City of Santa Monica

Santa Monica is a beachside city of 8.3 square miles on the westside of Los Angeles County. Offering an environment of unparalleled natural beauty, the city is home to a mix of residential communities, commercial districts, and recreational venues. Recently named by National Geographic as one of the Top "10 Beach Cities in the World" and by TIME as one of the "Best Places to Live", Santa Monica features three miles of Pacific beaches and the Santa Monica Pier. Santa Monica’s residential population is approximately 93,000, increasing to an estimated 250,000 during the day with tourists, shoppers, and employees. Tourism attracts over 8 million visitors annually.

The City of Santa Monica was incorporated on November 30, 1886 and subsequently adopted a City Charter in 1945. In 1947, a City Council-City Manager form of government was established. The City Council consists of seven members elected by the community at large to four year terms.

The City of Santa Monica is a full-service city. City departments provide police, fire, a regional transportation network, water, refuse and recycling, streets, parking, planning, building, engineering, free public wifi, a high speed fiber optic network, parks, affordable housing, economic development, library, rent control, recreational, cultural, and educational services to the community.

The City-operated Big Blue Bus regional bus service provides over 16.5 million rides for customers each year, all powered by renewable natural gas. Breeze Bike Share was Southern California's first bike share system with 500 bikes at 85 locations. In 2016, the Metro Expo Line opened connecting Santa Monica to Downtown Los Angeles in under an hour.

The City of Santa Monica is a national leader in environmental, economic and social sustainability. The City is working toward aggressive climate action goals including: water self-sufficiency by 2020, zero waste by 2030, and carbon neutrality by 2050.

The highly-rated Santa Monica-Malibu Unified School District serves both Santa Monica and Malibu residents. Santa Monica College (SMC), one of the state's top two-year community colleges, serves over 30,000 full-time and part-time students on several campuses and offers more than 90 fields of study. Santa Monica's strong education institutions are complemented by the 5-star rated Santa Monica Public Library system.

Public safety is a top priority in the City of Santa Monica. Santa Monica Fire Department continues to maintain a Class 1 ISO rating, the highest possible rating.

Santa Monica has a strong and diverse economy. Known as “Silicon Beach,” local businesses are at the leading edge of the nation’s creative economy and startup scene.

Sana Monica is also home to three renowned and respected health facilities, Providence Saint John’s Health Center, Santa Monica-UCLA Medical Center and Kaiser Permanente.

Connect with the City of Santa Monica by visiting www.santamonica.gov, follow @santamonicacity on Twitter, or sign up for the City's newsletter and emergency alerts at www.smgov.net/newsletter.

 

8 job(s) at City of Santa Monica

City of Santa Monica Santa Monica, California, United States
Oct 21, 2019
Full Time
Job Summary Enforces laws and maintains order; protects life and property; prevents crime; actively contributes to the welfare of the community. Major Duties Patrols an assigned area in marked/unmarked vehicles, bicycles, motorcycles, horses, and all terrain/beach vehicles and on foot for the prevention of crime and enforcement of laws and ordinances. Maintains law and order, answers inquiries and assists the public; responds to requests for police services and takes appropriate actions. Investigates and prepares reports on offenses, accidents, and other police incidents. Makes arrests, issues citations, serves warrants and subpoenas.  Directs traffic, inspects premises for security. Appears and testifies in court, both on and off duty.  Transports prisoners. Observes and reports hazards, abandoned or damaged vehicles or property, and malfunctions of equipment such as street lights and traffic control devices. Practices and maintains proficiency in the use of firearms and other police weapons and equipment. Attends training courses as required by P.O.S.T and the Chief of Police. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele.  Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to multiple calls, major traffic accidents, and other emergencies.  Completes reports in a timely manner. Follows applicable safety rules and regulations. Performs related duties, as assigned. Minimum Qualifications Knowledge, Abilities and Skills: Knowledge of: Law enforcement codes, crime prevention methods, rules of evidence, laws of arrest, investigation and identification techniques and traffic and crowd control. Grammar and composition. Effective customer service techniques. Ability to: Follow written and oral instructions. Make decisions under pressure including life threatening situations. Communicate effectively both orally and in writing. Respond to inquiries from the public in a tactful manner. Provide effective customer service. Establish and maintain effective and cooperative working relationships with City employees and the general public. Maintain a qualifying score, at the shooting range, as established by the Santa Monica Police Department. Skill in: Reading, writing, and communicating at an appropriate level. Assessing situations and determining the proper course of action. Dealing with a variety of cultural sensitivity issues. Education, Training and Experience: Graduation from high school or the equivalent.  Completion of a California P.O.S.T. approved police academy.  One year full-time, paid experience as a sworn peace officer with an organized, local government agency.  Applicants must be currently employed as a sworn peace officer in the State of California. Licenses and Certificates: Possession of a valid Class C driver license.  Must possess a regular Basic California  P.O.S.T. Certificate.  Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship.  Must obtain citizenship within three (3) years from date of application. NOTE :   Upon hire, police officers must be non-users of tobacco products.  Applicants for Police Officer Lateral Transfer must pass an extensive background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony.  Diversity and Inclusion An on-line City application and required supplemental questions must be completed to be considered for this position.  All applicants will be reviewed and only those candidates considered to be  most qualified  for the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process.  Resumes, CVs and cover letters are not reviewed as part of the application screening process. Candidates invited to participate in the Police Department's testing process will participate in the following: Oral Interview: 100%   Background Investigations :  Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.  The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement.  The investigation shall include but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous record(s); and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a treadmill stress test and drug screen to determine if they meet the City's medical standards for the position of Police Officer/Lateral Transfer. The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive.  Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.  We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Closing Date/Time: 11/1/2019 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Oct 21, 2019
Full Time
Job Summary Plans, manages and directs human resources functions pertaining to recruitment and selection, classification and compensation, labor and employee relations, training, organizational development, succession planning and employee benefits. The current opening is in the Employment and Benefits Division.   This position will remain open until filled.  The first review of applications will be on November 7, 2019.  The position may close without notice following the first review period.  Candidates are strongly encouraged to apply prior to the first review period. Major Duties Note: (Duties may vary depending on division and work assignment.) Plans, implements and manages the staff and operations of a Human Resources Division that provides citywide services and activities relating to recruitment and selection, classification and compensation, labor and employee relations, training, organizational development, succession planning, employee benefits, and other associated programs; prepares and presents staff reports; coordinates division activities with other Human Resources Department divisions and City departments. Develops and implements goals, objectives, policies and priorities and conducts general administrative research and analysis for human resources management functions and related activities. Monitors and evaluates service delivery methods and procedures for efficiency and effectiveness, and identifies and implements improvements to administrative and support systems. Recommends and selects appointment of staff; assigns work activities, projects and programs; monitors work flow; trains, motivates and evaluates staff; establishes and monitors employee performance objectives; prepares and presents employee performance reviews; provides or coordinates staff training. Assists the Chief Negotiator in negotiations of wages, hours and other terms and conditions of employment with recognized bargaining units. Acts in the capacity of the City's Chief Negotiator, as assigned. Develops and recommends strategy for the negotiations of Memoranda of Understandings (MOU) with recognized bargaining units; formulates and implements effective bargaining strategies and techniques; develops and finalizes the MOU; ensures that the provisions of the negotiated MOU are implemented by operating departments. Provides oversight to disciplinary matters within the City; provides training and advises management and supervisory personnel regarding disciplinary process, performance issues and grievance policy and procedures; recommends solutions to personnel related issues. Oversees the investigation of discrimination and harassment complaints. May conduct such investigations based on Human Resources Department staffing and/or the nature and/or complexity of the complaint. Reviews and evaluates the results of discrimination and harassment investigations conducted by Human Resources staff or an outside investigator; develops and makes recommendations for resolution of complaints and allegations. Develops, coordinates, and administers the City's classification and compensation plan; supervises and/or conducts classification studies and implements recommendations; supervises data collection and analysis; assists in the development and presentation of salary recommendations which are consistent with City compensation policies. Coordinates the activities relating to recruitment, examination and selection; performs or coordinates recruitment, examination and selection for complex or executive level classifications; monitors, schedules and prioritizes recruitment activities of staff; provides technical assistance to departmental staff. Oversees and manages staff who coordinate the citywide organizational development and training programs; supervises staff responsible for developing new training programs, employee engagement activities, employee recognition programs and Administrative Intern programs and administers the City's succession planning activities and programs. Oversees staff responsible for employee benefits, wellness and accommodation programs. Oversees the administration of unemployment insurance claims Oversees the implementation and maintenance of federal, state and City mandates. Maintains, updates and provides interpretation on the City's manual of personnel rules, practices and procedures, and ensures that all personnel policies and procedures are in compliance with state and federal law and Equal Employment Opportunity guidelines. Develops, maintains and administers administrative instructions, rules, policies, procedures and practices manual pertaining to human resources functions and activities. Makes recommendations regarding modifications to human resources management policies and procedures, including those pertaining to recruitment and selection, classification and compensation, training, career development, succession planning and employee benefits. Prepares and administer an HR division budget; monitors and approves expenditures; prepares annual work plans for the division; may act on behalf of the Director of Human Resources as assigned. Stays abreast of new trends and innovations and provides technical assistance in the field of Human Resources as it relates to employment, disability, discrimination laws, training, career development, succession planning and employee benefits.   Performs other related duties, as assigned. Minimum Qualifications Knowledge, Abilities and Skills: Knowledge of: Principles, practices and methods of management and personnel administration. Laws, rules, regulations, court decisions and legal interpretations concerning personnel matters. Literature, periodicals and other resources concerning current trends in labor and employee relations, recruitment and selection, classification and compensation, employee development, training techniques and best practices and employee benefits programs. Federal, state and local employment laws. Labor relations practices. Report writing. Wage and salary administration. Effective supervisory and management techniques. Effective customer service techniques. Ability to: Apply business concepts, key performance indicators and workforce analytics . Negotiate union contracts in a public sector environment. Communicate effectively, both orally and in writing. Analyze and solve personnel related problems. Implement projects and programs. Collect, evaluate and interpret data and make sound recommendations on complex issues. Research and analyze a variety of policies and issues. Keep abreast of current developments within human resources, particularly in the area of employment law, labor and employee relations, succession planning, organizational development and employee benefits programs. Analyze complex administrative problems, evaluate alternatives, and make creative recommendations. Represent the department effectively in meetings, including making presentations. Act as a resource for City departments on training, employee development and succession planning related issues. Facilitate dispute resolution. Exercise independent judgment and initiative. Act as a resource for City departments on personnel related issues. Establish and maintain effective and cooperative working relationships with a wide variety of individuals. Select, train and supervise staff. Influence organizational change and process improvement. Provide effective customer service.   Skill in: Oral and written communication. The use of a personal computer and applicable software applications.   Education, Training and Experience: Graduation from an accredited college or university with a Bachelor's degree in Human Resource Management, Public or Business Administration, Organizational Development, Psychology or a closely related field. A Master's degree in a closely related field is highly desirable.   Five years of recent, paid progressively responsible public sector human resources experience which includes significant experience in performing employee relations duties and labor relations support activities; human resources management or organizational development/training experience; recruitment and selection; classification and compensation administration. Two of the required years of recent, paid work experience must include the supervision and/or management of others.   Licenses and Certificates: Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Human Resources Certification such as (PHR, SPHR, SHRM-CP, SHRM-SCP, IPMA-CP, IPMA-SCP) highly desirable. Diversity and Inclusion HOW TO APPLY :  Applicants must submit a clear, concise, completed online City application along with the required supplemental questions.  This position will remain open until filled.  The first review of applications will be on November 7, 2019.  The position may close without notice following the first review period .  Candidates are strongly encouraged to apply prior to the first review period. NOTE : You must submit a copy of our college diploma/transcript.  Applicants who indicate receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript.  All materials must be received in the Human Resources Department no later than close of business on the application closing date.  you may attach a scanned copy of your college diploma or transcript to merle.wynn@smgov.net or fax a copy to the attention of Merle Wynn at (310) 656-5705.  Failure to do so will result in your application being disqualified. SELECTION PROCESS : All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Oral Interview: 100%   BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation including professional reference checks. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list.  If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position .   The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive.  Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.  We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Closing Date/Time:
City of Santa Monica Santa Monica, California, United States
Oct 15, 2019
Full Time
Job Summary The current vacancy focuses on developing cultural programming at two City facilities, the Camera Obscura Art Lab (COAL) and the Annenberg Community Beach House (ACBH). The primary program at these sites are artist residencies, with cultural events and workshops also being offered. The residency programs promote and nurture artists working in a variety of mediums while creating opportunities for the public to experience their work, as well as work from other local artists. This position may grow to include embedding artists in civic processes and other City departments.  Specific activities include: Manage existing residency programs for studio residents at the Camera Obscura Art Lab, and those for writers, social practice artists and choreographers at the Annenberg Community Beach House. This includes planning, marketing, and supervising artist-in-residence public engagements. Re-envision residency opportunities for artists and re-evaluate current programming models for sustainability and alignment with Cultural Affairs goals. Manages facility operations at the Camera Obscura Art Lab, a cultural facility in Palisades Park. Program a robust slate of public workshops at the Camera Obscura and regular cultural events at the Beach House. Act as the public face for program activities. Create opportunities for cross-departmental collaborative projects between Cultural Affairs, other City departments, and the local arts community. Plans, develops, coordinates and promotes cultural arts programs and activities. Administers one or more cultural program areas that include City grant programs to non-profit organizations, planning and coordination of special cultural events, management of cultural event facilities and public art coordination; Supervises, assigns and reviews the work of staff and/or consultants responsible for the implementation of assigned cultural arts programs. The eligible list that will be established as a result of this recruitment may be used to fill vacancies that occur in the City during the life of the list.   Major Duties Proposes, organizes, schedules and supervises activities of one or more cultural program area(s), including: staffing, facility use, technical and administrative functions, relations with cultural organizations and the general public.     Acts as a resource to the Cultural Affairs Manager on issues related to assigned program area(s).    Keeps abreast of cultural trends and develops programs and activities accordingly.  Identifies new programming opportunities and explores potential resources for assigned program area(s).   Develops and implements community outreach strategies for assigned program area(s).  Prepares public information and promotional materials, including brochures and pamphlets, website content, etc.   Makes outreach presentations to cultural organizations, community groups and residents to gather support and encourage community participation in the arts and culture.   Selects, trains, schedules and supervises assigned staff as well as consultants and volunteers.  Prepares performance evaluations and conducts staff training and orientation sessions.   Prepares and administers program budgets and makes recommendations on budgeting needs as they relate to assigned program area(s).   Serves as a resource for department and City staff, public and private agencies, and the   community, responding to inquiries and concerns related to assigned program areas.    Assists in developing, distributing and reviewing participant satisfaction surveys.   Receives, researches and resolves complaints by program participants and the public.  Refers complaints to supervisor, as appropriate.   Serves as a liaison to the Arts Commission or other arts committee, as assigned.  Prepares agendas, gathers and distributes information and submits minutes.   Interfaces with the community, grantees and/or consultants and interprets policies, rules and regulations regarding the assigned program area(s).  Ensures that all consultants comply with any related City, State and County rules and regulations.  Ensures that safety requirements are met and followed.  Responds to and solves a variety of emergency situations related to events.   Supervises program area(s) activities, maintains records, analyzes information and data, and formulates a variety of recommendations and reports.  Issues contracts and permits, obtains and reviews insurance documentation and monitors contract compliance.  Prepares correspondence and completes a variety of forms and applications.   Participates in the development of long-range plans and objectives of the Cultural Affairs Division.   Performs other related duties, as assigned.   Minimum Qualifications Knowledge of: Cultural policy, standards, practices and issues; cultural arts program development, including multi-cultural programming; visual, performing, literary and design arts; supervisory principles and practices; community outreach and marketing strategies; principles and practices of budgeting along with basic bookkeeping and accounting procedures; program and event scheduling and booking; complaint resolution techniques; effective customer service techniques; effective supervisory techniques; report writing techniques; Depending upon assigned program area(s), knowledge of; management and Programming of Cultural Facilities; principles of facility operations; principles and practices of event lay-out and floor space planning; sound systems and theatrical lighting systems; public safety and emergency response; laws and regulations governing public assembly facilities; Grants/Special Event; grants programs, applications and management; grants reporting; special event planning and marketing; Public Art; public art project management standards and practices; artist selection procedures; collection management and conservation standards and practices.   