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Job Description
JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?- Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation : Work in an environment where employees are valued and innovation thrives.
- Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
Job Description:
Program Manager I
Purpose:
Under general direction, this position is responsible for managing programs that integrate multiple elements or projects to achieve a defined objective.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.- Determines program goals, objectives and resource requirements.
- Establishes program standards, methods, policies and procedures.
- Coordinates and collaborates with stakeholders.
- Monitors and evaluate programs effectiveness and implements improvement strategies.
- Manages the budget of assigned program and associated projects and provides financial information.
- Assists in developing, managing and submitting proposed budget forecast information.
- Manages, coordinates, implements and monitors projects associated with assigned program.
- Interacts with internal and external customers.
- Investigates and responds to inquiries from the public and other departments.
- Provides technical advice and assistance to department management, city management, field personnel, contractors, etc.
Responsibilities - Supervisor and/or Leadership Exercised:- May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.- Knowledge of principles and practices associated with assigned program area(s).
- Knowledge of fiscal planning and budget preparation and monitoring.
- Knowledge of management principles related to municipal project and program activities.
- Knowledge of City practice, policy, and procedure.
- Knowledge of supervisory and managerial techniques and principles.
- Skill in oral and written communications.
- Skill in planning, coordinating, and implementing programs and activities.
- Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintaining good working relationships with other City employees and the public.
- Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.
Minimum Qualifications:- Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
- Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:- Valid Texas Class C Driver License.
Preferred Qualifications:- Experience providing support for Executives.
- Experience supervising administrative support personnel.
- Experience working in a public safety environment.
- Experience juggling multiple responsibilities in a fast-paced environment.
- Knowledge of City of Austin policies and procedures.
- Knowledge of program management techniques.
- Knowledge of performance management.
- Skills related to customer service.
- Skills related to process improvement.
- Strong oral and written communication skills.
- Ability to proactively develop programs while maintaining support from multiple stakeholders.
Notes to Candidate:
The Program Manager I in the Office of the Fire Chief provides executive assistance and oversees administrative support programs at Fire Department Headquarters. This position manages executive scheduling and correspondence, supervises administrative support personnel, and manages programs that include, but are not limited to, purchasing, travel, event coordination, and employee recognition. This is an in-office position.
Salary Range: $65,390 - $81,740 annually.
Days and Hours:
Monday - Friday.
8:00 a.m. - 5:00 p.m.
Hours may vary due to operational needs.
Telework: This is an in-office position. Telework not available.
When completing the City of Austin employment application: A detailed, complete City of Austin application is required for the position to help us better evaluate your qualifications. For each of your positions, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position, including your supervisory and/or leadership experience, if applicable. This is the criteria that will be used to select candidates for interview, and the starting salary will be based on overall relevant experience.- This position may allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes.
If you are selected to interview: If you are identified as a top candidate, verification of your education, to include High School graduation or GED, undergraduate and/or graduate degrees, will be required.
Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.
Additional Information:
Assessment(s) may be administered as part of this recruitment.
Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Closing Date/Time: 2026-02-09 - Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
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ABOUT THE COMPANY
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City of Austin
Show moreThe City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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