General Summary City of Maricopa Overview
The City of Maricopa is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at email@example.com . Requests should be made as early as possible to allow time to arrange the accommodation. Job Description
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned, and expected commensurate with the administrative needs of the city.General Purpose
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Essential Duties & Responsibilities
Minimum and Preferred Entrance Qualifications Education and Experience
- Participates in activities and services related to human resources focusing on one or more areas including recruitment and selection, employee relations, workers compensation, wellness programs for city employees, compensation & classification, and other related human resources areas. Responds to questions, concerns and inquiries from employees, providers and vendors.
- Provides a superior level of customer service.
- Provides support to maintain the City's electronic employee database and records in the Human Resources' portion of the payroll/finance system by updating and maintaining employee records, creating new employee records, and making bi-weekly updates.
- Serves as the liaison with insurance carriers and benefit/wellness program vendors to schedule meetings, presentations and to ensure proper employee coverage.
- Drafts and coordinates the communication of city's benefits plans and services, including the website, benefit plan booklets, benefit summary, printed materials, and compliance requirements.
- Writes clear, complete, accurate, and logical documents such as memos, letters, e-mail messages, and personnel -related documentation.
- Builds and maintains client relationships as they pertain to assigned projects and duties.
- Responds to request for information and assistance from employees, management, outside agencies, and the public.
- Researches and analyzes statistical data related to assigned areas; prepares a variety of reports and written correspondence interpreting and explaining data.
- Develops, conducts and participates in salary surveys.
- Performs a variety of calculations, maintains pay tables.
- Provides professional human resources advice and strategic direction to assigned divisions in areas of employee relations, total compensation and recruitment and selection, employee development and training, equal employment opportunity law compliance and related human resource areas.
- Provides analysis of data and information to make recommendations to management regarding human resources related problems or projects.
- Conducts short-term and/or small scope project work depending on workload volume and divisional assignment.
- Performs professional level recruitment functions for assigned City departments by planning and developing recruitment strategies; Recommends and coordinates selection procedures with departments, plans recruitment processing, prepares and creates job announcements and descriptions for various advertising sources, screens applications and resumes, develops criteria matrixes and ensures integrity of the recruitment and selection process; compiles and reviews interview questions, schedules interview panels, participates on interview and selection committee as requested by department and develops eligibility lists based on established job specifications and makes job offers.
- Communicates verbally and in writing to the public on status of recruitments, the recruitment process, and applicant qualifications for positions.
- Ensures integrity in processes such as developing criteria matrixes, ensuring fairness and that hiring activities comply with all state and federal laws.
- Educates supervisors and managers on interviewing skills.
- Develops and maintains partnerships with assigned departments.
- Interprets, explains, and makes decisions regarding personnel law and department policies and procedures to counsel department managers and supervisors.
- Conducts employee counseling and exit interviews.
- Provides assistance with employee relations, such as participating in investigations, analyzing and recommending solutions to resolve basic employee concerns and issues.
- Advises departments on personnel issues based on the rules and regulations related to the Americans with Disabilities Act, Fair Labor Standards Act, Family Medical Leave Act, Age Discrimination Employment Act and other employment related laws and statues.
- Interprets and explains federal laws, Arizona laws, and City administrative and personnel policies, memoranda of understanding to supervisors and/or employees and assists in solving problems associated with the administration of the human resources system.
- Keeps abreast of all employment related laws including FLSA, FMLA, ADA, LTD, WC, CRA, CDL random testing and other related laws. Keeps abreast of payroll laws; communicates issues to payroll; makes suggestions regarding payroll/HRIS improvements.
- Delivers training on various topics, such as FMLA, performance management, supervisor anti- harassment and new hire orientation.
- May attend job fairs representing City and interacting with the public.
- May participate on union negotiation team as necessary.
- Performs all work duties and activities in accordance with City policies and procedures.
- Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City's Safety Handbook.
- Performs vacancy review coordination for assigned divisions.
- Performs other duties as assigned.
- Bachelor's Degree in Human Resource Management or a related field;
- At least three (3) years of experience as a generalist in human resources, experience in recruitment, classification, and/or compensation; or
- Any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job, may be substituted for evaluation at the discretion of city management.
- Evidence of the ability to maintain a high level of confidentiality.
- Working effectively in the work environment (in a team or independently, with little or no supervision. Must be able to perform each essential responsibility satisfactorily.
Competencies for Successful Performance of Job Duties Knowledge of:
- Previous Public sector experience;
- Experience working with Public Safety departments (Fire and Police);
- PHR (Professional in Human Resources) or IPMA-CP (Certified Professional in Human Resources;
- Federal, state, and City employment laws, regulations, practices and policies.
- Employment laws and practices such as Family Medical Leave Act, Worker's Compensation, HIPPA, COBRA, FLSA and EEOC compliance.
- Principles and practices of public personnel management.
- Operation of a personal computer and job-related software applications for word processing, spreadsheets, database creation and maintenance, information storage and retrieval, and related tasks.
- Interpreting and applying employment standards and procedures, applicable federal and state rules and regulations, and City policies and procedures
- Explaining rules, regulations, and procedures to employees and managers
- Preparing, maintaining, and reviewing human resource records, reports, and documentation
- Interpersonal Skills
- Microsoft Office
- Database management and record keeping
- MUNIS (HRIS)
- Word Processing
- Problem Solving
- Interpret and apply regulations and policies.
- Produce detail oriented and quality work products.
- Present ideas clearly and persuasively orally and in writing
- Exercise independent initiative and judgment.
- Work with highly sensitive, confidential and emotional situations and assignments.
- Case manages complex employee benefit and relations issues.
- Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
- Listen, communicate and work effectively with a diverse group of people.
- Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
- Proficiently perform computerized word processing, comprehension, summarizing and writing/editing.
- Work cooperatively in a team environment and establish and maintain effective working relationships with City officials, City staff at all levels, professionals in the HR field and the general public.
- Operate standard office equipment, including a personal computer using program applications appropriate to assigned duties.
- Establish and maintain effective working relationships with other City employees, supervisory personnel, and the public.