Ability to: Communicate effectively both orally and in writing; establish and maintain effective and cooperative working relationship with a wide variety of people including cultural groups, youth, volunteers, co-workers, contractors, vendors and the general public; negotiate contracts; analyze and solve problems independently and in a timely manner; work within tight, frequently changing and multiple deadlines; develop, recommend and implement policies, procedures and regulations; develop cultural/arts programming; design and develop a variety of promotional and informational materials; supervise and train direct-service program staff; prepare and maintain accurate program records; work independently and as a member of a team; perform mathematical computations; provide effective customer service.   Skill in: Working effectively with a wide range of individuals and organizations, including artists and youth; event facilitation; the use of personal computers and applicable software applications.    Education, Training and Experience: Graduation from an accredited college or university with a Bachelor's degree in Public Administration, Arts Management, Theatrical Production or a closely related field. Three years of recent, paid work experience delivering cultural programs. Experience must have included grant application and management and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities or one year of leading and coordinating the work of others and successful completion of the City of Santa Monica's Pre-Supervisory Academy at the time of application.       Licenses and Certificates: Ability to obtain and maintain a valid class C driver license.     Diversity and Inclusion Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.   NOTE:  You must submit a copy of your college diploma/transcript. Applicants who indicated receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript. All materials must be received in the Human Resources Department no later than close of business on the application closing date. You may attach a scanned copy of your college diplomas or transcript to your online application, e-mail a scanned copy of your college diploma or transcript to mia.engel@smgov.net or fax a copy to the attention of Mia Engel at (310) 656-5705. Failure to do so will result in your application being disqualified.   SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following:   Oral Interview - 100%   The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!   Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).   Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Background Investigation:   Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Closing Date/Time: 11/4/2019 5:30 PM Pacific
City of Santa Monica Santa Monica, California, United States
Oct 07, 2019
Full Time
Job Summary The City of Santa Monica is currently recruiting for the position of Deputy Director - Special Projects. For information about this exciting opportunity please click here  http://thehawkinscompany.com/wp-content/uploads/2019/10/SM_HRDeputyDir_v10.FINAL_.pdf   Closing Date/Time:
City of Santa Monica Santa Monica, California, United States
Oct 04, 2019
Full Time
Job Summary Serves as a strategic partner responsible for understanding and meeting business requirements.  Analyzes business processes and workflows, and improves efficiency through automation and streamlined operations.  Serves as a liaison to various City departments, providing consulting on reactive, proactive, and enhancement support services with primary focus on customer satisfaction. The City of Santa Monica is looking for a strong Business Process Technology Analyst to join a team dedicated to providing an exceptional customer experience through the implementation and support of enabling technology solutions.  The Business Process Technology Analyst serves as technology lead in the deployment and support of business systems that service the Santa Monica community of citizens, visitors, and city employees.   Major Duties Provides technical support and acts as a technology liaison and subject matter expert in support of business specific systems.   Collects, analyzes, and documents business requirements for process and customer experience improvements. Defines end-to-end use cases and user stories. Conducts research on emerging information technology products and services to support business needs.   Participates in development of technology roadmaps based on business.   Establishes and manages relationships and agreements with external service providers.   Designs, implements, tests, and supports business software systems and applications.   Configures, maintains and updates  applicable hardware and software systems, as needed.   Monitors activities that support all system setups, configurations, upgrades, and modifications for business software applications per established standards.   Implements process and system change activities in adherence to all Department policies and procedures focusing on enhancing system security, reliability, and availability.   Monitors, measures and provides feedback on process and system performance. Identifies meaningful KPIs to drive performance improvements and validate services are meeting service level agreements.   Documents process workflows, system support materials, knowledge articles, and support self-service capabilities through the Service Portal.   Assists with providing individual or group training on business software applications, policies, and procedures, including development of training and procedural guides for end users.    Communicates and coordinates during major incidents impacting departments.  Adheres to major incident management process and escalation requirements and post-mortem incident reviews and root cause problem identification.   Responds to periodic after-hours calls and emails to address critical systems outages both in-person and via phone.   Performs related duties as assigned.   Minimum Qualifications Knowledge of: Business Processes and customer experience facilitation techniques including: Lean IT, Voice of the Customer, and Journey Mapping. ITIL and the entire IT Service Delivery lifecycle. Project and program management principles and best practices. Software delivery life-cycle methodologies including Agile, SCRUM, and Kanban. Software system configuration, maintenance, administration, analysis, and problem resolution best practices. ERP, BPM, CRM, and BI tools. SOAP, WSDL, XML, and other key protocols. Database access tools including SQL.     Ability to: Prepare complex reports using Crystal Reports and Microsoft SQL. Install and maintain software systems. Become proficient in new software applications. Document technical information and user procedures. Provide training and instruction on various computer applications. Negotiate contracts and monitor the work of project consultants. Develop Request for Proposals, Request for Information, and Request for Quotes. Develop and author staff reports. Conduct research and make recommendations on technology. Establish and maintain effective and cooperative working relationships with City employees and the general public. Communicate effectively both orally and in writing. Provide effective customer service.   Skill in: Project management and implementation of information systems. Computer hardware and software configuration, maintenance, and problem resolution.   Education, Training and Experience :   Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Management Information Systems or a closely related field .   Four years of recent, paid work experience implementing and maintaining software-based business application systems and automating business processes. Experience coordinating, training or providing general supervision to others is desirable. Experience in the administration of systems serving public agencies or the general public is desirable.    Licenses and Certificates:   ITIL Foundations Certification is desirable.   PMP Certification or equivalent project management training is desirable.   Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. How to Apply:     Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.   You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified.   Selection Process:     All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Testing may consist of any of the following: written test, performance test, evaluation of qualifications, oral interview, or any combination of these. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.   Background Investigation:   Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!   Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).   Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 11/7/2019 5:30 PM Pacific
City of Santa Monica Santa Monica, California, United States
Sep 30, 2019
Full Time
Job Summary Leads, schedules, assigns and assists staff engaged in the maintenance and repair of Transit buildings and facilities. Performs skilled, journey-level trades work and makes cost estimates. Major Duties Leads, coordinates, schedules and reviews the work of assigned staff engaged in transit facilities maintenance and repairs. Assigns work to staff and ensures that work orders have been completed. Provides input on employee performance evaluations. Trains and oversees assigned staff. Assists in the remodeling of department facilities and buildings. Coordinates work activities with other City staff. Receives and prioritizes work requests. Estimates job costs, determines materials and supplies needed to complete a job, orders supplies, materials and equipment. Utilizes computerized software applications to assign and process work orders and tracks and monitors completion of work. Constructs, rebuilds and repairs transit equipment and facilities including various wood and metal structures, equipment and furniture; prepares surfaces for painting and varnishing and applies surface coverings, as required. Performs skilled rough and finish carpentry work. Performs various refrigeration, plumbing and heating related duties. Assists in the purchase, installation, repair and maintenance of various plumbing, heating and air conditioning fixtures and performs welding and metal fabrication. Operates forklift and power lifts, as required. Ensures compliance with applicable Federal, State and local codes, regulations and requirements and appropriate safety practices and procedures. Monitors systems and inspects, troubleshoots, repairs and/or replaces faulty parts to mechanical and industrial equipment, building structures, plumbing and electrical work order requests. Coordinates emergency repairs and large, complex projects, as assigned. Estimates cost of labor and materials for work orders; obtains competitive prices for equipment and supplies purchased by the Department. Works with CNG fueling systems; monitors and oversees repairs and maintenance of the fueling systems. Leads others and assists with daily, weekly, monthly and annual preventative maintenance on transit machinery, equipment and facilities. Interprets and follows specifications, blueprints, technical manuals and schematic drawings to perform installations, services and repairs. Rebuilds components of machinery and equipment in an effort to repair or extend usability. Maintains various records related to labor, materials and work orders. Performs other related duties, as assigned. Minimum Qualifications Knowledge of: Skilled rough and finish carpentry work. Basic electrical, plumbing, carpentry and painting procedures. Effective building maintenance skills, methods and techniques. Tools, equipment and materials used in general building maintenance and repair. Applicable Federal, State and local building codes and regulations. Appropriate health and safety precautions and procedures. Use of hand and power tools and equipment. Basic mathematics. Record keeping techniques. Safe work practices and procedures. Basic supervisory techniques. Effective customer service techniques. Ability to: Schedule, lead, train and coordinate the work of staff. Organize and prioritize work. Diagnose, troubleshoot and repair complex equipment and components. Perform a wide variety of skilled journey-level work in the maintenance and repair of transit facilities and equipment. Perform basic estimation calculations. Interpret and apply relevant Federal, State and local laws and regulations. Follow and enforce City codes, policies and standards. Interpret schematics, blue prints, drawings and technical materials. Prepare and maintain accurate records and reports. Lift, carry and move heavy objects. Work at heights up to 50 feet. Perform physical labor for sustained periods of time. Operate forklifts and powerlifts. Follow oral and written instructions. Communicate effectively, both orally and in writing. Establish and maintain effective and cooperative working relationships with City employees, outside contractors, various businesses and agencies, and the general public. Skill in: Using a personal computer and applicable software applications. Using hand and power tools and equipment. Education, Training and Experience: Graduation from high school or the equivalent. Three years of recent, paid work experience performing building/facilities maintenance and repairs which has included building trade construction and carpentry work. Licenses and Certificates: Possession of a valid class C driver license. Must obtain a California class B driver license within one year of date of hire. Must obtain forklift operator certification within six months of date of hire.  Diversity and Inclusion HOW TO APPLY :    All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.     SELECTION PROCESS :   All applicants must submit clear, concise and complete information regarding their qualifications for the position.  All applicants will be reviewed and only those candidates determined to be  most qualified  on the basis of experience and education, as submitted, will be invited to participate further in the selection process.   Testing may consist of the following: Oral Interview: 100%   BACKGROUND INVESTIGATIONS:  Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. NOTE:  If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Inclusion & Diversity Statement   The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.    The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).   Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 10/24/2019 5:30 PM Pacific
City of Santa Monica Santa Monica, California, United States
Sep 25, 2019
Full Time
Job Summary Plans, develops, administers and coordinates the staff and operation of City-wide integrated solid waste collection and recycling programs and services, including business and dispatch operations, of the Resource Recovery and Recycling Division. Supervises, assigns and reviews the work of administrative, supervisory and various support staff.   Major Duties Develops, administers and monitors City-wide integrated resource recovery and recycling collection programs and services, including residential and commercial refuse collection; residential compost collection; bulky item collection; and dispatch operations and other solid waste related services.   Selects, trains, supervises, and directs staff engaged in refuse collection, diversion and recycling programs, including business and dispatch operations. Assigns work activities, monitors work flow, and evaluates the work of staff.   Implements and administers programs, processes and procedures for resource recovery and recycling collection activities. Reviews, monitors, and evaluates programs to ensure environmentally sound business operations and compliance with applicable federal, state and local laws and regulations.   Coordinates and oversees administrative functions of the Division and provides assistance and feedback to the Division Manager on various solid waste, diversion and recycling issues.   Conducts various complex studies, research and analyses relating to waste collections and recycling programs and projects, and recommends specific courses of action. Prepares and presents written and oral reports.   Develops and implements safety programs and improved methods of safe and efficient resource recovery and recycling collection operations.     Researches new technologies and develops programs to optimize waste diversion and increase operating cost efficiencies. Develops and implements benchmarks and methods for monitoring and reporting program performance.    Monitors expenditures and revenues of programs and projects, makes budgetary recommendations, and maintains records and reports.   Reviews, analyzes and proposes applicable changes to municipal ordinances regulating size and location of refuse and recycling pick-up areas.   