Nevada Department of Health and Human Services - Division of Wellfare and Support Services
Nevada, United States
Announcement Number: 45329 Open to all qualified persons. Posted 11/29/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is a new position within the application development department of the Division of Welfare and Supportive Services. This candidate filling this position will be part of the Enterprise Development team, currently supporting the applications and hardware including but not limited to IBM Datacap and SAP Business Objects / Business Intelligence. The candidate selected for this position will be developing solutions for the other organizational departments within the enterprise applications, testing and installation of patches and upgrades, setup and configuration of new server environments as needed. Regular involvement in enterprise planning meetings, project development meetings, and working with end-users and developers. Flexible and variable work schedules may be considered. Details can be discussed in the interview. Work life balance is valued by this division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A valid drivers license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. This position subject to working nights, weekends, and holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you have experience with SQL? If so, please describe your experience? 2) Do you have experience with Enterprise Solutions? If so, please describe your experience? 3) What document scanning solutions have you worked with? 4) Describe any reporting solutions you have worked with. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 30, 2023
Full Time
Announcement Number: 45329 Open to all qualified persons. Posted 11/29/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This is a new position within the application development department of the Division of Welfare and Supportive Services. This candidate filling this position will be part of the Enterprise Development team, currently supporting the applications and hardware including but not limited to IBM Datacap and SAP Business Objects / Business Intelligence. The candidate selected for this position will be developing solutions for the other organizational departments within the enterprise applications, testing and installation of patches and upgrades, setup and configuration of new server environments as needed. Regular involvement in enterprise planning meetings, project development meetings, and working with end-users and developers. Flexible and variable work schedules may be considered. Details can be discussed in the interview. Work life balance is valued by this division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A valid drivers license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. This position subject to working nights, weekends, and holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you have experience with SQL? If so, please describe your experience? 2) Do you have experience with Enterprise Solutions? If so, please describe your experience? 3) What document scanning solutions have you worked with? 4) Describe any reporting solutions you have worked with. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 29, 2023
Full Time
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 29, 2023
Full Time
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 29, 2023
Full Time
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
Nov 29, 2023
Full Time
Announcement Number: 45163 Open to all qualified persons. Posted 11/28/2023 Close Date: 12/12/2023 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 21 Hrs 59 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. The Nevada DIVISION OF CHILD AND FAMILY SERVICES (DCFS) is seeking an IT Professional III to join our Information Services team located in Carson City, Nevada. This position is responsible for development of software applications, reporting writing and testing for the agency's mission critical application Unified Nevada Information Technology for Youth (UNITY) system, a vital component of the Nevada's Statewide Electronic Comprehensive Child Welfare Information System (CCWIS). UNITY is essential for data collection and reporting on case management services for children and families, serving 1,600 staff statewide since its inception in 2003. The incumbent will be an integral member of the Information Services team responsible for the design, development, implementation and support of division's mission-critical application. Working with cross-functional teams, incumbent will develop and maintain the agency's mission critical application using the application development technology stack which include .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, IBM Cognos, MS SQL, MS Teams, Sharepoint, etc. Applicants with any or all of these technology skills are encouraged to apply. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays Additional Position Criteria This position requires the candidate to successfully pass a background check. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement? The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience in .NET (ASP.NET, VB.NET), SQL, Javascript, C-Sharp, Angular JS, Cobol, DB2, and/or MS SQL. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 209 East Musser Street, Room 101 Carson City, Nevada 89701-4204
SUMMARY PURPOSE OF POSITION The Senior Manager, Business Information Security Officer will understand the key assets and processes, identify and evaluate risks and controls, and suggest incremental controls or risk mitigation strategies where necessary. Additionally, the BISO will ensure business compliance with Information Security Policies and Standards while continuously monitoring and reporting on risks and documented exceptions. The BISO helps the business achieve their objectives while not compromising the security posture. The BISO will work under the general direction of SCRRA’s Chief Technology Officer, and the position will collaborate with internal and external auditors to ensure compliance with SCRRA’s cyber security procedures and industry standards. TO APPLY: This is a continuous recruitment with the first review of applications beginning October 2, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receive general oversight from director or executive level management. This position will have no direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Develop and maintain in depth understanding of region/business unit processes, systems, technologies, data, customers, consumers, partners. Evaluate the overall technology infrastructure for adherence to security policies and procedures for all SCRRA corporate and operational systems (e.g. positive train control (PTC)). Coordinate auditing and compliance and certification requirements. Act as the local security resource for the IT leadership and the IT Business Partners, IT Infrastructure, IT Architecture, HR, Finance, Legal and other local personnel. Partner with all Departments to achieve effective working relationships that can further the effectiveness of the Security program. Review and audit the Information Security Policies and Standards throughout the agency. Review and audit technical implementations of security solutions required to meet business objectives. Proactively identify noncompliance and areas of potential improvement, and issue corrective actions to department manager. Engage with clients and customers as needed to assist the business to achieve its objectives by representing our security program, supporting internal and external audits, assisting in customer communication of security incident, etc.) Participate in region/business unit related conferences, client facing engagement, industry forums to represent the Cyber Security program. Provide regular and timely reporting on the status of cyber security throughout the agency. Provide escalation path for security issues, incidents, and inquiries. Review work of the Security Incident Response and Crisis Management teams to ensure effectively driving incidents to acceptable resolution; assist with investigations as needed. Provide Cyber Security Guidance for agency personnel. Drive remediation activities throughout the agency. Work with the Compliance and Information Risk Management team to drive policy and regulatory compliance. Drive the development, implementation, and translation of information security policies. Responsible for the PCI-DSS annual compliance submission requirement and develop monitoring program to ensure SCRRA is PCI compliant. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS EDUCATION AND EXPERIENCE Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field. A minimum of eight (8) years of relevant experience. Experience in compliance, government, or financial industry. Experience in the design and implementation of information security programs. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. PREFERRED QUALIFICATIONS A minimum of five (5) years of experience in business security policy development, metrics capture and analysis and system authorization. Certification pertaining to information security and data privacy protection (CISSP, CISA, CRISC, CISM, etc.) Knowledge and experience with security and governance frameworks: SSAE-18 (SOC-2), HIPPA, PCI-DSS, ISO27991, NIST, FedRAMP. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of : Microsoft Windows CE Operating System. Zebra programming language. Data Warehouse table layout and relationships. Expert level understanding of key network and technical security controls. Security best practices including experience with NIST 800-53, ISO27001 and PCI DSS. P. Skilled in : Incident response and coordinating activities. Ability to : Analyze and solve problems. Apply organizational information security policies at a business unit level. Stay up to date in BI technology trends and provide solutions. Apply organizational information security policies at a business unit level. Effectively communicate relevant IT-related information to superiors and peers across the organization. Manage and organize timely and materials. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.). Telecommuting may be available for this classification. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Sep 19, 2023
Full Time
SUMMARY PURPOSE OF POSITION The Senior Manager, Business Information Security Officer will understand the key assets and processes, identify and evaluate risks and controls, and suggest incremental controls or risk mitigation strategies where necessary. Additionally, the BISO will ensure business compliance with Information Security Policies and Standards while continuously monitoring and reporting on risks and documented exceptions. The BISO helps the business achieve their objectives while not compromising the security posture. The BISO will work under the general direction of SCRRA’s Chief Technology Officer, and the position will collaborate with internal and external auditors to ensure compliance with SCRRA’s cyber security procedures and industry standards. TO APPLY: This is a continuous recruitment with the first review of applications beginning October 2, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receive general oversight from director or executive level management. This position will have no direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Develop and maintain in depth understanding of region/business unit processes, systems, technologies, data, customers, consumers, partners. Evaluate the overall technology infrastructure for adherence to security policies and procedures for all SCRRA corporate and operational systems (e.g. positive train control (PTC)). Coordinate auditing and compliance and certification requirements. Act as the local security resource for the IT leadership and the IT Business Partners, IT Infrastructure, IT Architecture, HR, Finance, Legal and other local personnel. Partner with all Departments to achieve effective working relationships that can further the effectiveness of the Security program. Review and audit the Information Security Policies and Standards throughout the agency. Review and audit technical implementations of security solutions required to meet business objectives. Proactively identify noncompliance and areas of potential improvement, and issue corrective actions to department manager. Engage with clients and customers as needed to assist the business to achieve its objectives by representing our security program, supporting internal and external audits, assisting in customer communication of security incident, etc.) Participate in region/business unit related conferences, client facing engagement, industry forums to represent the Cyber Security program. Provide regular and timely reporting on the status of cyber security throughout the agency. Provide escalation path for security issues, incidents, and inquiries. Review work of the Security Incident Response and Crisis Management teams to ensure effectively driving incidents to acceptable resolution; assist with investigations as needed. Provide Cyber Security Guidance for agency personnel. Drive remediation activities throughout the agency. Work with the Compliance and Information Risk Management team to drive policy and regulatory compliance. Drive the development, implementation, and translation of information security policies. Responsible for the PCI-DSS annual compliance submission requirement and develop monitoring program to ensure SCRRA is PCI compliant. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS EDUCATION AND EXPERIENCE Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field. A minimum of eight (8) years of relevant experience. Experience in compliance, government, or financial industry. Experience in the design and implementation of information security programs. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. PREFERRED QUALIFICATIONS A minimum of five (5) years of experience in business security policy development, metrics capture and analysis and system authorization. Certification pertaining to information security and data privacy protection (CISSP, CISA, CRISC, CISM, etc.) Knowledge and experience with security and governance frameworks: SSAE-18 (SOC-2), HIPPA, PCI-DSS, ISO27991, NIST, FedRAMP. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of : Microsoft Windows CE Operating System. Zebra programming language. Data Warehouse table layout and relationships. Expert level understanding of key network and technical security controls. Security best practices including experience with NIST 800-53, ISO27001 and PCI DSS. P. Skilled in : Incident response and coordinating activities. Ability to : Analyze and solve problems. Apply organizational information security policies at a business unit level. Stay up to date in BI technology trends and provide solutions. Apply organizational information security policies at a business unit level. Effectively communicate relevant IT-related information to superiors and peers across the organization. Manage and organize timely and materials. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.). Telecommuting may be available for this classification. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
