Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SOCIAL SERVICES SUPERVISOR I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 PM (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment will establish an open eligible list to fill current and future Social Services Supervisor I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Depending on the assignment, the Social Services Supervisor I will perform responsibilities which may include but are not limited to: Supervises multiple staff which may include but are not limited to Eligibility Supervisors, Social Worker I/II, Senior Accounting Assistants, Office Technicians, Employment and Eligibility Specialists, Eligibility Technicians, Group Counselors, and Staff Nurses Provides high-level staff support for training, resource development, and policy development; parent/child visitation and direct care of children/youth at county shelter; and continuous quality improvement/quality assurance, systems troubleshooting, development, and support, and program compliance Supervises a section of a department, or manages/leads one or more programs within SSA Applies Federal, State and County regulations and policies pertaining to different social services programs Direct contact with general public, students, community partners, and County Agencies. and provides assistance with various inquiries and community events Performs as a first or second level supervisor depending on the department needs Leads agency workgroups, completes special projects, and attends meeting/conferences with State and County representatives Makes administrative suggestions/recommendations, develops and/or improves processes, including policies and procedures Ensures program compliance by performing quality assurance/quality control reviews to ensure all applicable federal and state regulations, and county policies and procedures are followed Creates and reviews various resources, training material, and desk guides as needed Collaborates with internal and external partners to ensure policy and procedural understanding Implements broad program objectives and be accountable for overall results in respective area of responsibility Makes independent decisions for the program, including a high degree of independent judgment and problem solving of complex operational and program issues Collaborates with State and County partners to advance key initiatives, system changes, and projects Represents the agency position in State and County Hearings and makes impartial decision in County Hearings Commutes to various office locations including, but not limited to, Anaheim, Cypress, Garden Grove Santa Ana, Orange, and Laguna Hills or may work remotely Conduct in-person presentations and webinars as needed Works in a fast paced, interactive environment Work Hours/Schedule: The work hours/schedule vary from 7:00 a.m. to 5:30 p.m. Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience and/or training with a strong foundational knowledge of Social Services Agency programs. The ideal candidate will also have knowledge, skills, and abilities which would demonstrate the following competencies: Technical Knowledge of SSA Administrative policies and procedures, mission and goals, and pertinent Memorandum of Understanding (MOU), including regulations and other operational plans Policies and procedures as set by the State, Federal and County Population to be served and the needs of that population Social work case management principles, techniques and practices Evaluate and make assessments of social work/program based-case files Technical Experience Engages in program projects, researches and provides recommendations to improve program services Leads a project team or workgroup resulting in successful outcomes Reviews and confers with staff regarding caseload management necessary to deliver client services Utilizes Microsoft Word, Excel, Outlook, Power Point and Teams proficiently and stays current with other computer systems Composes reports and prepares statistics relative to the work Prepares, develops and reviews training materials and conducts presentations Experience using major systems such as CWS/CMS or eligibility determination systems Reviews and analyzes pertinent information from reports, systems and/or case files to ensure program compliance Develops policies and procedures pertaining to social services programs Experience supporting various community outreach efforts Promotes sustainable changes in service delivery and practice to improve the quality of social services Serves clients who are in need of social services including those who have mental illness, complex health/social and psycho-social needs and those who have communicable diseases Ensures delivery of services in accordance with agency and State policies, rules and regulations Implements Federal, State and County policies and procedures and represents the County at State hearings Leadership/ Supervision Plans, assigns, and monitors staff workloads Establishes expectations and provides clear direction to staff to meet agency goals and objectives Coaches and inspires staff to be result-oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Identifies and ensures staff development and training needs are met Fosters a supportive working environment for maintaining the integrity of Agency operations and delivering responsive and quality services Develop plans for employees to gain necessary knowledge, skills, and abilities to successfully perform their duties Provides feedback and assists - staff with improving work performance and addresses discipline problems as needed Addresses personnel issues in accordance with the guidelines established by Human Resource Services Collaborates with agency, County and State on initiatives to represent Orange County's interests Communication Skills Prepares and presents information verbally and in writing on topics related to operational issues, staff productivity and performance standards Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues Listens effectively and presents ideas and complex materials concisely, clearly and logically Encourages open and productive communication Critical Thinking/ Problem Solving Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data and recommends alternatives for problem resolution Teamwork/ Collaboration Works collaboratively as a member in a team setting to provide services for clients and families Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully and responsibly with clients and families, County employees, partner agencies and the community Effectively employs cultural diversity competence when communicating with internal and external customers Works collaboratively as a member of a team to provide services for clients and families MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Social Services Supervisor I. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Please click here to view the Physical and Mental Requirements and Environmental and Working Conditions for Social Services Supervisor I . SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
CAREER DESCRIPTION SOCIAL SERVICES SUPERVISOR I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 PM (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment will establish an open eligible list to fill current and future Social Services Supervisor I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Depending on the assignment, the Social Services Supervisor I will perform responsibilities which may include but are not limited to: Supervises multiple staff which may include but are not limited to Eligibility Supervisors, Social Worker I/II, Senior Accounting Assistants, Office Technicians, Employment and Eligibility Specialists, Eligibility Technicians, Group Counselors, and Staff Nurses Provides high-level staff support for training, resource development, and policy development; parent/child visitation and direct care of children/youth at county shelter; and continuous quality improvement/quality assurance, systems troubleshooting, development, and support, and program compliance Supervises a section of a department, or manages/leads one or more programs within SSA Applies Federal, State and County regulations and policies pertaining to different social services programs Direct contact with general public, students, community partners, and County Agencies. and provides assistance with various inquiries and community events Performs as a first or second level supervisor depending on the department needs Leads agency workgroups, completes special projects, and attends meeting/conferences with State and County representatives Makes administrative suggestions/recommendations, develops and/or improves processes, including policies and procedures Ensures program compliance by performing quality assurance/quality control reviews to ensure all applicable federal and state regulations, and county policies and procedures are followed Creates and reviews various resources, training material, and desk guides as needed Collaborates with internal and external partners to ensure policy and procedural understanding Implements broad program objectives and be accountable for overall results in respective area of responsibility Makes independent decisions for the program, including a high degree of independent judgment and problem solving of complex operational and program issues Collaborates with State and County partners to advance key initiatives, system changes, and projects Represents the agency position in State and County Hearings and makes impartial decision in County Hearings Commutes to various office locations including, but not limited to, Anaheim, Cypress, Garden Grove Santa Ana, Orange, and Laguna Hills or may work remotely Conduct in-person presentations and webinars as needed Works in a fast paced, interactive environment Work Hours/Schedule: The work hours/schedule vary from 7:00 a.m. to 5:30 p.m. Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience and/or training with a strong foundational knowledge of Social Services Agency programs. The ideal candidate will also have knowledge, skills, and abilities which would demonstrate the following competencies: Technical Knowledge of SSA Administrative policies and procedures, mission and goals, and pertinent Memorandum of Understanding (MOU), including regulations and other operational plans Policies and procedures as set by the State, Federal and County Population to be served and the needs of that population Social work case management principles, techniques and practices Evaluate and make assessments of social work/program based-case files Technical Experience Engages in program projects, researches and provides recommendations to improve program services Leads a project team or workgroup resulting in successful outcomes Reviews and confers with staff regarding caseload management necessary to deliver client services Utilizes Microsoft Word, Excel, Outlook, Power Point and Teams proficiently and stays current with other computer systems Composes reports and prepares statistics relative to the work Prepares, develops and reviews training materials and conducts presentations Experience using major systems such as CWS/CMS or eligibility determination systems Reviews and analyzes pertinent information from reports, systems and/or case files to ensure program compliance Develops policies and procedures pertaining to social services programs Experience supporting various community outreach efforts Promotes sustainable changes in service delivery and practice to improve the quality of social services Serves clients who are in need of social services including those who have mental illness, complex health/social and psycho-social needs and those who have communicable diseases Ensures delivery of services in accordance with agency and State policies, rules and regulations Implements Federal, State and County policies and procedures and represents the County at State hearings Leadership/ Supervision Plans, assigns, and monitors staff workloads Establishes expectations and provides clear direction to staff to meet agency goals and objectives Coaches and inspires staff to be result-oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Identifies and ensures staff development and training needs are met Fosters a supportive working environment for maintaining the integrity of Agency operations and delivering responsive and quality services Develop plans for employees to gain necessary knowledge, skills, and abilities to successfully perform their duties Provides feedback and assists - staff with improving work performance and addresses discipline problems as needed Addresses personnel issues in accordance with the guidelines established by Human Resource Services Collaborates with agency, County and State on initiatives to represent Orange County's interests Communication Skills Prepares and presents information verbally and in writing on topics related to operational issues, staff productivity and performance standards Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues Listens effectively and presents ideas and complex materials concisely, clearly and logically Encourages open and productive communication Critical Thinking/ Problem Solving Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data and recommends alternatives for problem resolution Teamwork/ Collaboration Works collaboratively as a member in a team setting to provide services for clients and families Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully and responsibly with clients and families, County employees, partner agencies and the community Effectively employs cultural diversity competence when communicating with internal and external customers Works collaboratively as a member of a team to provide services for clients and families MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Social Services Supervisor I. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Please click here to view the Physical and Mental Requirements and Environmental and Working Conditions for Social Services Supervisor I . SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Nov 21, 2023
Full Time
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
Colton, California, United States
The Job Arrowhead Regional Medical Center (ARMC) is recruiting for a Hospital Environmental Services Supervisor . The Hospital Environmental Services Supervisor assists in the administration of ARMC's Environmental Services and Linen Departments. Responsibilities include directing and supervising, through subordinate supervisors, the daily operations of the department. Duties include evaluating environmental services, planning, assigning and reviewing work; conducting or participating in disciplinary actions, hiring, orientation, planning; and developing in-service training, maintaining facility cleanliness, safety and quality of work. In addition, the position represents the department on various hospital committees. Official Title: Hospital Environmental Services Supervisor. For more detailed information, refer to the Hospital Environmental Services Supervisor job description. ARROWHEAD REGIONAL MEDICAL CENTER ARMC, which is owned and operated by San Bernardino County, is a state-of-the-art 456 bed university-affiliated teaching medical center featuring the newest in technology in the field of patient care. ARMC is host to a 24-hour Emergency Department providing more than 90,000 annual visits, a Level I Trauma Center verified by the American College of Surgeons, a Regional Burn Center, Behavioral Health Services, Outpatient Specialty Clinics and four Primary Care Family Health Centers (FHC). The FHCs offer comprehensive primary care medical services to individuals and families of all age groups. The FHCs are staffed with experienced attending physicians and resident physicians from the Medical Center. ARMC is a Primary Stroke Center and has a Baby Friendly designation from Baby-Friendly USA with over 2800 births per year. The Neonatal Intensive Care is a 30 bed Community California Children's Services certified unit. To learn more about our hospital, click HERE . Excellent Benefits to Choose From CONDITIONS OF EMPLOYMENT Shift Availability: ARMC is a twenty-four hour facility; applicants must indicate their shift availability in the Supplemental Questionnaire of the application . Shift differentials are provided. Background: Applicants selected for these positions must successfully pass a background investigation which includes fingerprinting and verification of employment history. Vaccination Requirement: Per the December 24, 2021 updated CA State Public Health Officer Order, all workers who provide services or work in facilities described in subdivision (a) of the order, including clinics and doctor offices, must be fully vaccinated for COVID-19. In addition, CDPH Public Health Officer Orders updated on February 22, 2022 requires all workers in health care settings currently eligible for boosters, who provide services or work in the impacted facilities must be "fully vaccinated and boosted" for COVID-19 by March 1, 2022. Workers may be exempt from the vaccination requirements under section (1). View the full order here: https://bit.ly/3k0RNMt . The entire All Facilities Letter notifying of updates to the Public Health Order is available at the following link: AFL 21-34.3 Coronavirus Disease 2019 (COVID-19) Vaccine Requirement for Healthcare Personnel (HCP) . Vaccination Exemptions: Upon hire, candidates will be required to submit proof of vaccination including the booster dose or request an exemption from the vaccination and booster requirements based on either religious belief or medical reasons Minimum Requirements Experience: Two (2) years of supervisory experience over housekeeping staff in an acute care hospital. Desired Qualifications The ideal candidate possesses knowledge of medical waste; hospital linen handling and processing, and experience participating in hospital committees. Selection Process Examination: There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be accepted on a continuous basis, though may close at any time once the department need is met. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Job Arrowhead Regional Medical Center (ARMC) is recruiting for a Hospital Environmental Services Supervisor . The Hospital Environmental Services Supervisor assists in the administration of ARMC's Environmental Services and Linen Departments. Responsibilities include directing and supervising, through subordinate supervisors, the daily operations of the department. Duties include evaluating environmental services, planning, assigning and reviewing work; conducting or participating in disciplinary actions, hiring, orientation, planning; and developing in-service training, maintaining facility cleanliness, safety and quality of work. In addition, the position represents the department on various hospital committees. Official Title: Hospital Environmental Services Supervisor. For more detailed information, refer to the Hospital Environmental Services Supervisor job description. ARROWHEAD REGIONAL MEDICAL CENTER ARMC, which is owned and operated by San Bernardino County, is a state-of-the-art 456 bed university-affiliated teaching medical center featuring the newest in technology in the field of patient care. ARMC is host to a 24-hour Emergency Department providing more than 90,000 annual visits, a Level I Trauma Center verified by the American College of Surgeons, a Regional Burn Center, Behavioral Health Services, Outpatient Specialty Clinics and four Primary Care Family Health Centers (FHC). The FHCs offer comprehensive primary care medical services to individuals and families of all age groups. The FHCs are staffed with experienced attending physicians and resident physicians from the Medical Center. ARMC is a Primary Stroke Center and has a Baby Friendly designation from Baby-Friendly USA with over 2800 births per year. The Neonatal Intensive Care is a 30 bed Community California Children's Services certified unit. To learn more about our hospital, click HERE . Excellent Benefits to Choose From CONDITIONS OF EMPLOYMENT Shift Availability: ARMC is a twenty-four hour facility; applicants must indicate their shift availability in the Supplemental Questionnaire of the application . Shift differentials are provided. Background: Applicants selected for these positions must successfully pass a background investigation which includes fingerprinting and verification of employment history. Vaccination Requirement: Per the December 24, 2021 updated CA State Public Health Officer Order, all workers who provide services or work in facilities described in subdivision (a) of the order, including clinics and doctor offices, must be fully vaccinated for COVID-19. In addition, CDPH Public Health Officer Orders updated on February 22, 2022 requires all workers in health care settings currently eligible for boosters, who provide services or work in the impacted facilities must be "fully vaccinated and boosted" for COVID-19 by March 1, 2022. Workers may be exempt from the vaccination requirements under section (1). View the full order here: https://bit.ly/3k0RNMt . The entire All Facilities Letter notifying of updates to the Public Health Order is available at the following link: AFL 21-34.3 Coronavirus Disease 2019 (COVID-19) Vaccine Requirement for Healthcare Personnel (HCP) . Vaccination Exemptions: Upon hire, candidates will be required to submit proof of vaccination including the booster dose or request an exemption from the vaccination and booster requirements based on either religious belief or medical reasons Minimum Requirements Experience: Two (2) years of supervisory experience over housekeeping staff in an acute care hospital. Desired Qualifications The ideal candidate possesses knowledge of medical waste; hospital linen handling and processing, and experience participating in hospital committees. Selection Process Examination: There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be accepted on a continuous basis, though may close at any time once the department need is met. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous
CA DEPARTMENT OF PARKS AND RECREATION
Sacramento, California, United States
Job Description and Duties INFORMATION TECHNOLOGY SUPERVISOR II - INFORMATION TECHNOLOGY SERVICES DIVISION / INFRASTRUCTURE SERVICES / FIELD SERVICES The reporting location for this position is various field office locations. This position will work under the general direction of the Information Technology Manager I. This is a job opportunity for Department of Parks and Recreation employees only. The Information Technology (IT) Supervisor II oversees staff performing a wide variety of technical activities in support of the complex interactions with the Department of Parks and Recreation’s information technology infrastructure. The IT Supervisor II will supervise field technical support staff within the following areas of work: field support, network printers, cell phones, servers and desktop environments, hardware, software, and inventory management. The incumbent directly or indirectly supervises all information technology and supports staff performing work in any domain or combination of domains. This position may occasionally be required to perform the more complex or sensitive workloads. The incumbent is responsible for the planning, design and implementation of major software system changes, upgrades, installation and serves as the project lead on projects involving the implementation of the most complex IT system configurations. The Field Services Supervisor may also identify, document, and monitor defined service levels and performance management standards, develop scope of work, and participate in vendor/product solution evaluation and selection. Training and Development Assignments may be considered. This position is designated as telework eligible-office centered. Occasional travel may be required. Possession of a valid driver’s license is required when operating a state owned or leased vehicle. State housing is not available. For further information regarding this position, please contact Andrea Rohmann at (916) 980-9621 or at Andrea.Rohmann@parks.ca.gov . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Work environment includes moderate exposure to unusual elements such as extreme temperatures, elevations, dirt, dust, fumes, unpleasant odors, and/or loud noises as incumbent will occasionally work outside of a physical office, in a State Park environment. State Parks are located in various climatic environments from hot, dry deserts to coastal beaches, cool forests, and mountainous areas. Incumbent will operate and navigate 4x4 vehicles, ATVs, SUVs or motorcycles in remote park locations and may need to walk or hike to remote areas of parks with a wide range of terrain. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-403844 Position #(s): 549-073-1404-005 Working Title: FIELD SERVICES SUPERVISOR Classification: INFORMATION TECHNOLOGY SUPERVISOR II $7,783.00 - $10,428.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/5/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Certification Unit P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring PO Box 942896 Sacramento , CA 94296-001 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - “Please see "Special Requirements" Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Andrea Rohmann (916) 980-9621 Andrea.Rohmann@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1404-005 and the Job Control # JC-403844 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview . Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Information Technology Supervisor II. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above.. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 12/5/2023
Nov 23, 2023
Full Time
Job Description and Duties INFORMATION TECHNOLOGY SUPERVISOR II - INFORMATION TECHNOLOGY SERVICES DIVISION / INFRASTRUCTURE SERVICES / FIELD SERVICES The reporting location for this position is various field office locations. This position will work under the general direction of the Information Technology Manager I. This is a job opportunity for Department of Parks and Recreation employees only. The Information Technology (IT) Supervisor II oversees staff performing a wide variety of technical activities in support of the complex interactions with the Department of Parks and Recreation’s information technology infrastructure. The IT Supervisor II will supervise field technical support staff within the following areas of work: field support, network printers, cell phones, servers and desktop environments, hardware, software, and inventory management. The incumbent directly or indirectly supervises all information technology and supports staff performing work in any domain or combination of domains. This position may occasionally be required to perform the more complex or sensitive workloads. The incumbent is responsible for the planning, design and implementation of major software system changes, upgrades, installation and serves as the project lead on projects involving the implementation of the most complex IT system configurations. The Field Services Supervisor may also identify, document, and monitor defined service levels and performance management standards, develop scope of work, and participate in vendor/product solution evaluation and selection. Training and Development Assignments may be considered. This position is designated as telework eligible-office centered. Occasional travel may be required. Possession of a valid driver’s license is required when operating a state owned or leased vehicle. State housing is not available. For further information regarding this position, please contact Andrea Rohmann at (916) 980-9621 or at Andrea.Rohmann@parks.ca.gov . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Work environment includes moderate exposure to unusual elements such as extreme temperatures, elevations, dirt, dust, fumes, unpleasant odors, and/or loud noises as incumbent will occasionally work outside of a physical office, in a State Park environment. State Parks are located in various climatic environments from hot, dry deserts to coastal beaches, cool forests, and mountainous areas. Incumbent will operate and navigate 4x4 vehicles, ATVs, SUVs or motorcycles in remote park locations and may need to walk or hike to remote areas of parks with a wide range of terrain. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-403844 Position #(s): 549-073-1404-005 Working Title: FIELD SERVICES SUPERVISOR Classification: INFORMATION TECHNOLOGY SUPERVISOR II $7,783.00 - $10,428.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/5/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Certification Unit P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring PO Box 942896 Sacramento , CA 94296-001 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - “Please see "Special Requirements" Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Andrea Rohmann (916) 980-9621 Andrea.Rohmann@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1404-005 and the Job Control # JC-403844 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview . Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Information Technology Supervisor II. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above.. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 12/5/2023
Solano County, CA
Fairfield, California, United States
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, substance abuse, mental health and social services to residents, including the uninsured, low-income, and medically underserved, and administering federal, state, and local public assistance programs • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, defense, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. Click here to learn more about Solano County WHY WE EXIST The Mission of the Health and Social Services department is to promote healthy, safe and stable lives. Vision : A Healthy, Safe and Stable Community Core Values Diversity: We respect and value cross -culturalism creating an environment that is inclusive for all. Respect: We treat people with care and courtesy. Integrity: We do what we say will. Fairness: We are consistent and unbiased in decisions. Transparency: We communicate the how and why. Equity: We ensure everyone has access to the same opportunities. Responsiveness : We react quickly and positively. Click here to learn more about the Department of Health and Social Services THE POSITION S ocial Services Supervisors plan, organize, and supervise the work of a unit of social workers providing adult and/or child protective services, licensing, adoptions, dependency investigations, information and referral, and other social services; provides administrative oversight and supervision to allied medical, mental health, and substance professional staff assigned to the unit and performs related duties as required. The Social Services Supervisor is the first level supervisor for social workers providing a variety of adult and/or children’s services. Job incumbents supervise both administrative and technical groups of social workers and may provide administrative supervision over medical, mental health, and substance abuse professional staff under a system of matrix management. Click here for the Social Services Supervisor Job Description The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited term or extra-help positions as vacancies occur or the need arises. POSITION REQUIREMENTS: Either: Criteria I: Equivalent to graduation from a four-year accredited college or university AND Seven years of experience performing professional level social work with a public social services agency or private social services provider. OR Criteria II: Possession of a Master’s degree in Social Services (MSW) OR a two-year graduate level counseling degree AND Five years post degree experience performing professional level social work with a public social services agency or private social services provider. BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holiday(s) per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. To view the benefits for a regular position, please visit: Click here to view the 2023 Benefits Summary CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 12/18/2023 - Deadline to submit application and any required documents Based on the information provided in the application documents, the qualified applicants may be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Information contained herein does not constitute either an expressed or implied contract. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (SOCIAL SERVICES SUPERVISOR) and the recruitment number (23-345010-02) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor's Degree is required for this position. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the institution, student, date and degree conferred) by the final filing deadline. However, proof of this education requirement must be submitted prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (SOCIAL SERVICES SUPERVISOR) and the recruitment number (23-345010-02) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 Which one of the education and experience criteria best qualifies you for this recruitment? Criteria 1 - Equivalent to graduation from a four-year accredited college or university AND Seven (7) years of experience performing professional level social work with a public social services agency or private social services provider. Criteria 2 - Possession of a Master’s degree in Social Services (MSW) or a two-year graduate level counseling degree AND Five (5) years post degree experience performing professional level social work with a public social services agency or private social services provider. None of the above 2 Failure to submit transcripts verifying degree conferred date or diploma by the final filing date will result in disqualification from the recruitment. I understand the education requirements for this recruitment and will submit my degree and/or transcripts by the final filing date. Yes No 3 Do you have Public Assistance Benefits (CalFresh, Medi-Cal, CalWORKS) experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 3a If you answered "yes" does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff 4 Do you have Adult Protective Services experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 4a If you answered “yes” does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff 5 Do you have Older and/or Disabled Adult Services experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 5a If you answered “yes” does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff 6 Do you have Child Welfare Services experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 6a If you answered “yes” does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play. The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six consecutive years - the only California community with that distinction. • Live - Solano County, as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. • Learn - Higher education abounds! Within the County, education choices include Solano Community College, CSU Maritime, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. • Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the County is also home to biotechnology and other growth industries, and Travis Air Force Base. • Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts, fertile farmland and recreational areas. County residents can enjoy day trips to the San Francisco Bay area, Sacramento, the Delta, Lake Tahoe region, and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Nov 29, 2023
Full Time
Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, substance abuse, mental health and social services to residents, including the uninsured, low-income, and medically underserved, and administering federal, state, and local public assistance programs • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, defense, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. Click here to learn more about Solano County WHY WE EXIST The Mission of the Health and Social Services department is to promote healthy, safe and stable lives. Vision : A Healthy, Safe and Stable Community Core Values Diversity: We respect and value cross -culturalism creating an environment that is inclusive for all. Respect: We treat people with care and courtesy. Integrity: We do what we say will. Fairness: We are consistent and unbiased in decisions. Transparency: We communicate the how and why. Equity: We ensure everyone has access to the same opportunities. Responsiveness : We react quickly and positively. Click here to learn more about the Department of Health and Social Services THE POSITION S ocial Services Supervisors plan, organize, and supervise the work of a unit of social workers providing adult and/or child protective services, licensing, adoptions, dependency investigations, information and referral, and other social services; provides administrative oversight and supervision to allied medical, mental health, and substance professional staff assigned to the unit and performs related duties as required. The Social Services Supervisor is the first level supervisor for social workers providing a variety of adult and/or children’s services. Job incumbents supervise both administrative and technical groups of social workers and may provide administrative supervision over medical, mental health, and substance abuse professional staff under a system of matrix management. Click here for the Social Services Supervisor Job Description The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited term or extra-help positions as vacancies occur or the need arises. POSITION REQUIREMENTS: Either: Criteria I: Equivalent to graduation from a four-year accredited college or university AND Seven years of experience performing professional level social work with a public social services agency or private social services provider. OR Criteria II: Possession of a Master’s degree in Social Services (MSW) OR a two-year graduate level counseling degree AND Five years post degree experience performing professional level social work with a public social services agency or private social services provider. BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holiday(s) per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. To view the benefits for a regular position, please visit: Click here to view the 2023 Benefits Summary CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 12/18/2023 - Deadline to submit application and any required documents Based on the information provided in the application documents, the qualified applicants may be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Information contained herein does not constitute either an expressed or implied contract. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Be sure to include the recruitment title (SOCIAL SERVICES SUPERVISOR) and the recruitment number (23-345010-02) in your email or fax. Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A Bachelor's Degree is required for this position. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the institution, student, date and degree conferred) by the final filing deadline. However, proof of this education requirement must be submitted prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (SOCIAL SERVICES SUPERVISOR) and the recruitment number (23-345010-02) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 Which one of the education and experience criteria best qualifies you for this recruitment? Criteria 1 - Equivalent to graduation from a four-year accredited college or university AND Seven (7) years of experience performing professional level social work with a public social services agency or private social services provider. Criteria 2 - Possession of a Master’s degree in Social Services (MSW) or a two-year graduate level counseling degree AND Five (5) years post degree experience performing professional level social work with a public social services agency or private social services provider. None of the above 2 Failure to submit transcripts verifying degree conferred date or diploma by the final filing date will result in disqualification from the recruitment. I understand the education requirements for this recruitment and will submit my degree and/or transcripts by the final filing date. Yes No 3 Do you have Public Assistance Benefits (CalFresh, Medi-Cal, CalWORKS) experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 3a If you answered "yes" does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff 4 Do you have Adult Protective Services experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 4a If you answered “yes” does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff 5 Do you have Older and/or Disabled Adult Services experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 5a If you answered “yes” does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff 6 Do you have Child Welfare Services experience? No experience Less than 5 years of experience 5-7 years of experience More than 7 years of experience 6a If you answered “yes” does your experience include: Assigning the work of a unit Coordinating the work of a unit with other units to meet department goals Supervising a unit of professional staff including evaluating performance Involvement in employee discipline or progressive discipline process Developing unit procedures Implementing unit procedures Reviewing staff work to ensure compliance and quality Providing training to unit staff VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play. The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six consecutive years - the only California community with that distinction. • Live - Solano County, as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. • Learn - Higher education abounds! Within the County, education choices include Solano Community College, CSU Maritime, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. • Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the County is also home to biotechnology and other growth industries, and Travis Air Force Base. • Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts, fertile farmland and recreational areas. County residents can enjoy day trips to the San Francisco Bay area, Sacramento, the Delta, Lake Tahoe region, and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 12/1/23, 12/15/23 (final) Under direction, the Human Services Supervisor supervises, assigns, reviews, and monitors the work of staff responsible for the provision of customer social services and/or determinations and/or review of eligibility and benefit levels for one or more categories of public assistance, either through direct supervision of staff, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, leadership, mentoring, coaching, employee counseling, training, and discipline Team dynamics and team building Applicable federal, state, and local laws, rules, codes, regulations, and procedures governing the operation of public social services agencies, eligibility and grant maintenance programs administered by the County, and related program areas Operational characteristics, services, and activities of community and human services programs, and assigned programs and functions The role of a public social service agency in the treatment plan Available community resources including financial, medical, and human services programs Casework practice and case management Principles of human behavior including people under physical, psychological, and social stress Interviewing techniques, including crisis intervention methods Techniques for working with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal, state, and/or local aid Principles of time management and project management Principles and techniques of program planning and evaluation Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Interview, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop and maintain cooperative, effective working relationships with others Provide consultative services in complex situations Classify case problems and evaluate the effectiveness of efforts in solving them Coordinate the delivery of social and community services Communicate effectively, both verbally and in writing, with persons from a variety of social, educational, cultural, and economic backgrounds Develop training and presentations Analyze situations accurately and adopt an effective course of action Recognize and understand different approaches and perspectives Recognize problems which call for the use of public and private community resources Effectively listen, mediate and resolve complaints Interpret, apply and explain applicable federal, state, and local laws, codes, and regulations Research, analyze and make recommendations on the implementation of policies, procedures, regulations and work flow Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Navigate through various database systems and effectively locate, enter, and retrieve information Remain calm and diffuse escalated issues which may include confrontational or hostile customers Establish and maintain appropriate boundaries with customers and staff Stay current on new and changing rules and regulations, and identify impact on unit practices and procedures Analyze and interpret reports from automated systems utilized by assigned staff Employment Qualifications Minimum Qualifications Either : 1a. Two years of full-time, paid experience in the public or private sector, performing or reviewing public assistance delivery activities such as assessing customer needs, determining eligibility, determining appropriate actions and establishing case plans, monitoring customer progress, maintaining case records, or making referrals to other resources, agencies, or services; AND 1b. A Bachelor's Degree or higher from an accredited college or university in Social Work, Sociology, Psychology, Counseling or other field closely related to the intent of the class. Or : 2. One year of full-time, paid experience employed by Sacramento County in the class of Eligibility Supervisor. Note : Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note : Additional experience as described in pattern 1a above may be substituted for the required education on a year for year basis. (1 month of experience is equal to 2.5 semester (3.75 quarter) units). Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting : Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements : Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits. Climb flights of stairs to reach residence. Lift infants and toddlers weighing up to 40 pounds. Carry automobile child safety seats. Have sufficient vision to assess physical condition of customers and home environment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Condition : Some positions in this class may require the incumbent to: Be exposed to and/or interact with hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby, and/or callback. Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work in a call center environment. Probationary Period The probationary period for this classification is six (6) months . Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 12/15/2023 5:00 PM Pacific
Nov 18, 2023
Full Time
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 12/1/23, 12/15/23 (final) Under direction, the Human Services Supervisor supervises, assigns, reviews, and monitors the work of staff responsible for the provision of customer social services and/or determinations and/or review of eligibility and benefit levels for one or more categories of public assistance, either through direct supervision of staff, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, leadership, mentoring, coaching, employee counseling, training, and discipline Team dynamics and team building Applicable federal, state, and local laws, rules, codes, regulations, and procedures governing the operation of public social services agencies, eligibility and grant maintenance programs administered by the County, and related program areas Operational characteristics, services, and activities of community and human services programs, and assigned programs and functions The role of a public social service agency in the treatment plan Available community resources including financial, medical, and human services programs Casework practice and case management Principles of human behavior including people under physical, psychological, and social stress Interviewing techniques, including crisis intervention methods Techniques for working with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal, state, and/or local aid Principles of time management and project management Principles and techniques of program planning and evaluation Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Interview, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop and maintain cooperative, effective working relationships with others Provide consultative services in complex situations Classify case problems and evaluate the effectiveness of efforts in solving them Coordinate the delivery of social and community services Communicate effectively, both verbally and in writing, with persons from a variety of social, educational, cultural, and economic backgrounds Develop training and presentations Analyze situations accurately and adopt an effective course of action Recognize and understand different approaches and perspectives Recognize problems which call for the use of public and private community resources Effectively listen, mediate and resolve complaints Interpret, apply and explain applicable federal, state, and local laws, codes, and regulations Research, analyze and make recommendations on the implementation of policies, procedures, regulations and work flow Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Navigate through various database systems and effectively locate, enter, and retrieve information Remain calm and diffuse escalated issues which may include confrontational or hostile customers Establish and maintain appropriate boundaries with customers and staff Stay current on new and changing rules and regulations, and identify impact on unit practices and procedures Analyze and interpret reports from automated systems utilized by assigned staff Employment Qualifications Minimum Qualifications Either : 1a. Two years of full-time, paid experience in the public or private sector, performing or reviewing public assistance delivery activities such as assessing customer needs, determining eligibility, determining appropriate actions and establishing case plans, monitoring customer progress, maintaining case records, or making referrals to other resources, agencies, or services; AND 1b. A Bachelor's Degree or higher from an accredited college or university in Social Work, Sociology, Psychology, Counseling or other field closely related to the intent of the class. Or : 2. One year of full-time, paid experience employed by Sacramento County in the class of Eligibility Supervisor. Note : Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note : Additional experience as described in pattern 1a above may be substituted for the required education on a year for year basis. (1 month of experience is equal to 2.5 semester (3.75 quarter) units). Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting : Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements : Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits. Climb flights of stairs to reach residence. Lift infants and toddlers weighing up to 40 pounds. Carry automobile child safety seats. Have sufficient vision to assess physical condition of customers and home environment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Condition : Some positions in this class may require the incumbent to: Be exposed to and/or interact with hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby, and/or callback. Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work in a call center environment. Probationary Period The probationary period for this classification is six (6) months . Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 12/15/2023 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/24/23, 8/23/23, 11/22/23 Under direction, the Human Services Supervisor Master's Degree supervises, assigns, reviews or coordinates the work of staff responsible for the provision of client social services, either through direct supervision of staff, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Team dynamics and team building Interviewing techniques, including crisis intervention methods Effective personnel practices including recognition, performance evaluation and progressive discipline Applicable federal, state, and local laws, rules, codes, regulations, and procedures governing the operation of public social services agencies in a variety of relevant program areas Rules and regulations governing eligibility and grant maintenance programs administered by the County The role of a public social service agency in the treatment plan Available community resources Casework practice and case management Principles of human behavior including people under physical, psychological and social stress Principles, techniques and methods of community and human services delivery programs Types of financial, medical and human services available to public assistance applicants The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal aid Principles of time management and project management Principles and techniques of program planning and evaluation Assessment, case management and treatment techniques for children, families, and individuals with a variety of social, psychological, physical and economic problems The functions and interrelationships of the various agencies comprising the criminal justice system Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Provide consultative services in complex situations Evaluate the quality and quantity of individual and unit performance Classify case problems and evaluate the effectiveness of efforts in solving them Coordinate the delivery of social and community services Analyze situations accurately and adopt an effective course of action Analyze, interpret and explain policies to staff Recognize problems which call for the use of public and private community resources Develop and maintain cooperative, effective working relationships with others Effectively listen, mediate and resolve complaints Interpret, apply and explain applicable federal, state, and local laws, codes, and regulations Communicate clearly and concisely, both verbally and in writing Research, analyze and make recommendations on the implementation of policies, procedures, regulations and work flow Develop clear and comprehensive procedures and forms necessary to implement changes Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Employment Qualifications Minimum Qualifications Either: 1a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 1b. A Master's Degree from an accredited college or university in social work. Or: 2a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 2b. A Master's Degree in a program that meets the requirements necessary to satisfy the minimum education for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs, Board of Behavioral Science Examiners. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver license may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Abilities: Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits Climb flights of stairs to reach residence Lift infants and toddlers weighing up to 40 pounds Carry automobile child safety seats Have sufficient vision to assess physical condition of clients and home environment Working Conditions: Some positions in this class may require the incumbent to: Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations Work in dangerous, high crime areas of the community Work during non-routine hours, standby, and/or callback Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes Work outside in all types of climatic conditions including inclement, very hot and/or cold weather Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/24/23, 8/23/23, 11/22/23 Under direction, the Human Services Supervisor Master's Degree supervises, assigns, reviews or coordinates the work of staff responsible for the provision of client social services, either through direct supervision of staff, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more complex tasks relative to the assigned area of responsibility. Examples of Knowledge and Abilities Knowledge of Principles and practices of supervision, discipline, leadership, mentoring, and training Team dynamics and team building Interviewing techniques, including crisis intervention methods Effective personnel practices including recognition, performance evaluation and progressive discipline Applicable federal, state, and local laws, rules, codes, regulations, and procedures governing the operation of public social services agencies in a variety of relevant program areas Rules and regulations governing eligibility and grant maintenance programs administered by the County The role of a public social service agency in the treatment plan Available community resources Casework practice and case management Principles of human behavior including people under physical, psychological and social stress Principles, techniques and methods of community and human services delivery programs Types of financial, medical and human services available to public assistance applicants The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal aid Principles of time management and project management Principles and techniques of program planning and evaluation Assessment, case management and treatment techniques for children, families, and individuals with a variety of social, psychological, physical and economic problems The functions and interrelationships of the various agencies comprising the criminal justice system Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Provide consultative services in complex situations Evaluate the quality and quantity of individual and unit performance Classify case problems and evaluate the effectiveness of efforts in solving them Coordinate the delivery of social and community services Analyze situations accurately and adopt an effective course of action Analyze, interpret and explain policies to staff Recognize problems which call for the use of public and private community resources Develop and maintain cooperative, effective working relationships with others Effectively listen, mediate and resolve complaints Interpret, apply and explain applicable federal, state, and local laws, codes, and regulations Communicate clearly and concisely, both verbally and in writing Research, analyze and make recommendations on the implementation of policies, procedures, regulations and work flow Develop clear and comprehensive procedures and forms necessary to implement changes Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Employment Qualifications Minimum Qualifications Either: 1a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 1b. A Master's Degree from an accredited college or university in social work. Or: 2a. One year of full-time, paid experience at the supervisory or professional level performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services. AND 2b. A Master's Degree in a program that meets the requirements necessary to satisfy the minimum education for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs, Board of Behavioral Science Examiners. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver license may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Abilities: Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits Climb flights of stairs to reach residence Lift infants and toddlers weighing up to 40 pounds Carry automobile child safety seats Have sufficient vision to assess physical condition of clients and home environment Working Conditions: Some positions in this class may require the incumbent to: Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations Work in dangerous, high crime areas of the community Work during non-routine hours, standby, and/or callback Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes Work outside in all types of climatic conditions including inclement, very hot and/or cold weather Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
Description THIS POSTING MAY CLOSE AT ANYTIME. DEFINITION Under general supervision, to plan, organize, supervise, and participate in the work of an office support functions for an assigned work unit; to establish and maintain administrative records; may be assigned to oversee document screening for data entry into an automated computerized record keeping and information system; and to do related work as required. DISTINGUISHING CHARACTERISTICS This is the first full supervisory level in the Offices Assistant class series. This class is distinguished from Office Assistant III in that incumbents exercise full supervisory responsibilities rather than lead and work coordination responsibilities. REPORTS TO A variety of County supervisory or management positions, depending upon the department or program area where assigned. CLASSIFICATIONS SUPERVISED Office Assistant I, II, and III and/or Account Clerk I, II, III TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment, including telephones, calculators, copiers, facsimile equipment, and computers and related peripheral equipment such as printers and scanners. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff; some contact with the public. Work may involve some stressful situations and include exposure to erratic and sometimes threatening behavior. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Plans, organizes, coordinates, and supervises the office and administrative support functions for an assigned work unit; assigns, may supervise document screening and data entry into an automated computer system; selects, trains, evaluates, and disciplines subordinate staff; determines the need for staff training and oversight and provides appropriate training and direction; schedules and monitors workload to ensure completion within established regulations, procedures, and time lines; develops or revises work practices and procedures to ensure efficiency and conformance with technical requirements and management direction; arranges for additional staffing to meet established objectives; holds individual and/or group meetings to explain or interpret rules, regulations, and work procedures; performs the more difficult and responsible duties assigned to the section and relieves office support staff of assigned duties, as needed; handles difficult situations with the public and explains regulatory and procedural guidelines; establishes and updates administrative records and summaries for sections supervised, such as budgetary, personnel, payroll, production output, inventory control, work load, and workflow records; updates regulatory and procedure manuals; operates and oversees the operation of automated systems, requiring the interpretation of system requirements and assisting with the layout and formatting of fields, screens, and reports used in database, spreadsheet, or word processing software; may operate and oversee the development of production reports using an on-line, interconnected automated computer system. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: One year of experience performing advanced journey level, or lead worker, office support duties. Knowledge Of/Ability To Knowledge of: Policies, procedures, programs, and goals of the Department and unit where assigned. Thorough knowledge of specialized areas of office support where assigned. Good publicrelations techniques. Maintenance of files and information retrieval systems. Computers and software used in office and administrative support work. Modern office methods and procedures. Business letter writing. Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Principles of supervision, training, work coordination, planning, and employee evaluation. Ability to: Maintain on-going responsibility for the office support functions of an assigned work area or unit. Select, train, supervise, evaluate, and discipline subordinate staff. Exercise sound judgment when organizing, directing, and prioritizing unit activities. Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision. Understand and apply regulatory, office practices, and procedural guidelines to a variety of unrelated situations. Communicate the interpretation and application of complex regulations and procedures pertaining to the responsibilities of the unit. Provide verbal and written technical direction to others. Follow oral and written directions and instructions. Learn the operation of automated data and information systems and accurately enter data into those systems. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate your highest level of education. High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree 04 How many years of experience do you have performing advanced journey level office support duties? Less than 1 year 1 year or more 2 years or more 3 years or more 4 years or more 5 years or more 05 Was any of your experience in the public sector? Yes No 06 Briefly describe your experience and/or training independently composing letters, memoranda, email, other correspondence and taking meeting notes. 07 Please describe a situation in which you were required to manage multiple projects at the same time. 08 What is your experience in supervising, planning, coordinating and directing the work of others in assigned functions? Include scheduling workload and delegating assignments. 09 Describe your experience preparing and maintaining the schedules and/or office calendars of multiple people for whom you provide administrative support. What tools or techniques have you used in the past to prioritize your tasks and ensure nothing "falls through the cracks"? Required Question Closing Date/Time: Continuous
Nov 30, 2023
Full Time
Description THIS POSTING MAY CLOSE AT ANYTIME. DEFINITION Under general supervision, to plan, organize, supervise, and participate in the work of an office support functions for an assigned work unit; to establish and maintain administrative records; may be assigned to oversee document screening for data entry into an automated computerized record keeping and information system; and to do related work as required. DISTINGUISHING CHARACTERISTICS This is the first full supervisory level in the Offices Assistant class series. This class is distinguished from Office Assistant III in that incumbents exercise full supervisory responsibilities rather than lead and work coordination responsibilities. REPORTS TO A variety of County supervisory or management positions, depending upon the department or program area where assigned. CLASSIFICATIONS SUPERVISED Office Assistant I, II, and III and/or Account Clerk I, II, III TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment, including telephones, calculators, copiers, facsimile equipment, and computers and related peripheral equipment such as printers and scanners. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff; some contact with the public. Work may involve some stressful situations and include exposure to erratic and sometimes threatening behavior. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Plans, organizes, coordinates, and supervises the office and administrative support functions for an assigned work unit; assigns, may supervise document screening and data entry into an automated computer system; selects, trains, evaluates, and disciplines subordinate staff; determines the need for staff training and oversight and provides appropriate training and direction; schedules and monitors workload to ensure completion within established regulations, procedures, and time lines; develops or revises work practices and procedures to ensure efficiency and conformance with technical requirements and management direction; arranges for additional staffing to meet established objectives; holds individual and/or group meetings to explain or interpret rules, regulations, and work procedures; performs the more difficult and responsible duties assigned to the section and relieves office support staff of assigned duties, as needed; handles difficult situations with the public and explains regulatory and procedural guidelines; establishes and updates administrative records and summaries for sections supervised, such as budgetary, personnel, payroll, production output, inventory control, work load, and workflow records; updates regulatory and procedure manuals; operates and oversees the operation of automated systems, requiring the interpretation of system requirements and assisting with the layout and formatting of fields, screens, and reports used in database, spreadsheet, or word processing software; may operate and oversee the development of production reports using an on-line, interconnected automated computer system. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: One year of experience performing advanced journey level, or lead worker, office support duties. Knowledge Of/Ability To Knowledge of: Policies, procedures, programs, and goals of the Department and unit where assigned. Thorough knowledge of specialized areas of office support where assigned. Good publicrelations techniques. Maintenance of files and information retrieval systems. Computers and software used in office and administrative support work. Modern office methods and procedures. Business letter writing. Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Principles of supervision, training, work coordination, planning, and employee evaluation. Ability to: Maintain on-going responsibility for the office support functions of an assigned work area or unit. Select, train, supervise, evaluate, and discipline subordinate staff. Exercise sound judgment when organizing, directing, and prioritizing unit activities. Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision. Understand and apply regulatory, office practices, and procedural guidelines to a variety of unrelated situations. Communicate the interpretation and application of complex regulations and procedures pertaining to the responsibilities of the unit. Provide verbal and written technical direction to others. Follow oral and written directions and instructions. Learn the operation of automated data and information systems and accurately enter data into those systems. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate your highest level of education. High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree 04 How many years of experience do you have performing advanced journey level office support duties? Less than 1 year 1 year or more 2 years or more 3 years or more 4 years or more 5 years or more 05 Was any of your experience in the public sector? Yes No 06 Briefly describe your experience and/or training independently composing letters, memoranda, email, other correspondence and taking meeting notes. 07 Please describe a situation in which you were required to manage multiple projects at the same time. 08 What is your experience in supervising, planning, coordinating and directing the work of others in assigned functions? Include scheduling workload and delegating assignments. 09 Describe your experience preparing and maintaining the schedules and/or office calendars of multiple people for whom you provide administrative support. What tools or techniques have you used in the past to prioritize your tasks and ensure nothing "falls through the cracks"? Required Question Closing Date/Time: Continuous
Job Summary Do you desire a position where you make a difference in people's lives and serve justice? If so, the place to find that dream job is with the Mohave County Superior Court and Probation. About the Mohave County Courts and Probation The Mohave County Courts and Probation are a high-performing organization, with a collaborative team of innovators who work to improve our Courts and the services we provide. We hire people who will share our vision of making a difference in people’s lives in the communities we serve. See all that the Mohave County Courts and Probation offer! Under general supervision, undertakes and performs first-line supervisory and complex legal work of considerable difficulty associated with the day-to-day and overall operation of an assigned functional area within the Office of the Clerk of Superior Court. Responsible for a combination of supervisory, office, front counter, and courtroom clerk tasks. The ideal candidate will have excellent organizational, teamwork, and customer service skills. Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. TO APPLY: 1. Please read and follow Superior Court Application Instructions under the "How to Apply" tab at the bottom of the Court's website. 2. Complete and submit the online application. 3. Candidates that apply will be required to complete the online Office Proficiency Assessment Certification (OPAC). An email will be sent to candidates to complete the OPAC test online. A copy of the OPAC or equivalent certificate obtained within the last 12 months demonstrating keyboarding speed at 50 words per minute for a five-minute test may be submitted. For questions, contact Superior Court Human Resources at (928) 718-4928. The position is open until filled with the initial review of applications to begin December 6, 2023. Essential Job Functions See Job Description Minimum Qualifications High School Diploma or G.E.D. AND three (3) years of relevant, progressively responsible general office or legal clerical experience that includes (1) year of management and/or supervision, type 50 words per minute, OR any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. SPECIAL JOB REQUIREMENT Must complete annual training as required by the Committee on Judicial Education and Training (COJET). Must possess a valid State of Arizona Driver’s License at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Employees are subject to immediate callout when an emergency, disaster, or breach of homeland security occurs. Employees shall be available unless excused, to ensure the court is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and acts of terrorism. This may require assisting other employees in the work unit in accomplishing assignments as necessary and the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods. An employee who is working with an accommodation must meet with their supervisor and division head to discuss their requirement for a response. EMPLOYEE BENEFITS: Medical Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits. Summary Plan Description PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage. PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays. TELADOC Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions. Flexible Spending Accounts (FSA) This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income. Health care reimbursement account: up to $2,850 per year Dependent daycare reimbursement account: up to $5,000 per year Health Savings Account (HSA) This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2023 annual limit: $3,850 max employee contribution for Single coverage $7,750 max employee contribution for Family coverage. Dental Dental insurance is available to regular employees working at least 30 hours per week through Ameritas . High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500. Low Option: $2,000 maximum annual benefit. Vision Vision insurance is available to regular employees working at least 30 hours per week through Ameritas. Ameritas offers access to a broad network of independent providers as well as access to out-of-network providers with two plan options available. Plan 1: EyeMed ViewPointe or Plan 2: VSP Focus. Short Term Disability Coverage is through Ochs, Inc. - Madison National Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County. Life Insurance Coverage is through Ochs, Inc. - Minnesota Life Basic Life Insurance / Accidental Death & Dismemberment of $50,000 Provided by Mohave County to regular employees working at least 30 hours per week Optional / Voluntary Benefits Payroll deductions are available for the following Optional / Voluntary Benefits: Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children. Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide. Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents Retirement Systems / Long-Term Disability Mohave County is a MANDATORY participating agency in these classification-based retirement systems: (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2023 is 12.29% beginning on your first paycheck and is employer matched. (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment. Additional Benefits The following additional benefits are available to all regular employees: 11 Paid Holidays Payroll direct deposit Paid Time Off - vacation/sick time Pre-tax deduction plan Up to 80% of medical premiums paid by Mohave County Bereavement Leave These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .
Nov 29, 2023
Full Time
Job Summary Do you desire a position where you make a difference in people's lives and serve justice? If so, the place to find that dream job is with the Mohave County Superior Court and Probation. About the Mohave County Courts and Probation The Mohave County Courts and Probation are a high-performing organization, with a collaborative team of innovators who work to improve our Courts and the services we provide. We hire people who will share our vision of making a difference in people’s lives in the communities we serve. See all that the Mohave County Courts and Probation offer! Under general supervision, undertakes and performs first-line supervisory and complex legal work of considerable difficulty associated with the day-to-day and overall operation of an assigned functional area within the Office of the Clerk of Superior Court. Responsible for a combination of supervisory, office, front counter, and courtroom clerk tasks. The ideal candidate will have excellent organizational, teamwork, and customer service skills. Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. TO APPLY: 1. Please read and follow Superior Court Application Instructions under the "How to Apply" tab at the bottom of the Court's website. 2. Complete and submit the online application. 3. Candidates that apply will be required to complete the online Office Proficiency Assessment Certification (OPAC). An email will be sent to candidates to complete the OPAC test online. A copy of the OPAC or equivalent certificate obtained within the last 12 months demonstrating keyboarding speed at 50 words per minute for a five-minute test may be submitted. For questions, contact Superior Court Human Resources at (928) 718-4928. The position is open until filled with the initial review of applications to begin December 6, 2023. Essential Job Functions See Job Description Minimum Qualifications High School Diploma or G.E.D. AND three (3) years of relevant, progressively responsible general office or legal clerical experience that includes (1) year of management and/or supervision, type 50 words per minute, OR any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. SPECIAL JOB REQUIREMENT Must complete annual training as required by the Committee on Judicial Education and Training (COJET). Must possess a valid State of Arizona Driver’s License at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Employees are subject to immediate callout when an emergency, disaster, or breach of homeland security occurs. Employees shall be available unless excused, to ensure the court is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and acts of terrorism. This may require assisting other employees in the work unit in accomplishing assignments as necessary and the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods. An employee who is working with an accommodation must meet with their supervisor and division head to discuss their requirement for a response. EMPLOYEE BENEFITS: Medical Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits. Summary Plan Description PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage. PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays. TELADOC Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions. Flexible Spending Accounts (FSA) This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income. Health care reimbursement account: up to $2,850 per year Dependent daycare reimbursement account: up to $5,000 per year Health Savings Account (HSA) This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2023 annual limit: $3,850 max employee contribution for Single coverage $7,750 max employee contribution for Family coverage. Dental Dental insurance is available to regular employees working at least 30 hours per week through Ameritas . High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500. Low Option: $2,000 maximum annual benefit. Vision Vision insurance is available to regular employees working at least 30 hours per week through Ameritas. Ameritas offers access to a broad network of independent providers as well as access to out-of-network providers with two plan options available. Plan 1: EyeMed ViewPointe or Plan 2: VSP Focus. Short Term Disability Coverage is through Ochs, Inc. - Madison National Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County. Life Insurance Coverage is through Ochs, Inc. - Minnesota Life Basic Life Insurance / Accidental Death & Dismemberment of $50,000 Provided by Mohave County to regular employees working at least 30 hours per week Optional / Voluntary Benefits Payroll deductions are available for the following Optional / Voluntary Benefits: Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children. Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide. Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents Retirement Systems / Long-Term Disability Mohave County is a MANDATORY participating agency in these classification-based retirement systems: (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2023 is 12.29% beginning on your first paycheck and is employer matched. (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment. Additional Benefits The following additional benefits are available to all regular employees: 11 Paid Holidays Payroll direct deposit Paid Time Off - vacation/sick time Pre-tax deduction plan Up to 80% of medical premiums paid by Mohave County Bereavement Leave These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Announcement Number: 45205 Open to all qualified persons. Posted 11/29/2023 Close Date: 12/13/2023 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 12 Days 11 Hrs 59 Mins The Position Positions in this series provide care, training, and treatment to children and adolescents with behavioral and emotional disturbances in a 24-hour/7-day a week treatment home setting. Incumbents supervise and evaluate the performance of lower level professionals and support staff, schedule and assign work, and provide training and coaching. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting Treatment Home Supervisor to be located in Sparks, NV. This position provides care, training and treatment to adolescents with behavioral and emotional disturbances in a 24 hour/7 day a week residential setting at a Psychiatric Treatment Facility North, PRTF North. Youth served by PRTF North are designated as Severely Emotionally Disturbed (SED) and exhibit significant behavioral challenges including physical and verbal aggression, non-compliance, challenges to authority figures, school problems (academic and behavioral), peer and social difficulties, and family issues. The selected candidate will have the opportunity to work directly with youth and adolescents teaching basic living and social skills. The selected candidate will supervise the daily operations of a residential treatment program, create a schedule and ensure adequate staff to client coverage. The selected candidate will train and supervise staff members to ensure compliance with treatment model implementation as well as help to develop program protocols and policies. The selected candidate will work as a team with other professionals and parents to help develop youth goals and programs. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in education, child development, psychology, counseling, social work, or closely related field and two years of experience in the care, training, and/or treatment of children or adolescents with behavioral and emotional disturbances; OR an equivalent combination of education and experience above the bachelor's degree level. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Working on evenings, weekends, and/or holidays is required. A State of Nevada/FBI background check will be required of the selected applicant. As a condition of employment, pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must first submit to a pre-employment screening test for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 30, 2023
Full Time
Announcement Number: 45205 Open to all qualified persons. Posted 11/29/2023 Close Date: 12/13/2023 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 12 Days 11 Hrs 59 Mins The Position Positions in this series provide care, training, and treatment to children and adolescents with behavioral and emotional disturbances in a 24-hour/7-day a week treatment home setting. Incumbents supervise and evaluate the performance of lower level professionals and support staff, schedule and assign work, and provide training and coaching. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting Treatment Home Supervisor to be located in Sparks, NV. This position provides care, training and treatment to adolescents with behavioral and emotional disturbances in a 24 hour/7 day a week residential setting at a Psychiatric Treatment Facility North, PRTF North. Youth served by PRTF North are designated as Severely Emotionally Disturbed (SED) and exhibit significant behavioral challenges including physical and verbal aggression, non-compliance, challenges to authority figures, school problems (academic and behavioral), peer and social difficulties, and family issues. The selected candidate will have the opportunity to work directly with youth and adolescents teaching basic living and social skills. The selected candidate will supervise the daily operations of a residential treatment program, create a schedule and ensure adequate staff to client coverage. The selected candidate will train and supervise staff members to ensure compliance with treatment model implementation as well as help to develop program protocols and policies. The selected candidate will work as a team with other professionals and parents to help develop youth goals and programs. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in education, child development, psychology, counseling, social work, or closely related field and two years of experience in the care, training, and/or treatment of children or adolescents with behavioral and emotional disturbances; OR an equivalent combination of education and experience above the bachelor's degree level. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Working on evenings, weekends, and/or holidays is required. A State of Nevada/FBI background check will be required of the selected applicant. As a condition of employment, pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must first submit to a pre-employment screening test for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 45205 Open to all qualified persons. Posted 11/29/2023 Close Date: 12/13/2023 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 12 Days 11 Hrs 59 Mins The Position Positions in this series provide care, training, and treatment to children and adolescents with behavioral and emotional disturbances in a 24-hour/7-day a week treatment home setting. Incumbents supervise and evaluate the performance of lower level professionals and support staff, schedule and assign work, and provide training and coaching. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting Treatment Home Supervisor to be located in Sparks, NV. This position provides care, training and treatment to adolescents with behavioral and emotional disturbances in a 24 hour/7 day a week residential setting at a Psychiatric Treatment Facility North, PRTF North. Youth served by PRTF North are designated as Severely Emotionally Disturbed (SED) and exhibit significant behavioral challenges including physical and verbal aggression, non-compliance, challenges to authority figures, school problems (academic and behavioral), peer and social difficulties, and family issues. The selected candidate will have the opportunity to work directly with youth and adolescents teaching basic living and social skills. The selected candidate will supervise the daily operations of a residential treatment program, create a schedule and ensure adequate staff to client coverage. The selected candidate will train and supervise staff members to ensure compliance with treatment model implementation as well as help to develop program protocols and policies. The selected candidate will work as a team with other professionals and parents to help develop youth goals and programs. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in education, child development, psychology, counseling, social work, or closely related field and two years of experience in the care, training, and/or treatment of children or adolescents with behavioral and emotional disturbances; OR an equivalent combination of education and experience above the bachelor's degree level. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Working on evenings, weekends, and/or holidays is required. A State of Nevada/FBI background check will be required of the selected applicant. As a condition of employment, pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must first submit to a pre-employment screening test for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 30, 2023
Full Time
Announcement Number: 45205 Open to all qualified persons. Posted 11/29/2023 Close Date: 12/13/2023 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 12 Days 11 Hrs 59 Mins The Position Positions in this series provide care, training, and treatment to children and adolescents with behavioral and emotional disturbances in a 24-hour/7-day a week treatment home setting. Incumbents supervise and evaluate the performance of lower level professionals and support staff, schedule and assign work, and provide training and coaching. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting Treatment Home Supervisor to be located in Sparks, NV. This position provides care, training and treatment to adolescents with behavioral and emotional disturbances in a 24 hour/7 day a week residential setting at a Psychiatric Treatment Facility North, PRTF North. Youth served by PRTF North are designated as Severely Emotionally Disturbed (SED) and exhibit significant behavioral challenges including physical and verbal aggression, non-compliance, challenges to authority figures, school problems (academic and behavioral), peer and social difficulties, and family issues. The selected candidate will have the opportunity to work directly with youth and adolescents teaching basic living and social skills. The selected candidate will supervise the daily operations of a residential treatment program, create a schedule and ensure adequate staff to client coverage. The selected candidate will train and supervise staff members to ensure compliance with treatment model implementation as well as help to develop program protocols and policies. The selected candidate will work as a team with other professionals and parents to help develop youth goals and programs. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in education, child development, psychology, counseling, social work, or closely related field and two years of experience in the care, training, and/or treatment of children or adolescents with behavioral and emotional disturbances; OR an equivalent combination of education and experience above the bachelor's degree level. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Working on evenings, weekends, and/or holidays is required. A State of Nevada/FBI background check will be required of the selected applicant. As a condition of employment, pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must first submit to a pre-employment screening test for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 45206 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 11 Days 11 Hrs 59 Mins The Position Food Service Cook/Supervisors prepare and/or supervise quantity food preparation and serving according to standardized menus and recipes in an institutional setting. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10/ Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting for a FOOD SERVICE COOK/SUPERVISOR 1 underfilling FOOD SERVICE COOK/SUPERVISOR 2 for a position located at the Caliente Youth Center (CYC), an 80-bed facility for youth aged 14-18 located in Caliente, NV. Food Service Cooks are responsible for quantity food preparation and service according to standardized menus and recipes in this 24-hour residential/institutional setting. This position may include working evenings, weekends, and holidays. Expected schedule is Wednesday thru Saturday, 11:00am to 7:00pm. Incumbents shall prepare quantity food preparation and serving according to standardized menus and recipes in an institutional, correctional, residential, or non-residential setting. Serve meals in a controlled environment cafeteria style, or the delivery of bulk or individual servings as special situations may require; ensure food quality and food portion control by utilizing standard measuring devices, equipment, standardized recipes, and food production sheets to maintain established food cost control and quality. Maintain close and constant surveillance to ensure the control and security of tools and equipment used in food preparation and service areas as required in the work setting. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-3_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience which involved preparation and serving of meals according to standardized menus in a military, institutional, correctional, healthcare, hospitality, or other large quantity food service facility; OR an equivalent combination of education and experience as described above. Special Notes Some positions in this series require agency specific food handling certification(s) at the time of application or within a set time frame as defined by the hiring agency. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. As a condition of employment, pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must first submit to a pre-employment screening test for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 29, 2023
Full Time
Announcement Number: 45206 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 11 Days 11 Hrs 59 Mins The Position Food Service Cook/Supervisors prepare and/or supervise quantity food preparation and serving according to standardized menus and recipes in an institutional setting. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10/ Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is recruiting for a FOOD SERVICE COOK/SUPERVISOR 1 underfilling FOOD SERVICE COOK/SUPERVISOR 2 for a position located at the Caliente Youth Center (CYC), an 80-bed facility for youth aged 14-18 located in Caliente, NV. Food Service Cooks are responsible for quantity food preparation and service according to standardized menus and recipes in this 24-hour residential/institutional setting. This position may include working evenings, weekends, and holidays. Expected schedule is Wednesday thru Saturday, 11:00am to 7:00pm. Incumbents shall prepare quantity food preparation and serving according to standardized menus and recipes in an institutional, correctional, residential, or non-residential setting. Serve meals in a controlled environment cafeteria style, or the delivery of bulk or individual servings as special situations may require; ensure food quality and food portion control by utilizing standard measuring devices, equipment, standardized recipes, and food production sheets to maintain established food cost control and quality. Maintain close and constant surveillance to ensure the control and security of tools and equipment used in food preparation and service areas as required in the work setting. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-3_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience which involved preparation and serving of meals according to standardized menus in a military, institutional, correctional, healthcare, hospitality, or other large quantity food service facility; OR an equivalent combination of education and experience as described above. Special Notes Some positions in this series require agency specific food handling certification(s) at the time of application or within a set time frame as defined by the hiring agency. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. As a condition of employment, pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must first submit to a pre-employment screening test for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
City of San Jose
United States, California, San Jose
Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference? San José's Parks, Recreation and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility. We create and activate quality places where people want to live, work, play, and learn: 50 community centers, 200 parks, Happy Hollow Park & Zoo , and more. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.The Parks, Recreation and Neighborhood Services Department (PRNS) department is currently seeking to fill three (3) full-time Youth Outreach Worker vacancies in the San Jose Youth Empowerment Alliance. Salary range(s) for these classifications are: Youth Outreach Worker I- $47,982.48 - $58,422.00 Youth Outreach Worker II- $59,011.68 - $71,657.04 This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. List or Paragraph of position duties. Recruits potential youth participants in disadvantaged, gang prone, or gang impacted communities and schools to assist in preventing youth delinquency; and provides youth intervention, mentorship, and case management services. Assesses youth participants and determines individual and/or family needs for referral services; provides information on referral services; and enrolls participates in outreach programs or services. Provides intervention and diversion services to youth participants that may include, but not be limited to, career and education development, mentorship training and referral, gang intervention and mediation services, gang diversion, family support services, tattoo removal, street outreach, etc. Uses a case management approach to mentor youth participants, including but not limited to, determining ready to program youth, conducting weekly check-ins, developing action plans, and setting goals for youth, and assisting in planning pro-social activities for youth participants; maintains case records and notes; and reviews cases with supervisor. Creates and implements Individual Service Plans (ISPs) for youth. Operates and utilizes a variety of standard office equipment, including but not limited to computers, printers, scanners, phones, calculators, fax, software programs, and accounting machines and equipment. Performs a variety of clerical tasks such as data entry and P-Card reimbursements. Interacts and develops working relationships with a variety of public and private agencies including, but not limited to, private businesses, community-based organizations, non-profit organizations, other City, County, and State departments and agencies, law enforcement agencies, etc. Performs various community outreach activities, including but not limited to canvassing neighborhoods and communities and attending community outreach events and meetings. Gives a variety of presentations at schools and community meetings to school staff, youth, and parents. May be assigned to work on special programs or other outreach programs. May be required to provide bilingual translation. May perform shift work. Performs other related duties as assigned. Staff hired for these positions may be assigned to any of the following programs: · Clean Slate Tattoo Removal Program · Digital Arts Program · Female Intervention Team (FIT) · Late Night Gym Program · Safe Schools Campus Initiative (SSCI) · San Jose Works Youth Jobs Initiative · Trauma to Triumph To learn more about our Youth Intervention programs, click here . Youth Outreach Worker I: Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND one (1) year of full-time equivalent experience working with children and/or youth. Acceptable Substitution: None. Youth Outreach Worker II : Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND three (3) years of full-time equivalent experience in working with children and/or youth. Acceptable Substitution: College coursework can be substituted for up to a maximum of one (1) year of the required experience on a year-for-year basis. Certifications: • Possession of a valid State of California driver's license. Physical requirement: Work in an outdoor environment with unpredictable working conditions including but not limited to exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, and odors. Move between/within work areas, including but not limited to sitting, walking, and standing on various surfaces, turning, bending, grasping, and making repetitive hand movements. Lift, carry, push, and pull tools, equipment, and supplies weighing on average 25 pounds, or heavier weights, in all cases with the use of proper equipment. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations
, organizational culture, or work environment. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have any questions regarding the duties for this position, please contact Sergio Gonzalez, Community Services Supervisor at SergioJ.Gonzalez@sanjoseca.gov If you have questions about the selection or hiring processes, please contact Taylor Pawlik at Taylor.Pawlik@sanjoseca.gov
Nov 09, 2023
Full Time
Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference? San José's Parks, Recreation and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility. We create and activate quality places where people want to live, work, play, and learn: 50 community centers, 200 parks, Happy Hollow Park & Zoo , and more. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.The Parks, Recreation and Neighborhood Services Department (PRNS) department is currently seeking to fill three (3) full-time Youth Outreach Worker vacancies in the San Jose Youth Empowerment Alliance. Salary range(s) for these classifications are: Youth Outreach Worker I- $47,982.48 - $58,422.00 Youth Outreach Worker II- $59,011.68 - $71,657.04 This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. List or Paragraph of position duties. Recruits potential youth participants in disadvantaged, gang prone, or gang impacted communities and schools to assist in preventing youth delinquency; and provides youth intervention, mentorship, and case management services. Assesses youth participants and determines individual and/or family needs for referral services; provides information on referral services; and enrolls participates in outreach programs or services. Provides intervention and diversion services to youth participants that may include, but not be limited to, career and education development, mentorship training and referral, gang intervention and mediation services, gang diversion, family support services, tattoo removal, street outreach, etc. Uses a case management approach to mentor youth participants, including but not limited to, determining ready to program youth, conducting weekly check-ins, developing action plans, and setting goals for youth, and assisting in planning pro-social activities for youth participants; maintains case records and notes; and reviews cases with supervisor. Creates and implements Individual Service Plans (ISPs) for youth. Operates and utilizes a variety of standard office equipment, including but not limited to computers, printers, scanners, phones, calculators, fax, software programs, and accounting machines and equipment. Performs a variety of clerical tasks such as data entry and P-Card reimbursements. Interacts and develops working relationships with a variety of public and private agencies including, but not limited to, private businesses, community-based organizations, non-profit organizations, other City, County, and State departments and agencies, law enforcement agencies, etc. Performs various community outreach activities, including but not limited to canvassing neighborhoods and communities and attending community outreach events and meetings. Gives a variety of presentations at schools and community meetings to school staff, youth, and parents. May be assigned to work on special programs or other outreach programs. May be required to provide bilingual translation. May perform shift work. Performs other related duties as assigned. Staff hired for these positions may be assigned to any of the following programs: · Clean Slate Tattoo Removal Program · Digital Arts Program · Female Intervention Team (FIT) · Late Night Gym Program · Safe Schools Campus Initiative (SSCI) · San Jose Works Youth Jobs Initiative · Trauma to Triumph To learn more about our Youth Intervention programs, click here . Youth Outreach Worker I: Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND one (1) year of full-time equivalent experience working with children and/or youth. Acceptable Substitution: None. Youth Outreach Worker II : Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND three (3) years of full-time equivalent experience in working with children and/or youth. Acceptable Substitution: College coursework can be substituted for up to a maximum of one (1) year of the required experience on a year-for-year basis. Certifications: • Possession of a valid State of California driver's license. Physical requirement: Work in an outdoor environment with unpredictable working conditions including but not limited to exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, and odors. Move between/within work areas, including but not limited to sitting, walking, and standing on various surfaces, turning, bending, grasping, and making repetitive hand movements. Lift, carry, push, and pull tools, equipment, and supplies weighing on average 25 pounds, or heavier weights, in all cases with the use of proper equipment. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations
, organizational culture, or work environment. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have any questions regarding the duties for this position, please contact Sergio Gonzalez, Community Services Supervisor at SergioJ.Gonzalez@sanjoseca.gov If you have questions about the selection or hiring processes, please contact Taylor Pawlik at Taylor.Pawlik@sanjoseca.gov