Ensures the operation of private haulers operating within the City complies with municipal construction and demolition refuse ordinance and waste management plans.   Oversees customer service satisfaction tracking systems and assists in developing operational changes to improve customer satisfaction.   Responds to staff, customer and media inquiries, and explains and interprets policies and procedures accordingly. Investigates and resolves escalated complaints and concerns.   Assumes the duties of the Resource Recovery and Recycling Manager in his/her absence.   Performs other related duties, as assigned.   Minimum Qualifications   Knowledge of:     Principles and practices of integrated solid waste management, including resource recovery and recycling programs. Solid waste technology, including technologies relating to automated waste collection, recycling collection and bulky item collection. Disposal and collection vehicles and equipment. Dispatch operations and communication. Project and program development and implementation. Applicable federal, state and local laws and regulations. Principles and practices of research, analysis and reporting. Budget administration. Principles, practices and techniques of supervision and training. Management and leadership principles. Effective customer service techniques.   Ability to: Select, train, supervise and evaluate staff. Develop and implement innovative programs and projects. Perform complex analytical, statistical and financial analyses and research. Prepare clear, concise and comprehensive written and oral reports and recommendations.  Analyze problems and develop sound solutions. Communicate effectively, both orally and in writing. Organize, manage and prioritize multiple programs and assignments. Interpret, apply and communicate laws, regulations, policies and procedures. Make oral presentations. Establish and maintain effective and cooperative working relationships with various individuals, including City employees, contractors, outside agencies and the general public. Provide effective customer service.   Skill in: Program management. Operational analysis. Using a personal computer and applicable software applications. Effective written and verbal communication.   Education, Training and Experience :   Graduation from an accredited college or university with a Bachelor's degree in Business or Public Administration, Environmental Science or a closely related field.    Five years of recent, paid and progressively responsible work experience in solid waste collection and recycling operations which has included administrative, budgetary and customer service responsibilities. At least two years of the recent, paid work experience must have included supervisory responsibilities.  Licenses and Certificates:   Possession of a valid class C driver license.  How to Apply:     Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.  Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.   You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified.   Selection Process:     All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.  All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following: Testing may consist of any of the following: written test, performance test, evaluation of qualifications, oral interview, or any combination of these. Oral interviews are tentatively scheduled for mid-November. If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.   Background Investigation:   Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.   Diversity and Inclusion The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.   The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us!   Special assistance with the application and examination process is available, upon request, for persons with disabilities.  Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).   Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.   Closing Date/Time: 11/1/2019 5:00 PM Pacific
City of Santa Monica Santa Monica, California, United States
Jun 28, 2019
Full Time
Job Summary Join the Santa Monica City Attorney's Office The Santa Monica City Attorney's Office is currently seeking exceptional candidates for unpaid externship positions. Law Student Externship Opportunities The Santa Monica City Attorney's Office has unpaid externship opportunities available over the summer and during the school year for qualified law students.  Opportunities are available across the Civil Liability, Consumer Protection, Criminal, and Municipal Divisions.  Externs must abide by the highest ethical and professional standards.  Candidates will be considered based on qualifications including excellent in oral communication and writing skills, proficiency in legal research and interest in public service.  Start and end dates are flexible.  Externs should be available a minimum of 10 hours per week. Interested applicants should submit a cover letter, resume, writing sample of no more than ten pages, and the names of two references by email to CAO.Opportunities@smgov.net with the subject line: "Application - Externship".  A background check may be required prior to beginning the externship.   Applications for externships during the Fall of 2019 must be submitted by second week of June; Applications for externships during the Spring of 2019 must be submitted by second week of October; Applications for externships during the Summer of 2020 must be submitted by second week of February.   Equal Opportunity Employer The City of Santa Monica is a progressive, inclusive and culturally-rich community.  As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive.  Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.  We aim to create a workplace that celebrates and embraces the diversity of our employees.  Join us! Closing Date/Time: Continuous