Description: CLASSIFICATION TITLE: Administrator II UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) CSU CLASSIFICATION SALARY RANGE: $4,583 - $14,713 ANTICIPATED HIRING RANGE: $10,000 - $12,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by September 14, 2023 ; however, the position will remain open until filled. POSITION PURPOSE: The Information Security Officer (ISO) provides thought leadership around technology, policy/practices, and governance dealing with information security and data management. Reporting to the Associate Vice President and Chief Information Officer under administrative direction, the ISO will lead a team of security specialists focused on providing a best-in-class security program for CSUB. The ISO is part of the Information Technology Services leadership team and serves a key role on information technology governance committees that establish the roadmap for technology implementation at CSUB. The ISO will be responsible for developing/enhancing a comprehensive security program for CSUB that allows us to optimize our security posture. In addition, the ISO will facilitate data management best practices, privacy, security governance, and the development of security policies and processes. DUTIES & RESPONSIBILITIES: University and Program Leadership Responsible for the strategic leadership of CSUB’s information security program. Provide guidance and counsel to the CIO and the university leadership team, working closely with senior administration, academic leaders, and the campus community in defining objectives for information security, while building positive relationships. Oversee the formation and operations of a university-wide information security organization that is organized toward security, data security, privacy, and maintaining our compliance. Promote collaborative, empowered working environments across campus, removing barriers and realizing possibilities. Manage institution-wide information security governance processes, establish and chair the Information Security Advisory Committee in the establishment of an information security program, and project priorities. Lead information security planning processes to establish an inclusive and comprehensive information security program for the entire institution in support of academic, research, administrative information systems and technology. Establish annual and long-range security and compliance goals. Define security strategies, metrics, reporting mechanisms and program services; and create maturity models and a roadmap for continual program improvements. Stay abreast of information security issues and regulatory changes affecting higher education at the state and national level. Participate in national policy and practice discussions and communicate to campus on a regular basis about those topics. Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position. Provide leadership philosophy for the Information Security Office to create a strong bridge between the ITS organization and the campus and build respect for the contributions of all. Bring groups together to share information and resources and create better decisions, policies, and practices for the campus. Mentor the Information Security Office team members and implement professional development plans for all members of the team. Represent the University on committees and boards and in national and regional consortiums and collaborations. Policy, Compliance and Audit Lead the development and implementation of effective and reasonable policies and practices to protected/confidential data and ensure information security and compliance with relevant legislation and legal interpretation. Lead efforts to internally assess, evaluate and make recommendations to management regarding the adequacy of the security controls for the University's information and technology systems. Work with agencies and external consultants as appropriate on required security assessments and audits. Coordinate and track all information technology and security related audits including scope of audits, colleges/units involved, timelines, auditing agencies and outcomes. Work with auditors as appropriate to keep audit focus in scope, maintain excellent relationships with audit entities and provide a consistent perspective that continually puts the institution in its best light. Provide guidance, evaluation, and advocacy on audit responses. Work with university leadership and relevant responsible compliance department leadership to build cohesive security and compliance programs for the university to effectively address state and federal statutory and regulatory requirements. Develop a strategy for dealing with increasing number of audits, compliance checks and external assessment processes for internal/external auditors, PCI, ITAR, HIPAA, and FISMA. Outreach, Education and Training Work closely with IT leaders, technical experts, deans, and administrative leaders across campus on a wide variety of security issues that require an in-depth understanding of the IT environment in their units, as well as the research landscape and federal regulations that pertain to their unit's research areas. Create education and awareness programs and advise operating units at all levels on security issues, best practices, and vulnerabilities. Work with campus groups such as Network Managers, Information Security Liaisons, and technical organizations such as Information Technology Services to build awareness and a sense of common purpose around security. Pursue student security initiatives to address unique needs in protecting identity theft, mobile social media security and online reputation program. Risk Management and Incident Response Keep abreast of security incidents and act as primary control point during significant information security incidents. Convene a Security Incident Response Team (SIRT) as needed, or requested, in addressing and investigating security incidences that arise. Convene Ad Hoc Security Committee as appropriate and provide leadership for breach response and notification for the University. Develop, implement, and administer technical security standards, as well as a suite of security services and tools to address and mitigate security risk. Provide leadership, direction, and guidance in assessing and evaluating information security risks and monitor compliance with security standards and appropriate policies. Examine impacts of new technologies on the Institution's overall information security. Establish processes to review technologies to ensure security compliance. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor’s degree in computer science, Management Information Systems (MIS), or related field and three (3) or more years of experience managing an information security area, program, or office. Experience should include at least three (3) years of lead, supervisory, or management experience over other staff. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Excellent information security program, audit, compliance, policy and governance skills. Ability to create and maintain an information security practice or service. Knowledge of Higher Education policies and best practices regarding HIPAA, FERPA, etc. Knowledge of security and data management issues. Ability to manage an information security area, program, or office. Ability to demonstrate problem solving, negotiation and decision-making skills to address critical issues affecting the business. Knowledge of management and administration principles and practices for managing direct reports along with effective interpersonal communication, human relations, and team-building skills Demonstrated ability to manage, motivate, and evaluate professional IT staff. Proven working knowledge in security, data management, and governance. Ability to explain technical issues and policies to non-technical stakeholders. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Graduate degree in computer science, MIS, or related field. Formal certification (CISSP, CISM, CRISC) and/or formal training in information security standards and best practices (ISO 27001/2, COBIT). Knowledge of risk management techniques and best practices. Successful experience leading a unionized workforce. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017 CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Closing Date/Time: Open until filled
Oct 24, 2023
Full Time
Description: CLASSIFICATION TITLE: Administrator II UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) CSU CLASSIFICATION SALARY RANGE: $4,583 - $14,713 ANTICIPATED HIRING RANGE: $10,000 - $12,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by September 14, 2023 ; however, the position will remain open until filled. POSITION PURPOSE: The Information Security Officer (ISO) provides thought leadership around technology, policy/practices, and governance dealing with information security and data management. Reporting to the Associate Vice President and Chief Information Officer under administrative direction, the ISO will lead a team of security specialists focused on providing a best-in-class security program for CSUB. The ISO is part of the Information Technology Services leadership team and serves a key role on information technology governance committees that establish the roadmap for technology implementation at CSUB. The ISO will be responsible for developing/enhancing a comprehensive security program for CSUB that allows us to optimize our security posture. In addition, the ISO will facilitate data management best practices, privacy, security governance, and the development of security policies and processes. DUTIES & RESPONSIBILITIES: University and Program Leadership Responsible for the strategic leadership of CSUB’s information security program. Provide guidance and counsel to the CIO and the university leadership team, working closely with senior administration, academic leaders, and the campus community in defining objectives for information security, while building positive relationships. Oversee the formation and operations of a university-wide information security organization that is organized toward security, data security, privacy, and maintaining our compliance. Promote collaborative, empowered working environments across campus, removing barriers and realizing possibilities. Manage institution-wide information security governance processes, establish and chair the Information Security Advisory Committee in the establishment of an information security program, and project priorities. Lead information security planning processes to establish an inclusive and comprehensive information security program for the entire institution in support of academic, research, administrative information systems and technology. Establish annual and long-range security and compliance goals. Define security strategies, metrics, reporting mechanisms and program services; and create maturity models and a roadmap for continual program improvements. Stay abreast of information security issues and regulatory changes affecting higher education at the state and national level. Participate in national policy and practice discussions and communicate to campus on a regular basis about those topics. Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position. Provide leadership philosophy for the Information Security Office to create a strong bridge between the ITS organization and the campus and build respect for the contributions of all. Bring groups together to share information and resources and create better decisions, policies, and practices for the campus. Mentor the Information Security Office team members and implement professional development plans for all members of the team. Represent the University on committees and boards and in national and regional consortiums and collaborations. Policy, Compliance and Audit Lead the development and implementation of effective and reasonable policies and practices to protected/confidential data and ensure information security and compliance with relevant legislation and legal interpretation. Lead efforts to internally assess, evaluate and make recommendations to management regarding the adequacy of the security controls for the University's information and technology systems. Work with agencies and external consultants as appropriate on required security assessments and audits. Coordinate and track all information technology and security related audits including scope of audits, colleges/units involved, timelines, auditing agencies and outcomes. Work with auditors as appropriate to keep audit focus in scope, maintain excellent relationships with audit entities and provide a consistent perspective that continually puts the institution in its best light. Provide guidance, evaluation, and advocacy on audit responses. Work with university leadership and relevant responsible compliance department leadership to build cohesive security and compliance programs for the university to effectively address state and federal statutory and regulatory requirements. Develop a strategy for dealing with increasing number of audits, compliance checks and external assessment processes for internal/external auditors, PCI, ITAR, HIPAA, and FISMA. Outreach, Education and Training Work closely with IT leaders, technical experts, deans, and administrative leaders across campus on a wide variety of security issues that require an in-depth understanding of the IT environment in their units, as well as the research landscape and federal regulations that pertain to their unit's research areas. Create education and awareness programs and advise operating units at all levels on security issues, best practices, and vulnerabilities. Work with campus groups such as Network Managers, Information Security Liaisons, and technical organizations such as Information Technology Services to build awareness and a sense of common purpose around security. Pursue student security initiatives to address unique needs in protecting identity theft, mobile social media security and online reputation program. Risk Management and Incident Response Keep abreast of security incidents and act as primary control point during significant information security incidents. Convene a Security Incident Response Team (SIRT) as needed, or requested, in addressing and investigating security incidences that arise. Convene Ad Hoc Security Committee as appropriate and provide leadership for breach response and notification for the University. Develop, implement, and administer technical security standards, as well as a suite of security services and tools to address and mitigate security risk. Provide leadership, direction, and guidance in assessing and evaluating information security risks and monitor compliance with security standards and appropriate policies. Examine impacts of new technologies on the Institution's overall information security. Establish processes to review technologies to ensure security compliance. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor’s degree in computer science, Management Information Systems (MIS), or related field and three (3) or more years of experience managing an information security area, program, or office. Experience should include at least three (3) years of lead, supervisory, or management experience over other staff. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Excellent information security program, audit, compliance, policy and governance skills. Ability to create and maintain an information security practice or service. Knowledge of Higher Education policies and best practices regarding HIPAA, FERPA, etc. Knowledge of security and data management issues. Ability to manage an information security area, program, or office. Ability to demonstrate problem solving, negotiation and decision-making skills to address critical issues affecting the business. Knowledge of management and administration principles and practices for managing direct reports along with effective interpersonal communication, human relations, and team-building skills Demonstrated ability to manage, motivate, and evaluate professional IT staff. Proven working knowledge in security, data management, and governance. Ability to explain technical issues and policies to non-technical stakeholders. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Graduate degree in computer science, MIS, or related field. Formal certification (CISSP, CISM, CRISC) and/or formal training in information security standards and best practices (ISO 27001/2, COBIT). Knowledge of risk management techniques and best practices. Successful experience leading a unionized workforce. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017 CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Closing Date/Time: Open until filled