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/17/2023, 1/2/2024, 4/2/2024, 7/2/2024, 10/1/2024 Range A - $7,974.42- $9,693.50/month Range B - $9,648.33- $10,636.62 /month * Current recruitment includes, but is not limited to, the following positions: Department of Health Services - Human Services Program Planner Under direction, a Human Services Program Planner performs analytical, evaluative, coordinative and/or conceptual staff work in the planning, development and/or administration of human services programs; and to perform related duties as assigned. These positions are located primarily within the Department of Health Services, Department of Child, Family and Adult Services, Department of Human Assistance, and First 5 Sacramento Commission. Human Services Program Planner is an advanced journey-level class performing research, planning, development and evaluation of human services programs. This class has two salary ranges that recognize the differences in scope, scale and complexity of the planner's program area(s). Examples of Knowledge and Abilities Knowledge Of Principles, methods & techniques of community organization & development, program planning and design, grant writing, budget development, and program evaluation Economic & social service needs of disadvantaged, ethnic & cultural groups Theories, principles, goals & objectives of public social services Laws, rules and regulations governing assigned program areas Available community resources Relationships among governments, public and private community organizations and groups, and private enterprise in the county Ability To Apply social service planning principles and techniques to problems and issues Build coalitions among groups with differing needs and objectives Plan and evaluate social service programs Research, analyze and evaluate data and information and make recommendations Effectively write complex documents including grants, proposals, budgets and reports Establish and maintain cooperative and effective working relationships with a wide range of individuals and groups Facilitate meetings and make group presentations Employment Qualifications Minimum Qualifications A Bachelor's degree from an accredited college or university in social work, psychology, public health, health sciences or a closely related field such as life sciences or physical sciences, or in a management field such as public administration or business administration; for some positions, a Master's degree may be preferred; And Three years of professional and/or supervisory experience in program coordination, planning, development and/or evaluation. Note: 1. Supervisory experience means "having authority to hire, transfer, suspend, layoff, recall, promote or discharge other employees, or to effectively recommend such action..."2. Individuals possessing experience in Sacramento County job classes containing "Supervisor" in their title, such as Human Services Supervisor, are deemed to meet the minimum qualifications as above only if their duties include active supervision of staff. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Driver's License: A valid California Class C Driver's License may be required at the time of appointment. Failure to obtain or maintain such required license(s) may be cause for disciplinary action in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child and elder abuse reporting. Criminal History Check: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of the Board of Supervisors Resolution No. 82-0602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to, or impacts, the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/17/2023, 1/2/2024, 4/2/2024, 7/2/2024, 10/1/2024 Range A - $7,974.42- $9,693.50/month Range B - $9,648.33- $10,636.62 /month * Current recruitment includes, but is not limited to, the following positions: Department of Health Services - Human Services Program Planner Under direction, a Human Services Program Planner performs analytical, evaluative, coordinative and/or conceptual staff work in the planning, development and/or administration of human services programs; and to perform related duties as assigned. These positions are located primarily within the Department of Health Services, Department of Child, Family and Adult Services, Department of Human Assistance, and First 5 Sacramento Commission. Human Services Program Planner is an advanced journey-level class performing research, planning, development and evaluation of human services programs. This class has two salary ranges that recognize the differences in scope, scale and complexity of the planner's program area(s). Examples of Knowledge and Abilities Knowledge Of Principles, methods & techniques of community organization & development, program planning and design, grant writing, budget development, and program evaluation Economic & social service needs of disadvantaged, ethnic & cultural groups Theories, principles, goals & objectives of public social services Laws, rules and regulations governing assigned program areas Available community resources Relationships among governments, public and private community organizations and groups, and private enterprise in the county Ability To Apply social service planning principles and techniques to problems and issues Build coalitions among groups with differing needs and objectives Plan and evaluate social service programs Research, analyze and evaluate data and information and make recommendations Effectively write complex documents including grants, proposals, budgets and reports Establish and maintain cooperative and effective working relationships with a wide range of individuals and groups Facilitate meetings and make group presentations Employment Qualifications Minimum Qualifications A Bachelor's degree from an accredited college or university in social work, psychology, public health, health sciences or a closely related field such as life sciences or physical sciences, or in a management field such as public administration or business administration; for some positions, a Master's degree may be preferred; And Three years of professional and/or supervisory experience in program coordination, planning, development and/or evaluation. Note: 1. Supervisory experience means "having authority to hire, transfer, suspend, layoff, recall, promote or discharge other employees, or to effectively recommend such action..."2. Individuals possessing experience in Sacramento County job classes containing "Supervisor" in their title, such as Human Services Supervisor, are deemed to meet the minimum qualifications as above only if their duties include active supervision of staff. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Driver's License: A valid California Class C Driver's License may be required at the time of appointment. Failure to obtain or maintain such required license(s) may be cause for disciplinary action in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child and elder abuse reporting. Criminal History Check: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of the Board of Supervisors Resolution No. 82-0602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to, or impacts, the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
SUMMARY PURPOSE OF POSITION The Supervisor, Inventory Control oversees a team of Inventory Control Operators, and works to ensure the availability of maintenance and repair materials at an optimum level that minimizes the Authority’s financial obligation and adequately supports the maintenance and repair of rolling stock and system infrastructure. This position will be located at our Central Maintenance Facility (CMF) in Glendale, CA. TO APPLY: This is a continuous recruitment with the first review of applications beginning September 8, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives oversight from departmental management/supervisory roles. This position has first-line supervisory responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Supervises the services and activities of the Inventory Control Operators. Administers and maintains the monthly cycle count program, analyzes results, investigates variances and recommends process improvements to improve accuracy. Reviews project and program material requirements, analyzes current inventory levels and recommends additional ordering quantities and appropriate delivery schedules. Coordinates with internal and external personnel to plan for work orders, project inventory and management of planning forecasts. Supports the department in generating reports including inventory replenishment, inventory issues, and in year-end physical count. Interfaces with and identifies system improvements, or enhancements to the SCRRA asset management and Oracle financial information system. Maintains the warehouse and storage floors and surrounding areas in a clean and safe manner, ensuring that the work equipment is well maintained for productive and safe operations. Performs inventory replenishment processes to ensure adequate inventory stocking levels are maintained to support requirements of maintenance and capital projects. Monitors fixed assets for the impact on revenue and true inventory carrying costs. Creates, maintains, and generates item numbers used for requisitioning and stocking inventory at approved locations. Perform asset maintenance cost analysis. Assists other SCRRA departments with determining the cost to place an order (purchase order, blanket purchase order) and the impact on operations. Participates in the development of short and long-term forecasts on budgets and operations. Analyzes inventory usage and stocking levels to minimize stock outs and/or disruption in supply of material to various SCRRA departments. Supervises the work of assigned staff, participating in hiring and training. Delegates and reviews work assignments and conducts performance evaluations. Coordinates the auction or other disposition of obsolete inventory. Performs other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s Degree in Finance, Business Administration, Accounting or a related field. A minimum five (5) years’ experience in warehouse management, material handling or inventory management. A combination of training, with a minimum of an Associate Degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Experience in Materials Management within a railroad industry storeroom. An American Production and Inventory Control Society (APICS) certification. Experience with inventory forecasting and analysis. Lean Six Sigma Green Belt Certification Knowledge, Skills, and Abilities Knowledge of : Material resource planning, warehouse management systems and advanced warehouse systems. Inventory scanners and computers. Relationship with procurement to ensure the timely delivery of urgent parts. Inventory control and forecasting. Shelving limits and other structural limitations when storing parts. Material Safety Data Sheets. Principles and practices of employee supervision. Forklift operation. Skilled in : Microsoft Office with strong Microsoft Excel skills including Pivot Table, V & H Lookup and presenting data graphically. Strong effective organization, communication, and time management. Ability to : Analyze, develop and prepare complex reports. Analyze, interpret and react to data and report information. Pursue projects to improve processes and reduce waste and cycle time while completing daily responsibilities. Assess any current, future work orders, projects or special events/assumptions. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Aug 26, 2023
Full Time
SUMMARY PURPOSE OF POSITION The Supervisor, Inventory Control oversees a team of Inventory Control Operators, and works to ensure the availability of maintenance and repair materials at an optimum level that minimizes the Authority’s financial obligation and adequately supports the maintenance and repair of rolling stock and system infrastructure. This position will be located at our Central Maintenance Facility (CMF) in Glendale, CA. TO APPLY: This is a continuous recruitment with the first review of applications beginning September 8, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives oversight from departmental management/supervisory roles. This position has first-line supervisory responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Supervises the services and activities of the Inventory Control Operators. Administers and maintains the monthly cycle count program, analyzes results, investigates variances and recommends process improvements to improve accuracy. Reviews project and program material requirements, analyzes current inventory levels and recommends additional ordering quantities and appropriate delivery schedules. Coordinates with internal and external personnel to plan for work orders, project inventory and management of planning forecasts. Supports the department in generating reports including inventory replenishment, inventory issues, and in year-end physical count. Interfaces with and identifies system improvements, or enhancements to the SCRRA asset management and Oracle financial information system. Maintains the warehouse and storage floors and surrounding areas in a clean and safe manner, ensuring that the work equipment is well maintained for productive and safe operations. Performs inventory replenishment processes to ensure adequate inventory stocking levels are maintained to support requirements of maintenance and capital projects. Monitors fixed assets for the impact on revenue and true inventory carrying costs. Creates, maintains, and generates item numbers used for requisitioning and stocking inventory at approved locations. Perform asset maintenance cost analysis. Assists other SCRRA departments with determining the cost to place an order (purchase order, blanket purchase order) and the impact on operations. Participates in the development of short and long-term forecasts on budgets and operations. Analyzes inventory usage and stocking levels to minimize stock outs and/or disruption in supply of material to various SCRRA departments. Supervises the work of assigned staff, participating in hiring and training. Delegates and reviews work assignments and conducts performance evaluations. Coordinates the auction or other disposition of obsolete inventory. Performs other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s Degree in Finance, Business Administration, Accounting or a related field. A minimum five (5) years’ experience in warehouse management, material handling or inventory management. A combination of training, with a minimum of an Associate Degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Experience in Materials Management within a railroad industry storeroom. An American Production and Inventory Control Society (APICS) certification. Experience with inventory forecasting and analysis. Lean Six Sigma Green Belt Certification Knowledge, Skills, and Abilities Knowledge of : Material resource planning, warehouse management systems and advanced warehouse systems. Inventory scanners and computers. Relationship with procurement to ensure the timely delivery of urgent parts. Inventory control and forecasting. Shelving limits and other structural limitations when storing parts. Material Safety Data Sheets. Principles and practices of employee supervision. Forklift operation. Skilled in : Microsoft Office with strong Microsoft Excel skills including Pivot Table, V & H Lookup and presenting data graphically. Strong effective organization, communication, and time management. Ability to : Analyze, develop and prepare complex reports. Analyze, interpret and react to data and report information. Pursue projects to improve processes and reduce waste and cycle time while completing daily responsibilities. Assess any current, future work orders, projects or special events/assumptions. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. DESCRIPTION THE COUNTY: Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE POSITION: Undergeneral direction to supervise, plan and direct the activities of a group of subordinates engaged in professional, paraprofessional and/or technical work relating to planning and coordinating program and administrative services, developing and implementing program and administrative goals and ensuring compliance with Department/Agency policies and procedures, payroll and performing related duties as required. This position supervises professional, technical and support staff in both line and staff service areas which provide support functions to a large human resources department within a Department/Agency. Incumbents report to either a Human Resources Manager or Senior Department Personnel Officer. This class is distinguished from other supervisory clerical and administrative classifications by its responsibility for complex and specialized department or agency-wide Human Resources procedures requiring the development, interpretation and application of County Charter, MOU, Payroll, Civil Service Rules and policy requirements relating to the human resources management activities of the department or agency. For more information about the job classification, visit: Human Resources Support Supervisor (#0277) . THE VACANCIES: We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. The immediate vacancy is within the Health Care Services Agency . MINIMUM QUALIFICATIONS Either I The equivalent of three years of full-time experience as a Human Resources Assistant I or II or in an equivalent or higher level class in the Alameda County classified service performing duties related to Human Resources. (Non-classified includes District Attorney's Office and Hospital Authority.) Completion of the Alameda County Management Academy "Management & Supervision Certificate Program" may substitute for six (6) months of the required qualifying experience. Or II The equivalent of four years of progressively responsible full-time clerical and/or paraprofessional administrative or program support experience working with human resources policies, procedures and practices in a human resources operation of a large organization, which would have enabled the applicant to acquire the abilities and knowledge listed below, which at least one year included responsible supervisory experience. Substitution: A Bachelor's degree in Business Administration/Management, Public Administration, or Human Resources Management will substitute for two years of the required experience. NOTE: Previous supervisory experience and experience working with automated applicant tracking systems is desirable. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles and practices of employee supervision and training. • Principles and practices of public administration and management. • Principles and practices of the specific program areas to which assigned. • Principles and practices of contract development, negotiation and monitoring. • Principles, practices and techniques of administrative and programmatic research and analysis. • Functions of County government and applicable governing principles, MOU, Civil Service Rules. • Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines related to the program area. Ability to: • Plan, assign, supervise, review and evaluate the work of others. • Train staff in work procedures and provide technical and administrative support • Administer and coordinate human resources management programs and services; coordinate individual and group efforts. • Foresee and analyze operational and/or administrative problems, consider alternatives and recommend sound solutions. • Develop, monitor and analyze budgets and program performance. • Supervise administrative and programmatic research and analysis. • Analyze, interpret and apply various regulations and requirements. • Organize, manage and monitor cases and maintain accurate files, records and statistics; write and interpret reports. • Analyze information and situations and use sound independent judgment to make decisions and determine appropriate courses of action. • Deal tactfully and effectively with a diverse workforce • Establish and maintain effective and cooperative working relationships with those contacted in the course of the work. • Communicate effectively orally and in writing with people of diverse backgrounds and cultures. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT PLAN: Deadline For Filing: 5:00:00 p.m., Monday, December 4, 2023 Review of Minimum Qualifications: Review of Supplemental Questionnaire for Best Qualified: December 22, 2023 January 12, 2024 Virtual Oral Interviews: Virtual Oral Interview SME Rating: Results Notification: Promulgation of Eligible List January 19-29, 2024 January 31 - February 5, 2024 Week of February 12, 2024 February 21, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Monique Hill | Personnel Services ProgramManager, Recruitment and Selection Human Resource Services, County of Alameda 510-208-4841 or email Monique.Hill@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 12/4/2023 5:00:00 PM
Nov 09, 2023
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. DESCRIPTION THE COUNTY: Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE POSITION: Undergeneral direction to supervise, plan and direct the activities of a group of subordinates engaged in professional, paraprofessional and/or technical work relating to planning and coordinating program and administrative services, developing and implementing program and administrative goals and ensuring compliance with Department/Agency policies and procedures, payroll and performing related duties as required. This position supervises professional, technical and support staff in both line and staff service areas which provide support functions to a large human resources department within a Department/Agency. Incumbents report to either a Human Resources Manager or Senior Department Personnel Officer. This class is distinguished from other supervisory clerical and administrative classifications by its responsibility for complex and specialized department or agency-wide Human Resources procedures requiring the development, interpretation and application of County Charter, MOU, Payroll, Civil Service Rules and policy requirements relating to the human resources management activities of the department or agency. For more information about the job classification, visit: Human Resources Support Supervisor (#0277) . THE VACANCIES: We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. The immediate vacancy is within the Health Care Services Agency . MINIMUM QUALIFICATIONS Either I The equivalent of three years of full-time experience as a Human Resources Assistant I or II or in an equivalent or higher level class in the Alameda County classified service performing duties related to Human Resources. (Non-classified includes District Attorney's Office and Hospital Authority.) Completion of the Alameda County Management Academy "Management & Supervision Certificate Program" may substitute for six (6) months of the required qualifying experience. Or II The equivalent of four years of progressively responsible full-time clerical and/or paraprofessional administrative or program support experience working with human resources policies, procedures and practices in a human resources operation of a large organization, which would have enabled the applicant to acquire the abilities and knowledge listed below, which at least one year included responsible supervisory experience. Substitution: A Bachelor's degree in Business Administration/Management, Public Administration, or Human Resources Management will substitute for two years of the required experience. NOTE: Previous supervisory experience and experience working with automated applicant tracking systems is desirable. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles and practices of employee supervision and training. • Principles and practices of public administration and management. • Principles and practices of the specific program areas to which assigned. • Principles and practices of contract development, negotiation and monitoring. • Principles, practices and techniques of administrative and programmatic research and analysis. • Functions of County government and applicable governing principles, MOU, Civil Service Rules. • Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines related to the program area. Ability to: • Plan, assign, supervise, review and evaluate the work of others. • Train staff in work procedures and provide technical and administrative support • Administer and coordinate human resources management programs and services; coordinate individual and group efforts. • Foresee and analyze operational and/or administrative problems, consider alternatives and recommend sound solutions. • Develop, monitor and analyze budgets and program performance. • Supervise administrative and programmatic research and analysis. • Analyze, interpret and apply various regulations and requirements. • Organize, manage and monitor cases and maintain accurate files, records and statistics; write and interpret reports. • Analyze information and situations and use sound independent judgment to make decisions and determine appropriate courses of action. • Deal tactfully and effectively with a diverse workforce • Establish and maintain effective and cooperative working relationships with those contacted in the course of the work. • Communicate effectively orally and in writing with people of diverse backgrounds and cultures. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified.Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT PLAN: Deadline For Filing: 5:00:00 p.m., Monday, December 4, 2023 Review of Minimum Qualifications: Review of Supplemental Questionnaire for Best Qualified: December 22, 2023 January 12, 2024 Virtual Oral Interviews: Virtual Oral Interview SME Rating: Results Notification: Promulgation of Eligible List January 19-29, 2024 January 31 - February 5, 2024 Week of February 12, 2024 February 21, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Monique Hill | Personnel Services ProgramManager, Recruitment and Selection Human Resource Services, County of Alameda 510-208-4841 or email Monique.Hill@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 12/4/2023 5:00:00 PM
Solano County, CA
Fairfield, California, United States
Introduction Solano County's Behavioral Health mission is to provide mental health services and support in Solano County that are person-centered, safe, effective, efficient, timely and equitable, that are supported by friends and community, that promote wellness/recovery, and that fully incorporate shared decision making between consumers, family members and providers. Solano County Behavioral Health dedicates itself to the care of Solano residents to help them remainin the community so that they can progress in their recovery and benefit from natural supports, avoiding institutionalization. Behavioral Health provides psychiatric services to Solano Community in an integrated health care environment in three adult and child outpatient clinics located in Vallejo, Fairfield, and Vacaville. Our Services: In addition to outpatient psychiatric services, the Behavioral Health Division offers the following to its clients: Outpatient Psychotherapy Case Management A.C.T. and TIP model services (Full Service Partnerships) Wellness Centers Consumer and Family Support Solano County Behavioral Health is committed to equity, diversity, and inclusion . Our services aim to empower all community members throughout their journey towards wellness and recovery. It is also of equal importance for us to improve access to quality care for underserved and under-represented ethnic and minority populations who have been historically marginalized by health care systems. We are seeking qualified staff who possess valuable life experiences and expertise to ensure our workforce is culturally and linguistically responsive and leverages diversity to foster innovation and positive outcomes for the people we serve. To learn more about the Behavioral Health Services Division please visit: https://www.solanocounty.com/depts/bh/default.asp THE POSITION Behavioral Health is currently looking to fill the following Mental Health Clinical Supervisor positions. The eligible list will be used to also fill any other vacancies as the need arises. The MH Clinical supervisor for the Triage Unit will be integral in developing new programs within Solano County Behavioral Health focusing on early engagement, crisis management, clinical assessment and supportive services for individuals with serious mental illness, co-occurring substance use disorders and criminal justice involvement. This supervisor will supervise mental health clinicians, mental health specialists, peer support specialists, and will serve as a program monitor for contracted services and support forensic grants. It is a primary goal of this program to decrease barriers to accessing behavioral health services for consumers who have been, historically, difficult to engage or have complex co-occurring conditions. For this reason, the supervisor of this unit must foster a recovery-orientation among the program and the services provided. This supervisor will have frequent interactions with local law enforcement agencies, specialty courts (mental health and drug court), families and referral sources for Laura’s Law (Assisted Outpatient Treatment-AOT), probation, judges, attorneys, mobile crisis, crisis stabilization, hospitals, community agencies, family members and consumers; often serving as a liaison between agencies to facilitate timely care. The ideal candidate will have a good understanding of large, complex, systems and will have excellent interpersonal skills and professionalism to foster relationships with the many entities that interact with seriously mentally ill individuals in crisis and the criminal justice system. Additionally, this supervisor will need to have efficient work habits, flexibility and the ability to work in a fast-paced environment that often has changing demands and priorities, while keeping a focus on responsivity to consumers and partnering agencies, supporting direct-service staff, and program performance. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies as the need arises. POSITION REQUIREMENTS Education and Experience: At least one year of experience in providing clinical and/or administrative oversight to newly hired and/or lower level staff in a mental health setting; AND Two years of experience equivalent to the Mental Health Clinician (Licensed) in Solano County OR Four years of experience following licensure or registration for licensure in a mental health related setting providing direct services to mentally or emotionally disabled persons, including dual diagnosis and addiction issues for those assigned to the substance abuse settings; AND Current licensure by the State of California Board of Behavioral Science Examiners as either a Marriage and Family Therapist (MFT) or Licensed Clinical Social Worker (LCSW), or current licensure by the State of California Board of Psychology as a Psychologist. Note: Loss of the required State licensure shall result in termination or reassignment, if such a vacancy exists and the incumbent meets the minimum requirements for the vacant position. (Such action will be taken in accordance with Civil Service Commission rules). To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15896 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holiday(s) per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. To view the benefits for a regular position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16476 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 10/30/23 - Next Application Review Deadline to submit application and any required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date . Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A current State of California license (MFT, LCSW, or Psychologist) is required for this position. All candidates must submit proof of their current license issued by the State of California Board of Behavioral Science Examiners license as a Marriage and Family Therapist (MFT) or Clinical Social Worker (LCSW), or current State of California Board of Psychology license as a Psychologist. Candidates who fail to provide proof of licensure by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Mental Health Clinical Supervisor) and the recruitment number (23-335110-01). If submitting documents by email include the recruitment title and recruitment number in the subject field. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. Note: For class specs requiring “recent” experience, include an SQ asking applicants to verify that they have recent experience including the dates of the recent experience. 1 Describe your experience serving people with serious and persistent mental illness and co-occurring disorders with high intensity services in the community? 2 Describe your experiences overseeing clinical teams and programs and which modalities and evidence base practices have you and the teams provided? 3 Describe your experiences with supervising staff, interns, or students and how you approach training and coaching. 4 Do you have a working knowledge of documentation requirements for Medi-Cal, shared decision making and clinical assessments to inform treatment planning? SPECIAL REQUIREMENTS Independent travel may be required. Driver’s License: Possession of, or ability to obtain, a valid California Class C Driver’s License may be required at the time of appointment. Loss of the Class C Driver’s License is a cause for discipline. Individuals who do not meet this driver’s license requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County. OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Aug 29, 2023
Full Time
Introduction Solano County's Behavioral Health mission is to provide mental health services and support in Solano County that are person-centered, safe, effective, efficient, timely and equitable, that are supported by friends and community, that promote wellness/recovery, and that fully incorporate shared decision making between consumers, family members and providers. Solano County Behavioral Health dedicates itself to the care of Solano residents to help them remainin the community so that they can progress in their recovery and benefit from natural supports, avoiding institutionalization. Behavioral Health provides psychiatric services to Solano Community in an integrated health care environment in three adult and child outpatient clinics located in Vallejo, Fairfield, and Vacaville. Our Services: In addition to outpatient psychiatric services, the Behavioral Health Division offers the following to its clients: Outpatient Psychotherapy Case Management A.C.T. and TIP model services (Full Service Partnerships) Wellness Centers Consumer and Family Support Solano County Behavioral Health is committed to equity, diversity, and inclusion . Our services aim to empower all community members throughout their journey towards wellness and recovery. It is also of equal importance for us to improve access to quality care for underserved and under-represented ethnic and minority populations who have been historically marginalized by health care systems. We are seeking qualified staff who possess valuable life experiences and expertise to ensure our workforce is culturally and linguistically responsive and leverages diversity to foster innovation and positive outcomes for the people we serve. To learn more about the Behavioral Health Services Division please visit: https://www.solanocounty.com/depts/bh/default.asp THE POSITION Behavioral Health is currently looking to fill the following Mental Health Clinical Supervisor positions. The eligible list will be used to also fill any other vacancies as the need arises. The MH Clinical supervisor for the Triage Unit will be integral in developing new programs within Solano County Behavioral Health focusing on early engagement, crisis management, clinical assessment and supportive services for individuals with serious mental illness, co-occurring substance use disorders and criminal justice involvement. This supervisor will supervise mental health clinicians, mental health specialists, peer support specialists, and will serve as a program monitor for contracted services and support forensic grants. It is a primary goal of this program to decrease barriers to accessing behavioral health services for consumers who have been, historically, difficult to engage or have complex co-occurring conditions. For this reason, the supervisor of this unit must foster a recovery-orientation among the program and the services provided. This supervisor will have frequent interactions with local law enforcement agencies, specialty courts (mental health and drug court), families and referral sources for Laura’s Law (Assisted Outpatient Treatment-AOT), probation, judges, attorneys, mobile crisis, crisis stabilization, hospitals, community agencies, family members and consumers; often serving as a liaison between agencies to facilitate timely care. The ideal candidate will have a good understanding of large, complex, systems and will have excellent interpersonal skills and professionalism to foster relationships with the many entities that interact with seriously mentally ill individuals in crisis and the criminal justice system. Additionally, this supervisor will need to have efficient work habits, flexibility and the ability to work in a fast-paced environment that often has changing demands and priorities, while keeping a focus on responsivity to consumers and partnering agencies, supporting direct-service staff, and program performance. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies as the need arises. POSITION REQUIREMENTS Education and Experience: At least one year of experience in providing clinical and/or administrative oversight to newly hired and/or lower level staff in a mental health setting; AND Two years of experience equivalent to the Mental Health Clinician (Licensed) in Solano County OR Four years of experience following licensure or registration for licensure in a mental health related setting providing direct services to mentally or emotionally disabled persons, including dual diagnosis and addiction issues for those assigned to the substance abuse settings; AND Current licensure by the State of California Board of Behavioral Science Examiners as either a Marriage and Family Therapist (MFT) or Licensed Clinical Social Worker (LCSW), or current licensure by the State of California Board of Psychology as a Psychologist. Note: Loss of the required State licensure shall result in termination or reassignment, if such a vacancy exists and the incumbent meets the minimum requirements for the vacant position. (Such action will be taken in accordance with Civil Service Commission rules). To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15896 BENEFITS/ WHAT'S IN IT FOR YOU? Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 full day fixed and 2 half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive 2 floating paid holiday(s) per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. To view the benefits for a regular position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16476 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 10/30/23 - Next Application Review Deadline to submit application and any required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date . Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS A current State of California license (MFT, LCSW, or Psychologist) is required for this position. All candidates must submit proof of their current license issued by the State of California Board of Behavioral Science Examiners license as a Marriage and Family Therapist (MFT) or Clinical Social Worker (LCSW), or current State of California Board of Psychology license as a Psychologist. Candidates who fail to provide proof of licensure by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Mental Health Clinical Supervisor) and the recruitment number (23-335110-01). If submitting documents by email include the recruitment title and recruitment number in the subject field. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. Note: For class specs requiring “recent” experience, include an SQ asking applicants to verify that they have recent experience including the dates of the recent experience. 1 Describe your experience serving people with serious and persistent mental illness and co-occurring disorders with high intensity services in the community? 2 Describe your experiences overseeing clinical teams and programs and which modalities and evidence base practices have you and the teams provided? 3 Describe your experiences with supervising staff, interns, or students and how you approach training and coaching. 4 Do you have a working knowledge of documentation requirements for Medi-Cal, shared decision making and clinical assessments to inform treatment planning? SPECIAL REQUIREMENTS Independent travel may be required. Driver’s License: Possession of, or ability to obtain, a valid California Class C Driver’s License may be required at the time of appointment. Loss of the Class C Driver’s License is a cause for discipline. Individuals who do not meet this driver’s license requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County. OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Department of Juvenile Justice Services is seeking qualified candidates to apply for the Youth & Adult Intervention Supervisor position. This position will be assigned to the Health Care Services Division that oversees various mental health services for the department. The Youth & Adult Intervention Supervisor plans, directs, assigns and reviews the work of and provides clinical oversight and supervision to Youth & Adult Intervention Specialists. The Youth & Adult Intervention Supervisor also performs professional therapeutic work in the implementation of comprehensive program assessment, intervention, counseling, referral and prevention. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. MINIMUM REQUIREMENTS Education and Experience: Master's Degree in Counseling, Marriage and Family Therapy, Psychology, Social Work, or a related field AND three (3) years of full-time professional counseling experience, preferably dealing with children and families, two (2) years of which were as a professionally licensed Marriage and Family Therapist (MFT), Clinical Social Worker (LCSW), Clinical Professional Counselor (LCPC), Licensed Clinical Alcohol and Drug Counselor (LCADC), or Clinical Psychologist (LCP). Professional licensing as a Clinical Alcohol and Drug Counselor Supervisor (LCADC-S), LCSW Supervisor or AAMFT Approved Supervisor preferred. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back on a 24-hour basis in crisis situations. Work in a locked detention facility. Provide in-home therapy in a variety of living situations. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Must possess a valid appropriate license to practice as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Professional Counselor, Licensed Clinical Psychologist, Licensed Clinical Alcohol and Drug Counselor or other required certification in the State of Nevada. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, organizes, assigns, supervises, reviews and evaluates the work of assigned staff; assigns cases and provides clinical oversight for such cases; follows-up to ensure effective and timely service provision. Recommends selection of staff; trains staff in work procedures; administers discipline as required. Conducts detailed socio-psychological/clinical assessments of adult, children/youth and family clients referred through the Juvenile/Family Court system or Social Service, either in a detention or protective custody facility, a hospital setting, in the community, or in an in-home or office setting. Conducts in-depth interviews with clients, families and other appropriate individuals; administers psychometric tests and other assessment devices; confers with other staff members regarding behavior evidences and develops treatment plans. Develops comprehensive therapeutic-treatment plans; prepares recommendations regarding a variety of treatment options, including hospitalization, alternative living arrangements, short- and long-term therapy and rehabilitation, education and other alternatives. Makes and facilitates community-based referrals, coordinates treatment and follows-up as required; refers families for medical, social, economic and other services that may enhance the treatment process. Develops case files and makes accurate case notes; provides case management in specified areas of assignment. Conducts a variety of analytical studies; develops and reviews reports of findings, alternatives and recommendations; prepares a variety of written materials. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment, including a computer, in the course of the work; drives a personal or County motor vehicle to various in-home and community agency sites. PHYSICAL DEMANDS Mobility to work in an office, detention or in-home setting, use standard office equipment, and to drive a motor vehicle in order to visit work sites and attend meetings; vision to read printed materials and computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.
