City of San Marcos, TX

The City of San Marcos is dedicated to providing excellent service to our residents and maintaining our high quality of life.  Business, industry, education, retail, and government make up the backbone of the San Marcos economy. The City of San Marcos works closely with all of our community partners to help our community become a thriving, job-producing city with opportunities for all.

 

 

14 job(s) at City of San Marcos, TX

San Marcos, TX San Marcos, Texas, United States
Oct 18, 2018
Full Time
JOB SUMMARY JOB SUMMARY: Under the limited supervision of the Real Estate Manager, the Real Estate Analyst is responsible for analyzing, procuring land rights and real estate assets; coordinating with multiple City departments on real estate needs; managing contracts of real estate appraisers and surveyors; and developing and maintaining accurate records of real property, assets and land rights. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Plans and coordinates the acquisition, disposition, management, valuation, and negotiation of real property interests such as fee tracts, easements, rights-of-way, licenses and permit. Assists in the disposal of City owned real estate and abandonment of excess right-of-way and easements. Prepares written documentation such as staff reports, letters of agreement, real estate purchase contracts, deeds, easement forms, payment authorizations, and all documents necessary to facilitate the purchase of real property and / or land rights for public projects and initiatives Contracts with surveyors, appraisers, title insurance/escrow agents and other professionals as necessary; manages contract schedules, payment of invoices and review of deliverables. Performs technical review of real estate documents, project schematics, title reports, post close owner title policies, surveys and legal descriptions, appraisal reports and environmental reports. Responsible for Real Estate Division's Geographic Information System (GIS) function and related databases for the capture, storage, manipulation, analysis, maintenance, and retrieval of real property records and assets Responds to public inquiries, orally or in writing, regarding the City's acquisition process or the use of right-of-ways and/or easements. DECISION MAKING Evaluates alternatives and provides innovative solutions to resolve problems in a timely manner. Makes recommendations regarding real property / land rights acquisitions for projects in City's Capital Improvement Program, project feasibility studies and route selections. Accurately interprets and applies federal, state and local requirements as related to real property interests. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor's degree in Business or Public Administration, Real Estate, Management or related field Five (5) years of progressively responsible experience in real estate analysis and real property acquisition related work A combination of related education, experience, certifications and licenses may be substituted for the educational requirement. Must possess a valid Texas Driver's License with an acceptable driving record. PREFERRED QUALIFICATIONS Bilingual in Spanish and English. Proficient in the application of real estate law in drafting real property legal documents. Continuing education and or certifications in right-of-way or real estate. Working knowledge of ESRI computer software platforms. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Effective verbal and written communication skills are required. Ability to achieve successful negotiations and closure of real estate transactions, all in conformance with applicable law and regulations Ability to establish and maintain cooperative relationships with the public, internal clients, staff, and stakeholders. Ability to work independently on multiple assignments and effectively prioritize workload. Proficient in utilization of MS Office software (Power Point, Excel, Word) and Adobe Acrobat Must be motivated, punctual, be able to communicate and proactively provide information. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Subject to vision constantly; fine dexterity, hearing and talking frequently; standing, sitting, walking, lifting, carrying, pushing/pulling; reaching, balancing and foot controls; kneeling, crouching, bending, twisting and climbing rarely. Working conditions involve exposure to variable and/or extreme weather conditions, vehicle traffic, general construction hazards, heavy equipment, and open trenches when visiting job sites. Closing Date/Time: 10/31/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 12, 2018
Part Time
JOB SUMMARY JOB SUMMARY Coordinates clerical activities and provides administrative support for the City Clerk and City Council; prepares correspondence and other types of documentation; maintains departmental records, files, and databases; provides customer service to the public; and performs other related duties. Work Hours M-W-F: 8am-5pm Tuesday: 12pm-5pm ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Assist the City Clerk and/or Deputy City Clerk with scheduling appointments for the Mayor and/or City Council Members. Assist the City Clerk and/or Deputy City Clerk with scheduling Council Committee meetings as requested by Council or other City Departments. Assist the City Clerk and/or Deputy City Clerk with event coordination. Conduct research and compile data as requested by the City Clerk. Prepare and edit reports, PowerPoint presentations, written correspondence, welcoming remarks and/or speeches, as needed for Mayor, City Council Members and/or City Clerk. Assist the City Clerk, Deputy City Clerk and/or Records Management Program Administrator with compilation of information responsive to Open Record Requests related to the Mayor or City Council. Maintain database for all City Boards and Commissions, and assist the Deputy City Clerk with the annual application and appointment process. Maintain an inventory of City Council technology. Assist the City Clerk Department in various administrative duties such as providing customer service to the public by answering incoming calls, greeting customers and performing a variety of general office duties including, scanning, copying, faxing, filing, and/or notarizing of documents. Assist with content management on the City Council and City Clerk pages of the City website. Assist with the use and oversight of centralized citizen management software. Perform other duties as assigned. DECISION MAKING This position works under the general supervision of the City Clerk. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. Five (5) years customer service and administrative support is required. Notary Public or the ability to obtain within six months of employment. Must possess a valid Texas Driver's License with an acceptable driving record. PREFERRED REQUIREMENTS Previous municipal government experience is a plus. Bilingual in English and Spanish preferred. Experience in developing written correspondence and/or speeches, as well as, editing and proofing is preferred. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must have effective verbal and written communication skills, both in person and over the telephone Organize work well Ability to handle confidential information in a responsible manner. Must be able to maintain a professional and positive working relationship with City departments and personnel, outside agencies, vendors, the general public, and those from different cultural backgrounds. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 35 pounds occasionally. Subject to vision, hearing and talking constantly; sitting, handling and fine dexterity frequently; standing, walking, lifting, carrying, pushing/pulling, reaching, kneeling, crouching, bending, twisting, balancing and foot controls occasionally. Working conditions are occasional exposure to variable and/or extreme weather conditions, working at heights when climbing ladders, and machinery with moving parts. Utilizes a computer, office equipment, recording devices, hand cart, and fleet vehicle. Closing Date/Time: 10/19/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 12, 2018
Full Time