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Description: Information Security Analyst (Operating Systems Analyst - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $4,300 - $4,600 per month Full CSU Classification Salary Range: $3,713 - $7,149 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the direction of the Information Security Officer, the incumbent works to perform ongoing Cloud, network, server, and desktop computer security monitoring and vulnerability assessments to detect, prevent, minimize and control identified system security risks and vulnerabilities. Supports implementation, configuration, and maintenance, physical and virtual tools to mitigate risk to the university and its computing endpoints. Other duties include Information Security Team responsibilities such as developing firewall rules, analyzing metrics, examining issues and reporting results. The position is required to monitor the trouble ticket system for questions/problems needing immediate response during business hours. A strong commitment to customer service, quality workmanship, and continuous technical improvement are essential to the position. Key Qualifications Knowledge of information security practices and concepts, including intrusion vulnerability scanning. Basic understanding of networks, desktop computing, and common software applications. Direct experience providing technical support to customers. Demonstrated experience with vulnerability management tools. Experience supporting users on academic technology, software, and equipment. Good written, verbal, and listening communication skills, including the ability to effectively communicate concepts to others as well as critical thinking and analytical skills are needed to work effectively with a wide variety of staff, outside consultants, and vendors. Excellent documentation, analytical and process-oriented skills. Ability to: Work with a high level of accountability and follow-through with emphasis on delivering timely results. Investigate information security events discreetly. Maintain data security and integrity by developing system access standards and procedures. Identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Undergraduate degree from an accredited college or university in Information Systems, Computer Science, Information Security, Cybersecurity, or a closely related field; additional relevant experience can be substituted for academic work. Two years of experience as an Information Security Analyst, IT Customer Service Analyst, or Technology Consultant Analyst supporting technical information systems. Preferred Skills: Training in information security and security certifications, such as CompTIA Security+, CompTIA Network+, or AWS Certified Cloud Practitioner are strongly desired. Experience with next-generation firewalls, such as those from Palo Alto Networks. Experience with log aggregation tools, such as Splunk or LogRhythm. Experience with vulnerability management tools such as Qualys or Tenable. Experience with Pen testing tools such as Kali Linux or Metasploit. Experience with Cloud environments such as AWS or Azure. Experience in a higher education environment or a large complex organization. Excellent emotional intelligence and self-awareness. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by October 25, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Closing Date/Time: Open until filled
Oct 12, 2023
Full Time
Description: Information Security Analyst (Operating Systems Analyst - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $4,300 - $4,600 per month Full CSU Classification Salary Range: $3,713 - $7,149 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the direction of the Information Security Officer, the incumbent works to perform ongoing Cloud, network, server, and desktop computer security monitoring and vulnerability assessments to detect, prevent, minimize and control identified system security risks and vulnerabilities. Supports implementation, configuration, and maintenance, physical and virtual tools to mitigate risk to the university and its computing endpoints. Other duties include Information Security Team responsibilities such as developing firewall rules, analyzing metrics, examining issues and reporting results. The position is required to monitor the trouble ticket system for questions/problems needing immediate response during business hours. A strong commitment to customer service, quality workmanship, and continuous technical improvement are essential to the position. Key Qualifications Knowledge of information security practices and concepts, including intrusion vulnerability scanning. Basic understanding of networks, desktop computing, and common software applications. Direct experience providing technical support to customers. Demonstrated experience with vulnerability management tools. Experience supporting users on academic technology, software, and equipment. Good written, verbal, and listening communication skills, including the ability to effectively communicate concepts to others as well as critical thinking and analytical skills are needed to work effectively with a wide variety of staff, outside consultants, and vendors. Excellent documentation, analytical and process-oriented skills. Ability to: Work with a high level of accountability and follow-through with emphasis on delivering timely results. Investigate information security events discreetly. Maintain data security and integrity by developing system access standards and procedures. Identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Undergraduate degree from an accredited college or university in Information Systems, Computer Science, Information Security, Cybersecurity, or a closely related field; additional relevant experience can be substituted for academic work. Two years of experience as an Information Security Analyst, IT Customer Service Analyst, or Technology Consultant Analyst supporting technical information systems. Preferred Skills: Training in information security and security certifications, such as CompTIA Security+, CompTIA Network+, or AWS Certified Cloud Practitioner are strongly desired. Experience with next-generation firewalls, such as those from Palo Alto Networks. Experience with log aggregation tools, such as Splunk or LogRhythm. Experience with vulnerability management tools such as Qualys or Tenable. Experience with Pen testing tools such as Kali Linux or Metasploit. Experience with Cloud environments such as AWS or Azure. Experience in a higher education environment or a large complex organization. Excellent emotional intelligence and self-awareness. Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by October 25, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Closing Date/Time: Open until filled
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/28/2022, 12/28/2022, 1/27/2023, 3/31,2023, 6/30/2023, 9/29/2023, *11/13/2023, 12/29/2023. Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 12/29/2023 12:00 AM Pacific
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/28/2022, 12/28/2022, 1/27/2023, 3/31,2023, 6/30/2023, 9/29/2023, *11/13/2023, 12/29/2023. Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 12/29/2023 12:00 AM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/28/2022, *2/24/2023, *5/26/2023, *8/25/2023, *11/17/2023, *2/23/2024 (Final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/23/2024 12:00 AM Pacific
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/28/2022, *2/24/2023, *5/26/2023, *8/25/2023, *11/17/2023, *2/23/2024 (Final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/23/2024 12:00 AM Pacific
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Information Technology Manager - Infrastructure The Information Technology Department of the City of Concord is seeking a seasoned IT professional as its new Information Technology Manager assigned to Infrastructure. The Information Technology Department: The City of Concord’s Information Technology Department implements and maintains secure, reliable, and customer-oriented information technology solutions in support of staff and residents. We are a team of fourteen dedicated City of Concord employees and six full-time contractors that deliver excellent customer service, build partnerships, and manage a comprehensive set of IT initiatives to accomplish organizational goals. What you will be doing in this role: The Information Technology Manager for Infrastructure is responsible for directing the development and maintenance of systems, operations, projects, services and hardware; and serves as the principal information technology advisor to other departments. While maintaining the City's infrastructure is the focus of this position, the Infrastructure IT Manager also works closely with the other IT Divisions to ensure alignment with overall City IT objectives and assist in project planning, citywide training, and Department budgeting. This strong collaborative team has the trust and backing of City staff and is tasked with implementing advanced technologies that foster innovation, increase efficiencies and build new capabilities. We are looking for someone who: Is passionate about Information Technology and is ready to decisively lead a dedicated team of IT professionals in the critical support of IT Infrastructure Has excellent oral and written communication skills and can effectively coordinate with stakeholders and third party vendors. Has the ability to stay abreast of technological changes and best practices, making recommendations for changes or improvements to systems. Can analyze data, apply technical knowledge, identify problems, calculate risks and determine solutions. Can work skillfully with policies, procedures, and protocols across organizational levels and boundaries. Displays honesty, adherence to principals, and personal accountability. Embraces, promotes, and is guided by the City’s Mission, Vision and Values . What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation Generous tuition reimbursement program 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources Option for alternative work schedules, based on prior approval *Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org. The community: Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy. SELECTION PROCESS 1. Submit a completed City of Concord employment application and the required supplemental question responses online at www.cityofconcord.org . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and only those candidates demonstrating the strongest desired qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the interview process and are unavailable, we regret that we will not be able to reschedule you. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar. Background Investigation: All appointments to this position are subject to polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation: Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement. The information supplied regarding your educational history is examined and verified. You must list a history of your residences. Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance. Military service records are subject to verification. The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you). Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process. If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process. Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested. Examples of duties include, but are not limited to Participates in strategic leadership in anticipating and developing appropriate and innovative responses to future needs and challenges regarding the City's information technology function through business value/benefits realization and management.Provides assistance to elected officials, City Manager and all departments in meeting their information needs.Plans, directs and manages the activities of the information technology department in one of the following divisional assignment positions: Infrastructure Manager - supporting the City's computer infrastructure; Public Safety and Major Projects Manager - supporting Public Safety IT and major IT projects for the City; or Customer Service Manager - supporting the City's computer system service.Develops and manages the annual operating and capital information service budgets and reviews continuously for cost cutting and avoidance opportunities.Participates in the development and implementation of Information Technology policies, standards, practices and security measures.Plans, manages and controls staffing requirements.Ensures the development, success and accountability of all internal and external staff through formal outcome and performance based management. Implements professional development pathways for assigned staff to ensure knowledge and skills are kept current with advancing technology.Maintains knowledge of developments in the area of systems and technology to assure the new developments in technology field, best practices, industry standards and security are considered and incorporated into current and future systems where applicable.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other duties as required. In addition to the above duties, the INFRASTRUCTURE MANAGER also does the following Manages a staff of technicians and project managers tasked with updating the City's data center(s) infrastructure through Outcome and Performance Based Management (Balanced Score Card).Manages, tracks and reports the computer infrastructure's Total Cost of Ownership (TCO).Provides daily direction and mentoring to team members and technical leaders.Provides ongoing technical and leadership expertise in supporting the City's data centers' growth and scalability requirements through industry benchmarking and tracking.Manages the data center's power and capacity, planning, security administration, lights-out operations, equipment inventory, enterprise applications, desktop applications, network, telecommunications and radio systems, emergency response, outsource management, equipment end of life process, standard operations procedure documentation, backup and physical security.Selects and manages high-level vendors; develops and administers vendor contracts.Adopts global standards for information technology and Engineering data center(s) including asset life-cycle management (hardware, software, and information assets).Provides security/regulatory requirements tracking & compliance management.Formal Service Level Agreement (SLA) and Operating Level Agreement (OLA) performance management for internal and external customers.Acts as the departmental liaison to the City's Engineering and Facilities staff.Manages technical projects involving computer infrastructure.Manages full-time and contract staff in this area. Qualifications Knowledge, Skills and Abilities Knowledge of principles of organization, management, systems analysis, budgeting and supervision; concepts and applications of electronic data processing; principles of contract law, public purchasing, research and cost analysis; principles of public relations; principles of training, employee evaluation and employee relations within a public agency unionized environment. Ability to recognize future avenues of information service development and conceptualize appropriate plans and responses; evaluate policies, procedures and problems, and develop and implement, through subordinate managers, operating changes to achieve objectives; coordinate personnel management activities and resolve immediate and long-range problems; communicate clearly and effectively both orally and in writing; conduct meetings utilizing consensus building techniques; make effective presentations. Education: Possession of a Bachelor's degree in computer science, business administration, public administration or a closely related field. Experience: Seven (7) years of related progressively responsible professional and managerial experience in information technology. Other A valid California Driver's License and a satisfactory driving record are conditions of initial and continued employment. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 1/8/2024 11:59 AM Pacific
Dec 01, 2023
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Information Technology Manager - Infrastructure The Information Technology Department of the City of Concord is seeking a seasoned IT professional as its new Information Technology Manager assigned to Infrastructure. The Information Technology Department: The City of Concord’s Information Technology Department implements and maintains secure, reliable, and customer-oriented information technology solutions in support of staff and residents. We are a team of fourteen dedicated City of Concord employees and six full-time contractors that deliver excellent customer service, build partnerships, and manage a comprehensive set of IT initiatives to accomplish organizational goals. What you will be doing in this role: The Information Technology Manager for Infrastructure is responsible for directing the development and maintenance of systems, operations, projects, services and hardware; and serves as the principal information technology advisor to other departments. While maintaining the City's infrastructure is the focus of this position, the Infrastructure IT Manager also works closely with the other IT Divisions to ensure alignment with overall City IT objectives and assist in project planning, citywide training, and Department budgeting. This strong collaborative team has the trust and backing of City staff and is tasked with implementing advanced technologies that foster innovation, increase efficiencies and build new capabilities. We are looking for someone who: Is passionate about Information Technology and is ready to decisively lead a dedicated team of IT professionals in the critical support of IT Infrastructure Has excellent oral and written communication skills and can effectively coordinate with stakeholders and third party vendors. Has the ability to stay abreast of technological changes and best practices, making recommendations for changes or improvements to systems. Can analyze data, apply technical knowledge, identify problems, calculate risks and determine solutions. Can work skillfully with policies, procedures, and protocols across organizational levels and boundaries. Displays honesty, adherence to principals, and personal accountability. Embraces, promotes, and is guided by the City’s Mission, Vision and Values . What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation Generous tuition reimbursement program 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources Option for alternative work schedules, based on prior approval *Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org. The community: Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy. SELECTION PROCESS 1. Submit a completed City of Concord employment application and the required supplemental question responses online at www.cityofconcord.org . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and only those candidates demonstrating the strongest desired qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the interview process and are unavailable, we regret that we will not be able to reschedule you. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar. Background Investigation: All appointments to this position are subject to polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation: Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement. The information supplied regarding your educational history is examined and verified. You must list a history of your residences. Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance. Military service records are subject to verification. The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you). Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process. If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process. Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested. Examples of duties include, but are not limited to Participates in strategic leadership in anticipating and developing appropriate and innovative responses to future needs and challenges regarding the City's information technology function through business value/benefits realization and management.Provides assistance to elected officials, City Manager and all departments in meeting their information needs.Plans, directs and manages the activities of the information technology department in one of the following divisional assignment positions: Infrastructure Manager - supporting the City's computer infrastructure; Public Safety and Major Projects Manager - supporting Public Safety IT and major IT projects for the City; or Customer Service Manager - supporting the City's computer system service.Develops and manages the annual operating and capital information service budgets and reviews continuously for cost cutting and avoidance opportunities.Participates in the development and implementation of Information Technology policies, standards, practices and security measures.Plans, manages and controls staffing requirements.Ensures the development, success and accountability of all internal and external staff through formal outcome and performance based management. Implements professional development pathways for assigned staff to ensure knowledge and skills are kept current with advancing technology.Maintains knowledge of developments in the area of systems and technology to assure the new developments in technology field, best practices, industry standards and security are considered and incorporated into current and future systems where applicable.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other duties as required. In addition to the above duties, the INFRASTRUCTURE MANAGER also does the following Manages a staff of technicians and project managers tasked with updating the City's data center(s) infrastructure through Outcome and Performance Based Management (Balanced Score Card).Manages, tracks and reports the computer infrastructure's Total Cost of Ownership (TCO).Provides daily direction and mentoring to team members and technical leaders.Provides ongoing technical and leadership expertise in supporting the City's data centers' growth and scalability requirements through industry benchmarking and tracking.Manages the data center's power and capacity, planning, security administration, lights-out operations, equipment inventory, enterprise applications, desktop applications, network, telecommunications and radio systems, emergency response, outsource management, equipment end of life process, standard operations procedure documentation, backup and physical security.Selects and manages high-level vendors; develops and administers vendor contracts.Adopts global standards for information technology and Engineering data center(s) including asset life-cycle management (hardware, software, and information assets).Provides security/regulatory requirements tracking & compliance management.Formal Service Level Agreement (SLA) and Operating Level Agreement (OLA) performance management for internal and external customers.Acts as the departmental liaison to the City's Engineering and Facilities staff.Manages technical projects involving computer infrastructure.Manages full-time and contract staff in this area. Qualifications Knowledge, Skills and Abilities Knowledge of principles of organization, management, systems analysis, budgeting and supervision; concepts and applications of electronic data processing; principles of contract law, public purchasing, research and cost analysis; principles of public relations; principles of training, employee evaluation and employee relations within a public agency unionized environment. Ability to recognize future avenues of information service development and conceptualize appropriate plans and responses; evaluate policies, procedures and problems, and develop and implement, through subordinate managers, operating changes to achieve objectives; coordinate personnel management activities and resolve immediate and long-range problems; communicate clearly and effectively both orally and in writing; conduct meetings utilizing consensus building techniques; make effective presentations. Education: Possession of a Bachelor's degree in computer science, business administration, public administration or a closely related field. Experience: Seven (7) years of related progressively responsible professional and managerial experience in information technology. Other A valid California Driver's License and a satisfactory driving record are conditions of initial and continued employment. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 1/8/2024 11:59 AM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Nov 21, 2023
Full Time
Description: Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Tenure Track Faculty Position Computer Information Systems Department College of Business Administration California State Polytechnic University, Pomona invites applications for a tenure track faculty position in the Department of Computer Information Systems. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students participate in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 baccalaureate and 29 master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 2 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu , and for more about faculty life, please see YourLife@CPP. Student Population . California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona, and 41% of new students were transfers in Fall 2022. 57% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 53% Latinx, 22% Asian, 14% White, 3% Black, 2% International, 4% two or more races, 3% unknown and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. Thirty-nine percent of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Inclusive Excellence and Student Success . We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. *As a part of the application for faculty positions, all candidates must submit a Student Success Statement that demonstrates their commitment and record of contributions to diversity and equity through their teaching, scholarship, or service by speaking to at least two of the inclusive excellence criteria below. Candidates should explain how they have engaged in the criteria below in their pedagogy, scholarship, and/or service, as well as the level to which these efforts have been consistently incorporated into their work. Inclusive Excellence Criteria: Incorporates the contributions and struggles of historic ethnic minority groups or other disadvantaged communities into their teaching, scholarly work, and/or service contributions; Adopts teaching strategies that support the learning and success of students from diverse student populations; Mentors and engages diverse student populations in discovery, scholarship, and creative activities; Engages students in problem-based projects and learning that address the needs of diverse communities; Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline and uses it to inform their work in specific ways; Mentors and assists diverse student populations interested in pursuing graduate education; Engages in community-responsive action research or service with diverse student populations and communities; Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. The College of Business Administration at Cal Poly Pomona is built on the inclusive polytechnic model with a central focus on learning by doing. Our Equity in Business Initiative provides a platform where students are mentored by business professionals, develop inclusive leadership skills and learn the importance of valuing diversity in work environments. The College is a regional leader in graduate education through the Singelyn Graduate School of Business which offers MBA and specialist Masters degrees in business analytics, digital supply chain management, information security, digital marketing and accounting. We offer six comprehensive undergraduate programs and our graduates are in high demand with industry partners such as Avanade, Amazon, Deloitte, The Federal Reserve, NASA's Jet Propulsion Lab and so many more. The college is accredited by AACSB International - The Association to Advance Collegiate Schools of Business. The College has seven centers: Consultative Selling, Customer Insights and Digital Marketing, Entrepreneurship and Innovation, Mitchell C. Hill Center for Digital Innovation, Real Estate Research Council, Singelyn Center for Innovative Analytics and The California Center for Cyber Risk, where faculty members collaborate within and across disciplines for research and innovative educational programs. The College occupies a state-of-the-art, three-building complex housing over 100 faculty and staff, classrooms, lecture halls, labs, and high-tech conference rooms. The Computer Information Systems (CIS) department is an option for the degree of Business Administration. The CIS Department also supports three graduate programs in Information Security, Business Analytics and Master of Business Administration. The CIS department provides students with the education to become Information Technology leaders. Our cutting-edge, career-focused programs and learn-by-doing teaching make our graduates recognized nationally for their outstanding Information Technology expertise, innovative problem-solving ability, and effective interpersonal and communication skills. The CIS Department is nationally known for the advancement and depth of its undergraduate curriculum. We are an inclusive group of 12 tenured and tenure-track faculty from diverse backgrounds that serve approximately 940 undergraduate majors and 36% of them are of underrepresented minorities. Faculty members share a strong commitment to collegiality, collaboration, dedicated teaching, innovative scholarship, active participation in the shared governance of the department, and robust intellectual engagement with each other and our students. The department has a strong learn-by-doing philosophy and maintains a very competitive and up-to-date curriculum. There are several student clubs that are associated with the CIS department - Forensics and Security Technology (FAST), Management Information Systems Student Association (MISSA), and Students with an Interest in the Future of Technology (SWIFT). Student clubs are very active in organizing large events, such as the Western Regional Collegiate Cyber Defense Competition and the annual Information Technology Competition. Since 2011, Cal Poly Pomona has had a Center of Innovative Analytics supporting industry and community partnerships and projects with companies such as Boeing, Meta, City of Pomona, and PCV Murcor. The Center for Innovative Analytics supports students’ participation in analytics competitions, course projects, and research and industry projects led by faculty. Through innovative educational programs, the center works to develop students for future careers in data science and business analytics. The department also supports the Mitchell C. Hill Student-Run Data Center and the Center for Information Assurance. Additional information about the department is available at http://www.cpp.edu/~cba/computer-information-systems/index.shtml . Position description : We are seeking two candidates for tenure-track positions of Assistant Professor to begin during the Fall Semester of 2024. The successful candidates will have teaching, research, or industry work experience in at least three different areas which include Network Security, Cybersecurity, Web Application Security, Cloud Security, IT Infrastructure, IT Administration, IS Auditing, and Digital Forensics. Additional desired areas of consideration include Artificial Intelligence, particularly regarding AI’s utilization in areas of Cybersecurity, security pertaining to the Internet of Things, Data Communication, Data Analytics, and Application Development. The responsibilities for this position include teaching two undergraduate or graduate courses each semester during their first two years, conducting research leading to peer-reviewed publications, and service contributions to the CIS Department, the College of Business Administration, and the university. Applicants who have relevant working experience or demonstrate a commitment to inclusive excellence and diversity in higher education are particularly encouraged to apply. Required Qualifications: Academic and/or industry experiences in at least one of the following areas: Network security and Cybersecurity Web Application Security and Cloud Security IT infrastructure and IT administration Information Systems Auditing and Digital Forensics Ph.D. in Information Systems or closely related discipline from an accredited university, AACSB preferred. A terminal degree must be earned by the start of the appointment. Demonstrated evidence of or commitment to research resulting in peer-reviewed journal publications. Candidates with doctorate conferred more than 5 years ago must have at least two peer reviewed journal articles within the past five years. Candidates with experience in higher education must show evidence of teaching excellence. A Student Success Statement as specified above. Desired Qualifications: Academic and/or industry experience in one or more of the following areas: Artificial Intelligence Data Communication IoT Security Emerging Technologies Pertaining to Digital Security Conditions of Employment: The person offered this position is required to pass a background check. Application Process: A completed application will consist of: a cover letter that describes the candidate’s teaching and research experience and interests and that addresses the qualifications articulated in the position description; a curriculum vitae; official or unofficial transcript for each degree; a Student Success Statement as specified above; and official transcript for each degree, teaching evaluations, and three recent recommendation letters for finalists only General questions can be submitted to ghcarlton@cpp.edu. The position is open until filled. First consideration will be given to completed applications received by November 19, 2023. Salary range for 9-month, Academic Year Appointment: $117,500-$118,300 Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Closing Date/Time: Open until filled
Oct 03, 2023
Full Time
Description: Tenure Track Faculty Position Computer Information Systems Department College of Business Administration California State Polytechnic University, Pomona invites applications for a tenure track faculty position in the Department of Computer Information Systems. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students participate in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 baccalaureate and 29 master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 2 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu , and for more about faculty life, please see YourLife@CPP. Student Population . California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona, and 41% of new students were transfers in Fall 2022. 57% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 53% Latinx, 22% Asian, 14% White, 3% Black, 2% International, 4% two or more races, 3% unknown and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. Thirty-nine percent of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Inclusive Excellence and Student Success . We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. *As a part of the application for faculty positions, all candidates must submit a Student Success Statement that demonstrates their commitment and record of contributions to diversity and equity through their teaching, scholarship, or service by speaking to at least two of the inclusive excellence criteria below. Candidates should explain how they have engaged in the criteria below in their pedagogy, scholarship, and/or service, as well as the level to which these efforts have been consistently incorporated into their work. Inclusive Excellence Criteria: Incorporates the contributions and struggles of historic ethnic minority groups or other disadvantaged communities into their teaching, scholarly work, and/or service contributions; Adopts teaching strategies that support the learning and success of students from diverse student populations; Mentors and engages diverse student populations in discovery, scholarship, and creative activities; Engages students in problem-based projects and learning that address the needs of diverse communities; Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline and uses it to inform their work in specific ways; Mentors and assists diverse student populations interested in pursuing graduate education; Engages in community-responsive action research or service with diverse student populations and communities; Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. The College of Business Administration at Cal Poly Pomona is built on the inclusive polytechnic model with a central focus on learning by doing. Our Equity in Business Initiative provides a platform where students are mentored by business professionals, develop inclusive leadership skills and learn the importance of valuing diversity in work environments. The College is a regional leader in graduate education through the Singelyn Graduate School of Business which offers MBA and specialist Masters degrees in business analytics, digital supply chain management, information security, digital marketing and accounting. We offer six comprehensive undergraduate programs and our graduates are in high demand with industry partners such as Avanade, Amazon, Deloitte, The Federal Reserve, NASA's Jet Propulsion Lab and so many more. The college is accredited by AACSB International - The Association to Advance Collegiate Schools of Business. The College has seven centers: Consultative Selling, Customer Insights and Digital Marketing, Entrepreneurship and Innovation, Mitchell C. Hill Center for Digital Innovation, Real Estate Research Council, Singelyn Center for Innovative Analytics and The California Center for Cyber Risk, where faculty members collaborate within and across disciplines for research and innovative educational programs. The College occupies a state-of-the-art, three-building complex housing over 100 faculty and staff, classrooms, lecture halls, labs, and high-tech conference rooms. The Computer Information Systems (CIS) department is an option for the degree of Business Administration. The CIS Department also supports three graduate programs in Information Security, Business Analytics and Master of Business Administration. The CIS department provides students with the education to become Information Technology leaders. Our cutting-edge, career-focused programs and learn-by-doing teaching make our graduates recognized nationally for their outstanding Information Technology expertise, innovative problem-solving ability, and effective interpersonal and communication skills. The CIS Department is nationally known for the advancement and depth of its undergraduate curriculum. We are an inclusive group of 12 tenured and tenure-track faculty from diverse backgrounds that serve approximately 940 undergraduate majors and 36% of them are of underrepresented minorities. Faculty members share a strong commitment to collegiality, collaboration, dedicated teaching, innovative scholarship, active participation in the shared governance of the department, and robust intellectual engagement with each other and our students. The department has a strong learn-by-doing philosophy and maintains a very competitive and up-to-date curriculum. There are several student clubs that are associated with the CIS department - Forensics and Security Technology (FAST), Management Information Systems Student Association (MISSA), and Students with an Interest in the Future of Technology (SWIFT). Student clubs are very active in organizing large events, such as the Western Regional Collegiate Cyber Defense Competition and the annual Information Technology Competition. Since 2011, Cal Poly Pomona has had a Center of Innovative Analytics supporting industry and community partnerships and projects with companies such as Boeing, Meta, City of Pomona, and PCV Murcor. The Center for Innovative Analytics supports students’ participation in analytics competitions, course projects, and research and industry projects led by faculty. Through innovative educational programs, the center works to develop students for future careers in data science and business analytics. The department also supports the Mitchell C. Hill Student-Run Data Center and the Center for Information Assurance. Additional information about the department is available at http://www.cpp.edu/~cba/computer-information-systems/index.shtml . Position description : We are seeking two candidates for tenure-track positions of Assistant Professor to begin during the Fall Semester of 2024. The successful candidates will have teaching, research, or industry work experience in at least three different areas which include Network Security, Cybersecurity, Web Application Security, Cloud Security, IT Infrastructure, IT Administration, IS Auditing, and Digital Forensics. Additional desired areas of consideration include Artificial Intelligence, particularly regarding AI’s utilization in areas of Cybersecurity, security pertaining to the Internet of Things, Data Communication, Data Analytics, and Application Development. The responsibilities for this position include teaching two undergraduate or graduate courses each semester during their first two years, conducting research leading to peer-reviewed publications, and service contributions to the CIS Department, the College of Business Administration, and the university. Applicants who have relevant working experience or demonstrate a commitment to inclusive excellence and diversity in higher education are particularly encouraged to apply. Required Qualifications: Academic and/or industry experiences in at least one of the following areas: Network security and Cybersecurity Web Application Security and Cloud Security IT infrastructure and IT administration Information Systems Auditing and Digital Forensics Ph.D. in Information Systems or closely related discipline from an accredited university, AACSB preferred. A terminal degree must be earned by the start of the appointment. Demonstrated evidence of or commitment to research resulting in peer-reviewed journal publications. Candidates with doctorate conferred more than 5 years ago must have at least two peer reviewed journal articles within the past five years. Candidates with experience in higher education must show evidence of teaching excellence. A Student Success Statement as specified above. Desired Qualifications: Academic and/or industry experience in one or more of the following areas: Artificial Intelligence Data Communication IoT Security Emerging Technologies Pertaining to Digital Security Conditions of Employment: The person offered this position is required to pass a background check. Application Process: A completed application will consist of: a cover letter that describes the candidate’s teaching and research experience and interests and that addresses the qualifications articulated in the position description; a curriculum vitae; official or unofficial transcript for each degree; a Student Success Statement as specified above; and official transcript for each degree, teaching evaluations, and three recent recommendation letters for finalists only General questions can be submitted to ghcarlton@cpp.edu. The position is open until filled. First consideration will be given to completed applications received by November 19, 2023. Salary range for 9-month, Academic Year Appointment: $117,500-$118,300 Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Closing Date/Time: Open until filled
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $113,736 - $152,436 Effective July 2024: $117,168 - $157,008 annually There is currently one (1) full-time vacancy Position works onsite. THE POSITION: Under general supervision, performs duties related to threat detection and prevention, vulnerability management, security education, incident response and similar duties as required. Provides professional, technical, and analytical work in the Information Technology services. CLASS CHARACTERISTICS: An incumbent in this classification is expected to carry out general administrative assignments with only minimal supervision and refers to supervisory personnel those matters which involve policy and procedure decisions, technical questions, deviations from standard practice and unusual cyber security problems. Work is performed under the direction of the IT Manager and is evaluated through conferences, reports and the quality of services provided. APPLICATION AND SELECTION PROCESS: The first application review date is November 27, 2023 Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which includes a comprehensive background investigation facilitated by the Costa Mesa Police Department that includes, but is not limited to, a criminal history check (Live Scan fingerprint check) and a polygraph examination. Please refer to supplemental questions 9-25 for more information. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Evaluates, recommends, implements, and monitors security measures and programs in accordance with organization policies, procedures and standards. Trains and educates staff and users on information security protocols, policies, and procedures. Supports computer users with security related software installations, implementation of new security products and procedures, and troubleshooting of existing security solutions. Manages incident response, business continuity procedures and recovery plan from information security privacy standards; recommends mitigation of non-compliant environments. Oversees the development and maintenance of the City’s firewalls and security programs. Defines and verifies backup, recovery and security procedures for critical business systems. Audits business systems. Researches, analyzes and interprets State and Federal legislation and regulations in information security and recommends security enhancements. Researches contract service and supply needs; prepares requests for proposals; develops and negotiates contract terms; monitors contract compliance and mediates user/provider complaints. Assists in developing strategic plans for information, security and applications development. Establishes and maintains cohesive working relationships with public officials, vendors, supervisors, executives, and City staff. Attends meetings, workshops and conferences in order to stay abreast of current trends and developments in the cyber security field. May need to work evenings, weekends and holidays in the event of a breach or emergency. Performs other related work as required. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: An Associate’s Degree in Computer Science, Information Technology, MIS, Data Science, Information Security or related field. Four years of experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation layers of the OSI model. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. The following certificates are highly desirable: Certified Information Systems Security Professional (CISSP), CompTIA Security+, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Certified Information Security Manager (CISM)®, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH)®, Cisco Security. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of principles and practices of cyber security, digital access control, and intrusion detection and prevention. Knowledge of operational characteristics of computer networks, servers, VPN, end point protection, penetration testing, scan testing and systems administration. Knowledge of cyber security vulnerability testing and risk analysis. Knowledge of methods and techniques for managing and mitigating cyber security risks and threats. Knowledge of principles and practices of cyber security audits and audit documentation. Knowledge of statistical measurements and recordkeeping methods and techniques. Knowledge of information security frameworks such as the NIST Cybersecurity Framework, NIST, ISO, etc. Skill in Microsoft Office Suite. Skill in oral and written communication. REQUISITE ABILITIES: Ability to meet critical deadlines; make decisions under pressure. Ability to communicate effectively both orally and in writing and prepare and present written and oral information in a clear, concise and accurate manner. Ability to gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to interpret rules and regulations, laws and policies and apply them in a variety of procedural situations. Ability to establish and maintain effective working relationships with staff, City officials, representatives of other governmental agencies and the general public. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,550monthly Effective January 2024: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Oct 21, 2023
Full Time
Description SALARY RANGE: Current: $113,736 - $152,436 Effective July 2024: $117,168 - $157,008 annually There is currently one (1) full-time vacancy Position works onsite. THE POSITION: Under general supervision, performs duties related to threat detection and prevention, vulnerability management, security education, incident response and similar duties as required. Provides professional, technical, and analytical work in the Information Technology services. CLASS CHARACTERISTICS: An incumbent in this classification is expected to carry out general administrative assignments with only minimal supervision and refers to supervisory personnel those matters which involve policy and procedure decisions, technical questions, deviations from standard practice and unusual cyber security problems. Work is performed under the direction of the IT Manager and is evaluated through conferences, reports and the quality of services provided. APPLICATION AND SELECTION PROCESS: The first application review date is November 27, 2023 Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which includes a comprehensive background investigation facilitated by the Costa Mesa Police Department that includes, but is not limited to, a criminal history check (Live Scan fingerprint check) and a polygraph examination. Please refer to supplemental questions 9-25 for more information. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Evaluates, recommends, implements, and monitors security measures and programs in accordance with organization policies, procedures and standards. Trains and educates staff and users on information security protocols, policies, and procedures. Supports computer users with security related software installations, implementation of new security products and procedures, and troubleshooting of existing security solutions. Manages incident response, business continuity procedures and recovery plan from information security privacy standards; recommends mitigation of non-compliant environments. Oversees the development and maintenance of the City’s firewalls and security programs. Defines and verifies backup, recovery and security procedures for critical business systems. Audits business systems. Researches, analyzes and interprets State and Federal legislation and regulations in information security and recommends security enhancements. Researches contract service and supply needs; prepares requests for proposals; develops and negotiates contract terms; monitors contract compliance and mediates user/provider complaints. Assists in developing strategic plans for information, security and applications development. Establishes and maintains cohesive working relationships with public officials, vendors, supervisors, executives, and City staff. Attends meetings, workshops and conferences in order to stay abreast of current trends and developments in the cyber security field. May need to work evenings, weekends and holidays in the event of a breach or emergency. Performs other related work as required. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: An Associate’s Degree in Computer Science, Information Technology, MIS, Data Science, Information Security or related field. Four years of experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation layers of the OSI model. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. The following certificates are highly desirable: Certified Information Systems Security Professional (CISSP), CompTIA Security+, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Certified Information Security Manager (CISM)®, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH)®, Cisco Security. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of principles and practices of cyber security, digital access control, and intrusion detection and prevention. Knowledge of operational characteristics of computer networks, servers, VPN, end point protection, penetration testing, scan testing and systems administration. Knowledge of cyber security vulnerability testing and risk analysis. Knowledge of methods and techniques for managing and mitigating cyber security risks and threats. Knowledge of principles and practices of cyber security audits and audit documentation. Knowledge of statistical measurements and recordkeeping methods and techniques. Knowledge of information security frameworks such as the NIST Cybersecurity Framework, NIST, ISO, etc. Skill in Microsoft Office Suite. Skill in oral and written communication. REQUISITE ABILITIES: Ability to meet critical deadlines; make decisions under pressure. Ability to communicate effectively both orally and in writing and prepare and present written and oral information in a clear, concise and accurate manner. Ability to gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to interpret rules and regulations, laws and policies and apply them in a variety of procedural situations. Ability to establish and maintain effective working relationships with staff, City officials, representatives of other governmental agencies and the general public. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,550monthly Effective January 2024: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years related experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants Austin Energy seeks a Cybersecurity professional with technical experience in Incident Response for the role of Incident Response Lead to be a part of a dynamic team of experienced, Cybersecurity professionals trusted with keeping Austin Energy secure from the latest Cyber threats. Austin Energy is a department of the City of Austin, and offers city benefits, healthcare, holidays, and a pension. The IT Security Consultant will: Lead the Incident Response Program for AE Monitor SEIMs, respond to, and document incidents. Maintain and Update the Incident Response Plan Lead the SOC Alert, Event and Incident Review Meetings Respond to and/or coordinate response on compromised endpoints. Develop Cybersecurity event monitoring and response strategy. Report on non-compliant endpoints and work with teams to remediate. Maintain Incident Ticket Queue for the team, and ensure all tickets are assigned & updated. Develop and Lead threat hunting exercises. Develop and Lead Cybersecurity TableTop exercises. Manage Threat Feeds and Intelligence Vendors Attend Incident Response based training. The successful candidate: is proficient in cyber incident response investigations - including containment, eradication and remediation activities. is experienced in assessing scope of the incident damage, determination of incident severity and maintaining documentation throughout a cyber incident. has detailed knowledge of incident response processes including, but not limiting to, collection, documentation, preservation, and analysis of incident evidence. has a strong knowledge of security technologies such as SIEM , Full packet capture, Firewall/ NGFW , IDS / IPS , EDR , DLP , UEBA has a strong knowledge of web technologies, networking protocols, Microsoft Windows and Linux/Unix platforms and tools with related experience in corporate infrastructures. has a strong technical experience and familiarity of various types and techniques of cyber-attacks, with the incident response and threat hunting lifecycles. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective June 5, 2023 - All executives, including directors, deputy directors, and assistant directors, are required to be in the office five (5) days per week. Effective October 1, 2023 - Non-executive staff that are eligible to telework are required to be in the office for a minimum of three (3) days per week, allowing for 40% of the week to be utilized for telework; and Alternative work schedules are allowed in conjunction with telework. Pay Range Commensurate Hours Work Schedule: Monday through Friday. Supporting 8:00 a.m. to 5:00 p.m. activity - 40 Hour Work Week. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 12/04/2023 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin, TX 78741 - Hybrid (see Notes to Applicants) Preferred Qualifications Preferred experience: Experience with administration and operation of a SIEM (Splunk, Azure Sentinel, etc.) Experience in Cybersecurity Incident Response and Threat Hunting. Experience maintaining and updating a computer security incident response plan. Experience documenting and coordinating response activities across work groups. Experience with hosting tabletop exercises, and documenting lessons learned. Experience with developing queries using KQL and/or Splunk Query Language. Experience with cloud security fundamentals, preferably in M365/Azure. Experience with Windows, Linux, Networking, Cloud, and VM environments. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plan, design, implement, monitor risk mitigation and compliance of security measures, and policies and procedures Manage response to high-level information security issues Provide security program leadership in designing, procuring and implementing secure IT solutions for enterprise-wide application and infrastructure-related projects including business continuity and disaster recovery plans Develop, maintain and publish documentation for enterprise-wide information technology security standards, procedures and guidelines. Maintain awareness of security industry trends and identify areas where existing information or physical security infrastructure requires change or development Provide risk assessments and security briefings to advise on critical issues that may affect security of enterprise infrastructure or business process Perform computer security incident response to possible security breaches or policy violations. Perform information and physical security investigations Develop security awareness and compliance training programs Consult on projects or project manage security implementations and development Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge in networking, wireless, databases, applications and system operations and how they interact with each other. Knowledge of enterprise information security systems and implementation. Knowledge of securing different types of systems. Knowledge of industry and department best practices, requirements and policies and procedures. Skills in security assessments and recommendations. Skill in analyzing and investigation of information security trends. Skill in mentoring and monitoring daily work activities of others. Skill in selecting and using training/instructional methods and procedures. Skill in documenting and maintaining complex application and process or configuration information. Skill in identifying complex problems and implementing solutions. Ability to educate various personnel regarding information security. Ability to identify trends as well as isolated events. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to inspire, motivate, and influence others to achieve individual and collective goals. Ability to make sound decisions in a timely manner that solve issues and stand the test of time. Ability to recognize, plan, focus upon, and work toward what is most important or critical. Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity. Ability to recognize, manage, and resolve conflict efficiently and equitably. Skill in facilitating meetings of diverse stakeholders. Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present. Ability to create, convey, and instill a unified vision and purpose. Ability to see past the moment and adapt to a rapidly changing environment. Ability to achieve organizational goals and objectives. Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum requirements for this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years related experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Do you have experience managing Cybersecurity incidents for an organization? Yes No * Do you have experience working in a CSIRT? Yes No * Have you managed or configured a SIEM? Yes No * Do you have experience performing threat hunting in an organization and working with IOCs? Yes No * Do you have experience performing incident response with Operational Technology? Yes No * Do you have experience performing network traffic analysis? Yes No * Do you have experience searching logs using a SIEM? Yes No * Do you have experience securing systems using a commonly accepted security standard or internal benchmark? Yes No * Do you have experience working in MS365/Azure (or similar such as AWS) or other cloud environments? Yes No * Please list the Cybersecurity certifications you hold, date obtained, and expiration date, if applicable. (Open Ended Question) * For the questions I answered "yes" to above, I attest that I have detailed my experience related to the Preferred Qualifications within the applicable employer(s) in the Employment Record section. Yes * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Oct 21, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years related experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants Austin Energy seeks a Cybersecurity professional with technical experience in Incident Response for the role of Incident Response Lead to be a part of a dynamic team of experienced, Cybersecurity professionals trusted with keeping Austin Energy secure from the latest Cyber threats. Austin Energy is a department of the City of Austin, and offers city benefits, healthcare, holidays, and a pension. The IT Security Consultant will: Lead the Incident Response Program for AE Monitor SEIMs, respond to, and document incidents. Maintain and Update the Incident Response Plan Lead the SOC Alert, Event and Incident Review Meetings Respond to and/or coordinate response on compromised endpoints. Develop Cybersecurity event monitoring and response strategy. Report on non-compliant endpoints and work with teams to remediate. Maintain Incident Ticket Queue for the team, and ensure all tickets are assigned & updated. Develop and Lead threat hunting exercises. Develop and Lead Cybersecurity TableTop exercises. Manage Threat Feeds and Intelligence Vendors Attend Incident Response based training. The successful candidate: is proficient in cyber incident response investigations - including containment, eradication and remediation activities. is experienced in assessing scope of the incident damage, determination of incident severity and maintaining documentation throughout a cyber incident. has detailed knowledge of incident response processes including, but not limiting to, collection, documentation, preservation, and analysis of incident evidence. has a strong knowledge of security technologies such as SIEM , Full packet capture, Firewall/ NGFW , IDS / IPS , EDR , DLP , UEBA has a strong knowledge of web technologies, networking protocols, Microsoft Windows and Linux/Unix platforms and tools with related experience in corporate infrastructures. has a strong technical experience and familiarity of various types and techniques of cyber-attacks, with the incident response and threat hunting lifecycles. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective June 5, 2023 - All executives, including directors, deputy directors, and assistant directors, are required to be in the office five (5) days per week. Effective October 1, 2023 - Non-executive staff that are eligible to telework are required to be in the office for a minimum of three (3) days per week, allowing for 40% of the week to be utilized for telework; and Alternative work schedules are allowed in conjunction with telework. Pay Range Commensurate Hours Work Schedule: Monday through Friday. Supporting 8:00 a.m. to 5:00 p.m. activity - 40 Hour Work Week. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 12/04/2023 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin, TX 78741 - Hybrid (see Notes to Applicants) Preferred Qualifications Preferred experience: Experience with administration and operation of a SIEM (Splunk, Azure Sentinel, etc.) Experience in Cybersecurity Incident Response and Threat Hunting. Experience maintaining and updating a computer security incident response plan. Experience documenting and coordinating response activities across work groups. Experience with hosting tabletop exercises, and documenting lessons learned. Experience with developing queries using KQL and/or Splunk Query Language. Experience with cloud security fundamentals, preferably in M365/Azure. Experience with Windows, Linux, Networking, Cloud, and VM environments. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plan, design, implement, monitor risk mitigation and compliance of security measures, and policies and procedures Manage response to high-level information security issues Provide security program leadership in designing, procuring and implementing secure IT solutions for enterprise-wide application and infrastructure-related projects including business continuity and disaster recovery plans Develop, maintain and publish documentation for enterprise-wide information technology security standards, procedures and guidelines. Maintain awareness of security industry trends and identify areas where existing information or physical security infrastructure requires change or development Provide risk assessments and security briefings to advise on critical issues that may affect security of enterprise infrastructure or business process Perform computer security incident response to possible security breaches or policy violations. Perform information and physical security investigations Develop security awareness and compliance training programs Consult on projects or project manage security implementations and development Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge in networking, wireless, databases, applications and system operations and how they interact with each other. Knowledge of enterprise information security systems and implementation. Knowledge of securing different types of systems. Knowledge of industry and department best practices, requirements and policies and procedures. Skills in security assessments and recommendations. Skill in analyzing and investigation of information security trends. Skill in mentoring and monitoring daily work activities of others. Skill in selecting and using training/instructional methods and procedures. Skill in documenting and maintaining complex application and process or configuration information. Skill in identifying complex problems and implementing solutions. Ability to educate various personnel regarding information security. Ability to identify trends as well as isolated events. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to inspire, motivate, and influence others to achieve individual and collective goals. Ability to make sound decisions in a timely manner that solve issues and stand the test of time. Ability to recognize, plan, focus upon, and work toward what is most important or critical. Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity. Ability to recognize, manage, and resolve conflict efficiently and equitably. Skill in facilitating meetings of diverse stakeholders. Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present. Ability to create, convey, and instill a unified vision and purpose. Ability to see past the moment and adapt to a rapidly changing environment. Ability to achieve organizational goals and objectives. Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum requirements for this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years related experience. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Do you have experience managing Cybersecurity incidents for an organization? Yes No * Do you have experience working in a CSIRT? Yes No * Have you managed or configured a SIEM? Yes No * Do you have experience performing threat hunting in an organization and working with IOCs? Yes No * Do you have experience performing incident response with Operational Technology? Yes No * Do you have experience performing network traffic analysis? Yes No * Do you have experience searching logs using a SIEM? Yes No * Do you have experience securing systems using a commonly accepted security standard or internal benchmark? Yes No * Do you have experience working in MS365/Azure (or similar such as AWS) or other cloud environments? Yes No * Please list the Cybersecurity certifications you hold, date obtained, and expiration date, if applicable. (Open Ended Question) * For the questions I answered "yes" to above, I attest that I have detailed my experience related to the Preferred Qualifications within the applicable employer(s) in the Employment Record section. Yes * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Data Engineer) As an Information Technology Analyst IV (Data Engineer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series, including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision will be from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. The Data Management Team! As an Information Technology Analyst IV (Data Engineer), you will be a prominent member of our Data Management team supporting the Central IT Department of the County of Solano, two (2) data centers, and eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Data Management Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services, and has the highest demand for data use and reporting requirements. You will profile and use data sources to build a data model to generate clean and accurate data for report writers and data users across the County. You will also work with data users to identify and anticipate reporting and data needs, extract data from the source systems, profile and load it into a model, and generate reports and analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the Department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Advanced Knowledge and Experience Modern Data warehouse Azure Data Lake Azure Synapse Data Modeling with Kimball Methodology Facts and Dimensions ETL, SSIS, Data Factory SQL, Python, R, SA Power BI DevOps Purview Dynamics CRM Desired Certifications Azure Data Engineering Azure Solution Architect DAMA certified (CDMP) Power BI Data Analyst BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 15, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 12/01/2023 - Deadline to submit application along with educational documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-07) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-07) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I understand that I must fill out all sections of this application thoroughly and completely. In addition, I understand that stating "see resume" in any areas of this application will be considered an incomplete application. Yes No 2. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 3. What is the highest level of education you have completed? High School Diploma Associate Degree Bachelor's Degree Master's Degree 4. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have working with advanced Report and BI Development (Power BI, SQL, Crystal Reports, Tableau, Qlik)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Data Warehousing? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Reference and Master Data? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Metadata? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 17. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 18. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer DAMA certification (CDMP) I don't have any of the above certifications 19. I understand I must submit a copy of my Associates degree or transcripts if qualifying under the education requirement for this position. Yes No 20. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: 12/15/2023 5:00:00 PM
Oct 31, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Data Engineer) As an Information Technology Analyst IV (Data Engineer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series, including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision will be from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. The Data Management Team! As an Information Technology Analyst IV (Data Engineer), you will be a prominent member of our Data Management team supporting the Central IT Department of the County of Solano, two (2) data centers, and eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Data Management Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services, and has the highest demand for data use and reporting requirements. You will profile and use data sources to build a data model to generate clean and accurate data for report writers and data users across the County. You will also work with data users to identify and anticipate reporting and data needs, extract data from the source systems, profile and load it into a model, and generate reports and analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the Department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Advanced Knowledge and Experience Modern Data warehouse Azure Data Lake Azure Synapse Data Modeling with Kimball Methodology Facts and Dimensions ETL, SSIS, Data Factory SQL, Python, R, SA Power BI DevOps Purview Dynamics CRM Desired Certifications Azure Data Engineering Azure Solution Architect DAMA certified (CDMP) Power BI Data Analyst BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 15, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 12/01/2023 - Deadline to submit application along with educational documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-07) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-07) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. I understand that I must fill out all sections of this application thoroughly and completely. In addition, I understand that stating "see resume" in any areas of this application will be considered an incomplete application. Yes No 2. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 3. What is the highest level of education you have completed? High School Diploma Associate Degree Bachelor's Degree Master's Degree 4. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have working with advanced Report and BI Development (Power BI, SQL, Crystal Reports, Tableau, Qlik)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Data Warehousing? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Reference and Master Data? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Metadata? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 17. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 18. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer DAMA certification (CDMP) I don't have any of the above certifications 19. I understand I must submit a copy of my Associates degree or transcripts if qualifying under the education requirement for this position. Yes No 20. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: 12/15/2023 5:00:00 PM
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Dec 01, 2023
Full Time
Introduction This examination is being given to fill one vacancy in the Assessor-Recorder-County Clerk's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides advanced, specialized and complex professional duties support in the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex geographic information systems and applications across multiple platforms and technologies. Serves as resource and provides highly specialized support to maintain existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative information technology solutions. Provides highly complex support on geographic information systems applications development projects; analyzes business and functional requirements for new or enhanced applications; meets with users and management staff to ensure complete understanding of department requirements; analyzes current manual or computerized processes; analyzes inter-relationship between new tasks and existing applications; researches internal and external available resources; develops and presents cost-benefit analyses; performs quality assurance duties; makes recommendations on applications solutions. Evaluates and tests new or enhanced applications; installs or upgrades application software and hardware; troubleshoots hardware, software and database related problems; performs applications testing and documentation duties. Performs complex geographic information systems, network and applications programming duties; ensures data integrity and program structure and reliability are maintained. Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating geographic information systems networks; installs, configures and manages servers; evaluates network protocols, hardware and software to determine their applicability to geographic information system network needs; evaluates new applications to determine integration with current networks and systems; develops and coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment. Investigates, analyzes and resolves complex network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; implements and administers security strategies; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance. Plans, designs and implements relational databases; develops standards and strategies for maintaining database security; develops methodologies for importing and exporting GIS database information to and from external agencies and County departments. Writes documentation on new and enhanced geographic information system, network and applications including detailed description and functional capabilities; prepares and updates user materials and procedures manuals; creates technical documentation and instructional materials to assist clients in the use of system applications Supervises subordinate staff, including one or more professional GIS Analysts; plans, directs and coordinates staff work plans, projects and assignments; motivates, monitors and evaluates staff performance; reviews checks work products; arranges, coordinates and/or provides staff training; coordinates and recommends the selection of new staff as needed. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of geographic information systems technology. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. Either I Experience : Two years as a Senior Geographic Information Systems Analyst in San Joaquin County . Or II Education : Graduation from an accredited four-year college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field. Experience : Five years of increasingly responsible professional analytical computer and related systems work in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for part or all of the required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience may substitute for the above-required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of geographic information systems programs; operational characteristics and capabilities of specialized geographic information systems hardware and software; geographic information system standards and conventions; advanced principles and practices of applications development, programming and installation; advanced principles and practices of computer science and information systems; advanced methods and techniques of installing, configuring, troubleshooting and administering systems, network, applications, and databases; principles and practices of system security and client access to assigned applications; methods and techniques of using application design and development tools; operational characteristics of multiple operating system environments; a variety of complex application programming languages; operational characteristics of a variety of computer systems, networks and associated hardware, software, databases and related components; principles and practices of quality assurance; principles and practices of network and server administration; principles and practices of database maintenance and administration; relational database concepts; cartographic, drafting, demographic and statistical methods and standards; aerial photograph analysis concepts; methods and techniques of conducting research; methods and techniques of developing technical and training documentation; principles and practices of customer service; principles and practices of supervision and personnel administration; pertinent Federal, State and local codes, laws and regulations. ABILITY Provide advanced level support in the design, development and maintenance of geographic information systems, networks and applications; independently perform complex network and application design analysis and programming duties; analyze and resolve complex system, network and application problems using logical and methodical processes; design, implement, maintain and administer relational database management systems; convert and manipulate data; recommend, install, troubleshoot and upgrade systems, networks and applications; perform complex network and server administration duties; design training materials and conduct training programs; assess and analyze department technology resources and needs; design software to meet client needs; create and develop technical and training manuals or documentation; create maps and charts from multiple layers of data; supervise the work of subordinate staff, including GIS professionals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data input devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision-making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 6/15/23, 7/27/23, 9/18/23, 12/18/23, 3/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 6/15/23, 7/27/23, 9/18/23, 12/18/23, 3/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of security management experience, including (1) year of lead or supervisory experience. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: Valid Texas Class C Driver License. Notes to Applicants Position Overview: Security Operations Supervisor supervises the activities and operations of security personnel in protecting property, operations, and personnel. This position plans, directs or coordinates security activities to safeguard company assets, employees and guests. Implement policies and methods to protect against threats across the enterprise. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase "see resume" or refer to other documents to complete your application. Do not leave the "Duties and Responsibilities" sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel and Word - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Driving Requirement: This position requires a valid Texas Class "C" Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee's duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment. A ll Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $28.85 - $36.06 per hour Hours Night Shift: 6:00 p.m. - 6:00 a.m. Monday-Friday. Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work, or other hours as required. Job Close Date 12/13/2023 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center - 625 East 10th Street, Austin, TX Preferred Qualifications Experience leading or supervising a security management team in a utility, municipality, or other similarly regulated entity; and knowledge of Federal, State, and Local laws, regulations, and policies in regard to security management Experience leading security management activities including facilitating and delivering training, workshop, and drills related to security responses Effective verbal and written communication skills with various levels of internal customers, stakeholders, and the public; strong problem solving, decision-making, and organization skills with the ability to prioritize tasks and make decisions independently in an environment with frequent interruptions and under pressure Ability to develop relationships with other entities and outside organizations including contracted security firms, Homeland Security, emergency management, fire, and police organizations; and an ability to handle conflict, hostility, and uncertainty in intense security situations Genetec Security Management System Certification or the ability to obtain within 6 months of hire date Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Implements security standards, policies, and procedures related to physical security and ensures security procedures are followed. Assesses risk to mitigate potential consequences of incidents and develops a plan to respond to incidents. Oversees operations and coordinates all emergency/crisis management operations providing a timely response to incidents as needed. Provides operation support and management services for the Security Officer Contract to include contract compliance and training. Serves as primary contact for disseminating information regarding security-related incidents to Security Management. Responds to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures; and directs and participates in emergency management and contingency planning drills. Develops, conducts, supports, or assists in government/regulation agencies' reviews and internal corporate evaluations/assessments of the overall effectiveness of facility and corporate security processes. Coordinates security operations or activities with public law enforcement, fire, EMS , and other agencies. Prepares reports or makes presentation on internal investigations, losses, or violations of regulations, policies, and procedures. Confirms presence and activities of scheduled security officers at assigned sites. Performs as a liaison for internal customers to provide assessments and program implementation for site security services to meet business needs. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of security/emergency equipment and its operations. Knowledge of security/safety practices and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, and Local laws and ordinances. Knowledge of City practices, policies, and procedures. Knowledge of critical infrastructure security requirements and protocols. Knowledge of electronic security systems. Knowledge of contractor management and compliance. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in handling conflict, hostility, and uncertain situations. Skill in developing and implementing high-level, high-risk operations in a security control center. Ability to work with frequent interruptions and changes in priorities. Ability to collect, analyze, and interpret applicable data. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work during emergencies or bad weather conditions as essential personnel Ability to participate in on-call program and work both scheduled and unscheduled overtime. Ability to work varying shifts that include weekends and holidays. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of security management experience, including (1) year of lead or supervisory experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet these qualifications? Yes No * How many years of experience do you have in leading or supervising a security management team in a utility, municipality, or other similarly regulated entity, and knowledge of Federal, State, and Local laws, regulations, and policies in regard to security management? Less than one (1) year 1-3 years 3-5 years 5 or more years * How many years' experience do you have leading security management activities including facilitating and delivering training, workshop and drills related to security responses? Less than 1 year 1-3 years 3-5 years 5 or more years * How many years' experience do you have communicating with various levels of internal customers, stakeholders and the public? Less than (1) year 1-3 years 3-5 years 5 or more years * Do you have experience working with and developing relationships with other entities and outside organizations including contracted security firms, Homeland Security, emergency management, fire and police organizations? Yes No * Which of the following describes your experience with Genetec Security Management System? (Select all that apply) I have a Genetec Security Management System Certification I have advanced experience with Genetec Security Management System I have intermediate experience with Genetec Security Management System I have basic experience with Genetec Security Management System I have experience with another Security Management System None of the above * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Nov 30, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of security management experience, including (1) year of lead or supervisory experience. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: Valid Texas Class C Driver License. Notes to Applicants Position Overview: Security Operations Supervisor supervises the activities and operations of security personnel in protecting property, operations, and personnel. This position plans, directs or coordinates security activities to safeguard company assets, employees and guests. Implement policies and methods to protect against threats across the enterprise. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase "see resume" or refer to other documents to complete your application. Do not leave the "Duties and Responsibilities" sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel and Word - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Driving Requirement: This position requires a valid Texas Class "C" Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee's duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment. A ll Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $28.85 - $36.06 per hour Hours Night Shift: 6:00 p.m. - 6:00 a.m. Monday-Friday. Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work, or other hours as required. Job Close Date 12/13/2023 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center - 625 East 10th Street, Austin, TX Preferred Qualifications Experience leading or supervising a security management team in a utility, municipality, or other similarly regulated entity; and knowledge of Federal, State, and Local laws, regulations, and policies in regard to security management Experience leading security management activities including facilitating and delivering training, workshop, and drills related to security responses Effective verbal and written communication skills with various levels of internal customers, stakeholders, and the public; strong problem solving, decision-making, and organization skills with the ability to prioritize tasks and make decisions independently in an environment with frequent interruptions and under pressure Ability to develop relationships with other entities and outside organizations including contracted security firms, Homeland Security, emergency management, fire, and police organizations; and an ability to handle conflict, hostility, and uncertainty in intense security situations Genetec Security Management System Certification or the ability to obtain within 6 months of hire date Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Implements security standards, policies, and procedures related to physical security and ensures security procedures are followed. Assesses risk to mitigate potential consequences of incidents and develops a plan to respond to incidents. Oversees operations and coordinates all emergency/crisis management operations providing a timely response to incidents as needed. Provides operation support and management services for the Security Officer Contract to include contract compliance and training. Serves as primary contact for disseminating information regarding security-related incidents to Security Management. Responds to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures; and directs and participates in emergency management and contingency planning drills. Develops, conducts, supports, or assists in government/regulation agencies' reviews and internal corporate evaluations/assessments of the overall effectiveness of facility and corporate security processes. Coordinates security operations or activities with public law enforcement, fire, EMS , and other agencies. Prepares reports or makes presentation on internal investigations, losses, or violations of regulations, policies, and procedures. Confirms presence and activities of scheduled security officers at assigned sites. Performs as a liaison for internal customers to provide assessments and program implementation for site security services to meet business needs. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of security/emergency equipment and its operations. Knowledge of security/safety practices and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, and Local laws and ordinances. Knowledge of City practices, policies, and procedures. Knowledge of critical infrastructure security requirements and protocols. Knowledge of electronic security systems. Knowledge of contractor management and compliance. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in handling conflict, hostility, and uncertain situations. Skill in developing and implementing high-level, high-risk operations in a security control center. Ability to work with frequent interruptions and changes in priorities. Ability to collect, analyze, and interpret applicable data. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work during emergencies or bad weather conditions as essential personnel Ability to participate in on-call program and work both scheduled and unscheduled overtime. Ability to work varying shifts that include weekends and holidays. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of security management experience, including (1) year of lead or supervisory experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet these qualifications? Yes No * How many years of experience do you have in leading or supervising a security management team in a utility, municipality, or other similarly regulated entity, and knowledge of Federal, State, and Local laws, regulations, and policies in regard to security management? Less than one (1) year 1-3 years 3-5 years 5 or more years * How many years' experience do you have leading security management activities including facilitating and delivering training, workshop and drills related to security responses? Less than 1 year 1-3 years 3-5 years 5 or more years * How many years' experience do you have communicating with various levels of internal customers, stakeholders and the public? Less than (1) year 1-3 years 3-5 years 5 or more years * Do you have experience working with and developing relationships with other entities and outside organizations including contracted security firms, Homeland Security, emergency management, fire and police organizations? Yes No * Which of the following describes your experience with Genetec Security Management System? (Select all that apply) I have a Genetec Security Management System Certification I have advanced experience with Genetec Security Management System I have intermediate experience with Genetec Security Management System I have basic experience with Genetec Security Management System I have experience with another Security Management System None of the above * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/22, 02/24/23, 05/24/23, 08/24/23, 11/27/23 and 02/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/22, 02/24/23, 05/24/23, 08/24/23, 11/27/23 and 02/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific