• Los Angeles, California
  • Apr 03, 2019
Full Time Human and Social Services
  • Salary: $59,136.00 - $73,465.20 Annually

Job Description





Pursuant to County Code Section 6.10.050, a Critical Shortage RecruitmentRateis authorized for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices.

In addition, pursuant to County Code Section 6.10.060, a Critical Shortage Range of 10% has been approved for Children's Social Worker II permanently assigned to and working in the Antelope Valley, which consists of Palmdale and Lancaster offices.
Based on the provisions, the starting salaryis$6,570.03.


Restricted to permanent employees of the Department of Children and Family Services who have successfully completed their initial probationary period.

Current employees in the unclassifiedservice who meet the following criteria also qualify to participate in this exam:
  • Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service.
  • Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing.

Verification of Experience Letter (VOEL) WILL NOT BE ACCEPTED for this examination. VOEL previously submitted for other examination wil also not be considered.

  • Please note that ALL information included in the application is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
  • FALSIFICATION of any information may result in DISQUALIFICATION .
  • Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED .

Permanent employees who have completed their initial probationary period and hold a qualifying payroll title may file for this examination if they are within six months of meeting the experience requirements by the last day of filing. However, the names of such employees will be withheld from the certification list until the required experience is fully met.
Performs a varietyofsocial casework or related servicesin connection with child protective, program or adoption services.

Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation or performs social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families which include recommendations to the court and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures.

Essential Job Functions

1. Investigates referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collateral, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals.

2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals.

3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals.

4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals.

5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals.

6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures.

7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality.

8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse.

9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures.

10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals.

11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws.

12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs.

13. Drives a motor vehicle to perform most of the essential job functions listed above.

*Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s).




One year of experience as a Children's Social Worker I** in the service of the County of Los Angeles.

LICENSE: A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, personal vehicle will be required at the time of appointment in order to perform the essential job functions.


PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

**To qualify, applicants MUST currently holdthe payroll title of Children's Social Worker Ifor the required period of time in the service of Los Angeles County, Department of Children and Family Services.


A Master's Degree *** from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychologyor Clinical Psychology.

*** In order to receive credit for Master's Degree,you MUST submit a legible copy of official transcripts or diploma at the time of filing or within15 calendar days from the date of filing.

Additional Information


This examination will consist of two (2) parts:

PART I:An Evaluation of Training and Experience weighted at50%covering professional and technical education, training, and experience as it relates to the job.

PART II:An Appraisal ofPromotabilityweighted at50%.The Appraisal ofPromotabilitywill measure Knowledge of Child Welfare and Case Management principles and practices, Knowledge of State and Federal Laws and Regulations pertaining to Social Work, Client Focus, Relationship Building, Handling Conflict, Oral Communication, Integrity & Ethics, Stress Tolerance, Fact-Finding, Decision-Making, Writing Skill, Conscientiousness, Adaptability, Continuous Learning, Office Computing, and Cultural Sensitivity.

Candidates must receive a passing score of 70% or higher on bothPART IandPART IIin order to be placed on the Eligible Register.

Applicants will be notified of their test results by US mail. Scores cannot be given over the telephone.

ELIGIBILITY INFORMATION:The names of candidates receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.


Applications will be processed on an as-received basis and promulgated to the eligible register.


FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION: All Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged.

VACANCY INFORMATION:The eligible register resulting from this examination will be used to fill vacancies in various locations throughout the Department of Children and Family Services.



Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 pm. (PST) on the last day of filing.

All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person.

Applications submitted by U.S. Mail, FAX, or in person will not be accepted. All required documents must be submitted at the timeof filingorwithin fifteen (15) calendar days of filing. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete.

Note: If you are unable to attach the required documents, you may e-mail them to or fax the documents to (213) 738-6470 at the time of filing or within 15 calendar days of filing. Please make sure toreference your full name, examination title and numberon the subject line of your e-mail or in the fax.

Apply online by clicking on thegreen"APPLY"button at the top right of this posting. You can also track the status of your application by using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointmenthas been made. Falsification of any information may result in disqualification or rescission of appointment or promotion.

Fill out your application completely. The acceptance of your application depends on whether you haveclearly shown that you meet the Selection Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number.

For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County.

All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone: (800) 735-2922
ADA Coordinator Email:
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077

Department Contact Name: Ferida Gasardzhyan
Department Contact Phone: (213) 351-5898
Department Contact Email:

Closing Date/Time: