple project assignments; deal effectively and courteously with the public; analyze situations quickly and objectively to determine proper course of action; on a continuous basis; use a personal computer and office equipment necessary for successful job performance; type at a speed necessary for successful job performance; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner.

Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.

Education/Experience

Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary to satisfactory job performance would be qualifying.

Human Resources Technician I: A typical qualifying background would include: education equivalent to an Associate's degree from an accredited college with major course work in human resources.

Human Resources Technician II: In addition to the above, three years of responsible administrative clerical or technical experience in the assigned subject area.

Demonstrated experience may be substituted for college coursework.

Physical and Environmental Demands

Rare = 66%

Sitting: Constant
Walking: Occasional
Standing: Rare
Bending (neck): Frequent
Bending (waist): Rare
Squatting: Rare
Climbing: Never
Kneeling: Rare
Crawling: Never
Jumping: Never
Balancing: Never
Twisting (neck): Occasional
Twisting (waist): Rare
Grasp - light (dominant hand): Occasional
Grasp - light (non-dominant): Rare
Grasp - firm (dominant hand): Rare
Grasp - firm (non-dominant): Rare
Fine manipulation (dominant): Frequent
Fine manipulation (non-dominant): Frequent
Reach - at/below shoulder: Rare
Reach - above shoulder level: Rare

Push/pull:
Up to 10 lbs. Rare
11 to 25 lbs. Rare
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never

Lifting:
Up to 10 lbs. Rare
11 to 25 lbs. Rare
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never

Carrying:
Up to 10 lbs. Rare
11 to 25 lbs. Rare
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never

Coordination:
Eye-hand: Required
Eye-hand-foot: Required
Driving: Required

Vision:
Acuity, near: Required
Acuity, far: Required
Depth perception: Required
Accommodation: Required
Color vision: Required
Field of vision: Required

Talking:
Face-to-face contact: Required
Verbal contact w/others: Required
Public: Required

Hearing:
Normal conversation: Required
Telephone communication: Required
Earplugs required: Not required

Work environment:
Works indoors, works outdoors, exposure to slippery or uneven walking surfaces, using computer monitor, works around others, works alone, works with others.

Class Code: 2045
FLSA: Non-exempt
EEOC Code: 5
Barg. Unit: CFEA
Probation: 12 months
Rev.: 11/15

The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance.

To view a summary of the benefits the City offers, please visit:City of Fremont Benefits Summary

Closing Date/Time: 1/7/2026 5:00 PM Pacific

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• City of Fremont, CA

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