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Job Description
CAREER DESCRIPTION
OFFICE SUPERVISOR B
Salary may be negotiable within the range listed based on position requirements and successful candidate’s qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC:
This recruitment is being held to establish an open eligible list to fill current and future Office Supervisor B vacancies within the County of Orange. The current vacancy is within the Probation Department at Juvenile Hall (a facility open 24 hours, 7 days per week) in Orange, CA. The eligible list established may also be used to fill similar and lower-level classifications throughout the County of Orange.
This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59 pm (PST) on Wednesday, December 24th.
Qualified applicants are encouraged to apply immediately.
OC PROBATION
The County of Orange, Probation Department is dedicated to continuous improvement, searching out and applying effective and research supported practices to assist justice involved Juveniles, their families, and adults to successfully navigate and successfully complete probation. Additionally, the Probation Department assists the criminal court system through investigations, probation reports and community supervision of approximately 10,000 adult and 800 juvenile clients on court-ordered probation or in diversion programs. The Probation Department also operates the Orange County Juvenile Hall, and two camps for youth. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of four bureaus - Adult Operations, Juvenile Operations, Strategic Development, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims.
Click here for more information on the County of Orange, Probation department.
Click here for more information on the County of Orange.
THE OPPORTUNITY
The Office Supervisor B will be responsible for providing leadership and supervision to clerical support within multiple programs and will train and motivate staff to utilize their skills and abilities to act in support of facilitating and meeting the department's objectives. This position will also be responsible for completing various documentation and internal reports by utilizing Microsoft Programs and other software applications.
Other duties and responsibilities of the Office Supervisor B:
•Planning, organizing, and prioritizing the work of the unit
•Assigning work to staff
•Verifying timecards bi-weekly of all staff supervised
•Setting and recommending work performance standards
•Developing and maintaining desk manuals, policies and procedures, and workflows to ensure compliance with legislative and programmatic requirements related to state and federal grants
•Evaluating, preparing, and presenting performance evaluations
•Collaborating with Senior Office Supervisors and other supervisors to keep them apprised of unit's status and updates as needed
•Collaborating with a variety of stakeholders depending on the assignment
•Performing other duties as assigned
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES:
The ideal candidate will have more than two (2) years of general office experience, possess experience demonstrating leadership and supervisory skills, and have the ability to work in a very busy, fast paced environment. T he Probation Department is seeking a candidate who is able to work overnight (9pm to 7am) as needed in the Juvenile Hall facility, which is open 24 hours/day, 7 days/week.
In addition, the ideal candidate will also demonstrate the following competencies:
Professional & Technical Knowledge/Experience
•Thorough knowledge of general office procedures and equipment
•Knowledge of basic mathematics including percentages, means, medians, and other elementary statistical measures
•Leads initiatives and prioritizes tasks to ensure efficiency and exercise time management skills
•Ensures effectiveness and efficiency in the delivering of services or programs
•Proficient in MS programs and navigating a variety of software systems to complete assignment
Leadership/Supervision
•Generates enthusiasm and motivates others to act in support of program's objectives
•Leads staff toward meeting the department's objectives by fostering continuous improvement and innovation
•Delegates work effectively and manages staff workload
•Provides honest, timely feedback about staff performance
•Brings accountability to team of staff and leads by example
Planning and Organization
•Develops and maintains effective systems to manage multiple projects with multiple timeframes
•Plans and prioritizes assignments and meets various deadlines
Problem Solving and Decision Making
•Knowledge of techniques for gathering, compiling, analyzing and presenting information
•Ability to analyze problems in context of available information and program constraints
•Ability to work independently and make decisions that could impact the well-being of others
•Operates effectively in a demanding environment and uses creativity and innovation in achieving business objectives
Oral/Written Communication Skills
•Communicate effectively with supervisors, co-workers, and external customers
•Prepares and orally presents information to various groups
•Uses discretion and demonstrates sensitivity to confidential matters
Interpersonal Skills
•Establishes and maintains cooperative working relationship with internal and external customers
•Builds and creates a positive atmosphere within a team
•Remains calm and resolves customer issues and concerns
•Works as a team and assists others in their job responsibilities/duties when needed
MINIMUM QUALIFICATIONS
Click here to view the complete classification description, minimum qualification requirements, and working conditions for Officer Supervisor B classification.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Application Screening I (Refer/Non-Refer)
Applications will be screened for desirable qualifications that are needed to successfully perform the duties of this job. Only those applications demonstrating those qualifications as listed in the job bulletin will be referred to the next step.
Online Assessment I (Weighted 100%)
Candidates who meet minimum qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Only the most qualified candidates will be placed on the eligible list.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmenUobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Lauren Taliaferro at lauren.taliaferro@prob.ocgov.com or (714) 645-7048
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 12/24/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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