JOB SUMMARY JOB SUMMARY Plans, coordinates, and manages the operations and maintenance activities of the City's Streets division; oversees projects for area of responsibility; administers the City's Pavement Management Program and sidewalk construction and maintenance program; prepares and processes maintenance work orders; coordinates departmental activities with other City departments; responds to public inquiries and complaints; and supervises assigned personnel. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Responsible for street infrastructure maintenance, operations, design, and construction including: Supervise, prioritize, and schedule City's street crews and workloads. Develop, budget, and implement City's infrastructure management programs including street, pavement, sidewalk, bridge, and other associated roadway infrastructure. Review, document, and address citizens' complaints and requests related to roadway infrastructure. Assign, document, and report street work orders to satisfactory completion. Review and approve all roadway construction plans and pavement designs in the public rights-of-way for conformance to City standards. Coordinate with the CIP Department and Permit Center to develop City's street and pavement standards and details. Identify, prioritize, budget, and coordinate roadway capital improvement projects with other City departments. Manage and/or assist with preparation of plans for street and bridge related projects as required. 2. Provides Administrative and Personnel Management duties including: Establishes performance expectations and department goals and priorities for personnel. Conducts performance evaluations. Schedule and allocate resources of personnel and crews to meet department workload and goals. Monitors and measure personnel workloads, productivity, and performance. Approves and monitors timesheets and leave requests. Performs hiring, staff development, coaching, counseling and disciplining of division employees. In collaboration with the Human Resources Department, conducts incident investigations and prepares disciplinary notices as required. Implements new personnel policies and procedures as directed. Identifies and facilitates training of employees. Inspects, reviews, and implements operations for compliance of City, state, and federal regulations and established safety standards. Prepare personnel statistical and progress reports. 3. Provides division, and project management duties including: Responsible for the development, monitoring, reporting and assessment of division's budget, goals, and performance measures. Develop pavement management system using pavement management software and GIS Assist with design of street, bridge, drainage and sidewalk projects in the right-of-way Plans, schedules, monitors and allocates resources for in-house public works projects Coordinates inter-departmental activities. Prepare project progress reports. 4. Miscellaneous: Serves as the Public Services-Transportation liaison on the Incident Command Team. Provides on-call assistance and responds to emergency situations as required. Works with other divisions and/or departments as necessary or directed. Assists Division crews in the field when workload is excessive, in emergency jobs/situations and for difficult jobs requiring special knowledge and abilities. Other duties as required. DECISION MAKING Manages assigned budgets. Hires, trains, supervises, and evaluates the performance of assigned personnel. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Four year Bachelor's degree in a related field required. Commensurate combination of education and experience may be considered. 7 years progressive experience supervising maintenance, operations, and construction of streets and drainage required. Must possess a valid Texas Driver's License with an acceptable driving record. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must have the ability to read/comprehend budgets, equipment/vendor construction manuals, and maintenance documentation. Requires proficiency in Microsoft office suite: Word, Excel, etc. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, vendors, suppliers, contractors, and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 35 pounds rarely. Subject to handling, vision, hearing and talking constantly; standing, sitting, fine dexterity, climbing and balancing frequently; walking, lifting, carrying, pushing/pulling, reaching, kneeling, crouching, bending, twisting and foot controls occasionally. Working conditions involves occasional exposure to variable and/or extreme weather conditions, heavy equipment, vehicle traffic, and hazardous chemicals. Safety Sensitive Position. Closing Date/Time: 10/25/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Sep 21, 2018
Full Time
JOB SUMMARY JOB SUMMARY: Installs, repairs, and maintains line equipment on behalf of the San Marcos Electric Utility Department; connects commercial and residential electrical services; maintains and/or installs electric meters and street lights; performs tree trimming; repairs and maintains rights-of-way; responds to power outages and/or other emergencies; operates and maintains various types of work equipment and tools; and performs other related duties. POSITION OPEN UNTIL FILLED ESSENTIAL FUNCTIONS AND DECISION MAKING Essential Functions Installs, removes, inspects, repairs, and maintains overhead/underground electrical lines and related equipment; locates and marks underground lines; performs switching of primary feeders; identifies and troubleshoots line issues; changes out faulty transformers; connects residential and commercial electrical services. Performs a variety of duties associated with the restoration of electric services: Troubleshoots and assists in resolving unplanned power outages. Participates in restoring power services in a safe and timely manner. Communicates with utility customers regarding electrical complaints, planned outages, and potential electric hazards. Installs, removes, inspects, and seals electric meters. Repairs, maintains, and installs street and/or customer lights; strings conductors; replaces old lighting with energy efficient lighting as required. Performs tree trimming; removes trees, brush, rocks, and boulders; repairs, clears, and repairs rights-of-way; hauls materials to dump for disposal as assigned. Installs substation breakers and connections; assists with remote terminal unit connections and programming. Operates various types of equipment including line trucks, aerial lift trucks, chipper trucks, digger trucks, and pulling equipment; cleans and maintains assigned vehicles; performs minor repairs and vehicle servicing. Miscellaneous: Prepares, updates, tracks, and maintains computerized work orders. Completes time tickets and job related reports. Provides training to apprentices and/or helpers as assigned. Performs other related duties as required. Decision Making This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) Minimum Requirements High School Diploma or equivalent is required. Two (2) years experience working as a lineman 2 (apprentice) is required. Lineman Certification required or proven job skill set maybe accepted. Must possess a valid Texas Class (A) Commercial Driver's License or obtain one within 90 days. Must possess an acceptable driving record. Must be able to respond to night and weekend on-call duty; with response time of 60 minutes to city limits. Basic computer skills to check emails and enter time worked are required. Subject to on-call duty after hours. Regular attendance is required to perform the essential functions of the job. CORE COMPETENCIES AND PHYSICAL DEMANDS Core Competencies Must be able to read/comprehend electrical drawings, blueprints, specifications, maps and job order documentation. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, electrical contractors, utility customers, and the general public. Physical Demands and Working Conditions Physical requirements include lifting up to 100 pounds occasionally. Subject to standing, walking, lifting, carrying, pushing/pulling, reaching, handling, climbing, balancing, vision and hearing frequently; sitting, fine dexterity, bending, twisting, talking and foot controls occasionally. Working conditions involves exposure to variable and/or extreme weather conditions, heavy equipment and high voltage electrical currents, working at heights, hazardous chemicals materials, infectious diseases, wild life, and stray/vicious animals. FLSA Status Non-Exempt Safety Sensitive Position. Closing Date/Time: 10/24/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Sep 08, 2018
Full Time
JOB SUMMARY Job Summary Performs a variety of technical engineering functions relative to area of assignment; performs computer aided drafting and design; prepares construction drawings; assists with plan review and permitting processes; conducts field work; provides technical assistance to developers, City departments, and the general public; and performs other related duties. ESSENTIAL FUNCTIONS AND DECISION MAKING EssentialFunctions Assist in production of overhead and underground electrical distribution plans and specifications in compliance with applicable codes, regulations and engineering principals. Assist in developing new projects and conducts follow up and field inspections when necessary. Line staking, computer aided drafting and design of electric utility lines, determine pole and line locations and make electrical field notes for overhead and underground systems. Surveys system for condition and provides updates for computerized distribution mapping system, performs underground locates for OneCall and DigTess systems, administers pole contact and attachment program, answers telephones and responds to requests from contractors, vendors and customers. Prepares reports for and oversees status of projects and activities, estimates construction design costs and time constraints, assists in development and review of construction specifications and monitors substation data. Enters appropriate information into various databases. Develops construction specifications and standards for Electric Utility system, offers input for the capital improvement and master plans and inputs budget. Miscellaneous: Drives to and from project sites and facilities. Attends training, seminars and meetings. Meets with customers and/or contractors for system and service planning. Dispatches crews in both emergency and non-emergency situations. Monitors SCADA system and responds to alarms. Decision Making This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) Minimum Requirements Associate's Degree in a related field is required. Two (2) years related technical engineering experience is required. Additional two (2) years of related experience over the minimum requirement may substitute for each year of college.. Must possess a valid Texas Driver's License with an acceptable driving record. CORE COMPETENCIES AND PHYSICAL DEMANDS Core Competencies Must be able to read/comprehend municipal codes, reference manuals, construction plans, specifications, work orders, and other related engineering documentation. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, developers, contractors, and the general public. Physical Demands and Working Conditions Physical requirements include lifting up to 30 pounds rarely. Subject to sitting frequently; handling, fine dexterity, vision, hearing and talking constantly; standing, walking and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, crawling, bending, twisting, climbing and balancing. Working conditions involves exposure to variable and/or extreme weather conditions, vehicle traffic, heavy equipment, general construction hazards, and high voltage electrical currents when conducting field work. Safety Sensitive Position. Closing Date/Time: 10/19/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Aug 28, 2018
Full Time
JOB SUMMARY JOB SUMMARY: As both the team leader and as an individual contributor, the Electrical Engineering Services Manager is responsible for the planning, design, and coordination of the electric distribution system including electric substations, overhead and underground distribution lines, protection systems, Supervisory Control systems (SCADA), Distribution Management Systems (DMS), Outage Management Systems (OMS), street lighting, and other electric system facilities for the City of San Marcos. Primary responsibilities are providing direct oversight of the engineering technical staff and serving as resident technical expert for the City's electric utility. This position reports to the Assistant Director of San Marcos Electric Utilities. POSITION OPEN UNTIL FILLED: NEXT REVIEW OF APPLICATIONS ON SEPTEMBER 28th. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Lead, oversee, and manage technical staff of distribution design technicians and a utility engineer. Responsible for the full range of supervisory activities including selection, training and staff development, evaluation, performance counseling, and recommendation for dismissal. Provide engineering analysis and design in support of projects being performed to improve the electric utility systems. Provide engineering support for electric utility system load-flow, short circuit, protection, arc-flash, and economic studies related to electric utility system improvement projects. Prepares and reviews standards, design procedures, and equipment specifications. Responsible for maintenance of system one-lines, substation drawings, and associated drawings and documentation. Oversight of system protection coordination, fault studies, load flows, service reliability and power quality. Contribute to the development and implementation of equipment maintenance and system operations procedures and standards. Accountable for the maintenance, programming, and improvement of the electric utility SCADA system including communications components. Provide engineering solutions to a diverse range of moderately complex electric utility system issues and/or problems. Provide recommendations to electric utility personnel on maintenance and operations issues. Develop detailed engineering designs and construction packages for electric utility system equipment upgrade and replacement projects. Assist in providing technical and financial inputs for projects in the electric utility budget. Identify projects for replacement of old systems through coordination and review with operations and maintenance staff and through evaluation of impacts associated with new development. Prepares cost estimates, engineering reports, and presentations. Provide assistance to utility customers, developers, and to other City departments on technical matters relevant to electric utility services. Other duties as assigned. DECISION MAKING Review project documents and drawings to determine adherence to City specifications Apply power system engineering standards and principles to determine best technical solutions to complex problems. Apply established engineering design principles and methods applicable to medium voltage power distribution systems. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor's degree from an accredited college or university in a related engineering field. Four years progressively responsible experience in electric power system design, operations, or maintenance. Registration as a Professional Engineer in the State of Texas. Candidates who will obtain their Registration within 2 years of employment may be considered. Obtaining this registration within 2 years of hire will be a condition of employment. Must be able to respond to the San Marcos city limits in emergency situations within an hour. Must possess a valid Texas Class C Driver's License with an acceptable driving record. Note: Only candidates with exemplary qualifications will be considered at the maximum end of the salary range. PREFERRED QUALIFICATIONS Experience with and working knowledge of Milsoft Windmill and Light Table distribution analysis and coordination applications. Familiarity with Autocad, ESRI ArcGIS and Maximo. Significant coursework in power system engineering. Supervisory experience. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Maintain positive and effective working relationships with City departments and personnel, utility customers, vendors, contractors, and the general public. Must have good interpersonal skills including negotiating and resolving conflict. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Requires visual acuity; handling, fine dexterity, hearing and talking frequently; standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, balancing and occasional use of foot controls; kneeling (driving), crouching, bending, twisting and climbing rarely. Working conditions involve exposure to variable and/or extreme weather conditions, vehicle traffic, general construction hazards, heavy equipment, and open trenches when visiting job sites. Safety Sensitive Position. Closing Date/Time: 10/19/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 18, 2018
