Solano County, CA
Fairfield, California, United States
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process 05/10/2024 - Deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. DEGREE MAY BE REQUIRED, QUALIFYING BY EDUCATION Candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. To view the brochure, click here . We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives. Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation. This class is distinguished from the: Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources. Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule. Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks. Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary. Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Position Requirements Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field. Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Supplemental Information Selection Process 05/10/2024 - Deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. DEGREE MAY BE REQUIRED, QUALIFYING BY EDUCATION Candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. To view the brochure, click here . We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/10/2024 5:00 PM Pacific
Solano County, CA
Fairfield, California, United States
Information Technology Analyst IV Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. To see the recruitment brochure, please click here . Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Consults with supervisor and users to resolve questions of application intent, data input and output requirements, and the inclusion of internal checks and controls; participates in design meetings and consults with other staff to evaluate programs and determine feasibility of design within time and cost constraints; integrates complex and multi functional' systems for inter operability over multiple platforms and technologies; prepares and analyzes flowcharts and diagrams exhibiting the sequence of steps the program must follow and the logical operations required. Higher level positions may act as project manager/team leader in support of large, complex, and multi functional computerized system(s); assists in preparation of the computer services budget; monitors assigned budget(s) for designated data processing/applications systems as assigned. Collects information regarding capabilities and limitations of existing systems, and desired capabilities of future systems; recommends, schedules, plans, develops and implements new systems, system upgrades, and modifications to provide capability for proposed projects, ensure efficient operation, and use allotted space effectively. Confers with users, consultants, and programmers to plan data security for software; ensures compatibility of planned security measures with established security systems software; coordinates implementation of vendor-issued security software updates; reviews and addresses violations of computer security procedures. Analyzes various factors including number of users serviced by data processing equipment, reporting formats required, volume of transactions, time requirements, and security requirements to determine hardware configurations. Codes applications and routines using various computer programming languages; reviews programs to identify and correct errors; designs screen displays to meet user needs; submits plans and designs to user for approval; develops and maintains documentation of program development process. Designs project plans based on scope, resources, budget, and personnel; acts as liaison between implementation personnel, management, and vendors, reviewing project details and obtaining approval; oversees production of project deliverables; selects, oversees, and advises project team members; ensures that project adheres to deadlines and budget constraints; coordinates project development with affected groups. Plans, designs, installs, configures, upgrades, tunes, and maintains systems software, database and file management software; allocates, formats, and customizes vendor software releases to meet requirements; attends specification meetings with project team workers to determine scope and limitations of database project; establishes physical database parameters; confers with coworkers to determine impact and staff cost of database changes; oversees changes to database management system; communicates with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data; creates, monitors, and maintains computer databases. Researches, identifies, evaluates, procures, tests, and configures network systems including hardware and software; oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components. Utilizes network monitoring tools to monitor servers, firewalls, and network components for errors, security issues, and other problems; reviews device, network, and application logs; reviews usage and utilization statistics; coordinates network operations, support, and disaster recovery. Perform network and engineering planning duties; assesses growth requirements; conducts capacity, life-expectancy and feasibility analyses; identifies areas of operation that require upgrades; integrates new technologies with existing technologies by creating detailed system migration plans prior to implementation; studies the integrity and security of data to establish system configurations; monitors system to control and monitor traffic; plans configuration changes and resolves complex installation problems; devises and implements strategies for connectivity to other systems through the use of routers, bridges and gateways. Troubleshoots and resolves software, hardware, operating system, and networking problems; communicates with vendor, supervisor, and other staff as necessary to research and resolve problems; contacts programmers to convey software errors or to recommend alterations to programs; contacts vendors to request service for defective products. Assists users with operating issues; performs software and system testing procedures, programming, bug verification, release testing, and beta support. Trains users in the operation and procedures of the application; consults with users regarding application and maintenance of the software; assists users with problems as they arise. Schedules, performs, and monitors system backups; as necessary, performs data recoveries. Monitors operations to ensure compliance with government regulations. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Acts as liaison between and primary resource to vendors, technical support consultants, and departments in the resolution of complex system and networking problems; initiates, coordinates, and implements appropriate and corrective measures. Provides on going guidance and advice to team members, technical and programming staff, and users; assigns work to staff, reviews team members' work on a regular and as needed basis; ensures adherence to Information Services standards and County policies; coordinates appropriate training for team members; monitors productivity and quality of work. Attends and conducts a variety of planning and project meetings; develops cost, and time estimates; prepares progress/status reports, presentations and other documentation. Position Requirements Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information PHYSICAL REQUIREMENTS: Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive motion. Lifting, Carrying, Pushing and Pulling -- Light Work: Employees in this class will be exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, transcribe, view a computer terminal, read, etc. Positions in this class also may require employees to have depth perception in order to operate a motor vehicle. Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. WORKING CONDITIONS: Office Work: Employees in this class will most often be working in an office setting. Traffic Hazards: Employees in this class may be required to operate a vehicle and thus will be subject to traffic hazards while driving. Disruptive/Confrontational Human Contacts: Employees in this class may be subject to disruptive and confrontational people. OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. Selection Process Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/17/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Information Technology Analyst IV Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. The Information Technology Analyst IV classification differs from the: Principal Information Technology Analyst job class in that the latter is responsible for a major section, program or initiative with a high level of independence and responsibility for significant resources. To see the recruitment brochure, please click here . Essential Duties This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department Coordinates and/or participates in the selection, development, installation, and modification of software systems for a variety of County service areas and enterprise systems; consults with users to identify current operating procedures, clarify program objectives, and determine data requirements; customize user interfaces and reporting systems; participates in the creation and maintenance of data exchange between systems. Oversees, coordinates, and/or participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for users in support of section, division, department, multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements. Installs and administers database and file management software; customizes vendor database software to meet county requirements; provides technical design of databases; monitors performance of databases and corrects problems and/or improves performance; oversees, coordinates and installs hardware and software required for county-wide systems. Maintains operating systems, and environmental and data communications software; monitors performance of hardware and operation system software and corrects problems and/or improves performance; designs back-up and recovery procedures; supports computer operations. Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems. Consults with supervisor and users to resolve questions of application intent, data input and output requirements, and the inclusion of internal checks and controls; participates in design meetings and consults with other staff to evaluate programs and determine feasibility of design within time and cost constraints; integrates complex and multi functional' systems for inter operability over multiple platforms and technologies; prepares and analyzes flowcharts and diagrams exhibiting the sequence of steps the program must follow and the logical operations required. Higher level positions may act as project manager/team leader in support of large, complex, and multi functional computerized system(s); assists in preparation of the computer services budget; monitors assigned budget(s) for designated data processing/applications systems as assigned. Collects information regarding capabilities and limitations of existing systems, and desired capabilities of future systems; recommends, schedules, plans, develops and implements new systems, system upgrades, and modifications to provide capability for proposed projects, ensure efficient operation, and use allotted space effectively. Confers with users, consultants, and programmers to plan data security for software; ensures compatibility of planned security measures with established security systems software; coordinates implementation of vendor-issued security software updates; reviews and addresses violations of computer security procedures. Analyzes various factors including number of users serviced by data processing equipment, reporting formats required, volume of transactions, time requirements, and security requirements to determine hardware configurations. Codes applications and routines using various computer programming languages; reviews programs to identify and correct errors; designs screen displays to meet user needs; submits plans and designs to user for approval; develops and maintains documentation of program development process. Designs project plans based on scope, resources, budget, and personnel; acts as liaison between implementation personnel, management, and vendors, reviewing project details and obtaining approval; oversees production of project deliverables; selects, oversees, and advises project team members; ensures that project adheres to deadlines and budget constraints; coordinates project development with affected groups. Plans, designs, installs, configures, upgrades, tunes, and maintains systems software, database and file management software; allocates, formats, and customizes vendor software releases to meet requirements; attends specification meetings with project team workers to determine scope and limitations of database project; establishes physical database parameters; confers with coworkers to determine impact and staff cost of database changes; oversees changes to database management system; communicates with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data; creates, monitors, and maintains computer databases. Researches, identifies, evaluates, procures, tests, and configures network systems including hardware and software; oversees the acquisition, installation, and implementation of network equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components. Utilizes network monitoring tools to monitor servers, firewalls, and network components for errors, security issues, and other problems; reviews device, network, and application logs; reviews usage and utilization statistics; coordinates network operations, support, and disaster recovery. Perform network and engineering planning duties; assesses growth requirements; conducts capacity, life-expectancy and feasibility analyses; identifies areas of operation that require upgrades; integrates new technologies with existing technologies by creating detailed system migration plans prior to implementation; studies the integrity and security of data to establish system configurations; monitors system to control and monitor traffic; plans configuration changes and resolves complex installation problems; devises and implements strategies for connectivity to other systems through the use of routers, bridges and gateways. Troubleshoots and resolves software, hardware, operating system, and networking problems; communicates with vendor, supervisor, and other staff as necessary to research and resolve problems; contacts programmers to convey software errors or to recommend alterations to programs; contacts vendors to request service for defective products. Assists users with operating issues; performs software and system testing procedures, programming, bug verification, release testing, and beta support. Trains users in the operation and procedures of the application; consults with users regarding application and maintenance of the software; assists users with problems as they arise. Schedules, performs, and monitors system backups; as necessary, performs data recoveries. Monitors operations to ensure compliance with government regulations. Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate. Acts as liaison between and primary resource to vendors, technical support consultants, and departments in the resolution of complex system and networking problems; initiates, coordinates, and implements appropriate and corrective measures. Provides on going guidance and advice to team members, technical and programming staff, and users; assigns work to staff, reviews team members' work on a regular and as needed basis; ensures adherence to Information Services standards and County policies; coordinates appropriate training for team members; monitors productivity and quality of work. Attends and conducts a variety of planning and project meetings; develops cost, and time estimates; prepares progress/status reports, presentations and other documentation. Position Requirements Education: Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. Supplemental Information PHYSICAL REQUIREMENTS: Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling (i.e. sense of touch), and repetitive motion. Lifting, Carrying, Pushing and Pulling -- Light Work: Employees in this class will be exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, transcribe, view a computer terminal, read, etc. Positions in this class also may require employees to have depth perception in order to operate a motor vehicle. Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. WORKING CONDITIONS: Office Work: Employees in this class will most often be working in an office setting. Traffic Hazards: Employees in this class may be required to operate a vehicle and thus will be subject to traffic hazards while driving. Disruptive/Confrontational Human Contacts: Employees in this class may be subject to disruptive and confrontational people. OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. Selection Process Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. Qualifying Under Education - Verification of Education Required All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title and the recruitment number in your email or fax. Veteran’s Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/17/2024 5:00 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Water is looking for a Geographical Information System (GIS) Supervisor to join their amazing team! The GIS Supervisor plays a key role in guiding the direction, innovation, and sustainment of Tacoma Water’s GIS capability. This role will supervise a team of seven represented GIS members who work to keep Water’s GIS maps, apps and data accurate in support of Water operations. In this role you will help to shape the GIS strategic direction from both an architectural and implementation perspective. The position will work with appropriate department staff to make modifications to the GIS infrastructure, training, and support processes to align with the strategic direction of Water. Responsibilities Include: Supervise a team of GIS professionals represented by various labor unions by motivating, training, and delegating assignments; monitoring performance; and taking appropriate disciplinary/corrective action. Foster environment of learning and collaboration by setting performance standards and expectations; providing feedback; and supporting career development of staff. Direct and support geospatial team in the automation of GIS workflows and streamline processes and procedures Act as a department liaison between the Tacoma Water GIS team and other information technology groups within the utility to ensure the overall health of the GIS environment. Engage with customers, end users, GIS professionals, IT professionals, and management to discuss GIS solutions, business needs, and desired outcomes. Prioritize activities of the Geospatial team, in alignment with Business Services, Operational Technology, and Tacoma Water priorities. Participates in key planning and decision-making activities and provides leadership and guidance to staff Mature the GIS service delivery model by developing Service Portfolio, and Service Level Agreements (SLA’s) Perform hiring activities such as recruitment, applicant review, applicant interviews, and make hiring recommendations of staff. Design, plan, and implement long term GIS solutions to support business customers and their changing needs across the water utility. Research, investigate, and make recommendations regarding development, issuance, and evaluation of responses for RFPs and RFQs for the acquisition of software, hardware and professional services contracts Develop organizational design plan and make recommendations to the Operational Technology Services Assistant Division Manager and Business Services Section Manager, to include reporting structure of the team, team size, concentration of technical skill sets and behavioral competencies, and enhancing/streamlining process flows Adapts standard project approaches and templates to unique situations Anticipates, assesses, and responds to changing customer needs Actively seeks opportunities to improve business practices and provide innovative solutions. Qualifications Minimum Education* Bachelor's degree (may prefer/require Master's degree) Minimum Experience* 5 years of software development, software architecture and database/ data warehouse experience including 1 year prior at supervisory level. *Equivalency: 1 year of experience = 1 year of education Desired Qualifications: 5 years of lead or supervisory experience with proven expertise using Esri software Experience trouble shooting all types of technical issues and providing support on GIS applications, systems, ESRI software and supporting tools. Experience developing agency-wide information technology system architecture in support of GIS application development using ArcGIS Enterprise Experience deploying additional ArcGIS Enterprise capabilities, such as GeoEvent Server, Image Server, or Utility Network Experience with VertiGIS applications, including Web, Mobile, Workflow, and Reports Possession of industry certifications such as ITIL, GISP, or other technical certifications. Knowledge & Skills Strong customer focus through building customer relationships, positive attitude, and proven methods to effectively manage customer interactions. Strong project management skills. Experience with geospatial technologies and systems. Current knowledge of Esri’s GIS software platform including ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, and ArcGIS Desktop. Familiar with mobile GIS, data analytics tools, scripting/programming, and spatial visualization. Experience in vendor management, procurement, and contracting. Pursues recommended training and industry certifications to stay current in the field. Knowledge of basic managerial principals including development of goals, translation into a work program, development of budgets. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
May 02, 2024
Full Time
Position Description Tacoma Water is looking for a Geographical Information System (GIS) Supervisor to join their amazing team! The GIS Supervisor plays a key role in guiding the direction, innovation, and sustainment of Tacoma Water’s GIS capability. This role will supervise a team of seven represented GIS members who work to keep Water’s GIS maps, apps and data accurate in support of Water operations. In this role you will help to shape the GIS strategic direction from both an architectural and implementation perspective. The position will work with appropriate department staff to make modifications to the GIS infrastructure, training, and support processes to align with the strategic direction of Water. Responsibilities Include: Supervise a team of GIS professionals represented by various labor unions by motivating, training, and delegating assignments; monitoring performance; and taking appropriate disciplinary/corrective action. Foster environment of learning and collaboration by setting performance standards and expectations; providing feedback; and supporting career development of staff. Direct and support geospatial team in the automation of GIS workflows and streamline processes and procedures Act as a department liaison between the Tacoma Water GIS team and other information technology groups within the utility to ensure the overall health of the GIS environment. Engage with customers, end users, GIS professionals, IT professionals, and management to discuss GIS solutions, business needs, and desired outcomes. Prioritize activities of the Geospatial team, in alignment with Business Services, Operational Technology, and Tacoma Water priorities. Participates in key planning and decision-making activities and provides leadership and guidance to staff Mature the GIS service delivery model by developing Service Portfolio, and Service Level Agreements (SLA’s) Perform hiring activities such as recruitment, applicant review, applicant interviews, and make hiring recommendations of staff. Design, plan, and implement long term GIS solutions to support business customers and their changing needs across the water utility. Research, investigate, and make recommendations regarding development, issuance, and evaluation of responses for RFPs and RFQs for the acquisition of software, hardware and professional services contracts Develop organizational design plan and make recommendations to the Operational Technology Services Assistant Division Manager and Business Services Section Manager, to include reporting structure of the team, team size, concentration of technical skill sets and behavioral competencies, and enhancing/streamlining process flows Adapts standard project approaches and templates to unique situations Anticipates, assesses, and responds to changing customer needs Actively seeks opportunities to improve business practices and provide innovative solutions. Qualifications Minimum Education* Bachelor's degree (may prefer/require Master's degree) Minimum Experience* 5 years of software development, software architecture and database/ data warehouse experience including 1 year prior at supervisory level. *Equivalency: 1 year of experience = 1 year of education Desired Qualifications: 5 years of lead or supervisory experience with proven expertise using Esri software Experience trouble shooting all types of technical issues and providing support on GIS applications, systems, ESRI software and supporting tools. Experience developing agency-wide information technology system architecture in support of GIS application development using ArcGIS Enterprise Experience deploying additional ArcGIS Enterprise capabilities, such as GeoEvent Server, Image Server, or Utility Network Experience with VertiGIS applications, including Web, Mobile, Workflow, and Reports Possession of industry certifications such as ITIL, GISP, or other technical certifications. Knowledge & Skills Strong customer focus through building customer relationships, positive attitude, and proven methods to effectively manage customer interactions. Strong project management skills. Experience with geospatial technologies and systems. Current knowledge of Esri’s GIS software platform including ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, and ArcGIS Desktop. Familiar with mobile GIS, data analytics tools, scripting/programming, and spatial visualization. Experience in vendor management, procurement, and contracting. Pursues recommended training and industry certifications to stay current in the field. Knowledge of basic managerial principals including development of goals, translation into a work program, development of budgets. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Apr 16, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Contra Costa County, CA
Martinez, California, United States
The Position About the Department of Information Technology The Contra Costa County Department of Information Technology (DoIT) provides a full range of services to the entire County and in the service of its various departments. DoIT’s team manages the central corporate computing complex, the County Wide Area Network (WAN), numerous Local Area Networks (LANs), and provides business and technical consulting services to departments and managers throughout the organization. The department provides services in Administration, Operations, Customer Service Center, Systems & Programming, Desktop and Network Services, Information Security, Public Safety Radio System over the Countywide Microwave System, and Telecommunications and Wide Area Network. Departmental staff provide assistance 24 hours a day, 7 days a week in order to meet the County’s needs. The Position and Ideal Candidate The Information Systems Division Director (Division Director) formulates, develops, plans, organizes, coordinates, and directs the staff and operations for one of the Divisions in the Department of Information Technology. The Department is organized into five divisions: Technical Services, Telecommunications, Enterprise Systems, Security, and Administration. This role is dedicated to the management of the Technical Services Division. We are looking for someone who has: The ability to be an effective communicator who assesses and includes stakeholders in decision-making and delivery. A deep understanding and experienced in the management and maintenance of large scale enterprise networks, enterprise grade datacenters, developing and maintaining private cloud platforms, and experienced in data communications technologies. Demonstrated ability to successfully manage staff conflicts. Proven ability to build high performing, collaborative technical teams. Proven ability to build and maintain strong relationships with customer departments. Proven ability to develop and manage multi-million dollar budgets. Demonstrated success in vendor management and managed services providers. What you will typically be responsible for: The 24x7x365 uptime for the County’s enterprise Wide Area Network that services critical County services including fire/life/safety functions. The 24x7x365 uptime and operations of the County’s data center. Developing the annual budget for the division, currently at over $12 million. Representing the Information Technology Department as determined by CIO/Director and ACIOs. Supervising 25+ employees within the Enterprise Systems Division and managing the division’s budget. Developing equipment and software replacement plans including Request for Proposal (RFP’s) for appropriate selection and recommending acquisition of equipment to the CIO/Director and ACIOs. A few reasons you might love this job: You will have the opportunity to lead, motivate, coach, and develop employees. You thrive in an environment where you have the opportunity to lead a team through challenges. You will be on the leading edge of emerging technologies and innovation. A few challenges you might face in this job : You will manage multiple priorities and deadlines, and balance competing interests. You maintain a high level of responsibility and accountability. You will be responsible to managing to a strict budget. You must be able to respond to critical outages 24x7x365. Competencies Required: Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Professional Impact : Presenting self as a positive representative of the organization Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Allocating Resources : Prioritizing the use of fiscal and material resources to maximize organizational effectiveness Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks To read the complete job description, please visit the website: www.cccounty.us/hr Minimum Qualifications License: Candidates must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process; AND Education: Possession of a Bachelor's degree from an accredited college or university with major in computer science, business administration, public administration or a closely related field; AND Experience: Four (4) years of full-time experience in information systems which include two (2) years of senior management and administrative responsibility in a medium to large organization for enterprise & business systems including but not limited to ERP systems (People Soft), GIS, security, legacy systems (Mainframe) and customer specific information systems applications and services, or telecommunications and radio systems, or technical services, including networking, WAN, helpdesk, data center operations, desktop support, database management and servers. Government experience is preferred. Substitution for Education: Possession of a current CISSP (Certified Information Systems Security Professional), CISM (Certified Information Systems Manager), or GSLC (GIAC Security Leadership Certification) certification may substitute for part or all of the required education. Desirable Qualifications: Experience in Government Management or Public Administration. Professional credentials such as a certificate in management, project management professional (PMP), or applications/systems certificates Minimum of 5+ years in a senior leadership role within a large enterprise IT Department. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/16/2024 11:59 PM Pacific
May 03, 2024
Full Time
The Position About the Department of Information Technology The Contra Costa County Department of Information Technology (DoIT) provides a full range of services to the entire County and in the service of its various departments. DoIT’s team manages the central corporate computing complex, the County Wide Area Network (WAN), numerous Local Area Networks (LANs), and provides business and technical consulting services to departments and managers throughout the organization. The department provides services in Administration, Operations, Customer Service Center, Systems & Programming, Desktop and Network Services, Information Security, Public Safety Radio System over the Countywide Microwave System, and Telecommunications and Wide Area Network. Departmental staff provide assistance 24 hours a day, 7 days a week in order to meet the County’s needs. The Position and Ideal Candidate The Information Systems Division Director (Division Director) formulates, develops, plans, organizes, coordinates, and directs the staff and operations for one of the Divisions in the Department of Information Technology. The Department is organized into five divisions: Technical Services, Telecommunications, Enterprise Systems, Security, and Administration. This role is dedicated to the management of the Technical Services Division. We are looking for someone who has: The ability to be an effective communicator who assesses and includes stakeholders in decision-making and delivery. A deep understanding and experienced in the management and maintenance of large scale enterprise networks, enterprise grade datacenters, developing and maintaining private cloud platforms, and experienced in data communications technologies. Demonstrated ability to successfully manage staff conflicts. Proven ability to build high performing, collaborative technical teams. Proven ability to build and maintain strong relationships with customer departments. Proven ability to develop and manage multi-million dollar budgets. Demonstrated success in vendor management and managed services providers. What you will typically be responsible for: The 24x7x365 uptime for the County’s enterprise Wide Area Network that services critical County services including fire/life/safety functions. The 24x7x365 uptime and operations of the County’s data center. Developing the annual budget for the division, currently at over $12 million. Representing the Information Technology Department as determined by CIO/Director and ACIOs. Supervising 25+ employees within the Enterprise Systems Division and managing the division’s budget. Developing equipment and software replacement plans including Request for Proposal (RFP’s) for appropriate selection and recommending acquisition of equipment to the CIO/Director and ACIOs. A few reasons you might love this job: You will have the opportunity to lead, motivate, coach, and develop employees. You thrive in an environment where you have the opportunity to lead a team through challenges. You will be on the leading edge of emerging technologies and innovation. A few challenges you might face in this job : You will manage multiple priorities and deadlines, and balance competing interests. You maintain a high level of responsibility and accountability. You will be responsible to managing to a strict budget. You must be able to respond to critical outages 24x7x365. Competencies Required: Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Professional Impact : Presenting self as a positive representative of the organization Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Allocating Resources : Prioritizing the use of fiscal and material resources to maximize organizational effectiveness Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks To read the complete job description, please visit the website: www.cccounty.us/hr Minimum Qualifications License: Candidates must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process; AND Education: Possession of a Bachelor's degree from an accredited college or university with major in computer science, business administration, public administration or a closely related field; AND Experience: Four (4) years of full-time experience in information systems which include two (2) years of senior management and administrative responsibility in a medium to large organization for enterprise & business systems including but not limited to ERP systems (People Soft), GIS, security, legacy systems (Mainframe) and customer specific information systems applications and services, or telecommunications and radio systems, or technical services, including networking, WAN, helpdesk, data center operations, desktop support, database management and servers. Government experience is preferred. Substitution for Education: Possession of a current CISSP (Certified Information Systems Security Professional), CISM (Certified Information Systems Manager), or GSLC (GIAC Security Leadership Certification) certification may substitute for part or all of the required education. Desirable Qualifications: Experience in Government Management or Public Administration. Professional credentials such as a certificate in management, project management professional (PMP), or applications/systems certificates Minimum of 5+ years in a senior leadership role within a large enterprise IT Department. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/16/2024 11:59 PM Pacific
JOB SUMMARY The City of San Marcos has engaged Mosaic Public Partners to conduct an executive search for our next two Assistant City Managers. A preliminary closing date has been set for May 20, 2024, however candidates are encouraged to apply immediately, as this recruitment will close early once a sufficiently strong candidate pool has been established. To apply and view the recruitment brochure with more information on this opportunity: Assistant City Managers | City of San Marcos | Mosaic Public Partners THE OPPORTUNITY With the retirement of two esteemed Assistant City Managers, the City of San Marcos has two exciting opportunities for the role of Assistant City Manager. This presents a unique chance to elevate your career within a dynamic, flourishing city located in the heart of the highly sought-after Texas Hill Country. Join us in shaping the future of San Marcos, a city celebrated for its diversity, vibrancy, and rapid growth. ABOUT SAN MARCOS San Marcos, Texas, the proud home of Texas State University, serves as the county seat of Hays County. A vibrant community with over 80,000 residents across 40 square miles, it’s a gem nestled between the San Marcos and Blanco Rivers along Interstate Highway 35, perfectly positioned between San Antonio and Austin. Millions of visitors are attracted to San Marcos to experience the serene beauty of the Texas Hill Country and some of the most popular attractions in the state. San Marcos has been named one of the “Best Places to Raise Your Kids” by Business Week and was named the “#1 Retirement Community” by Forbes. Residents enjoy convenient access to an array of amenities and unmatched recreational opportunities. CITY GOVERNMENT The City of San Marcos operates under the council-manager form of government. The City Council is comprised of six Council Members and a Mayor, all elected at-large. The City provides a wide array of municipal services through 850 employees in twenty municipal departments and has an all-funds budget of $259 million. In addition to the general government functions discussed above, the City has several enterprise funds including electric utility, storm water management, transit, resource recovery, and water and wastewater. The City operates the coordinated public transit system with Texas State University, a regional airport, and a cemetery. THE POSITIONS Reporting to the City Manager, the Assistant City Managers are responsible for executive oversight for assigned departments and provide a key role for the City Manager’s Office by ensuring that excellent customer service and responsiveness are provided by all employees. These positions function with a high degree of autonomy and corresponding responsibility and always require the highest ethical standards and integrity as a representative of the City's executive management team. One Assistant City Manager will be responsible for the public safety portfolio and will oversee the departments of Emergency Management, Fire, Police, Neighborhood Enhancement (Health, Code Compliance and Animal Services, Resource Recovery, and WIC), and Park Rangers/City Marshals. The second position will be responsible for a general services portfolio and will oversee the departments of Destination Services, Human Resources, Information Technology/GIS, Parks & Recreation, and Public Works. Key responsibilities include serving as a member of the Executive and the Leadership Teams and advising the City Manager and City Council; directing and managing the activities of assigned departments; ensuring high functional performance and that departments meet the City's mission; ensuring that public funds are expended in a fiscally responsible manner including guiding the departmental operating and capital budgets, making decisions on recommendations from departments, and advising on the effective use of resources; and acting as liaison with outside entities, local, state, and federal agencies, universities, and the Chamber of Commerce on diverse issues. The ideal candidate will have the ability to carefully navigate politically sensitive situations; bridge varying interests and engage thoughtfully with stakeholders to create a positive customer experience; resolve conflict, manage change and sensitive topics, plan, analyze, and evaluate programs/services, operational needs, and fiscal constraints; build trust and demonstrate integrity by being honest and honoring commitments; and the ability to communicate in both English and Spanish is desirable. QUALIFICATIONS The following are the minimum qualifications for the position of Assistant City Manager: Education: A Bachelor’s degree in Public Administration or a related field is required. A Master’s degree is highly desirable. Experience: Ten years of progressively responsible management experience in managing municipal functions, with at least five years in executive leadership such as a Director, Assistant City Manager or City Manager. SALARY AND BENEFITS The salary range for this position is up to $220,000 for well qualified candidates. The City of San Marcos offers an excellent benefits package including retirement through the Texas Municipal Retirement System (TMRS) with an employee contribution of 7% of salary and a 2:1 matching contribution by the City. Employees vest in 5 years and are eligible to retire after 20 years of service at any age. TMRS allows for service credit from other public agencies. Additional information can be found at www.tmrs.com . The City of San Marcos offers a wide array of additional benefits. Review the City of San Marcos Employee Benefits Guide for more information. APPLICATION AND SELECTION PROCESS This recruitment is scheduled to close on Monday, May 20, 2024, however the City may close the recruitment at any time once a sufficiently qualified pool of candidates has been established . Interested candidates should immediately submit a comprehensive résumé and compelling cover letter below. Confidential inquiries are welcomed to: Greg Nelson | greg@mosaicpublic.com | (916) 550-4100 Bryan Noblett | bryan@mosaicpublic.com | (916) 550-4100 The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. View Our Benefits Guide. BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas Municipal Retirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 5/20/2024 11:59 PM Central
Apr 10, 2024
Full Time
JOB SUMMARY The City of San Marcos has engaged Mosaic Public Partners to conduct an executive search for our next two Assistant City Managers. A preliminary closing date has been set for May 20, 2024, however candidates are encouraged to apply immediately, as this recruitment will close early once a sufficiently strong candidate pool has been established. To apply and view the recruitment brochure with more information on this opportunity: Assistant City Managers | City of San Marcos | Mosaic Public Partners THE OPPORTUNITY With the retirement of two esteemed Assistant City Managers, the City of San Marcos has two exciting opportunities for the role of Assistant City Manager. This presents a unique chance to elevate your career within a dynamic, flourishing city located in the heart of the highly sought-after Texas Hill Country. Join us in shaping the future of San Marcos, a city celebrated for its diversity, vibrancy, and rapid growth. ABOUT SAN MARCOS San Marcos, Texas, the proud home of Texas State University, serves as the county seat of Hays County. A vibrant community with over 80,000 residents across 40 square miles, it’s a gem nestled between the San Marcos and Blanco Rivers along Interstate Highway 35, perfectly positioned between San Antonio and Austin. Millions of visitors are attracted to San Marcos to experience the serene beauty of the Texas Hill Country and some of the most popular attractions in the state. San Marcos has been named one of the “Best Places to Raise Your Kids” by Business Week and was named the “#1 Retirement Community” by Forbes. Residents enjoy convenient access to an array of amenities and unmatched recreational opportunities. CITY GOVERNMENT The City of San Marcos operates under the council-manager form of government. The City Council is comprised of six Council Members and a Mayor, all elected at-large. The City provides a wide array of municipal services through 850 employees in twenty municipal departments and has an all-funds budget of $259 million. In addition to the general government functions discussed above, the City has several enterprise funds including electric utility, storm water management, transit, resource recovery, and water and wastewater. The City operates the coordinated public transit system with Texas State University, a regional airport, and a cemetery. THE POSITIONS Reporting to the City Manager, the Assistant City Managers are responsible for executive oversight for assigned departments and provide a key role for the City Manager’s Office by ensuring that excellent customer service and responsiveness are provided by all employees. These positions function with a high degree of autonomy and corresponding responsibility and always require the highest ethical standards and integrity as a representative of the City's executive management team. One Assistant City Manager will be responsible for the public safety portfolio and will oversee the departments of Emergency Management, Fire, Police, Neighborhood Enhancement (Health, Code Compliance and Animal Services, Resource Recovery, and WIC), and Park Rangers/City Marshals. The second position will be responsible for a general services portfolio and will oversee the departments of Destination Services, Human Resources, Information Technology/GIS, Parks & Recreation, and Public Works. Key responsibilities include serving as a member of the Executive and the Leadership Teams and advising the City Manager and City Council; directing and managing the activities of assigned departments; ensuring high functional performance and that departments meet the City's mission; ensuring that public funds are expended in a fiscally responsible manner including guiding the departmental operating and capital budgets, making decisions on recommendations from departments, and advising on the effective use of resources; and acting as liaison with outside entities, local, state, and federal agencies, universities, and the Chamber of Commerce on diverse issues. The ideal candidate will have the ability to carefully navigate politically sensitive situations; bridge varying interests and engage thoughtfully with stakeholders to create a positive customer experience; resolve conflict, manage change and sensitive topics, plan, analyze, and evaluate programs/services, operational needs, and fiscal constraints; build trust and demonstrate integrity by being honest and honoring commitments; and the ability to communicate in both English and Spanish is desirable. QUALIFICATIONS The following are the minimum qualifications for the position of Assistant City Manager: Education: A Bachelor’s degree in Public Administration or a related field is required. A Master’s degree is highly desirable. Experience: Ten years of progressively responsible management experience in managing municipal functions, with at least five years in executive leadership such as a Director, Assistant City Manager or City Manager. SALARY AND BENEFITS The salary range for this position is up to $220,000 for well qualified candidates. The City of San Marcos offers an excellent benefits package including retirement through the Texas Municipal Retirement System (TMRS) with an employee contribution of 7% of salary and a 2:1 matching contribution by the City. Employees vest in 5 years and are eligible to retire after 20 years of service at any age. TMRS allows for service credit from other public agencies. Additional information can be found at www.tmrs.com . The City of San Marcos offers a wide array of additional benefits. Review the City of San Marcos Employee Benefits Guide for more information. APPLICATION AND SELECTION PROCESS This recruitment is scheduled to close on Monday, May 20, 2024, however the City may close the recruitment at any time once a sufficiently qualified pool of candidates has been established . Interested candidates should immediately submit a comprehensive résumé and compelling cover letter below. Confidential inquiries are welcomed to: Greg Nelson | greg@mosaicpublic.com | (916) 550-4100 Bryan Noblett | bryan@mosaicpublic.com | (916) 550-4100 The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. View Our Benefits Guide. BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas Municipal Retirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 5/20/2024 11:59 PM Central
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (remote/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION There is one vacancy for an IT Manager for the Data Team in the Innovative Digital Solutions Division of IST. The IT Data Manager will lead the expansion of the County’s enterprise Data and GIS programs. They enable data sharing throughout the County and collaborate with a variety of users and decision-makers at multiple levels of the organization. Working with cross-functional teams in a matrix environment, the IT Data Manager drives complex projects by setting long term strategies and project priorities and serving as a business relationship manager between clients, subject matter experts, and systems engineers to translate business and user requirements into system design and technical specifications. This position also oversees the day-to-day operations of a systems engineering team supporting a program which includes capabilities such as GIS, open Data, data analytics, data sharing, AI, and data-driven performance management. They perform full supervisory duties, including determining work assignments and schedules, hiring, motivating team members, and conducting performance planning, management, and evaluations. Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (remote/onsite) work schedule are available . However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed, and when deemed appropriate. ABOUT YOU The highly qualified IT Data Manager has the experience, aptitude, and excitement to be a data strategist and adviser, steward for ensuring data quality, evangelist for data sharing, and technologist for new data products. They have led the implementation of complex IT projects including coaching and developing the project team, project planning and reporting, and stakeholder engagement. They are a proactive, self-motivated leader with experience developing and managing an open government data effort, promoting a culture of data sharing, creating policy and governance, and driving innovation to ensure continuous improvements. They are comfortable with ambiguity, open to change, and can thrive in a fluid environment. They possess strong skills in organization, verbal/written communication, presentation, and facilitation. Additionally, they have an extensive background in working with systems engineering teams, designing IT systems, and providing technical expertise in the direction of technical teams for GIS, open data, data-driven performance management, data analytics, data sharing, AI, and other data related functions. Experience in these areas and with ESRI products is highly desirable. The Minimum Requirements are: Any eight-year combination of recent professional experience and relevant coursework that demonstrates the necessary knowledge and abilities. A typical way of achieving these requirements would be graduation with a bachelor’s degree from an accredited program with major coursework in computer science or a related field and four years of work experience related to the assignment. Education and experience must be related to the area of assignment. Fifteen (15) semester units of computer science coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience that has provided the required knowledge and abilities of the assignment. Required education may be substituted with related professional experience on a year for year basis. Internships completed in conjunction with coursework are excluded from being credited towards work experience, if they are counted towards educational requirements. Recent experience is defined as experience gained, in part, in the last five years or longer, if technically relevant. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/17/2024 11:59 PM Pacific
May 04, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (remote/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION There is one vacancy for an IT Manager for the Data Team in the Innovative Digital Solutions Division of IST. The IT Data Manager will lead the expansion of the County’s enterprise Data and GIS programs. They enable data sharing throughout the County and collaborate with a variety of users and decision-makers at multiple levels of the organization. Working with cross-functional teams in a matrix environment, the IT Data Manager drives complex projects by setting long term strategies and project priorities and serving as a business relationship manager between clients, subject matter experts, and systems engineers to translate business and user requirements into system design and technical specifications. This position also oversees the day-to-day operations of a systems engineering team supporting a program which includes capabilities such as GIS, open Data, data analytics, data sharing, AI, and data-driven performance management. They perform full supervisory duties, including determining work assignments and schedules, hiring, motivating team members, and conducting performance planning, management, and evaluations. Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (remote/onsite) work schedule are available . However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed, and when deemed appropriate. ABOUT YOU The highly qualified IT Data Manager has the experience, aptitude, and excitement to be a data strategist and adviser, steward for ensuring data quality, evangelist for data sharing, and technologist for new data products. They have led the implementation of complex IT projects including coaching and developing the project team, project planning and reporting, and stakeholder engagement. They are a proactive, self-motivated leader with experience developing and managing an open government data effort, promoting a culture of data sharing, creating policy and governance, and driving innovation to ensure continuous improvements. They are comfortable with ambiguity, open to change, and can thrive in a fluid environment. They possess strong skills in organization, verbal/written communication, presentation, and facilitation. Additionally, they have an extensive background in working with systems engineering teams, designing IT systems, and providing technical expertise in the direction of technical teams for GIS, open data, data-driven performance management, data analytics, data sharing, AI, and other data related functions. Experience in these areas and with ESRI products is highly desirable. The Minimum Requirements are: Any eight-year combination of recent professional experience and relevant coursework that demonstrates the necessary knowledge and abilities. A typical way of achieving these requirements would be graduation with a bachelor’s degree from an accredited program with major coursework in computer science or a related field and four years of work experience related to the assignment. Education and experience must be related to the area of assignment. Fifteen (15) semester units of computer science coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience that has provided the required knowledge and abilities of the assignment. Required education may be substituted with related professional experience on a year for year basis. Internships completed in conjunction with coursework are excluded from being credited towards work experience, if they are counted towards educational requirements. Recent experience is defined as experience gained, in part, in the last five years or longer, if technically relevant. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/17/2024 11:59 PM Pacific
THE OPPORTUNITY
With the retirement of two esteemed Assistant City Managers, the City of San Marcos has two exciting opportunities for the role of Assistant City Manager. This presents a unique chance to elevate your career within a dynamic, flourishing city located in the heart of the highly sought-after Texas Hill Country. Join us in shaping the future of San Marcos, a city celebrated for its diversity, vibrancy, and rapid growth.
ABOUT SAN MARCOS
San Marcos, Texas, the proud home of Texas State University, serves as the county seat of Hays County. A vibrant community with over 80,000 residents across 40 square miles, it’s a gem nestled between the San Marcos and Blanco Rivers along Interstate Highway 35, perfectly positioned between San Antonio and Austin. Millions of visitors are attracted to San Marcos to experience the serene beauty of the Texas Hill Country and some of the most popular attractions in the state. San Marcos has been named one of the “Best Places to Raise Your Kids” by Business Week and was named the “#1 Retirement Community” by Forbes. Residents enjoy convenient access to an array of amenities and unmatched recreational opportunities.
CITY GOVERNMENT
The City of San Marcos operates under the council-manager form of government. The City Council is comprised of six Council Members and a Mayor, all elected at-large. The City provides a wide array of municipal services through 850 employees in twenty municipal departments and has an all-funds budget of $259 million. In addition to the general government functions discussed above, the City has several enterprise funds including electric utility, storm water management, transit, resource recovery, and water and wastewater. The City operates the coordinated public transit system with Texas State University, a regional airport, and a cemetery.
THE POSITIONS
Reporting to the City Manager, the Assistant City Managers are responsible for executive oversight for assigned departments and provide a key role for the City Manager’s Office by ensuring that excellent customer service and responsiveness are provided by all employees. These positions function with a high degree of autonomy and corresponding responsibility and always require the highest ethical standards and integrity as a representative of the City's executive management team.
One Assistant City Manager will be responsible for the public safety portfolio and will oversee the departments of Emergency Management, Fire, Police, Neighborhood Enhancement (Health, Code Compliance and Animal Services, Resource Recovery, and WIC), and Park Rangers/City Marshals. The second position will be responsible for a general services portfolio and will oversee the departments of Destination Services, Human Resources, Information Technology/GIS, Parks & Recreation, and Public Works.
Key responsibilities include serving as a member of the Executive and the Leadership Teams and advising the City Manager and City Council; directing and managing the activities of assigned departments; ensuring high functional performance and that departments meet the City's mission; ensuring that public funds are expended in a fiscally responsible manner including guiding the departmental operating and capital budgets, making decisions on recommendations from departments, and advising on the effective use of resources; and acting as liaison with outside entities, local, state, and federal agencies, universities, and the Chamber of Commerce on diverse issues.
The ideal candidate will have the ability to carefully navigate politically sensitive situations; bridge varying interests and engage thoughtfully with stakeholders to create a positive customer experience; resolve conflict, manage change and sensitive topics, plan, analyze, and evaluate programs/services, operational needs, and fiscal constraints; build trust and demonstrate integrity by being honest and honoring commitments; and the ability to communicate in both English and Spanish is desirable.
SALARY AND BENEFITS
The salary range for this position is up to $220,000 for well qualified candidates. The City of San Marcos offers an excellent benefits package including retirement through the Texas Municipal Retirement System (TMRS) with an employee contribution of 7% of salary and a 2:1 matching contribution by the City. Employees vest in 5 years and are eligible to retire after 20 years of service at any age. TMRS allows for service credit from other public agencies. Additional information can be found at www.tmrs.com.
The City of San Marcos offers a wide array of additional benefits. Review the City of San Marcos Employee Benefits Guide for more information.
APPLICATION AND SELECTION PROCESS
This recruitment is scheduled to close on Monday, May 20, 2024, however the City may close the recruitment at any time once a sufficiently qualified pool of candidates has been established. Interested candidates should immediately submit a comprehensive résumé and compelling cover letter at:
mosaicpublic.com/careers
Confidential inquiries are welcomed to:
Greg Nelson | greg@mosaicpublic.com | (916) 550-4100
Bryan Noblett | bryan@mosaicpublic.com | (916) 550-4100
This recruitment incorporates existing rules and regulations that govern public sector recruitments in the State of Texas. In accordance with public disclosure/open record laws, information submitted for consideration may be made available to the public upon request by interested parties.
The City of San Marcos is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of age, race, religion, pregnancy, sex, gender identity, sexual preference, color, national origin or disability. The City is also a Drug Free and Smoke Free Employer.
Apr 08, 2024
Full Time
THE OPPORTUNITY
With the retirement of two esteemed Assistant City Managers, the City of San Marcos has two exciting opportunities for the role of Assistant City Manager. This presents a unique chance to elevate your career within a dynamic, flourishing city located in the heart of the highly sought-after Texas Hill Country. Join us in shaping the future of San Marcos, a city celebrated for its diversity, vibrancy, and rapid growth.
ABOUT SAN MARCOS
San Marcos, Texas, the proud home of Texas State University, serves as the county seat of Hays County. A vibrant community with over 80,000 residents across 40 square miles, it’s a gem nestled between the San Marcos and Blanco Rivers along Interstate Highway 35, perfectly positioned between San Antonio and Austin. Millions of visitors are attracted to San Marcos to experience the serene beauty of the Texas Hill Country and some of the most popular attractions in the state. San Marcos has been named one of the “Best Places to Raise Your Kids” by Business Week and was named the “#1 Retirement Community” by Forbes. Residents enjoy convenient access to an array of amenities and unmatched recreational opportunities.
CITY GOVERNMENT
The City of San Marcos operates under the council-manager form of government. The City Council is comprised of six Council Members and a Mayor, all elected at-large. The City provides a wide array of municipal services through 850 employees in twenty municipal departments and has an all-funds budget of $259 million. In addition to the general government functions discussed above, the City has several enterprise funds including electric utility, storm water management, transit, resource recovery, and water and wastewater. The City operates the coordinated public transit system with Texas State University, a regional airport, and a cemetery.
THE POSITIONS
Reporting to the City Manager, the Assistant City Managers are responsible for executive oversight for assigned departments and provide a key role for the City Manager’s Office by ensuring that excellent customer service and responsiveness are provided by all employees. These positions function with a high degree of autonomy and corresponding responsibility and always require the highest ethical standards and integrity as a representative of the City's executive management team.
One Assistant City Manager will be responsible for the public safety portfolio and will oversee the departments of Emergency Management, Fire, Police, Neighborhood Enhancement (Health, Code Compliance and Animal Services, Resource Recovery, and WIC), and Park Rangers/City Marshals. The second position will be responsible for a general services portfolio and will oversee the departments of Destination Services, Human Resources, Information Technology/GIS, Parks & Recreation, and Public Works.
Key responsibilities include serving as a member of the Executive and the Leadership Teams and advising the City Manager and City Council; directing and managing the activities of assigned departments; ensuring high functional performance and that departments meet the City's mission; ensuring that public funds are expended in a fiscally responsible manner including guiding the departmental operating and capital budgets, making decisions on recommendations from departments, and advising on the effective use of resources; and acting as liaison with outside entities, local, state, and federal agencies, universities, and the Chamber of Commerce on diverse issues.
The ideal candidate will have the ability to carefully navigate politically sensitive situations; bridge varying interests and engage thoughtfully with stakeholders to create a positive customer experience; resolve conflict, manage change and sensitive topics, plan, analyze, and evaluate programs/services, operational needs, and fiscal constraints; build trust and demonstrate integrity by being honest and honoring commitments; and the ability to communicate in both English and Spanish is desirable.
SALARY AND BENEFITS
The salary range for this position is up to $220,000 for well qualified candidates. The City of San Marcos offers an excellent benefits package including retirement through the Texas Municipal Retirement System (TMRS) with an employee contribution of 7% of salary and a 2:1 matching contribution by the City. Employees vest in 5 years and are eligible to retire after 20 years of service at any age. TMRS allows for service credit from other public agencies. Additional information can be found at www.tmrs.com.
The City of San Marcos offers a wide array of additional benefits. Review the City of San Marcos Employee Benefits Guide for more information.
APPLICATION AND SELECTION PROCESS
This recruitment is scheduled to close on Monday, May 20, 2024, however the City may close the recruitment at any time once a sufficiently qualified pool of candidates has been established. Interested candidates should immediately submit a comprehensive résumé and compelling cover letter at:
mosaicpublic.com/careers
Confidential inquiries are welcomed to:
Greg Nelson | greg@mosaicpublic.com | (916) 550-4100
Bryan Noblett | bryan@mosaicpublic.com | (916) 550-4100
This recruitment incorporates existing rules and regulations that govern public sector recruitments in the State of Texas. In accordance with public disclosure/open record laws, information submitted for consideration may be made available to the public upon request by interested parties.
The City of San Marcos is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of age, race, religion, pregnancy, sex, gender identity, sexual preference, color, national origin or disability. The City is also a Drug Free and Smoke Free Employer.