Cloud Email Administrator

CITY OF ORLANDO, FL
Orlando, Florida United States  View Map
Posted: May 24, 2025
  • Salary: USD 34.60 - 44.11 per hour USD
  • Salary Top:44
  • Full Time
  • Administration and Management
  • Job Description

    Salary Range

    $34.60-$44.11

    Job Posting End Date - Applications will no longer be accepted starting

    06-06-2025

    Job Summary

    Performs professional, technical, and administrative work related to managing technical systems (Office 365). Ensures high availability, reliability, and optimal performance of Office 365 email services and associated business communication applications. Participates in the planning and implementation of policies and procedures; and ensures that email provisioning and maintenance is consistent with City goals, industry best practices, and regulatory requirements. Work is performed under the general supervision of the Information Security and Compliance Manager and performance is reviewed through conferences, system status reports, and achievement of goals and objectives.

    Minimum Qualifications:

    Bachelor's Degree in Information Systems, Programming, Computer Science, or related field and three (3) years of experience managing Office 365 environments, including Exchange Online, Microsoft Teams, and OneDrive; or an equivalent combination of education, training, and experience. Must pass police background investigation.

    Microsoft Security, Compliance, and Identity Fundamentals & Microsoft 365 Certified: Messaging Administrator Associate certifications are preferred.

    Knowledge, Skills & Abilities
    • Strong understanding of Office 365 architecture, Exchange Online, and email security (ATP, anti-spam, anti-phishing).
    • Proficiency with PowerShell for Office 365 administration and automation.
    • Knowledge of Azure Active Directory, Conditional Access policies, and Multi-Factor Authentication (MFA).
    • Skilled with email routing, transport rules, and data loss prevention (DLP) policies.
    • Skilled with hybrid Exchange configurations and migrations to Office 365.
    • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
    • High attention to detail and commitment to maintaining data integrity and security.


    Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

    If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
    • Two (2) years of direct experience for an associate degree;
    • Four (4) years of direct experience for a bachelor's degree;
    • Six (6) years of direct experience for a master's degree; or
    • Nine (9) years of direct experience for a doctoral degree.
  • ABOUT THE COMPANY

    • City of Orlando
    • City of Orlando

    Orlando, The City Beautiful

    For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.

    This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.

    Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.

    Come be part of our community with the City of Orlando.

    Show more

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