Aug 29, 2023
Full Time
ABOUT THE POSITION The Clark County Department of Juvenile Justice Services is seeking qualified candidates to apply for the Youth & Adult Intervention Supervisor position. This position will be assigned to the Health Care Services Division that oversees various mental health services for the department. The Youth & Adult Intervention Supervisor plans, directs, assigns and reviews the work of and provides clinical oversight and supervision to Youth & Adult Intervention Specialists. The Youth & Adult Intervention Supervisor also performs professional therapeutic work in the implementation of comprehensive program assessment, intervention, counseling, referral and prevention. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. MINIMUM REQUIREMENTS Education and Experience: Master's Degree in Counseling, Marriage and Family Therapy, Psychology, Social Work, or a related field AND three (3) years of full-time professional counseling experience, preferably dealing with children and families, two (2) years of which were as a professionally licensed Marriage and Family Therapist (MFT), Clinical Social Worker (LCSW), Clinical Professional Counselor (LCPC), Licensed Clinical Alcohol and Drug Counselor (LCADC), or Clinical Psychologist (LCP). Professional licensing as a Clinical Alcohol and Drug Counselor Supervisor (LCADC-S), LCSW Supervisor or AAMFT Approved Supervisor preferred. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work extended shifts or be called back on a 24-hour basis in crisis situations. Work in a locked detention facility. Provide in-home therapy in a variety of living situations. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Must possess a valid appropriate license to practice as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Professional Counselor, Licensed Clinical Psychologist, Licensed Clinical Alcohol and Drug Counselor or other required certification in the State of Nevada. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, organizes, assigns, supervises, reviews and evaluates the work of assigned staff; assigns cases and provides clinical oversight for such cases; follows-up to ensure effective and timely service provision. Recommends selection of staff; trains staff in work procedures; administers discipline as required. Conducts detailed socio-psychological/clinical assessments of adult, children/youth and family clients referred through the Juvenile/Family Court system or Social Service, either in a detention or protective custody facility, a hospital setting, in the community, or in an in-home or office setting. Conducts in-depth interviews with clients, families and other appropriate individuals; administers psychometric tests and other assessment devices; confers with other staff members regarding behavior evidences and develops treatment plans. Develops comprehensive therapeutic-treatment plans; prepares recommendations regarding a variety of treatment options, including hospitalization, alternative living arrangements, short- and long-term therapy and rehabilitation, education and other alternatives. Makes and facilitates community-based referrals, coordinates treatment and follows-up as required; refers families for medical, social, economic and other services that may enhance the treatment process. Develops case files and makes accurate case notes; provides case management in specified areas of assignment. Conducts a variety of analytical studies; develops and reviews reports of findings, alternatives and recommendations; prepares a variety of written materials. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment, including a computer, in the course of the work; drives a personal or County motor vehicle to various in-home and community agency sites. PHYSICAL DEMANDS Mobility to work in an office, detention or in-home setting, use standard office equipment, and to drive a motor vehicle in order to visit work sites and attend meetings; vision to read printed materials and computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.
City of Portland, Oregon
Portland, Oregon, United States
The Position This recruitment will remain open until all vacancies are filled . Applications will be reviewed approximately every 3 weeks. About the position Job Appointment: Full Time, Limited Duration. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week . Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. Work Locations: 330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209. Benefits: An overview of benefits for this position, click below. https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides Union Representation: This position is non-represented. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. About Portland Street Response (PSR): Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called on someone experiencing low-acuity behavioral health issues. PSR is dispatched by The Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks. Program Values PSR strives to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. PSR is situated both in the City of Portland’s first responder system, and in the broader continuum of crisis care. To ensure the best possible outcomes for our clients, we work collaboratively with community partners, health systems, and traditional first responders. PSR operates from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community. PSR aims to respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service. This program is expected to: Reduce the number of calls traditionally responded to by Police where criminal activity is not present. Reduce the number of individuals transported to the emergency department for low acuity medical related issues that could instead be addressed in a pre-hospital care setting. Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire. Position Summary Under the general direction of their manager, the Community Health Supervisor is responsible for the day-to-day supervision and support of Medical Responders and Mental Health Crisis Responders working in the field. Responsibilities include supervising the workload of assigned units; assigning work to subordinate staff; overseeing staff activities to ensure the achievement of department goals and objectives; coordinating and supervising department programs and functions. The Community Health Supervisor will also facilitate internal communication between staff and management; interface with outside agencies; monitor system status; facilitate short-term scheduling needs, equipment and supply maintenance; and provide operational support functions as assigned by the manager. Reports to the Portland Street Response Program Manager. Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. As a Community Health Supervisor, you will: Lead, supervise, and provide assistance to Portland Street Response units working in the field. Create a positive and supportive workplace that prioritizes mental health and well-being of employees. Promote an equitable workplace that demonstrates an environment respectful of living and working in a multicultural society. Direct, monitor, communicate with and evaluate all employees in their assigned area. Ensure maintenance of quality operations through daily contact, oversight, communication, and evaluation. Liaison with clients, public safety agencies, community-based organizations, hospital personnel, and other stakeholders. Ensure reports and paperwork are reconciled daily; prepare reports and manage projects as assigned by the Manager. Ensure adequate levels of equipment are available for each unit. Enforce and adhere to established policies and standards. Maintain communication with other agencies and departments; serve on committees with other departments to recommend policies and generate ideas. Provide professional assessment, consultation, and coordination. Perform other related duties as required. Physical demands: May move equipment or people in pairs weighing up to 200 lbs. Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods. Using a computer device on a moving vehicle. Have a question? Contact Information: Loan Tran Polanco Bureau of Human Resources Loan.Tran@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability to interpret and apply statutes, regulations, policies, and procedures of privacy rules and laws, mandatory reporting, and legal responsibilities to clients and the community. Experience assessing risk of harm to self and or others, including suicide, homicide, and violence. Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge. Ability to supervise a multicultural workforce and promote an equitable workplace environment including training, scheduling, and performance evaluation. Ability to type, search, and navigate between different screens and mobile applications using a mobile data computer to docume nt medical records. Applicants must also possess: A valid state driver’s license and acceptable driving record . Desired Qualifications Although not required, you may have one or more of the following: Degree/Certifications Bachelor’s degree from an accredited college or university in healthcare or related field AND/OR Master’s Degree in Psychology, Social Work, Alcohol and Drug Counseling, or related field with two (2) years post-graduate clinical experience. Possession of one or more of the following licenses: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Possession of a current EMT-B certification or higher. Skills Two (2) years of experience in a leadership or supervisory role. Five (5) years of behavioral health experience e.g., crisis assessment and intervention, community mental health, houseless services, dual diagnosis, acute psychiatric care, service coordination with Serious and Persistent Mental Illness (SPMI) populations on a multidisciplinary team, and experience working with diverse communities. Knowledge of medical terminology and health systems navigation. Understanding of the principles and practices of Trauma Informed Care (TIC). The Recruitment Process STEP 1: Apply online between 08/28/2023 - 12/04/2023 (Open Until Filled) Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: every 3 weeks. 1st Review will include applications received between 8/28-9/11 2nd Review will include applications received between 9/12-10/09 3rd Review will include applications received between 10/10-10/30 4th Review will include applications received between 10/31-11/20 5th Review will include applications received between 11/21-12/04 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: week of 09/18/2023 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. This recruitment is “Open Until Filled”: This recruitment has multiple review periods and can be open for up to 6 months. Open Until Filled recruitments may close earlier than the posted closing date. The selection process will happen periodically throughout this recruitment. If you are placed on the eligible list, you do not need to reapply. You will be contacted by the bureau when being considered for the selection process. If you apply and are notified you meet minimum qualifications / placed on the eligible list , please do not reapply . Any applications received after being placed on the eligible list will not be reviewed and will be rejected as a duplicate application. If you apply and are notified you do not meet qualifications and the recruitment is still open, you may reapply and update your materials. Step 4: Selection (Interview): Ongoing Hiring bureau will review and select candidates for an interview Please note, the selection process is ongoing and will take place throughout the duration of this open recruitment. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 12/4/2023 11:59 PM Pacific
Aug 29, 2023
The Position This recruitment will remain open until all vacancies are filled . Applications will be reviewed approximately every 3 weeks. About the position Job Appointment: Full Time, Limited Duration. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week . Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. Work Locations: 330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209. Benefits: An overview of benefits for this position, click below. https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides Union Representation: This position is non-represented. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. About Portland Street Response (PSR): Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called on someone experiencing low-acuity behavioral health issues. PSR is dispatched by The Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks. Program Values PSR strives to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. PSR is situated both in the City of Portland’s first responder system, and in the broader continuum of crisis care. To ensure the best possible outcomes for our clients, we work collaboratively with community partners, health systems, and traditional first responders. PSR operates from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community. PSR aims to respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service. This program is expected to: Reduce the number of calls traditionally responded to by Police where criminal activity is not present. Reduce the number of individuals transported to the emergency department for low acuity medical related issues that could instead be addressed in a pre-hospital care setting. Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire. Position Summary Under the general direction of their manager, the Community Health Supervisor is responsible for the day-to-day supervision and support of Medical Responders and Mental Health Crisis Responders working in the field. Responsibilities include supervising the workload of assigned units; assigning work to subordinate staff; overseeing staff activities to ensure the achievement of department goals and objectives; coordinating and supervising department programs and functions. The Community Health Supervisor will also facilitate internal communication between staff and management; interface with outside agencies; monitor system status; facilitate short-term scheduling needs, equipment and supply maintenance; and provide operational support functions as assigned by the manager. Reports to the Portland Street Response Program Manager. Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. As a Community Health Supervisor, you will: Lead, supervise, and provide assistance to Portland Street Response units working in the field. Create a positive and supportive workplace that prioritizes mental health and well-being of employees. Promote an equitable workplace that demonstrates an environment respectful of living and working in a multicultural society. Direct, monitor, communicate with and evaluate all employees in their assigned area. Ensure maintenance of quality operations through daily contact, oversight, communication, and evaluation. Liaison with clients, public safety agencies, community-based organizations, hospital personnel, and other stakeholders. Ensure reports and paperwork are reconciled daily; prepare reports and manage projects as assigned by the Manager. Ensure adequate levels of equipment are available for each unit. Enforce and adhere to established policies and standards. Maintain communication with other agencies and departments; serve on committees with other departments to recommend policies and generate ideas. Provide professional assessment, consultation, and coordination. Perform other related duties as required. Physical demands: May move equipment or people in pairs weighing up to 200 lbs. Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods. Using a computer device on a moving vehicle. Have a question? Contact Information: Loan Tran Polanco Bureau of Human Resources Loan.Tran@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability to interpret and apply statutes, regulations, policies, and procedures of privacy rules and laws, mandatory reporting, and legal responsibilities to clients and the community. Experience assessing risk of harm to self and or others, including suicide, homicide, and violence. Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge. Ability to supervise a multicultural workforce and promote an equitable workplace environment including training, scheduling, and performance evaluation. Ability to type, search, and navigate between different screens and mobile applications using a mobile data computer to docume nt medical records. Applicants must also possess: A valid state driver’s license and acceptable driving record . Desired Qualifications Although not required, you may have one or more of the following: Degree/Certifications Bachelor’s degree from an accredited college or university in healthcare or related field AND/OR Master’s Degree in Psychology, Social Work, Alcohol and Drug Counseling, or related field with two (2) years post-graduate clinical experience. Possession of one or more of the following licenses: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Possession of a current EMT-B certification or higher. Skills Two (2) years of experience in a leadership or supervisory role. Five (5) years of behavioral health experience e.g., crisis assessment and intervention, community mental health, houseless services, dual diagnosis, acute psychiatric care, service coordination with Serious and Persistent Mental Illness (SPMI) populations on a multidisciplinary team, and experience working with diverse communities. Knowledge of medical terminology and health systems navigation. Understanding of the principles and practices of Trauma Informed Care (TIC). The Recruitment Process STEP 1: Apply online between 08/28/2023 - 12/04/2023 (Open Until Filled) Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: every 3 weeks. 1st Review will include applications received between 8/28-9/11 2nd Review will include applications received between 9/12-10/09 3rd Review will include applications received between 10/10-10/30 4th Review will include applications received between 10/31-11/20 5th Review will include applications received between 11/21-12/04 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: week of 09/18/2023 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. This recruitment is “Open Until Filled”: This recruitment has multiple review periods and can be open for up to 6 months. Open Until Filled recruitments may close earlier than the posted closing date. The selection process will happen periodically throughout this recruitment. If you are placed on the eligible list, you do not need to reapply. You will be contacted by the bureau when being considered for the selection process. If you apply and are notified you meet minimum qualifications / placed on the eligible list , please do not reapply . Any applications received after being placed on the eligible list will not be reviewed and will be rejected as a duplicate application. If you apply and are notified you do not meet qualifications and the recruitment is still open, you may reapply and update your materials. Step 4: Selection (Interview): Ongoing Hiring bureau will review and select candidates for an interview Please note, the selection process is ongoing and will take place throughout the duration of this open recruitment. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 12/4/2023 11:59 PM Pacific