Full Time
JOB SUMMARY JOB SUMMARY Serves as Lead for Drainage Maintenance department of the Transportation Division; assists in supervising the activities of subordinate personnel; operates, inspects, and maintains various types of heavy equipment used in the maintenance of drainage, infrastructure; assists with special projects; prepares maintenance documentation in accordance with MS4 requirements; acts on behalf of the Crew Leader as required; and performs other related duties. May be required to work in other departments of the Transportation Division including Streets or Traffic. ESSENTIAL FUNCTIONS AND DECISION MAKING Essential Functions Serves as Lead in supervising the activities of other equipment operators. Performs manual labor for drainage improvement construction projects and drainage maintenance activities. Operates various types of heavy equipment including but not limited to backhoes, bulldozers, loaders, blades, gradalls, dump trucks, water trucks, skid loaders, vacuum trucks, hydro-seeder, excavators, and sweepers; conducts daily equipment inspections; performs minor mechanical repairs. Assesses and determines types of equipment and/or materials required for maintenance, repair, or construction work. Prepares and maintains job tickets and/or other types of routine maintenance documentation. Performs inspections of drainage infrastructure, timekeeping, and work order documentation using technology such as desktop computers, tablets and smartphones. Installs and maintain erosion control BMPs such as inlet protection, rock berms, silt fence. Cuts and grades open channels. Maintains underground storm drain system. Participates in community outreach and education activities and events. Responds to and/or investigate illicit discharge calls such as spills, dumping, and leaks. Works in confined space environments. Cleans and sweeps City streets and/or Airport roads. Trims trees and/or shrubbery. Cleans all drainage infrastructure in the right-of-way of debris. Provides traffic control for construction activities, emergencies, parades and various types of special events. Performs the duties of the Crew Leader in his/her absence as required. Provides assistance in coordinating and conducting special projects. Participates in cross training with other Transportation Division crews including Streets or Traffic. Miscellaneous: Provides on-call assistance; responds to emergency situations as required. Assist other Transportation Division crews or other City departments as required. Performs other related duties as assigned or required. Decision Making This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) Minimum Requirements High school diploma or equivalent required. Three (3) years' experience operating street, drainage, water or wastewater utility and/or other heavy equipment. A Class A Commercial Driver's License is required within six (6) months of employment. Must possess a valid Texas Driver's License with an acceptable driving record. Preferred Qualifications Certified Inspector of Sediment and Erosion Control (CISEC) or Certified Erosion, Sediment and Stormwater Inspector (CESSWI) preferred CORE COMPETENCIES AND PHYSICAL DEMANDS Core Competencies Must be able to read/comprehend blue prints and routine maintenance documentation. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, vendors, and the general public. Physical Demands and Working Conditions Physical requirements include lifting up to 85 pounds occasionally. Subject to vision and hearing constantly; standing, walking, pushing/pulling, reaching, handling, balancing, talking and foot controls frequently; sitting, lifting, carrying, fine dexterity, kneeling, twisting and climbing occasionally; crouching, crawling and bending rarely. Working conditions involve exposure to variable and/or extreme weather conditions, dust, dirt, heavy equipment, vehicle traffic, hot asphalt, hazardous chemicals/materials, and infectious diseases is involved. Utilizes personal protective equipment as required. Safety Sensitive Position. Work Hours 8 a.m.-5 p.m., M-F, On call FLSA Status Non-Exempt Closing Date/Time: 10/31/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 12, 2018
Full Time
JOB SUMMARY JOB SUMMARY Participates in maintaining the Police Department's records and files; provides customer service to the public; processes accident/offense reports, open records requests, and sex offender registrations; prepares, copies, files, and distributes forms, correspondence, and other types of paperwork; performs data entry; monitors the accuracy and completeness of data; conducts background checks; and performs other related duties. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Greets and provides customer service to the public; responds to public inquiries and complaints; determines the type of report, level of assistance required, and/or necessity of officer involvement; receives monies from the public and issues related receipts; balances daily receipts for records services provided; sorts and delivers departmental mail; answers incoming calls; scans vehicle impound sheets; enters lost property reports; provides translation services to the public and law enforcement personnel. Verifies clearance and identifications for visitors to the department. Logs and issues visitor passes. Processes accident reports: Matches accident reports to incident numbers; ensures reports are received in a timely manner; distributes report copies to the Department of Transportation; scans reports into online database for public access. Gathers report information and enters related data into various departmental databases; sets up tracking of geographic/demographic information. Processes requests for accident reports from insurance agencies; locates and mails out requested reports; collects and receipts related fees. Receives faulty accident reports from the Department of Transportation; redistributes reports to officers and ensures errors are corrected. 4. Performs logging tasks: Prints arrest list and booking reports; enters arrestees into departmental database; inputs mug shots; updates master name file. Separates student arrests from booking reports; enters detentions into juvenile arrest log; types juvenile justice reporting forms; prepares juvenile file folders and index cards. Scans DWI/DUI forms into CIS incident reports; prints copies of DWI/DUI incident reports for the Legal Department. Enters UCR Part II Class C citations. Performs various duties related to NIBRS submissions and validations. 5. Reviews and approves incident and arrest reports; monitors reports for accuracy and completeness; generates and submits monthly UCR and NIBRS reports reports to the Department of Public Safety including violence family report status sheets, hate crime data, sexual assault report status sheets, and LEOKA forms. 6.Provides offense reports to the US District Court, Attorney General's Office, County District Attorney's Office, Community Supervision and Corrections, Juvenile Probation, San Marcos City Attorney's Office, Child Protective Services, Department of Public Safety (DPS), and the Federal Bureau of Investigation (FBI). 7. Processes sex offender registrations: Documents and verifies appropriate paperwork required for sex offender registration is presented prior to registration. Prepares forms and documentation pertaining to the registration and/or annual update of sex offenders. Obtains sex offender fingerprints and photographs; imports photographs in the DPS Secured Sex Offender website. Creates, updates, and maintains sex offender records and files. Notifies the media and local schools regarding sex offenders registered in the community. 8. Conducts applicant background checks as required by the military, FBI, US Office of Personnel Management, Homeland Security, Department of Transportation, and law enforcement agencies across the nation; ensures submittal of required release forms; searches local/state databases for arrests involving applicants; attests to the validity of information provided in background check reports. 9.Prepares and notarizes visa letters for individuals traveling abroad, non-citizens applying for employment, and non-citizens renewing resident alien status; documents the criminal records and type of offenses in related correspondence. Processes expunctions, sealing orders, and open records requests: Enters all petitions, notices, final orders, and sealing orders into Excel document for tracking purposes Receives, processes, and tracks open records requests from citizens and attorneys; forwards requests requiring further action to the Administrative Division, Criminal Investigation Division, Legal Department, and/or Attorney General's Office. 10. Miscellaneous: Acts on behalf of the Police Records Supervisor as required; sends arrest and incident blotters to the media; clears warrants from departmental database. May be required to attend court hearings and testify regarding records procedures. Cash management through Tyler Cashiering Program. Performs various administrative tasks requiring tracking, interaction, and coordination with departmental staff and other city departments. Travels to attend meetings, conferences and training. Regular and consistent attendance for the assigned work hours is essential. Performs other related duties as assigned or required. DECISION MAKING This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. Appointment/Commission as a Notary Public is required with 90 days of employment. Must possess a valid Texas Driver's License with an acceptable driving record. PREFERRED QUALIFICATIONS: One year of Police records experience is preferred. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must be able to read/comprehend law enforcement records, offense codes, and regulations governing records management activities. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, the media, and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 10 pounds rarely. Subject to handling, fine dexterity, vision, hearing and talking constantly; sitting frequently; standing, walking and bending occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, crawling, twisting, climbing, balancing and foot controls rarely. Working conditions involve exposure to infectious diseases, criminal offenders, and potentially irate members of the public. Safety Sensitive Position. Closing Date/Time: 10/19/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 02, 2018
Full Time
JOB SUMMARY JOB SUMMARY Plans, coordinates, and manages urban and municipal planning projects; performs current and long range planning work and manages complex planning cases; updates and maintains the City's Land Development Code; coordinates annexations, land use map amendments, zoning changes, and other cases. Enforces all development codes, construction ordinances and associated codes. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Conducts a variety of planning duties: Through the MyPermitNow system, performs technical planning work involving the administration, negotiation, research, analysis and public conveyance of planning, zoning, general plan and land use development projects. Interacts with and provides recommendations to the City Council and Planning and Zoning Commission regarding planning projects. Coordinates public outreach regarding planning activities; ensures compliance with all legal notification requirements. 2. Manages revisions to the City's Land Development Code: Drafts code language, tracks revisions from City staff and coordinates process to include compliance with all legal notification requirements Reviews proposed changes with other City departments and the public Presents proposed revisions to boards and commissions 3. Acts as project manager for complex planning projects and special district applications: Manages application and City review process for Planned Development Districts, Development Agreements, Municipal Utility Districts (MUD), Public Improvement Districts (PID), etc. Analyzes proposals for feasibility, consistency with planning documents and best practices, and makes recommendations to boards and commissions Ensures preparation of case maps, staff reports, public notices, notification lists, mailings, and onsite postings. Responds to related inquiries from City employees, appointed/elected officials, governmental entities and the general public. Prepares City Council submittals; tracks cases through to finalization. 4. Serves as staff liaison to City Commissions as assigned: Communicates and coordinates with applicants; oversees and maintains case records and documentation. Analyzes proposals, drafts staff reports, and presents to Board or Commission Monitors and tracks variance performance and ensures correct posting of agendas, drafting of minutes, and other requirements. Trains commissions regarding planning matters. 5. Assists applicants with pre-application and pre-development process: Advises applicants regarding early stage due diligence issues related to planning, development, and/or land development codes. 6 . Conducts a variety of work pertaining to municipal annexations: Work with various departments to advice on areas for annexation through the City's Annual Annexation Program. Prepares service plans and maps; reviews and ensures the accuracy of legal descriptions and metes and bounds. Coordinates requests with applicants, developers, owners, and consultants; ensures the accuracy and completeness of applications and supporting documentation. Prepares mailings to public entities, newspaper advertisements, Department of Justice memorandum, and maps for City Clerk's official notices. Coordinates annexation activities with the City Clerk's Office and Legal Department. Submits changes in geographic database for official boundary changes to City limits and/or extra territorial jurisdiction. 7. Coordinates City's Capital Improvements Program (CIP) with the Engineering Department: Reviews & tracks proposed and in-process projects to achieve Vision San Marcos Comprehensive Master Plan objectives and goals. Organizes public workshops, Planning & Zoning, and City Council meetings. Reviews plans for projects to incorporate planning best practices. 8. Long Range Planning and neighborhood or housing projects as assigned: Coordinate and track implementation of Vision San Marcos Comprehensive Plan through city-wide departmental work plans and budgets. Coordinate Comprehensive Master Plan updates and annual reporting to Planning & Zoning Commission and City Council. Coordinate and/or participate in various City Master Plan, Special Area and/or Sector Plan updates. Coordinate and/or participate in workforce housing projects and policies. 9. Miscellaneous: Performs other related duties as assigned or required. DECISION MAKING Ability to interpret and analyze complex planning related situation and create best case solutions following current planning methodology. Ability to exercise balanced judgment in evaluating situations and in making decisions; draw sound conclusions from prepared analysis. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor's Degree in Planning, Geography, Social Science, Architecture (5 year professional program), Landscape Architecture (5 year professional program) or related field is required. Five (5) years current and/or long-range municipal planning or planning related work is required. Master's Degree may be substituted for two (2) years of planning experience. Must possess a valid Texas Driver's License with an acceptable driving record. Must be able to attend various assigned evening meetings such as Planning & Zoning Commission, Zoning Board of Adjustments, etc. PREFERRED QUALIFICATIONS Professional designation by the American Institute of Certified Planners (AICP) is desirable. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must have the ability to prepare and/or review municipal plans, maps, memorandum, notices, advertisements, case files, and related documentation. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City officials and departments, outside agencies, consultants, developers, applicants, and the general public. Must have the ability to make formal presentations or program and/or project recommendations; successfully explain and enforce City policies; clearly and concisely express ideas. Must possess the ability to prioritize tasks and/or work assignments and work under the pressures of rigid and short work cycles; skill in organizing and managing small team projects. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 35 pounds rarely. Subject to standing, sitting, walking, vision, hearing and talking frequently; lifting, carrying, pushing/pulling, reading, handling, fine dexterity, foot controls; kneeling, crouching, bending, twisting, climbing and balancing rarely. Closing Date/Time: 10/22/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Sep 27, 2018
Full Time
JOB SUMMARY JOB SUMMARY: Note: This position is grant funded for a minimum of four (4) years. Requires experienced engineering project manager to be responsible for the identification, design and construction management of multiple flood and drainage infrastructure projects funded through federal, state and local funds; oversees engineering and construction contracts with compliance and schedule requirements of HUD-DR funds; identifies and leverages other funding sources to complete projects with overall requirements of City HUD-DR program; collaborates with other City departments in the identification, design and construction of projects; prepares documentation and coordinates work to maintain program compliance; performs plan reviews; supervises assigned personnel; and performs other duties relative to area of assignment. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1.Develops multiple public infrastructure projects to address historic flood and drainage issues in conformance with federal, state and City of San Marcos requirements. Leads the planning, evaluation and selection of preferred alternatives to reduce flooding. Reviews conceptual and detailed design calculations and analyses, including 2D hydraulic modeling. Reviews detailed engineering reports and supporting documents. Coordinates with City's Housing and Community Development Manager. Understands and applies compliance requirements for CDBG HUD-DR, TWDB-CWSRF and FEMA HMP programs to obtain and optimize those and other funding sources. Develops project scopes, schedules and budgets for projects. Develops and gives presentations on evaluation process to City Council and public. 2. Provides project management of infrastructure projects for assigned capital improvement projects: Develops project scopes, schedules and budgets for City's Capital Improvement Program. Reviews design plans, project specifications, and cost estimates. Develops and prepares construction specifications and bid documents for minor construction contracts. Requests and evaluates consultant scopes of service and fee proposals. Reviews and evaluates construction bids prepared by consultants; recommends the award of bids; attends pre-bid conferences. Manages construction and close-out phase of assigned projects. Provides engineering solutions during design and construction phases. Reviews and approves consultant/contractor pay requests. 3. Conducts a variety of engineering activities related to City's capital improvement and HUD-DR Program: Ensure standard engineering practices and inclusion of appropriate documentation on various reports and design projects. Evaluate alternatives, resolve technical issues and interface with other engineering disciplines. Perform engineering interpretation of specifications and drawings, recommending and documenting design modifications, and coordinating with the design team. Resolve questions, plan, coordinate, and execute work in a safe, timely, cost effective and compliant manner. 4. Assist with internal and external public awareness efforts through community presentations and make formal presentations to the City Council, Planning and Zoning Board, Neighborhood, University, TXDOT, County, State and Federal agencies. 5. Miscellaneous: Provides engineering support; directs the development and maintenance of standard construction details; develops/assists in maintaining technical specifications for CIP and Public Improvement Projects. May hire, train, supervise, and evaluate the performance of assigned personnel. Performs other routine and/or specialized duties relative to area of assignment as required. DECISION MAKING Must be able to set goals and objectives consistent with City policy. Ability to prioritize workload. Depending on area of assignment, may hire, train, supervise, and evaluate the performance of assigned personnel. Manages assigned engineering projects, consultants and/or programs. Must master the art of focused listening and allow the citizens/customers the time to understand how the project will be managed as well as resolve any problems that may develop during the project. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor's Degree in Civil Engineering or related field required. Professional Engineer License issued by the Texas Board of Professional Engineers required. Seven (7) years progressive responsible experience in engineering/project management required. Must possess a valid Texas Driver's License with an acceptable driving record. Familiarity with CADD, GIS, Microsoft Project and various modeling programs. PREFERRED QUALIFICATIONS Familiarity with state and federal funding programs for disaster recovery. Ability to review hydrologic and hydraulic studies and assess visibility of proposed solutions. Project Management Professional (PMP) Certification preferred. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must be able to read/comprehend regulations, municipal codes, technical specifications, reference manuals, budgets, contracts, and project/engineering documentation. Effective verbal and written communication skills are required. Proficient in project budget preparation, scheduling and engineering contract negotiation, Must provide the leadership to build an optimistic team that meets the needs of the customer. Must be motivated, punctual and be able to communicate and proactively provide information effectively and listen to the other team members. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Subject to vision constantly; fine dexterity, hearing and talking frequently; standing, sitting, walking, lifting, carrying, pushing/pulling; reaching, balancing and foot controls; kneeling, crouching, bending, twisting and climbing rarely. Working conditions involve exposure to variable and/or extreme weather conditions, vehicle traffic, general construction hazards, heavy equipment, and open trenches when visiting job sites. Closing Date/Time: 10/18/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 12, 2018
Full Time
JOB SUMMARY JOB SUMMARY Responsible for assisting the Chief Building Official and performing plans examination and inspection of construction projects for compliance with adopted building codes including: electrical, plumbing, fire and mechanical codes; as well as, city ordinances and state laws. The main goal of this position is to protect the health and safety of the community. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1.Coordinates and completes Residential and Commercial Building Plan Review: Through the MyPermitNow web-based system, evaluates and completes construction plans/specifications for compliance with city, state and federal codes, international building codes and fire code regulations. Reviews various records and documentation relating to plan review, e.g., construction plans and specifications, drawings, schematics, diagrams, and standard codes. Assists and advises the general public (architects, contractors, developers, engineers, homeowners, etc.) and other City departments in matters relating to building construction and code requirements. Works collaboratively to provide technical assistance to other department and division staff regarding code interpretation, permitting functions, inspection requirements, and construction specifications. Receives, responds and provides resolution to inquiries and concerns from contractors, the general public, the business community, and other departments regarding department and division related issues. Identifies and interprets non-compliance concerns in plans and specifications; specifies plans or actions necessary to bring plans into regulatory compliance. Coordinates work and projects with other departments and outside agencies where applicable, e.g., permit processing staff, construction inspectors, and contractors. Maintains current knowledge of issues, trends and developments in regulatory standards and building code requirements governing the construction industry. 2. Conducts inspection and documentation of Residential and Commercial Construction Projects: Conducts structural field inspections of plumbing, electrical and mechanical systems for compliance with appropriate codes, regulations and approved plans/specifications. Inspects alterations and additions to existing buildings to ensure conformity with approved building codes. Specializes in advanced and complex construction inspection. Through Inspection Anywhere web-based system, tracks and maintains data and detailed results on completed inspections, complaints and violations. 3. Assists the Building Official with implementing City and departmental policies and procedures, coordinating training and adopting amendments of construction codes. 4. Participates in continuing education, professional development and building trade organizations as approved by the Chief Building Official. 5. Miscellaneous: Serves as inspection staff liaison for Construction Board of Appeals. May serve as Acting Building Official in Chief Building Official's absence. Assists in assembling & coordinating information for evaluation by the Insurance Services Organization (ISO) and other rating agencies. Performs related duties as directed by the Chief Building Official. May be called out for emergency inspections. May be required to testify in court regarding violations. DECISION MAKING Ability to understand and successfully contribute to the building permit process. Ability to exercise balanced judgment in evaluating situations and in making decisions. Ability to draw sound conclusions from prepared analysis and recommend code changes. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent required. Five years directly related experience in building inspection or seven years of experience in general construction or building trades including reading construction plans. Must be able to obtain a Texas State Plumbing Inspector License within one year of employment. International Code Council (ICC) certification as Plans examiner or Combination Inspector (must hold either license or obtain either within one (1) year of employment as a condition of continued employment). Valid Texas Driver's License with an acceptable driving record is required. PREFERRED QUALIFICATIONS Master Electrician and/or Master Plumber is preferred. Texas State Plumbing Inspector License preferred. Two years of college or technical training in construction, blue print reading, architecture or a related field is desirable. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Ability to read codes, ordinances, plans, engineering reports, legal documents, computer screen, permits, signs, specifications, schematics, various forms. Ability to write correspondence, reports, and legal documents. Performs electrical calculations, determines square footage, height in area, setbacks, sizing of pipe, determine occupancy requirements and load as required for plan review. Performs abstract reasoning to analyze information gathered from inspection and determine code violation; interpret code and apply to specific situations. Good verbal communication skills to deal effectively with the public and other professionals. Ability to establish and maintain effective working relationships with internal and external customers, as well as governing and appointed officials. Ability to enforce codes and ordinances firmly, tactfully and impartially. Ability to organize work, establish priorities, meet established deadlines, and follow up on assignments with minimal direction. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 50 pounds frequently and the ability to navigate multistory stairways at construction sites. Subject to vision constantly; standing, sitting, walking, lifting, carrying, handling, fine dexterity, hearing and talking; pushing/pulling, reaching, kneeling, crouching, crawling, bending, twisting, climbing, balancing and foot controls frequently. Working conditions involve work inside/outside during all types of weather; in extreme temperatures, in attics; during mechanical inspections, mechanical room temperature can be below 0 degrees in freezer unit or above 100 degrees in unconditioned space; potential for exposure to hazards such as paint and solvent sprays, asbestos, carbon monoxide, freon, dust, fiberglass, paint, methane gas; scaffolding; electrical hazards from high voltage and energized wire; high noise level around heavy equipment, compressors, mechanical rooms and saws; eye hazards around welding. Closing Date/Time: 10/26/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Sep 21, 2018
Full Time
JOB SUMMARY JOB SUMMARY: The City of San Marcos is seeking candidates to fill a Lineman Helperposition in the Public Services Electric Utilities Department. Two levels are currently posted:Lineworker Assistant I & II. The position will be filled based on applicant qualifications and the needs of the city. POSITION WILL REMAIN OPEN UNTIL FILLED ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Lineworker Assistant I and II: Participates in installing, repairing, and maintaining the City's electric utility system; trims trees; maintains rights-of-way; responds to and assists in resolving electrical outages; operates and maintains various types of work equipment and tools; and performs other related duties. Decision Making: This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) Minimum Requirements: All positions require: High School Diploma or equivalent Class A Commercial Driver's License with an acceptable driving record Must be able to respond to night and weekend on-call duty with a response time of 60 minutes to city limits Subject to on-call Regular attendance is required to perform the essential functions of this job Lineworker Apprentice I: $20.50- $25.63 Minimum of 1 year of experience working as a Line Person Helper Class A Texas Commercial Driver's License Lineworker Apprentice II: $22.60- $33.91 Minimum of 1 year experience working as an Apprentice I Class A Texas Commercial Driver's License CORE COMPETENCIES AND PHYSICAL DEMANDS Core Competencies Must be able to read/comprehend electrical drawings, blueprints, specifications, maps and job order documentation. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, electrical contractors, utility customers, and the general public. Physical Demands Physical requirements include lifting up to 100 pounds occasionally. Subject to standing, walking, lifting, carrying, pushing/pulling, reaching, handling, climbing, balancing, vision and hearing frequently, sitting, fine dexterity, bending, twisting, talking and foot controls occasionally. Working conditions involves exposure to variable and/or extreme weather conditions, heavy equipment, and high voltage electrical currents, working at heights, hazardous chemicals/materials, infectious diseases, wild life, and stray/vicious animals. Closing Date/Time: 10/24/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 12, 2018
Full Time
JOB SUMMARY JOB SUMMARY: Operates various types of heavy equipment used in the Transportation Division for the operation, maintenance, and construction of streets, drainage, and traffic infrastructure performs milling and paving of streets and roadways; repairs damaged sidewalks and curbs; patches potholes; and performs other related duties. POSITION OPEN UNTIL FILLED: Next review on September 24th. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Operates various types of heavy equipment including but not limited to dump trucks, water trucks, loaders, rollers, lay down machines, power brooms, milling machines, and street sweepers; utilizes jack hammers, chain saws, chippers, bucket trucks, and other power tools. Performs manual labor for street, drainage, and traffic maintenance, operation, and construction. Prepares streets and roadways for paving; hauls, processes, and compacts road materials. Performs milling and paving of streets. Repairs damaged sidewalks and curbs; patches pot holes in roadways. Cleans and sweeps City streets and/or Airport roads. Trims trees and/or shrubbery obstructing. Cleans all infrastructure in the right-of-way of debris. Installs and repairs street signs, traffic signs, and/or other types of signs for City departments. Utilizes computerized sign machine, silkscreen, pressure sensitive sheeting, and heat activated sheeting to construct street signs. Installs various types of pavement markings in streets, cross walks, turn lanes, parking zones, fire lanes, and handicap parking areas. Participates in installing traffic lights, temporary stops for intersections, and school zone lights. Provides traffic control for construction activities, emergencies, parades and various types of special events. Assists in the installation and maintenance of traffic signs, street striping, tower lights, and windsocks at the City's Airport Cuts and shapes up ditches. Miscellaneous: Assists with surveying work. Provides on-call assistance; responds to emergency situations as required. Assist other City departments as required. Performs other related duties as assigned or required. DECISION MAKING This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High school diploma or equivalent required. One (1) year experience operating heavy equipment or performing street, drainage, or traffic maintenance work is required. Note: Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job will be considered. A Class A Commercial Driver's License is required within six (6) months of employment. Must possess a valid Texas Driver's License with an acceptable driving record. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must be able to read/comprehend routine maintenance documentation. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments/personnel and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 85 pounds occasionally. Subject to vision and hearing constantly; standing, walking, pushing/pulling, reaching, handling, balancing, talking and foot controls frequently; sitting, lifting, carrying, fine dexterity, kneeling, twisting and climbing occasionally; crouching, crawling and bending rarely. Working conditions involve exposure to variable and/or extreme weather conditions, dust, dirt, heavy equipment, vehicle traffic, hot asphalt, hazardous chemicals/materials, and infectious diseases is involved. Utilizes personal protective equipment as required. Safety Sensitive Position. Closing Date/Time: 10/27/2018 11:59 PM Central
San Marcos, TX San Marcos, Texas, United States
Oct 15, 2018
Full Time
JOB SUMMARY JOB SUMMARY Provides exemplary end user support, analysis, and training for customers on hardware, software, peripherals and related computer systems. Manages the deployment and maintenance of all customer hardware and software. Maintains desktop asset management information. Contributes innovative ideas to the entire Information Technology Team. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Responds to and resolves technical requests/issues submitted by City departments and personnel over the phone, walk-ins or at the customer equipment location. Provides services including: Monitors Support Desk telephone, mailbox and service management software. Logs all incoming incidents and completes requests. Analyzes, performs quality assurance testing on, and corrects system hardware or software problems in order to recover full production status and prevent future failures and/or malfunctions. Takes ownership of the user service request or incident to ensure successful resolution. Stays abreast of industry best practices, is knowledgeable of policies and applies this knowledge when installing, configuring, maintaining, and troubleshooting end user workstation hardware, software, and peripheral devices. Update and maintain knowledge base as appropriate. Analyzes problems and provides best practice solutions. Escalates more complex calls to the relevant IT Tier 2/3 support members in a timely manner. Arranges for external technical support when problems cannot be resolved internally. Communicates with technical personnel in order to provide technical advice to end users and accomplish assigned work. Contribute to and maintain system standards; Provides system security in order to safeguard information in system. Establishes and maintains effective working relationships with customers/city staff. 2. Installs, configures, maintains, and analyzes various types of computer hardware and software including desktops, laptops, printers, scanners, peripherals and city-owned devices. 3.Maintains asset management records related to desktop hardware, software and peripherals. 4. Manages vendor relations: Contacts and coordinates with vendors regarding the repair of systems under warranty. Escorts vendors and repair contractors. Assists in installation of vendor system software products and components in order meet IT requirements, per department procedures/processes. 5. Provides end-user training as needed. 6. Participates in the development of technical standards. Conducts research regarding computer hardware, software, and/or other related equipment, provides related recommendations, and obtains vendor information. 7. Participates in the various phases of assigned technology projects as assigned 8. Other duties as assigned. DECISION MAKING Must be able to analyze situations and determine the solution to technical issues with minimal supervision. Must demonstrate ability to balance, prioritize and organize multiple tasks. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Associate's degree plus one year of information technology experience (or commensurate combination of education and experience). Technology related certifications desired Must possess a valid Texas Driver's License with an acceptable driving record. Completion of ITIL Foundations Certification within 1 Year of employment is required. Completion of ICS/NIMS required training within 1 Year of employment is required. Must be able to obtain security clearance required to access job related databases as a condition of continued employment. CORE COMPETENCIES AND PHYSICAL DEMANDS CORE COMPETENCIES Must be able to read and comprehend departmental policies, technical/repair manuals, and user guides. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, and vendors. Provides first line of professional contact for the Information Technology Department with all users and customers. Must be responsible, responsive, and decisive, when necessary, to ensure timely delivery of products and services. Must display professionalism and develop trusting client relationships. Must display a strong commitment to customer service. PHYSICAL DEMANDS AND WORKING CONDITIONS Work generally performed in a climate controlled building with minimal exposure to outdoor weather conditions. The physical requirements of the job include the ability to sit, talk, kneel, bend at both the waist and knee, reach with the arms over the head, and hear, both on the telephone and in person, using regular conversational tones; vision requires the ability to focus and read printouts, computer, screens, and the written material. Duties may require lifting up to 50 pounds and have the use of hands and fingers to perform essential functions of the job, i.e., typing, data entry, using the calculator, and operating other office equipment. Working conditions involve occasional exposure to variable and/or extreme weather conditions, diesel generators and/or other machinery with moving parts, working in confined spaces, and hazards associated with moving/lifting equipment and furniture is involved. Computer room is kept at 70 degrees and may be drafty. Noisy work environment, i.e. generators, alarms, and staff talking on phones (noises are intermittent and constant). Closing Date/Time: 10/29/2018 11:59 PM Central