City of Olathe

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (up to 19 hours) Job Summary Pay Range: $17.13/hour to $18.43/hour Are you looking for an opportunity to work part-time? Are you interested in working with people in a customer service setting? How do you feel about working with a team that focuses on continuous improvement, innovation, and collaboration? If these statements sound interesting to you, apply to join our team in this role working at the front desk at Olathe Community Center. We are currently hiring for someone to work part time (up to 19 hours a week). We are committed to learning and growth at the City of Olathe. In this role, employees can learn new skills and complete varied work responsibilities each day. With each day never looking the same, we can guarantee you'll never be bored. This positionis a great opportunity for someone looking for the chance to provide customer service to the public. They will handle routine questions from the public and enjoy a beautiful work environment. For more details, review the full job details and requirements below. The Customer Service Representative I performs a wide variety of customer service-related functions such as handling a high volume of telephone calls, processing POS transactions, assisting customers with inquiries, and resolving customer issues. The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, & III. Key Responsibilities Oversees check out of sports equipment and maintains documentation and collateral; u ses multiple software tools and systems to complete work. Follows facility policies and practices; monitors customer access to facility and programs and enforces policies with respect and consistency. Processes and verifies minor, adult, and day waivers accurately and efficiently. Manages lost and found items and logs. Qualifications Experience: Two years of customer service and administrative experience is required along with excellent computer skills including proficiency with Microsoft Office basic functions. The successful candidate will also need strong customer service, time management, and organization skills. Education: A high school diploma or equivalent is required. Licenses & Certifications: None Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish preferred. Environmental or Physical Demands: May be required to lift at least 20 lbs.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (20 to 29 hours with KPERS benefits) Job Summary Salary Range: $21.75 to $ 24.08 At the City of Olathe, Kansas, we’re "Setting the Standard for Excellence in Public Service," both for our residents and employees. It’s at the core of our Vision, Values, and Mission. It’s the basis for our organizational culture and we’re looking for employees who share our values of integrity, learning, customer service, and more. As one of the fastest growing cities in the region, we strive to find innovative, engaged employees who are excited to help shape the future of our great City. For more details, review the full job details and requirements below. The Billing and Support Specialist I is responsible for interacting continuously with citizens and customers. The position includes being focused on investigating and resolving inquiries. The Billing and Support Specialist I will contribute to a strong team and model behaviors to accomplish desired results. This role will leverage knowledge and skills to contribute to efforts to collaborate with internal teams to achieve goals utilizing high standards and processes established by the organization. Key Responsibilities Listens and responds to customer requests, complaints, and complex issues. Recognizes and recommends related process improvements with internal and external teams to gain efficiencies. Writes, updates, and regularly reviews scripts and workflow process documentation. Responsible for the consistent application of organizational policies and procedures. Tests software to break/fix, identify temporary workarounds , and provide leader s feedback on issues and suggested improvements. Ensures the accuracy of utility services including usage/charge calculation, billing and collecting payment, cash handling procedures and citywide Accounts Receivable daily operations . Evaluate s and calculate s adjustments on commercial and residential accounts. Ensure s coordination with water companies regarding customer usage and accurately download usage readings into customer accounts for billing. Respond s to customer service calls, including answering questions regarding billing problems, negotiating payment schedules and establishing or disconnecting service. Maintain s a collaborative and team centric approach in accomplishing work. Seek s out and utilize s innovative opportunities for improved practices when applicable. Utilize s effective communication within the customer service team and externally to impacted parties as well as stakeholders. Provide s information to customers in person, chat, email or through phone inquiries for various city services. Provide s public with information on departmental and city policies and procedures. Receive s and process es large volume of payments, issue s receipts, and balance s and reconcile s daily logs with attention to credibility and accuracy. Handles confidential and sensitive information with discretion . Utilize s numerous computer software programs to initiate and process service requests, queries, and searches. Assist s with electronic filing of documents and organizing various paperwork items requiring a strong attention to detail. Creates invoices and credit memos, updat es customer files, and send s invoices and payment reminders to customers. Manage s the status of accounts and balances and identif ies inconsistencies. Responsible for over $ 6 5 million in annual billing and receivables. Update s accounts receivable database with new accounts or missed payments. Ensure s all c ustomers remain informed on their outstanding debts and deadlines. Collaborat e s with customers, third party institutions and other team members to resolve billing inconsistencies and errors. Input s payment history, upcoming payment information and/ or other financial data into an individual account. Recommend s financial solutions for customers who may need payment assistance. Performs other duties as assigned. Qualifications Experience: At least three year s of experience in a Customer Service Role is required . Experience handling high call volume, in person interactions, billing, reporting, and other support services is preferred. Education: A High School Diploma or equivalent is required. An Associates Degree or college level business coursework is preferred. Licenses & Certifications: A valid driver’s license and good driving record are required. Preference to candidates who are bondable.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary range: $60,320 to $82,764 If you are looking for a career that involves meeting new people daily and using great attention to detail this would be a rewarding position for you. The City of Olathe is the only city in Johnson County with arts alliance that offers year-round arts and cultural events through community theater, orchestra, civic band, chorus and exhibits. Olathe is ranked one of the best places to live in the U.S. in 2023. For more details, review the full job details and requirements below. The Volunteer Program Coordinator is responsible for establishing and maintaining strategies that build a collaborative, organized, and cohesive approach to volunteer programs across the City’s varied areas of work. This job serves as a liaison between stakeholders and partners which include internal and external groups, employees, and residents. In addition to the efforts for managing the City’s volunteer program, this position serves as a point of contact for the Olathe School District as it relates to internship coordination with both the CTE and 21st Century programs and also serves as a subject matter expert in volunteer management for the City’s emergency operations plans. Key Responsibilities Facilitates the implementation of a comprehensive volunteer experience in the City of Olathe which also includes school internship programming and coordination of volunteer activities in the event of emergency City operations; collaborates with stakeholders to identify program goals and measures of success; identifies strategies to engage new partners in the City’s volunteer program; grows and maintains community partnerships and relationships. Promotes a wide variety of volunteer opportunities using new and existing promotional strategies both directly and through work with other city employees who coordinate specific volunteer activities; recruits and onboards volunteers, ensuring a consistent experience and training that supports program success; coordinates work with other partners involved in organizing and scheduling the work of volunteers. Creates community awareness for volunteer opportunities through public speaking and participation in networking events; serves as a representative of the City at community events and activities; promotes the brand, vision, mission, and goals of the City of Olathe through program planning and execution. Documents and tracks relevant program information; identifies and records volunteer hours for reporting; reviews and monitors data for trends and identifies opportunities for improving the program. Qualifications Experience: Three years of experience in the coordination and scheduling of people or events is required along with demonstrated experience communicating with small and medium sized groups. Education: A bachelor’s degree in a relevant area of study is required. Additional relevant experience can substitute for education. Licenses & Certifications: Certification in Volunteer Administration is preferred. Language: Proficiency with verbal and written English language is required. Additional proficiency with Spanish and American Sign Language preferred. Environmental or Physical Demands: None

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (up to 19 hours) Job Summary Hiring rate: $16.50 per hour The City of Olathe is looking for experienced horse handlers to assist with stagecoach rides and provide care of horses and livestock. The stagecoach driver will drive teams of horses to provide daily rides and perform farmwork. This position helps handle the daily care of our horses, sheep, goats, pigs, and chickens, as well as facilitates educational programming with visitors and school groups. For more details, review the full job details and requirements below. Assist in the livestock program at the 1865 Mahaffie Stagecoach Stop and Farm. Groom, harness, hitch, and safely drive draft horses to offer stagecoach and wagon rides, and demonstrate 19th century agricultural practices. Assist in feeding, cleaning, and caring for draft animals and other livestock and other duties as assigned. Demonstrated experience in safe handling of draft horses in similar situations a requirement. KEY RESPONSIBILITIES: Assist in feeding, cleaning, and caring for draft animals and other livestock. Demonstrated experience in safe handling of draft horses or cattle in same or similar situations a requirement. Must be willing to wear 19th century clothing (provided) Must be able to work indoors and outside in heat and cold. Able to lift 50 lbs. above shoulder height; climb and descend wheeled vehicles such as wagons and stagecoaches; and traverse uneven ground. Demonstrated prior experience in safe handling of draft horses or cattle in same or similar situations is a requirement. EXPERIENCE: Demonstrates experience and high comfort level working with horses, cattle and other large and small farm animals. (required) Plowing or carrying out other farm chores with horses, handling oxen and working with dairy cattle (preferred) Must be 18 years old and have a valid driver's license, with a good driving record. Evening and weekend availability is required.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Seasonal (Seasonal) Job Summary Starting Salary - $15.50 an hour. For more details, review the full job details and requirements below. At the City of Olathe, Kansas we are "Setting the Standard for Excellence in Public Service" and we have the results and the awards to prove it! Look no further than our ranking in the Top 100 Healthiest Workplaces in America. To continue this trend of excellence, we are hiring an Adaptive Recreational Assistant. job that encompasses many different programs, work environments, and helps adults and children with special needs enjoy a variety of recreational programs that are vital to their health, sense of community, and well-being. This is a supplemental, variable, year-round position, and will work approximately 2-12 hours per week. Opportunities for additional hours may be available asneeded for summer camps and inclusion. KEY RESPONSIBILITIES: Demonstrate your commitment to service, integrity, accountability, and welcoming attitude when you support recreation activities for people with disabilities. Adaptive Recreation Leaders are thoughtful, compassionate, and independent thinking team members that are safety-oriented and like share their passion for Recreation. Selected candidates will join a dedicated, hard-working team that is very supportive and has a lot of fun. Adaptive Recreation Leaders assist with coaching specialized adult sports for special needs adults that have a large range of ability levels. Other fitness programs are also offered seasonally including traditional group fitness classes, hiking, and organized walks. Adaptive Recreation Leaders assist with trips and tours for adults and teens. EXPERIENCE: Previous experience planning and leading recreation activities for people with disabilities ispreferred. Experience coaching sports or a basic knowledge of sports is preferred. EDUCATION: Minimum of a High School Diploma or equivalent. Preferred Education: College course work in education, early childhood or other related programs. SUPPLEMENTAL INFORMATION: First Aid/CPR or ability to obtain within 30 days. Must pass a background check investigation & pre-employment drug screen.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Seasonal (Seasonal) Job Summary Estimated Hiring Rate: $15.50 per hour. The City of Olathe is looking for outgoing individuals who enjoy history, teaching, and engaging with people. Mahaffie Stagecoach Stop and Farm offers daily programming and special events year-round to visitors. Our Historic Site Guides primarily assist with preparation, planning, and setup of program materials. You will also support admissions/reception and one on-of-a-kind gift shop. This role also may assist in the feeding and care of livestock. Each of our employees at Mahaffie wears period-appropriate clothing (provided) and works both indoors and outdoors in all weather. For more details, review the full job details and requirements below. Conduct educational activities for children and adults. Learn 19th century historical processes to demonstrate for visitors, and involve visitors in those processes. Examples: quilting, sewing, wood stove cooking, gardening, carpentry, blacksmithing, planting and harvesting field crops with hand tools. Describe points of interest to visitors and respond to questions. Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices. Assist visitors in safely entering and exiting the site stagecoaches for rides. Greet and register visitors, and issue any required identification badges or safety devices. Distribute brochures, answer general questions, show audiovisual presentations, and provide other pertinent information to visitors. Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations. Analyze clients' ages and ability levels in order to plan instruction and commentary that are appropriate. Solicit tour patronage and operate gift shop. Assemble and check the required supplies and equipment prior to program delivery. Drive motor vehicles to transport visitors to establishments and tour site locations. Experience & Qualification Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Education: High school diploma or GED. Experience: Six months to one year related experience working with audiences of varying ages. Physical Requirements: Must be able to work indoors and outside in heat and cold, lift 40 pounds, climb and descend stairs, and traverse uneven ground.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Seasonal (Seasonal) Job Summary Join our Team for the Season as a Streetlight Maintenance Worker! Seasonal employees can work for up six months to help meet our temporary needs often at its peak during the spring and summer months. This temporary work is common amongst 18+ year old teenagers and college students, but also for someone who is changing careers and wants to keep working while looking for a new job. Seasonal employment can also help get your foot in the door and pave the way for full time employment with benefits if this is your path. Our Streetlight team plays a critical role in ensuring that all streetlights within the City of Olathe are functioning properly and are well-maintained, which requires a lot of maintenance. A Streetlight Maintenance Worker works alongside Streetlight Specialists to assist with maintenance needs. A seasonal employee helps meet our temporary needs often at its peak during the spring and summer months. This temporary work is common amongst 18+ year old teenagers and college students, but also for someone who may be changing careers, or wants to gain hands-on experience in this type of work, or perhaps wants to keep working while looking for a new job. Seasonal employment can also help get your foot in the door and pave the way for full time employment with benefits, if this is your path. Hourly Rate: $19.75 An ideal candidate will: - Be able to commit to working up to six months - Be reliable and punctual - Can follow directions - Have a strong work ethic and attention to detail - Enjoy working outdoors in various weather conditions - Possess a valid driver's license - Previous experience or a related fields is a plus, but not required. For more details, review the full job details and requirements below. Observes street lights for proper illumination and correct operation; troubleshoot malfunctions, isolate defective equipment and initiates appropriate repairs. Conducts emergency repairs of street lights due to accidents, malfunctions, and/or weather; removes damaged poles, street lights, and/or associated equipment if necessary. Inspects street lighting devices installed/repaired by contractors or other city employees for code compliance. Estimate time, materials, and equipment required for assigned jobs; requisition material as required. Conducts research and tests new technologies and/or equipment; decides on appropriate implementation in order to improve street light safety and operation. Provides assistance and/or guidance to other city department, division, and outside agencies as needed. Performs other duties as assigned. Experience & Qualification Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience: 1 year of similar experience preferred. Education: High school diploma or equivalent required; Additional specialized training in basic electronics, electricity or a related field preferred. (Experience may be substituted for specialized training) License & Certification(s): IMSA (International Municipal Sign Association) Work Zone certification and IMSA Roadway Lighting certification or acquisition of said certifications within first 12 months of employment required. Possession of valid Class B CDL (with air brakes) required, or acquisition of said license within 6 months of employment required.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (20 to 29 hours with KPERS benefits) Job Summary YARD RESTORATION INSPECTOR PART-TIME - Up to 29 hours per week $19.75 to $21.89 per hour Eligible for Paid Time Off and participation in KPERS At the City of Olathe, Kansas, we’re "Setting the Standard for Excellence in Public Service," both for our residents and employees. It’s at the core of our Vision, Values, and Mission. It’s the basis for our organizational culture. We’re looking for employees who share our values of integrity, learning, customer service, and more. As one of the fastest growing cities in the region, we strive to find innovative, engaged employees who are excited to help shape the future of our great City. Our Utility Maintenance Group services and maintains the City’s water distribution and wastewater collection systems to keep water flowing throughout the community. The Yard Restoration Inspector works with property owners to make sure their yard and property are returned to the best state possible after maintenance work has been done. If you have an eye for detail, like variety in your work, and want to work part-time, this position may be for you. If offered this position, you must complete a post-offer background check, driving record review, drug screen and physical. This is a part-time position, up to 29 hours per week; flexible schedule between 7:00 AM and 3:30 PM, Monday through Friday. Keywords: Part-time, part time, Landscape, Quality Control, QC, Inspection For more details, review the full job details and requirements below. Coordinate with Team Supervisors to develop and maintain a list of areas requiring yard restoration. Meet with yard restoration contractors on-site to determine required yard repairs and restoration. Communicate with home owners and property owners on yard restoration status. Conduct inspection of completed yard restoration to assure compliance with city standard, completeness and adherence to price agreements. Coordinate follow up repairs as necessary. Ensure invoice accuracy and coordinate payment with city administrative staff. Perform duties and responsibilities as required. Experience & Qualification Guidelines: Experience: Previous landscaping, grounds keeping, lawn care and/or project inspections experience preferred. Education: High School Diploma or equivalent required. Knowledge of: Olathe Streets preferred. Licenses and Certificates: Possession of a valid driver's license with a favorable driving record. Environmental and Physical Demands: This position requires the ability to work both inside and outside in a variety of weather conditions. You may be exposed to sun, wind, rain, snow, etc. You may be exposed to dust, pollen, grass, mud, or other allergens. You may drive from site-to-site multiple times in one day. Must be able to walk on uneven surfaces, may climb or descend slopes. Must be able to visually inspect work performed by contractors. This position requires you to communicate with other employees, outside contractors, and the general public verbally in-person or over the phone and in writing by email.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Pay Range: $21.75 - $28.90 per hour (based upon experience) Our City of Olathe libraries are vibrant community-centered organizations committed to fostering learning, creativity, and engagement. We offer a wide range of resources, services, and programs designed to meet the diverse needs of our community. We are seeking a creative and energetic Library Programming Specialist to join our team and help shape our programming efforts to inspire and connect with our patrons. The primary functions of the Program Specialist are to provide front-line assistance, programming, and outreach for library customers of all ages, especially teens. The successful candidate will connect with library customers along their journeys of discovery, inspiring personal and community growth through life-long learning while demonstrating a passion for assisting others and displaying an innovative approach in connecting library customers to information. For more details, review the full job details and requirements below. Provides efficient, courteous public service to a diverse customer population and presents a positive image of the library in attitude, appearance, and performance of duties. Plans and implements exceptional library programming to meet the objectives of the library and community. Connects with customers outside of the library at community and outreach events. Performs computer functions which require a high degree of skill and specialization. Collaborates as needed with other staff to provide information and resources for the customer. Maintains confidentiality in all customer and staff interactions. Works as an effective team member with staff and volunteers with a “whatever-it-takes” work ethic, and an excellent customer service attitude. Accepts responsibility as the professional in charge of the building and service area when so designated. Accepts responsibility for overseeing staff Monitors library activities Delegates responsibilities Enforces library policies Secures the building Ensures that library operations run smoothly May act as a liaison to security guard Troubleshoots equipment/building problems and reports to the appropriate staff or acts as necessary. Ability to communicate effectively, both verbally and written, and to use effective interpersonal skills. Other duties as assigned. Experience and Education Guidelines Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience providing exceptional customer service and working in a collaborative environment. Previous successful experience working independently and in a team-based environment. Education : College undergraduate degree and/or a minimum of three years of work experience at the equivalent of the Customer Service Representative II level. Supervised by: Area Manager Supervises: None

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range: $18.25 to $19.90 Are you looking for a great opportunity to continue your career as an Administrative Support II making a difference with an innovative and customer friendly local government? This opportunity might be exactly what’s you’ve been looking for to continue your career journey. We offer a competitive salary, opportunities to grow in your career, training, professional development, excellent benefits, and so much more. For more details, review the full job details and requirements below. The Administrative Support II position performs a wide variety of customer service and administrative duties related to daily operations. Duties may include handling a high volume of telephone calls, assisting customers with inquiries and resolving customer issues. The Administrative Support II is the second level of a four level career progression of Administrative Support I, II, III, & IV. Key Responsibilities Answers phones, refers calls, gives standard information in response to phone, email, and in-person inquiries; acts as back-up to other administrative positions. Copies and collates documents; sorts and distributes mail and other time sensitive material(s). Maintains files both public and confidential, distributes reports, and processes transactions into systems; types form letters, labels, mail merges and correspondence; proofreads information; schedules meetings; interviews, and other functions. Maintains professional communication with other city departments and personnel and various outside agencies. Qualifications Experience: One year of administrative or other relevant experience is required. Excellent computer skills are also required including Microsoft Office (Word & Excel), along with strong customer service and telephone skills. Education: A high school diploma or equivalent is required. Licenses & Certifications: None Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language preferred.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (20 to 29 hours with KPERS benefits) Job Summary Minimum Hourly Rate is $23.75 Are you ready to make a tangible impact in the heart of Olathe while enjoying the flexibility of part-time hours? Join our Residential/Bulk team as a Solid Waste Collection Operator and become an integral part of our mission to keep our community clean and vibrant. All of our Solid Waste Collection Operator positions are incentive-based. What this means is you are guaranteed to be paid up to hours you are scheduled to work per week, even if routes are completed early. You must work each scheduled day to receive incentive pay. Your role goes beyond just collecting waste; you'll be contributing to the cleanliness and liveliness of our community. Every bin emptied is a step towards a cleaner, healthier environment for us all. All you need is a Class B driver's license and a commitment to serving our community with pride and dedication. This position also comes with paid time off and enrollment in the Kansas Public Employee Retirement System (KPERS). It is a retirement benefits program for public employees in the state of Kansas. If you're ready to be part of something meaningful and make a difference every day, apply now to join the City of Olathe team! The City of Olathe is committed to fostering an inclusive and diverse workplace. We encourage individuals from all backgrounds to apply. For more details, review the full job details and requirements below. Prepare refuse collection equipment for daily operations by conducting a pre-operations inspection, routine maintenance and cleanliness of the equipment to evaluate proper working condition. Complete daily route assignments and transport refuse to the Solid Waste Transfer Station or approved disposal/recycling/composting facility as directed. Complete daily reports and related documentation and correspondence for all operations and activities within the area of responsibility. Ensure that the equipment and vehicles associated with the division are operated in compliance with Federal, State and local codes, ordinances and regulations. Cooperate with immediate supervisors to ensure all customer service requests are resolved; respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner. Accept a responsible role in implementing the safety culture of the department; ensure adherence of safe work practices, procedures and equipment are complying of Federal, State and local laws, codes and regulations. Experience and Education Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience : One year of experience in assigned functional area is desirable. Education : High School graduate or equivalent. Licenses and Certificates : Possession of a Class B Commercial Drivers License with air-brake endorsement. Supervises : N/A.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Intern (Fixed Term) (Trainee) Job Summary Hiring Range: $15.50 to $18.00 hourly, depending on qualifications Do you thrive in fast-paced environments and enjoy tackling technical challenges head-on? If so, we have an exciting opportunity for you! Join our team as an IT Service Desk Intern and be at the forefront of supporting our clients with their IT needs. From troubleshooting hardware and software issues to providing timely resolutions, this role offers a dynamic and rewarding environment where your skills will make a real difference. If you're ready to take your career to the next level in the world of IT support, apply now! For more details, review the full job details and requirements below. Key Tasks and Responsibilities: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets. System documentation maintenance and review in Service Desk Solutions. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Support Queue: Accept cases from the support queue. Remotely assist clients with support needs. Clearly communicate status on problems as well as resolution. Exceed SLA guarantees to City of Olathe Employee’s. Clearly document all tasks. Maintain high customer satisfaction. Computer Repair and Maintenance: Virus/Malware issues. Network scanning/printers. Desktop application and operating system management; Installation, Configuration and Troubleshooting. Network connectivity: Wired, Wireless and DHCP. Smartphone management: Microsoft Active sync and iPhone, iPad, Android systems. End user email management: Email bounce back troubleshooting, SPAM services, Webmail. User management: Microsoft Active Directory and Exchange, Create distribution lists, Network file permissions and Add Move Change. Backups: Management of customer backup software, Remote Backup Solution, Local Backup Solutions, Restore files. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of customer requests. Ability to work in a team and communicate effectively. Work with the Service Desk Lead to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. Escalate service requests that require engineer level support. Responsible for entering time and expenses in Service Desk Software as it occurs. Understand processes in Service Desk Solutions and completing assigned training materials on Olathe University. Enter all work as service tickets into Service Desk. Experience and Education Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One Year of Technical Support Experience or active pursuit of a two-year degree in an IT Related Field of Study. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast moving environment. Troubleshooting fundamentals: Ability to break problems down and use a logical process of elimination. Ability to follow complex detailed instructions to accomplish more complex tasks. Example: Desktop Deployment Guide. Supervises by: Service Desk Manager/Supervisor. Supervises: N/A.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Park Maintenance Technician I Pay Range: $21.75 to $24.13 The City of Olathe's Field Operations Division is currently seeking a Park Maintenance Technician to join our Parks Infrastructure Team. This team services, maintains, and repairs all structures within the City of Olathe's parks. If you're interested in a job that directly impacts the lives of Olathe citizens, this is for you. The City of Olathe enjoys a strong community identity and our Parks play a key part in that. In this role, you will work with a team and independently as you maintain and repair a variety of facilities, equipment, and systems within the City's parks and trails. We’re looking for someone who has a strong mechanical aptitude and can shift gears at a moment’s notice as priorities change. If you are motivated, driven, and take pride in your work, this may be the opportunity for you. Our Parks Infrastructure Crew has a great team atmosphere. They have quality tools and equipment along with a boot and clothing allowance. Because this role requires a CDL within six months of hire, you’ll participate in our CDL training program. It’s up to you to pass, but we’ll set you up for success by helping you throughout the process. City of Olathe employees enjoy an excellent benefits package which includes: Vacation, Sick Leave, Personal Day, and Paid Parental Leave. We offer multiple opportunities for retirement saving with both the Kansas Public Employees Retirement System (KPERS) and a 457 Deferred Compensation Plan. For more details on our benefits, click here . Work Schedule: 7:00 AM to 3:30 PM, Monday through Friday Will participate in on-call rotation, being on-call one week every month Some overtime required to participate in seasonal special events and assist in plowing snow If you’re interested in a career where you make a difference in the community, apply today. For more details, review the full job details and requirements below. Participate in the more complex and difficult work of staff responsible for the maintenance and/or construction of park equipment and structures; to assist with repairs; and to maintain equipment used to perform a variety of park maintenance tasks. Key Responsibilities: Construct, inspect, and repair park facilities, equipment and buildings by performing a variety of skilled carpentry, painting, sheet rocking, concrete/masonry, welding, plumbing and electrical repair work. Operate, maintain and repair a variety of mechanical tools and equipment such as power saws, power sanders, drills, paint sprayers, welders, plumbing snakes, routers, grinders, electric generators, gas, diesel and natural gas. Utilize computerized work order and asset management software to document repairs, preventative maintenance and assets. Assist with training assigned employees in maintenance methods, techniques, and in the set up and use of equipment. Install and repair a variety of electrical devices; plumbing, drinking fountains, street scape water fountains. Ensure the adherence to safe work practices and procedures. Perform on-call duties and overtime including special events and snow removal. Qualifications: Experience: Two years of increasingly responsible experience in general construction and/or maintenance. Education: High School diploma or equivalent is required. Licenses and Certificates: Must have a current valid driver's license with favorable driving record. Must obtain a Class A commercial driver's license with air brake endorsement along with DOT medical certificate within six months of employment. May require specialty certification in assigned area. Environmental or Physical Demands: Will work outside in a variety of weather and environmental conditions. Will be exposed to wind, sun, rain, pollen, allergens, and other elements. This work requires one to walk, stand, bend, squat, climb, kneel, crawl, twist, and reach frequently throughout the day. Will lift and carry weight up to 80 pounds independently and up to 160 pounds with someone else. Will operate a variety of hand and power tools used in maintenance and construction activities. Will drive or ride from site-to-site multiple times throughout the day.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Estimated Hiring Range: $26.00 to $30.00 hourly, depending on qualifications Are you passionate about making a tangible impact in the lives of individuals and communities through housing and community assistance programs? We're seeking a dynamic Housing Program Coordinator dedicated to ensuring the efficient and compliant operation of our housing rehab program and Community Development Block Grant (CDBG) initiatives. As coordinator, you'll be instrumental in processing program participant applications, determining eligibility, and maintaining meticulous records. Your expertise will be crucial in coordinating with contractors and participants to ensure project compliance and success. If you're ready to play a pivotal role in improving the quality of life for the our community, we're ready to hear from you! For more details, review the full job details and requirements below. The Housing Program Coordinator administers and coordinates the Housing Rehabilitation Program for the City of Olathe’s residents. Responsibilities include management of the program participant life cycle from application to repayment, coordinating with contractors and inspectors, and ensuring compliance with local, state, and federal laws and regulations. Key Responsibilities Processes program participant applications; determines eligibility of prospective program participants by utilizing federal, state, county, and local regulations; processes pre-qualifications and maintains accurate records of all program participants. Coordinates with contractors and program participants regarding approved project scopes and estimates; conducts and coordinates project inspections to ensure compliance with local, state, and federal regulations. Monitors forecasting tools, wait list, and funding levels to ensure adequate funds are available for projects and programs; assists with grant writing and preparation of grant compliance reporting. Supports quality control audits of program participant files for Housing Rehab programs in compliance with U.S. Housing and Urban Development Program (HUD) and Community Development Block Grant (CDBG) regulations. Researches HUD rules, regulations, and laws to ensure compliance; monitors and ensures Code of Federal Regulations (CFRs), Federal Notices, and subsequent rulings are properly applied; acts as subject-matter expert for regulation changes and cross trains appropriate team members. Recruits and retains new contractors for the Housing Rehab Program. Qualifications Experience: Three years of increasingly responsible experience in property management, project management, planning, or related field is required. Experience with housing, human service programs, or CDBG programs is preferred. Excellent computer skills including proficiency with Microsoft Office basic functions is required. Education: A high school diploma is required. Preference is given to candidates with a bachelor’s degree in business, construction management, project management, or a relevant field. Licenses & Certifications: A valid driver’s license and favorable driving record are required. Language: Proficiency with verbal and written English language is required. Additional proficiency with Spanish and American Sign Language preferred. Environmental or Physical Demands: This role works primarily in an indoor office environment. However, site inspections will require work to be completed outdoors in a variety of weather conditions. This work also requires one to walk considerable distances, sometimes over uneven terrain, climb stairs, bend, squat, kneel, and reach.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Intern (Fixed Term) (Trainee) Job Summary Salary Range: $15.50 to $18.50 Are you interested in finance, customer service, and gaining practical experience in the heart of government operations? We're looking for a motivated individual to join our team as a Billing & Customer Service Intern. This internship offers a fantastic opportunity to learn about utility billing and customer service within the framework of municipal government, while contributing to the smooth operation of our organization. Why you’ll love this role! Hands-On Learning: Dive deep into the world of utility billing and gain practical experience in financial operations. Real-World Impact: Play a vital role in ensuring accurate billing and reliable utility services for our community. Mentorship and Support: Work closely with experienced professionals who are passionate about helping you succeed in your journey. Professional Growth: Develop valuable skills in finance, data analysis, and customer experience that will set you up for success in your future career. Collaborative Environment: Join a supportive team where your ideas are valued, and your contributions make a difference. For more details, review the full job details and requirements below. The Billing and Customer Service Intern is responsible for serving the city’s customers with utility billing inquiries, issues, and solutions. Prudence, professionalism, and tact when interacting with others and an overall customer satisfaction are key elements that will be vital to this position. As part of the Exceptional Services focus area, this role is designated to be part of the Customer Experience team to drive consistency, efficiency, next level of excellence in service as well as provide data-driven recommendations while continuing to establish customer experience as a key component to organizational culture. Key Responsibilities Assists in processing utility bills for residential and commercial customers. Fields customer calls, chats, emails, and walk in transactions, providing exceptional customer service. Collaborates with team members to streamline billing processes and improve efficiency. Participates in special projects to enhance the overall utility billing experience for our customers. Qualifications Experience: Must be a current college student pursuing a degree in finance, accounting, business administration, or a related field. Knowledge of Qualtrics, Excel, Word, PowerPoint, Teams, Outlook, beneficial but not required. The successful candidate will also need strong customer service, time management, and organization skills. Education: Full or part-time enrollment in an accredited college or university baccalaureate program. Licenses & Certifications: None Language: Proficiency with verbal and written English language required. Environmental or Physical Demands: None

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary We are seeking a passionate and experienced Fitness and Wellbeing Specialist to join our dynamic team. The ideal candidate will have a strong background in fitness training, nutrition, and holistic wellness practices. As a Fitness and Wellbeing Specialist, you will play a key role in developing and implementing customized fitness programs, providing expert guidance on nutrition, and supporting clients in achieving their health and wellness goals. If you are passionate about fitness and wellbeing and are committed to making a positive impact on the lives of others, we want to hear from you! Salary Range: $49, 400 - $55,0097 For more details, review the full job details and requirements below. Manage and supervise assigned recreation program areas and events for the Parks & Recreation Department. Key Responsibilities Develop, organize, schedule and supervise assigned recreation program areas, events and facilities including athletics, fitness, aquatics, cultural arts programs, camps, adaptive recreation programs, and instructional classes. Foster community involvement in support of assigned program areas including public and private partnerships, local and national agencies, school districts, not-for-profit boards and special interest groups, and other municipal agencies. Recruit, hire, supervise, and evaluate recreation staff for the assigned recreation program areas (regular, seasonal, part-time and/or volunteer). Ensure the safety and well being of program participants by performing extensive screening of personnel. Manage and coordinate recreation staff training in appropriate safety practices and health risk issues for the assigned program areas. Monitor and evaluate the quality, responsiveness, efficiency and effectiveness of assigned recreation program areas. Make recreation program presentations to the public, City Council, and others in the community. Experience and Education Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience: Three to five years of increasingly responsible experience in recreation programming including two to three years of administrative or supervisory experience. Education: Equivalent to a Bachelors degree from an accredited college or university with major course work in Recreation Administration, Leisure Services, or a related field.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Seasonal (Seasonal) Job Summary Hourly Rate: $20.50 Join the City of Olathe's Solid Waste Division as a Seasonal Laborer, assisting with manual collection of yard waste, recycling, or trash alongside our dedicated team operating rear-loader collection vehicles. We seek team-oriented individuals who excel in crew environments and can follow directions effectively. Driver's License: Required Apply now and be part of our mission to maintain a clean and sustainable city. For more details, review the full job details and requirements below. Manually assist in daily route assignments and transport refuse to the Solid Waste Transfer Station or approved disposal/recycling/composting facility as directed. Prepare vehicle for daily operations by conducting a pre-operation inspection of the vehicle and equipment to evaluate proper working condition. Clean inside and outside of vehicle when needed; make minor repairs and adjustments when required; coordinate with supervisor for proper maintenance to be performed. Complete daily reports and related documentation and correspondence for all operations and activities within the area of responsibility. Accept a responsible role in implementing the safety culture of the department; ensure the adherence of safe work practices and procedures; ensure compliance of Federal, State and local laws, codes and regulations. Ensure that the equipment and vehicles associated with the division are operated in compliance with Federal, State, and local codes, ordinances and regulations. Cooperate with immediate supervisors to ensure all customer service requests are resolved; respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complains in an efficient and timely manner. Adhere to established work standards to ensure alignment with City goals and mission. All other duties as assigned. Experience & Qualification Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: Experience: 1 year of experience in assigned functional area is desirable. Education: High School diploma or GED required. Supervised by:Solid Waste Supervisor. Supervises: N/A.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Come be a part of a cutting-edge department that proudly exists to protect and preserve life and property of a thriving community with a population of 150,000 and growing. With our department you can go as far as your ambition and skills take you. There are plenty of opportunities for career advancement. We are committed to not only to providing the best training and equipment, but we focus on prioritizing physical well-being and behavioral health. There has never been a better time to join! This position is fully benefited to include 8 weeks Paid Parental Leave . Click here for a comprehensive guide to City of Olathe benefits. Firefighter/EMT Starting Salary: Starting salary is $51,000. Top-out pay is $84,264 after 8 years of completed service. Firefighter/Paramedic Starting Salary: Starting salary is $59,736. Top out pay is $93,000 after 8 years of completed service. Sign-on Bonus: Firefighter/Paramedic upon completion of department preceptorship paramedic program, $1,500. Lateral Firefighter/EMT or Firefighter/Paramedic: Lateral transfer firefighter/EMT or firefighter/paramedic can receive all or partial credit for paid previous years of service at the discretion of the Fire Chief. Application Deadline: May 25, 2024 This position requires a CPAT within the last 12 months and a FSEE (Fire Service Entrance Exam). CPAT and FSEE testing can be done at the location of your choice. The following local colleges offer CPAT and FSEE testing. Please click the links below for more information. Johnson County Community College - CPAT Metropolitan Community College - CPAT & FSEE Post-Offer Requirements: Candidates will be asked to successfully complete an NFPA 1582 Medical Evaluation, Job Fit Assessment and Background Screening after an offer has been extended. For more details, review the full job details and requirements below. Respond to fire alarms with assigned company; lay and connect hose; maintain pumping apparatus; hold nozzles and direct water streams; raise and climb ladders; ventilate burning structures; enter buildings to evacuate occupants.- Perform search and rescue of individuals in hazardous environments including collapsed buildings, auto accidents, hazardous material spills, and confined spaces. Obtain and preserve evidence at a fire scene; participate in determining fire origins and causes. Operate all types of fire operation and rescue equipment. Respond to a variety of general emergency rescue calls including auto accidents, gas system leaks and animals in distress. Provide training and instruction of special rescue skills; teach and demonstrate special techniques. Inspect building structures for pre-emergency planning and compliance with fire codes; prepare reports and citations; explain City fire codes and fire prevention policies and procedures to the public. Participate in fire drills; attend training sessions on firefighting techniques, emergency medical care and the proper use of all equipment and related tools. Obtain adequate continuing education units to maintain specific EMT or Paramedic Certification. EMT Specific: Respond to emergency medical incidents; analyze patient needs and administer basic emergency medical care; assist paramedics at medical emergencies. Paramedic Specific: Respond to emergency medical incidents; provide advanced and basic emergency medical procedures to the sick and injured as defined in the Johnson County Medical Protocols. Must be proficient with medical protocols, all medical equipment and medications utilized by the Olathe Fire Department. Must also be proficient with all fire department policies in reference to the Management of Controlled Substances. Responsible for checking and maintaining all medical equipment and medications. Experience & Qualifications Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be: EMT Specific: High school diploma or GED. EMT certification. Two years of firefighting experience is preferred. Paramedic Specific: High school diploma or GED. National Registry or state paramedic certification andcollege level course work in fire science, fire administration or a related field. Two years of firefighting experience and/or two years' experience as a certified paramedic, preferable. LICENSE & CERTIFICATION(S) KS Driver's License or ability to obtain; non-commercial Class B or other state equivalent. (required). Candidate Physical Ability Test (CPAT) certificate. (required). Fire Service Entrance Exam (FSEE) certificate. (required). Firefighter I or II certificates (preferred). EMT Specific Ability to obtain a Kansas EMT certificate and/or National Registry EMT certificate. Paramedic Specific Ability to obtain Kansas Paramedic certificate and/or National Registry Paramedic certificate.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Hiring Range: $62,500 to $69,000 annually, depending on qualifications Are you ready to be the visionary behind the immersive experiences that define the heartbeat of a vibrant city? Join us as an Audiovisual Systems Engineer and be at the forefront of shaping how citizens interact with the dynamic spaces of the City of Olathe. From state-of-the-art conference rooms to cutting-edge public installations, your expertise will drive the seamless integration and optimal performance of audiovisual systems across our diverse range of facilities. Collaborate with passionate teams and external partners to craft unforgettable moments that enrich the lives of our community. If you're ready to shape the future of audiovisual technology, we want to hear from you! The selected candidate will be required to work all weekday evening City Council and Planning Commission meetings. City Council meetings occur on the 1st and 3rd Tuesdays of the month. Planning Commission meetings occur on the 2nd and 4th Mondays of the month. For more details, review the full job details and requirements below. The Audiovisual Systems Engineer designs, implements, and manages advanced audiovisual (AV) systems across the City of Olathe’s facilities. Collaborating with internal teams and leveraging external vendors, the Audiovisual Systems Engineer ensures seamless operation and optimal performance of all AV equipment. Key Responsibilities Designs and implements optimal AV solutions in collaboration with vendors; supervises installations; plans and tracks projects to ensure alignment with budgetary constraints. Programs and configures Q-SYS and Crestron control platforms for routing, interface programming, and audio dynamics. Directs the broadcast technology equipment utilized in City Council and Planning Commission meetings, including video switching, camera control, and live streaming. Manages and maintains AV equipment in conference rooms and multipurpose spaces; diagnoses and troubleshoots technical issues promptly to minimize the impact on internal customers. Administers digital signage systems throughout the City; works in partnership with the service desk team to ensure efficient operation and maintenance. Qualifications Experience: A minimum of three years of experience in designing, implementing, and supporting audiovisual systems is required. Advanced technical skills in system configuration, audio tuning, video routing, automation, and broadcast management are required. The successful candidate will also need strong verbal and written communication skills. Preference is given to candidates proficient in programming Q-SYS and Crestron control platforms. Education: An associate degree in electrical engineering, computer science, or a related field is required. An additional two years of experience in an audiovisual systems engineer role may be substituted for a degree. Licenses & Certifications: A valid driver’s license and favorable driving record are required. Language: Proficiency with verbal and written English language is required. Environmental or Physical Demands: The role of an AV Systems Engineer requires precise manual dexterity. Additionally, the role may require an individual to work in confined spaces or crawl under desks, which may involve bending, stooping, and kneeling. The ability to lift up to 50 pounds (lbs) individually and 75 pounds (lbs) as a team, is also required.

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary CUSTODIAN Pay Range: $17.50/hour to $21.00/hour Hiring Bonus: $1500 The City of Olathe’s Facilities Division is currently seeking an experienced Custodian to join our team. Our Custodians are key to maintaining City facilities so Olathe residents feel welcomed and comfortable whenever they visit. A typical day could include cleaning and sanitizing assigned areas, setting-up or tearing-down to support an event, changing a light bulb, and cleaning a restroom or locker area. This role requires wearing provided personal protective equipment as needed, operating various tools and cleaning equipment, and working in wet, cold, and/or humid conditions. It requires frequent standing, stooping, bending, walking, kneeling, crouching, crawling, twisting, reaching, and grasping, often on uneven or slick surfaces. Additionally, tasks may involve reaching or lifting above the shoulder and below the knee, as well as lifting, carrying, pushing, and pulling materials, tools, and objects weighing up to 50 lbs without assistance. There may also be exposure to fumes, airborne particles, chemicals, or sanitary waste. Our Facilities team members enjoy a clothing allowance and a competitive benefit package including: Health, dental, and vision insurance, Paid Parental Leave, 11 ½ paid holidays, vacation, sick time, KPERS Retirement and more. Schedule: • Will train during daytime hours before moving to an evening shift. Hiring Bonus Details: Candidates responding to this job posting will be eligible for a $1,500 hiring bonus paid in three increments. If selected for a position, you must successfully pass an extensive Criminal Background Check including a Polygraph Exam, Driving Record Review, Drug Screen, and Physical. For more details, review the full job details and requirements below. Using appropriate equipment, chemicals and PPE, clean and sanitize buildings and fixtures. Replenish consumables such as paper towels and toilet paper. Properly dispose of waste and trash, gather and sort recyclable materials per operating procedures. Assist in setting up and tearing down furnishings for special events. Open and/or secure building per operating procedure, observe and report any security issues including unauthorized persons, graffiti and vandalism. Perform other duties as assigned and within traditional scope of custodial services and light maintenance. Experience and Education Guidelines: Any combination of experience and education that would likely provide the required knowledge , skills and abilities is acceptable . A typical way to obtain the knowledge , skills and abilities would be: Experience : 1 - 3 years custodian experience. Education: High School Education or equivalent. Licenses and/or Certificates : Valid driver’s license. Supervises: N/A.